What do you know about your Documentum system? Learn how to prevent Documentum downtime with deep visibility and with three key insights. First though, do you know: - Your processor load, memory usage & disk space? - Your overall server health? - If your Documentum system is available? - How many users are on it? - What transactions are they executing? - If your system is operating at peak performance? - How long it takes to check out a document? - If you are meeting your SLAs? Without Deep Documentum Insight... - Firefighting & lengthy troubleshooting becomes the norm - Users become disenchanted due to missed SLA’s & productivity suffers - App support is stuck in reactive mode & planning is difficult In a Reveille survey of Documentum users at EMC World 2014, preventing downtime was cited as a top concern - 50+%! 3 Metrics to Prevent Downtime 1. Server Health Metrics - Repository space available - CPU Usage - Memory Consumption Managing underlying server metrics ensures a solid physical/virtual foundation for your Documentum environment Note: Reveille Scorecards show server health over time – watch for upward trends to prevent downtime 2. System Usage Metrics Understand all end user activity & system processing, such as: - Content Server Active/Total Sessions - Content Server App Activity Count - ACS Requests - BAM Job Counts - BOCS Request Counts - CTS Queued & Total Task Counts - xPLORE Pending & Processing Counts - JVM Session Counts Note: Understand distribution & peak times for both users & processes to ensure system availability 3. Response Time Metrics - End User Response Times for your key client apps such as D2, xCP, WebTop, Mobile - API Performance - Database Query Response Times - Repository Transaction Performance - Document Transformation Times Understand expected response times for both user transactions & common processes Note: Investigating the cause of slowing response times can prevent larger system down situations Take a Product Tour: http://reveillesoftware.com/product-tour/