The report titled Small Business Metrics: Banking for Small Businesses in the UK is one of two flagship publications in the Small Business Metrics series developed in conjunction with IMRS (www.imrs.co.uk). Based on an on-line survey of 1,575 small business owners and self-employed individuals carried out in June and July 2006, the study provides fresh and detailed insights into the market for providing a range of business banking services to the approximately 4.4 million businesses with fewer than 50 employees in the UK. In addition to providing a comprehensive analysis of the results across all respondents, the publication also breaks out the findings for key segments in the small business market, namely: building and construction businesses; caf

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Small Business Metrics: Banking for Small Businesses in the UK
Published on September 2008
Report Summary
The report titled Small Business Metrics: Banking for Small Businesses in the UK is one of two flagship publications in the Small
Business Metrics series developed in conjunction with IMRS (www.imrs.co.uk). Based on an on-line survey of 1,575 small business
owners and self-employed individuals carried out in June and July 2006, the study provides fresh and detailed insights into the market
for providing a range of business banking services to the approximately 4.4 million businesses with fewer than 50 employees in the
UK. In addition to providing a comprehensive analysis of the results across all respondents, the publication also breaks out the
findings for key segments in the small business market, namely: building and construction businesses; cafés, hotels, pubs and
restaurants; consumer and commercial service businesses; logistics, motor trade and transportation businesses; I.T. professionals;
non-I.T. professionals; retailing businesses; home-based businesses; recently-established businesses (ie. those aged three years or
less) and self-employed individuals. Furthermore, the research also provides clear answers to key issues in the market for banking for
small businesses including their propensity to strike up relationships with more than one bank and their satisfaction with the various
services offered by the bank offering their main business current account such as ease of contact with a business banking manager
and interest rates offered on business accounts. As such, it constitutes the most comprehensive published source of intelligence on
the UK's small business banking market.
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