What Steps Can You Take to Prevent Captiva Downtime? First, what do you know about your Captiva system? Do you know... - Your overall server health including processor usage, memory consumption & disk space? - If your Captiva system is available and processing work? What modules are connected and functioning? - What batches are in process and how long they have been running? - If you are meeting your processing SLAs? Without deep Captiva Insight: - Firefighting & lengthy troubleshooting becomes the norm - Processing stalls, batches pile up & SLA’s are missed - App support gets stuck in reactive mode & planning is difficult There are 3 metrics to ensure optimal processing through deep application insight: 1. Server Health 2. Processing Volumes 3. Processing Times Together, these ensure peak Captiva availability and processing throughput. 1. Server Health - Available Disk Space -CPU Usage - Memory Consumption 2. Processing Volumes Understand all processing including: - InputAccel Batch Level Count - InputAccel Task Level Count - InputAccel Email Inbox Count - Input File Total Count - Process Batch Create Count - Process Batch Level Count - IA Server Batch Load Count 3. Processing Times Understand turnaround times for attended & unattended processing: - Test batches older than … - Data Access Layer Execution Time - Data Access Layer Transaction Request Rate - Database Query Response Times Take a Product Tour: http://reveillesoftware.com/product-tour/