For the complete report, get in touch with us at: info@netscribes.com The Express Courier market is valued at INR 62 bn in 2008 and is expected to grow rapidly in the future. The increase in demand for reliable and efficient express delivery services from a wide spectrum of consumer segments is expected to drive the market. Domestic and foreign participation has been continuously increasing as they compete for a sizeable share in this market with high profit opportunities. The report begins with an introduction to the market stating the various segments in the market and the benefits accrued to users. This is followed by an overview of the industry indicating market size, growth and the share contributed by each segment to the market. An analysis of the drivers explains growth factors, for each segment, such as strong economic growth to drive demand, growth in BFSI segment, development of infrastructure, inclination towards services provided by private players and online shopping. The key challenges identified include postal amendment bill, increasing petroleum prices, increasing use of Internet as a mode of communication and lack of skilled employees. The report identifies the key trends including globalization and consolidation within the industry, players entering third party logistics (3PL) and growing usage of technology. Competition section provides share of organized and unorganized players and profiles major domestic and foreign players in the market. The section contains a snapshot of their corporation, operational segments and business highlights, providing an insight into the existing competitive scenario.

1. Express Courier Market - India
March 2010

2. Executive Summary
Express courier market was pegged at INR XX bn; Expected to grow to INR LM bn by 20__
Market Market constitutes of a large number of unorganized players
Inter city deliveries comprises of the bulk of domestic services
LE
Drivers: Challenges:
– Strong economic growth to drive demand – Postal amendment bill
Drivers &
MP
– Growth in BFSI segment
– Development of infrastructure
– Inclination towards services provided by
– Increasing petroleum prices
– Increasing use of Internet as a mode of
communication
Challenges
SA
private express courier players
– Online shopping
Globalization and consolidation within the industry
– Lack of skilled employees
Trends Players entering 3rd party logistics
Growing usage of technology
Highly competitive market comprising a total of AM players
Market is largely unregulated with low entry barriers
Competition Domestic Players Foreign Players
Company 1 Company 2 Company 3 Company 4 Company 5 Company 6
EXPRESS COURIER MARKET IN INDIA 2010.PPT 2

3. •Introduction
•Market Overview
•Drivers & Challenges
•Trends
•Competition
•Key Developments
EXPRESS COURIER MARKET IN INDIA 2010.PPT 3

4. Market Definition
Express Courier Market
• Express courier services differ from ordinary mail delivery services, provided by the postal
system, as it offers various value added services
LE
• Express courier comprises of:
Documents - Correspondence, business communications, bills, tenders, brochures, catalogues, manuals,
P
annual reports, financial statements, insurance policies, certificates etc.
Non-documents - Books, CDs, electronic items, credit/debit/ATM cards, samples, gifts, spare parts and other
M
merchandise
• Services are characterized by high-value, low-volume shipments of critical, time-sensitive and
SA
perishable nature, and are considered as premium services s.
• Significant investments are made by players on brand, technology, infrastructure, people and
regulatory development
Value Added Services Offered
Safety and
Door-to- Track and Security of Convenient
Door Trace Consignments timings of
Service Facilities pickups and
Reliable deliveries
24X7 Service
Helpline Guaranteed
Facility Proof of Time-bound
Delivery Delivery
EXPRESS COURIER MARKET IN INDIA 2010.PPT 4

5. Express or courier market is forecasted to grow rapidly with
an even balance in domestic and foreign shipments
Overview Market Size & Growth
•Indian express courier market was pegged at INR bn
INR XX bn in 20-- and is expected to grow at B 200 y
LE
% annually b%
150
•Market constitutes of a large number of
unorganized players
MP
•Inter city deliveries comprises of the bulk of
100
50
XX
domestic services
Share of Consignments (’07) SA 0
2008
Segmentation of Documents (’07)
2012e
Segment 1
Segment 2
Region R U W
Z2
Z1
Region T V Z
Segment A Segment B
Source:
EXPRESS COURIER MARKET IN INDIA 2010.PPT 5

6. Drivers & Challenges
Challenges
Drivers Postal amendment bill
Strong economic growth to drive
demand Increasing petroleum prices
Growth in BFSI segment Increasing use of Internet as a mode of
communication
Development of Infrastructure Lack of skilled employees
Inclination towards services provided
by private players
Online shopping
EXPRESS COURIER MARKET IN INDIA 2010.PPT 6

7. Trends
Globalization and
Consolidation Within the
Industry
Key
Trends
Growing Usage Of Players Entering Third Party
Technology Logistics (3PL)
EXPRESS COURIER MARKET IN INDIA 2010.PPT 7

8. Highly competitive market with a large fraction of players in
the unorganized sector
Competition Segmented Market Share (’07)
•India has approximately AM express courier
p%
companies
LE
•A large number of unorganized players exist Organized
due to low entry barriers Unorganized
MP
•Domestic players are constantly striving to
match the services provided by international
SA
player which are dominating the business
Major Players
q%
Domestic Foreign
Company 1 Company 5
Company 2 Company 6
Company 3 Company 7
Company 4 Company 8
Source:
EXPRESS COURIER MARKET IN INDIA 2010.PPT 8

9. Major Players (1/4)
Date Description
Company 1 • Established in 19--, Headquarters in Mumbai
• On Jan 20GH, Company 1 and Company 2 entered a strategic alliance allowing Company 1
to expand operations to PQ destination while Company 2 getting access to other
LE
destinations
P
• Offers various services
M
Company 2 • The company was established in 19-- and is based in Mumbai
A
• It operates an integrated network of X branches to Y destination and has more than M
S
professional franchises around the country
• It serves domestic and international cities with N% POD record
• It provide service where it delivers the consignments to any place at the cheapest possible
rate
Company 3 • It was established in 19– and its headquarters is located in Mumbai
• Provides real time tracking, regulatory clearance, free computerized POD services and
delivers consignments to over PQR destinations
• It has its own fleet of planes which operates in major cities, this ensures early morning
deliveries
Financials:
• Total income of INR JK bn and net profit of INR LM mn in FY’08
Source:
EXPRESS COURIER MARKET IN INDIA 2010.PPT 9

10. Thank you for the attention
The Express Courier Market - India report is a part of Research on India’s Logistics Industry
Series.
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