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Online Group Buying – India
December 2010
Executive Summary
               Group deals websites are e-Commerce sites that leverage social networking to find enough buyers so that
               merchants get volumes of business and the buyers become eligible for group discounts
  Market       Businesses are applying this concept via internet where it is used as an aggregator to provide benefits to the
               consumer and the merchant through group buying websites

              Drivers:                                                       Challenges:
                  Proliferation of Internet and extensive use by                   Poor online payment gateways




                                           LE
                  young population                                                 Rigid Consumer Perception
 Drivers &        Growing middle-class and increasing discretionary



                                          P
                  spending
Challenges        Increasing popularity of social networking websites
                  in India



                                        AM
                  Marketing & lead generation platform for local
                  service providers

                                       S
               Introduction of Innovative Payment Options
               Launch of a Group Buying Tracker Portal

  Trends       Deals offered in high value segments
               Group Buying moves to Television
               Entry into International Markets


               Around X players have entered the market
               Player 1, Player 2, Player 3 and Player 4 are key players
Competition
               Players have to rely on local presence and network, and need to quickly build its subscriber base to garner higher
               market share


                                    ONLINE GROUP BUYING MARKET IN INDIA 2010.PPT                                                2
•Market Overview
•Drivers & Challenges
•Trends
•Investments
•Competition
•Social Media Analysis


      ONLINE GROUP BUYING MARKET IN INDIA 2010.PPT   3
Group deals websites leverage social networking to find
 enough buyers to avail bulk discounts from the merchants
 What is Group Buying?
 • Group buying or crowd buying deals is not a new concept, it works like cooperatives, where a large number of people
   buy from a merchant to avail a discounted price
 • Group deals websites are e-Commerce sites that leverage social networking to find enough buyers so that merchants
   get volumes of business and the buyers become eligible for group discounts



                                                       LE
 • Businesses are applying this concept via internet where it is used as an aggregator to provide benefits to the consumer


                                                      P
   and the merchant through group buying websites
 • Group-buying operations through these sites, typically, expand city by city as the deals have to be local. Businesses




                                                   SAM
   from spas, restaurants and adventure getaways act as the main source of such offers




            U.S. major group deals website ‘C1’ valuation of INR X bn and Company C’s interest in buying it has resulted in
            U.S. major group deals website ‘C1’ valuation of INR X bn and Company C’s interest in buying it has resulted in
               major activity in the group deals websites in India with young companies trying to replicate a C1 in India
               major activity in the group deals websites in India with young companies trying to replicate a C1 in India

Source: X

                                                ONLINE GROUP BUYING MARKET IN INDIA 2010.PPT                                  4
Drivers & Challenges – Summary




  Drivers
                                                                      Challenges
  Proliferation of Internet and extensive
  use by young population                                             Poor online payment gateways
  Growing middle-class and increasing
  discretionary spending                                              Rigid Consumer Perception
  Increasing popularity of social
  networking websites in India
  Marketing & lead generation platform
  for local service providers




                                     ONLINE GROUP BUYING xxx
                                                         MARKET IN INDIA 2010.PPT                    5
Trends – Summary

                                       Introduction of Innovative
                                            Payment Options




  Entry into International                                                               Launch of a Group Buying
          Markets                                                                             Tracker Portal
                                                    Key
                                                  Trends




          Group Buying moves to                                                  Deals Offered in High Value
                Television                                                                Segments




                                  ONLINE GROUP BUYING MARKET IN INDIA 2010.PPT                                      6
The group deals websites market has some key players who
 are constant expanding their offerings
 Competition - Overview                                                      Performance – Players (Daily Visitors)
 • Around X players have entered the market
                                                                                         C1                                       V1
 • C1, C2, C3 and C4 are key players in the group deals
   websites market                                                                       C2                                  V2

 • Players have to rely on local presence and network,                                   C3                             V3
   and need to quickly build its subscriber base to


                    E
                                                                                         C4                        V4



                   L
   garner higher market share
                                                                                         C5                   V5

   Plan 2


                 MP
 • Success for the website will depend on Plan 1 and
                                                                                         C6              V6




               SA
 • Market witnessed consolidation as well                                                C7              V7
          Company Y, owner of C2 acquisition of Bangalore-based                          C8         V8
          Company Z
                                                                                         C9         V9
          Gurgaon-based Company T and Company P bought
          Mumbai based Company L and rebranded it as C3                                 C10       V10
 • Intense competition could pose a threat to the
   sustainability of business model at low margins
 • Group deals websites get a% average margin on                               • C1, C2 and C3 have witnessed strong traffic
   deals. However, with the increasing competition that                        • C6 has the largest number of Facebook fans but the
   number could reduce                                                           same hasn’t translated into traffic for the website


Source:

                                                   ONLINE GROUP BUYING MARKET IN INDIA 2010.PPT                                        7
Online Group Buying Portals (1/11)

                      Company 1 - Overview                                                     Online Traffic Statistics
                          Person 1 (Chairman), Person 2 (CEO),
          Founders
                          Person 3 and Person 4
                                                                                           Global Traffic Rank – G1
 Year of Incorporation    January, 20--
     Headquarters         Location 1
          Employees       E1
    Coverage (Cities)     City 1, City B, City C and City D
          Followers       Twitter – M
     (as on L Dec 20--)   Facebook - I                                                     Traffic Rank (India)            R1
                                                                                           Daily Pageviews*                R2
                                                                                           Daily Visitors*                 R3
                                                                                           Time spent on site (minutes)    R4


                                                              Business Highlights
 • Partners with designer brands across Sector 1, Sector 2 and Sector 3 and offers limited time prices to members
 • Received investments of INR G mn from Company X which will be utilized in growing company’s product offering,
   strengthening its enterprise technology, expanding its distribution capacity and funding future growth initiatives


                                            SAMPLE
 • Members-only website that retails Product 1, Product 2 and Product 3 upto a% discounts
 • Ships B orders every day and has monthly growth of c%
 • Part of Association T in N markets incl. Country 1, Country 2, Country 3 and Country 4
 • Entered into the top R retailers in India at rank V for April 20--
Source:

                                                    ONLINE GROUP BUYING MARKET IN INDIA 2010.PPT                                8
Company 1
                                                             Analysis of Posts
 • On social forums, users have shown displeasure on spamming messages (SMSes and emails) from Company 1, extra
   money charged (hidden charges) by the service provider, poor customer support
 • Company 1 had complaints registered against it on grievance forums that were related to error occurrence during
   online transactions, lack of co-ordination between vendor and Company 1, non-receival of vouchers, etc.



                  LE
 • Positive comments were about premium deals at affordable prices, huge discounts and wide variety of services

 Negatives



                MP
    • “I think India's biggest spammer is Company 1”
                                                               c%                                                                  Positives

                                                                                         • “I have discovered, when it comes to quality of




              SA
                                                                                a%
    • “I was told their were no hidden charges, but                                        deals, timeliness and freshness of site, Company
      they charged me extra at the outlet”                                                 1 is miles ahead of the rest“
    • “The offer expiry date were different on the            b%                         • “Company 1 gives me freedom to buy premium
      coupons front page and in the ‘Offer Details’”                                       stuff at affordavble prices :-))”
    • “I did an online payment through Company 1 via                                     • “Company 1 becomes my 3rd tab”
      net banking, my card was charged twice but I                  Positive             • “Trust me.. Company 1 has some really exciting
      didn’t receive my coupon”                                     Negative               deals ”
                                                                    Neutral

                                                Reward Programs on Networking Sites
  • Users are rewarded INR D worth movie ticket vouchers for every E referrals (Users have to post a unique link
    available from Company 1 on F1 and T1, other message boards)
  • Users, who re-tweets (comments) on deals on T1 are rewarded with deal vouchers
Source:

                                                  ONLINE GROUP BUYING MARKET IN INDIA 2010.PPT                                                9
Thank you for the attention
The Online Group Buying – India report is part of Business Services Industry Series.
For more detailed information or customized research requirements please contact:

Gagan Uppal                                                                    Gaurav Kumar
Phone:         +91 22 4098 7530                                                Phone:           +91 33 4064 6214
E-Mail:        gagan.uppal@netscribes.com                                      E-Mail:          gaurav.kumar@netscribes.com
Research on India is a product of Netscribes (India) Pvt. Ltd. Research on India is dedicated to disseminating information and providing quick
insights on “hot” industries in India and other emerging markets. Track our new releases and major updates in these industries on




About Netscribes
Netscribes is a knowledge-consulting and solutions firm with clientele across the globe. The company’s expertise spans areas of investment &
business research, business & corporate intelligence, content-management services, and knowledge-software services. At its core lies a true
value proposition that draws upon a vast knowledge base. Netscribes is a one-stop shop designed to fulfil clients’ profitability and growth
objectives.


Disclaimer: This report is published for general information only. Although high standards have been used the preparation, Research on India,
Netscribes (India) Pvt. Ltd. or “Netscribes” is not responsible for any loss or damage arising from use of this document. This document is the
sole property of Netscribes (India) Pvt. Ltd. and prior permission is required for guidelines on reproduction.

                                                 ONLINE GROUP BUYING MARKET IN INDIA 2010.PPT                                                10

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Market Research Report : Online Group Buying Market in India 2010

  • 1. Online Group Buying – India December 2010
  • 2. Executive Summary Group deals websites are e-Commerce sites that leverage social networking to find enough buyers so that merchants get volumes of business and the buyers become eligible for group discounts Market Businesses are applying this concept via internet where it is used as an aggregator to provide benefits to the consumer and the merchant through group buying websites Drivers: Challenges: Proliferation of Internet and extensive use by Poor online payment gateways LE young population Rigid Consumer Perception Drivers & Growing middle-class and increasing discretionary P spending Challenges Increasing popularity of social networking websites in India AM Marketing & lead generation platform for local service providers S Introduction of Innovative Payment Options Launch of a Group Buying Tracker Portal Trends Deals offered in high value segments Group Buying moves to Television Entry into International Markets Around X players have entered the market Player 1, Player 2, Player 3 and Player 4 are key players Competition Players have to rely on local presence and network, and need to quickly build its subscriber base to garner higher market share ONLINE GROUP BUYING MARKET IN INDIA 2010.PPT 2
  • 3. •Market Overview •Drivers & Challenges •Trends •Investments •Competition •Social Media Analysis ONLINE GROUP BUYING MARKET IN INDIA 2010.PPT 3
  • 4. Group deals websites leverage social networking to find enough buyers to avail bulk discounts from the merchants What is Group Buying? • Group buying or crowd buying deals is not a new concept, it works like cooperatives, where a large number of people buy from a merchant to avail a discounted price • Group deals websites are e-Commerce sites that leverage social networking to find enough buyers so that merchants get volumes of business and the buyers become eligible for group discounts LE • Businesses are applying this concept via internet where it is used as an aggregator to provide benefits to the consumer P and the merchant through group buying websites • Group-buying operations through these sites, typically, expand city by city as the deals have to be local. Businesses SAM from spas, restaurants and adventure getaways act as the main source of such offers U.S. major group deals website ‘C1’ valuation of INR X bn and Company C’s interest in buying it has resulted in U.S. major group deals website ‘C1’ valuation of INR X bn and Company C’s interest in buying it has resulted in major activity in the group deals websites in India with young companies trying to replicate a C1 in India major activity in the group deals websites in India with young companies trying to replicate a C1 in India Source: X ONLINE GROUP BUYING MARKET IN INDIA 2010.PPT 4
  • 5. Drivers & Challenges – Summary Drivers Challenges Proliferation of Internet and extensive use by young population Poor online payment gateways Growing middle-class and increasing discretionary spending Rigid Consumer Perception Increasing popularity of social networking websites in India Marketing & lead generation platform for local service providers ONLINE GROUP BUYING xxx MARKET IN INDIA 2010.PPT 5
  • 6. Trends – Summary Introduction of Innovative Payment Options Entry into International Launch of a Group Buying Markets Tracker Portal Key Trends Group Buying moves to Deals Offered in High Value Television Segments ONLINE GROUP BUYING MARKET IN INDIA 2010.PPT 6
  • 7. The group deals websites market has some key players who are constant expanding their offerings Competition - Overview Performance – Players (Daily Visitors) • Around X players have entered the market C1 V1 • C1, C2, C3 and C4 are key players in the group deals websites market C2 V2 • Players have to rely on local presence and network, C3 V3 and need to quickly build its subscriber base to E C4 V4 L garner higher market share C5 V5 Plan 2 MP • Success for the website will depend on Plan 1 and C6 V6 SA • Market witnessed consolidation as well C7 V7 Company Y, owner of C2 acquisition of Bangalore-based C8 V8 Company Z C9 V9 Gurgaon-based Company T and Company P bought Mumbai based Company L and rebranded it as C3 C10 V10 • Intense competition could pose a threat to the sustainability of business model at low margins • Group deals websites get a% average margin on • C1, C2 and C3 have witnessed strong traffic deals. However, with the increasing competition that • C6 has the largest number of Facebook fans but the number could reduce same hasn’t translated into traffic for the website Source: ONLINE GROUP BUYING MARKET IN INDIA 2010.PPT 7
  • 8. Online Group Buying Portals (1/11) Company 1 - Overview Online Traffic Statistics Person 1 (Chairman), Person 2 (CEO), Founders Person 3 and Person 4 Global Traffic Rank – G1 Year of Incorporation January, 20-- Headquarters Location 1 Employees E1 Coverage (Cities) City 1, City B, City C and City D Followers Twitter – M (as on L Dec 20--) Facebook - I Traffic Rank (India) R1 Daily Pageviews* R2 Daily Visitors* R3 Time spent on site (minutes) R4 Business Highlights • Partners with designer brands across Sector 1, Sector 2 and Sector 3 and offers limited time prices to members • Received investments of INR G mn from Company X which will be utilized in growing company’s product offering, strengthening its enterprise technology, expanding its distribution capacity and funding future growth initiatives SAMPLE • Members-only website that retails Product 1, Product 2 and Product 3 upto a% discounts • Ships B orders every day and has monthly growth of c% • Part of Association T in N markets incl. Country 1, Country 2, Country 3 and Country 4 • Entered into the top R retailers in India at rank V for April 20-- Source: ONLINE GROUP BUYING MARKET IN INDIA 2010.PPT 8
  • 9. Company 1 Analysis of Posts • On social forums, users have shown displeasure on spamming messages (SMSes and emails) from Company 1, extra money charged (hidden charges) by the service provider, poor customer support • Company 1 had complaints registered against it on grievance forums that were related to error occurrence during online transactions, lack of co-ordination between vendor and Company 1, non-receival of vouchers, etc. LE • Positive comments were about premium deals at affordable prices, huge discounts and wide variety of services Negatives MP • “I think India's biggest spammer is Company 1” c% Positives • “I have discovered, when it comes to quality of SA a% • “I was told their were no hidden charges, but deals, timeliness and freshness of site, Company they charged me extra at the outlet” 1 is miles ahead of the rest“ • “The offer expiry date were different on the b% • “Company 1 gives me freedom to buy premium coupons front page and in the ‘Offer Details’” stuff at affordavble prices :-))” • “I did an online payment through Company 1 via • “Company 1 becomes my 3rd tab” net banking, my card was charged twice but I Positive • “Trust me.. Company 1 has some really exciting didn’t receive my coupon” Negative deals ” Neutral Reward Programs on Networking Sites • Users are rewarded INR D worth movie ticket vouchers for every E referrals (Users have to post a unique link available from Company 1 on F1 and T1, other message boards) • Users, who re-tweets (comments) on deals on T1 are rewarded with deal vouchers Source: ONLINE GROUP BUYING MARKET IN INDIA 2010.PPT 9
  • 10. Thank you for the attention The Online Group Buying – India report is part of Business Services Industry Series. For more detailed information or customized research requirements please contact: Gagan Uppal Gaurav Kumar Phone: +91 22 4098 7530 Phone: +91 33 4064 6214 E-Mail: gagan.uppal@netscribes.com E-Mail: gaurav.kumar@netscribes.com Research on India is a product of Netscribes (India) Pvt. Ltd. Research on India is dedicated to disseminating information and providing quick insights on “hot” industries in India and other emerging markets. Track our new releases and major updates in these industries on About Netscribes Netscribes is a knowledge-consulting and solutions firm with clientele across the globe. The company’s expertise spans areas of investment & business research, business & corporate intelligence, content-management services, and knowledge-software services. At its core lies a true value proposition that draws upon a vast knowledge base. Netscribes is a one-stop shop designed to fulfil clients’ profitability and growth objectives. Disclaimer: This report is published for general information only. Although high standards have been used the preparation, Research on India, Netscribes (India) Pvt. Ltd. or “Netscribes” is not responsible for any loss or damage arising from use of this document. This document is the sole property of Netscribes (India) Pvt. Ltd. and prior permission is required for guidelines on reproduction. ONLINE GROUP BUYING MARKET IN INDIA 2010.PPT 10