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CHEF TALK: Food Kings Throw Down Advice for Planner Customers p. 6




                                                                  80%




                                       MeetingNews                70%

                                                                  60%

                                            w w w. M e e t i n g N e w s . c o m
                                                     50%                                                                               D e c e m b e r 15, 2008                             Starts on page 43
                                                                  40%

                                                                  30%

                             Gloom Looms for Rooms                                                                                                                                           International
                                                                                                                                                   Hotels & Resorts
                                                                  20%
                                                                                                                                                 DOLCE OFFERS TO REBUILD               DOWNTURN DEALS SANDS
                                           10%
                             Punditry blizzard reveals scope of occupancy chill,                                                                 MEETINGS IN BUDGET CRISIS             A BAD HAND IN MACAU

                             but the deck remains stacked for planners in 2009                                                                   Hotelier’s “advice line” gives free   Gaming operator suspends work
                                            0%
                                                                                                                                                 phone help to those who need to       on eight hotels in its Cotai Strip
                                                                                                                                                 replan meetings affected by the       area just after a Four Seasons
                                                                                                severity that had hotel market analysts
                             By William Ng and Robert Carey
                                                                                                                                                 economy.                              makes its debut. see page 22
                                                                                                                                                                        see page 8
                             The hotel industry has enjoyed a profitable                        downgrading already dampened forecasts.
                             supplier’s market in recent years, but the                           “Our outlook for the lodging industry has                  CVBs                       Destination Insider
                             good times are ending, with lodging demand                         deteriorated dramatically in a fairly short
                                                                                                                                                                                       PHOENIX
                             heading into a potentially deep decline, as the                    period of time,” said Mark Woodworth,            CHARLOTTE’S TIM NEWMAN
                                                                                                                                                                                       Convention center expansion
                                                                                                                                                 CULTIVATES A GREEN TEAM
                             economy continues its tailspin.                                    president of100%Hospitality Research. PKF-
                                                                                                             PKF
                                                                                                                                                                                       coincides with launches of
                                                                                                                                                 Visitors bureau CEO, along with
                                The market erosion began earlier this year                      HR, which bases its forecasts on indicators
                                                                                                                                                                                       1,000-room Sheraton and
                                                                                                                                                 a planner, ignite a citywide eco-
                             as the economy started to slow, but Septem-                        by Smith Travel Research, in October had to
                                                                                                                                                                                       light-rail system, sparking new
                                                                                                                                                 movement in Charlotte.
                             ber’s financial and credit market collapse                         revise its 2009 outlook released in Septem-
                                                                                                              80%                                                                      downtown vitality.
                                                                                                                                                                       see page 20
                             underscored the economic downturn’s                                                       continued on page 14                                                                see page 38

                                                                                                                                                     Insider Reports                     Incentive Reports
                                                                                                             60%
                                                                                                Sixth Homeland Defense
                                               MeetingNews                                                                                       AFFORDABLE LAS VEGAS                  EUROPE
                                            ExclusiveResearch                                   And Security Symposium’s                         Sin City’s hospitality, from major    Brussels prepares for a new expo
                                                                                                        40%
                                                                                                Career Summit Welcomes                           hotels like Harrah’s and MGM          center; Zaragoza, Spain, courts
                               What are your professional New Year’s
                               Resolutions?                                                                                                      Mirage to the upscale Four Sea-       groups with attractions from
                                                                                                Hurt Soldiers to Broadmoor
                                                   Receive recognition                                                                           sons, are offering deals and price    recent world’s fair.
                                                                                                        20%
                                                   for the job I do
                                                                                                                                                 breaks.                see page 30                        see page 40
                                                         26.6%                                  By Diana Rowe
                                                                              Can’t plan that
                                                                                   far ahead
                              Retool our
                                                                                                Twenty-three-year-old Marine Caleb Wood
                                                                                                                0%                                                                     SKI DESTINATIONS
                                                                         20.8%
                              meetings
                                                                                                                                                 GALVESTON
                                                                                                was focused, ready to do the right thing for
                              program
                                                                                                                                                                                       Reno-Lake Tahoe packs slopes,
                                           28.6%                                                                                                 In its post-Ike cleanup, the island
                                                                                                his country and his family, until his recent                                           gaming, and nightlife; Whistler,
                                                                          11.7%                                                                  is committed to bouncing back
                                                                                                deployment from southern California’s
                                                                                   Find a
                                                                                                                                                                                       BC, builds up 2010 Winter
                                                                                                                                                 with improved amenities.
                                                                    7.8%          new job
                                                                                                Camp Pendleton to Iraq turned his four-year                                            Olympics.          see page 42
                                                      26.3%                                                                                                           see page 37
                                                                                                military career into a label: wounded soldier.
                                                                             Complete my
                                                                                                   His injury brought him back
                                                                                  degree
                                             Other
Volume 32/Number 20/$10.00




                                                                                                to the U.S. to recuperate, only
                               Source: 308 of MeetingNews survey respondents
                                                                                                to find that he had a dim future
                               Wishing & Hoping                                                 ahead of him. “I’m ready to
                                                                                                work and have experience in
                                                                                                radio communication,” Wood
                                 Leveraging technology, gaining                                 said.“Yet the resources to find a
                                 recognition by executives, and                                 civilian job haven’t been
                                 professional improvement are
                                                                                                available.” 80%
                                 some planners’ goals. see page 26
                                                                                                             continued on page 4
                                                                                                            70%

                                                                                                            60%
100



                                                                                                                                                        30Years
                                  MAY 8, 2006                80
                                                                                                                                          Celebrating
                                                             60

                                                                                                                                                                                                   TM
                                                             40


                                                             20


                                                              0




                                                                                                                                                                                                           ®
                                                                                                                                            www.MiMegasite.com


                                                  [ MEETINGNEWS EXCLUSIVE RESEARCH ]
                                                                                                                                    Hotel Biz
                               The Big Green Debate
                                                                                                                                    Breaks Bank
                                                           Green meetings Agree                                     67.3%
                                                          are economically
                               On the whole,                      efficient Disagree           32.7%
                               do you agree                Green meetings Agree                       45.9%
                               or disagree                    are too much
                                                                                                                                    Construction & renovation
                                                                                                            54.1%
                                                            trouble to plan Disagree
                               with these
                                                                                                                                    projects fill the landscape
                                                           Green meetings Agree
                               statements?                                                    31.7%
                                                                 are just a
                                                                                                                    68.3%
                                                             passing trend Disagree
                               Source: MeetingNews
                               survey of 235 meetings
                                                                                                                                    By Rayna Katz
                               buyers                                                                                       85.0%
                                                           Green meetings    Agree
                                                                                                                                    The current hotel sellers’ market and the resulting high room
                                                         are a noble cause
                                                                             Disagree 15.0%
                                                                                                                                    rates sting meeting planners and attendees when they pay their
                                                              Holding green
                                                                                                              57.8%
                                                          meetings is a use- Agree                                                  bills. But a tangible payoff is developing: an avalanche of new
                                                         ful public relations Disagree              42.4%
                                                                                                                                    and improved inventory.
                                                           or marketing tool
                                                        for my organization 0%                                                         Construction will begin on more new hotel rooms in 2006
                                                                                     20%      40%       60%           80%    100%
                                                                                                                                    than in any year since 2000. At the
                                    Despite the many benefits of holding environmentally responsible
                                                                                                                                    same time, more money is being
                                                                                                                                                                             “We’re probably
                                    meetings, the vast majority of groups don’t hold them. page 12
                                                                                                                                    spent on renovation this year than
                                                                                                                                                                             in the sweet
                                                                                                                                    ever before, according to Pricewater-
                                                                                                                                                                             spot of this cur-
                                                                                                                                    houseCoopers. (See charts, page 33.)
                                                                                                                                       “Having new hotels to consider
                                                                                                                                                                             rent industry
                                                                                                                                    offers planners new opportunities
                                                                                                                                                                             cycle. Investors
                                                                                                                                    and gives our attendees additional
                                                                                                                                                                             see an opportu-
                                                                                                                                    options for price points and product
                                                                                                                                    type,” said Karen Malone, director of
                                                                                                                                                                             nity to make
                                                                                                                                    meeting services at the Healthcare
                                                                                                                                                                             money.”
                                                                                                                                    Information and Management Sys-
                                                                                                                                    tems Society. “It also reinforces the
                                                                                                                                                                             — Hilton vice president
                                                                                                                                    trend that the meetings industry is         Bill Fortier
                                                                                                                                    on a positive track.”
                                                                                                                                        Bjorn Hanson, global hospitality industry leader for PwC,
                                                                                                                                    said, “We’ll see occupancies escalate in 2006 to their highest level
                                                                                                                                    since 1996, and they will make this a year of record profitability.”.
                                                                                                                                       That boosts the appeal of building new properties — or, for
                                                                                                                                    some owners and investors, taking over existing hotels, which
                                   NOT SO FAST: Officials at U.S. and Canada border checkpoints are                                  typically precedes renovation.
                                       delaying or denying entry for some meeting planners. page 8                                                                                  continued on page 33


                                                                                                                                    I   Money magazine’s list of the 50
                                                                                                                                        Best Jobs includes “meeting
Volume 30/ Number 7 / $10.00




                                                                                                                                        planner.” page 9
                                                                                                                                    I   A pictorial collection of cool
                                                                                                                                        exhibit-design ideas from the
                                                                                                                                        New York Auto Show. page 14
                                                                                                                                    I   A look back: 1995 article disputed
                                                                                                                                        The New York Times. page 15
                                                                                                                                    I   Great golf that won’t break the
                                                                                                                                        budget. page 19
Show Drives Cutting
Edge of Booth Design
The New York Auto Show, which ran
at the Jacob K. Javits Convention
Center from April 14-23, annually
displays some of the most visually
compelling exhibits to be found on
any show floor. We sent a photogra-
pher to capture some images that
may provide food for thought for




                                       RICHARD PRESTIA
exhibit designs applicable to a wide
variety of shows.




   14
TRANSPORTATION                          GREEN BEAT                        MN WEBCAST REPORT
                               In-flight F&B is ‘pitiful’              Hotel has Green Seal & LEED p. 19 Meetings: The Next Generation p. 72                          NEWSMAKER
                                                              p. 17


                                                                                                                                                                                                   After nearly



                                   MeetingNews
                                                                                                                                                                                                 three decades,
                                                                                                                                                                                                  Susan Sarfati
                                                                                                                                                                                                  bids farewell
                                                                                                                                                                                                    to ASAE.
                                                                                                                                                                                                      page 8
                                     w w w. M e e t i n g N e w s . c o m                                                          July 21, 2008
                                                                                                                                    July 16, 2007




                     Oil Is Number One Factor                                                                                                                                     International
                                                                                                                                     Hotels & Resorts
                                                                                                                                   WESTIN TIMES SQUARE                     COCONUT BAY BRINGS OUT

                     Affecting Industry in 2008                                                                                    KEEPS PEDAL TO METTLE                   SWEET TASTE OF ST. LUCIA
                                                                                                                                   In city that never sleeps, hotel will   Leisure resort now targets groups
                                                                                                                                   finish meeting space upgrades           by offering plethora of outdoor
                     Soaring fuel prices, surcharges, & related costs                                                              next month before more room             teambuilding options and event/
                     roil meeting budgets in a vicious domino effect                                                               renovations begin. see page 14          meeting spaces.      see page 18


                                                                                                                                   ‘CALLING ALL CHEFS’ TO A
                                                  Coming up with              noted that many of the large pharmaceutical                                                   Destination Insider
                                                                                                                                   CHALLENGE IN BOCA RATON
                                                  our list of the 25          firms are canceling travel for staff:“Speakers are
                                                  Most Powerful               withdrawing due to the elimination of non-           Attendees at Boca Raton Resort          HAWAII’S GROUP SUPPORT
                                                  was a challenge,            critical travel.”And fuel costs have brought the     & Club can cook against each            As leisure arrivals continue to
                                                  because of the              airlines to their knees.                             other—or against a property             drop, the islands look to meet-
                                                  diversity of the               Acknowledging the fuel-price hardship, the        chef and vintner. see page 14           ings to carry them through the
                                                  industry. But one           Internal Revenue Service this month raised the
                                                                                                                                                                           short term.          see page 21
                                                  choice was clear:           fuel mileage rate, from 50.5 to 58.5 cents. IRS
                                                                                                                                   Convention Centers
                                                  With U.S. gasoline          commissioner Doug Shulman declared, “We
                                                                                                                                                                           L.A. & THE BEACHES
                     prices averaging $4.10 a gallon and a barrel of          want the reimbursement rate to be fair. Rising
                     crude oil at a record $146-plus, it’s safe to say        gas prices are majorly impacting Americans.”         CRY FROM THE HEARTLAND                  Redondo Beach and Ventura
                     that fuel prices now dictate every aspect of                But while this represents an overall 36-                                                  offer cost-friendly meetings
                                                                                                                                   Destinations in the region push
                     meetings and events.                                                         percent increase over six                                                close to LAX.        see page 22
                                                                                                                                   for more convention space.
                        For Ken Deans, a                                                                  years, it has not kept                          see page 15
                     Los Angeles-based                                                                      pace with skyrock-
                     trade show man-                                                                          eting fuel prices,                                                MeetingNews
                                                                                                                                                CVBs
                     ager, items that                                                                         which have more                                                Exclusive Research
                     used to cost $3,500                                                                     than doubled.
                                                                                                                                                                           Are you planning to take all of your
                     in shipping each                                                                           For more on        DMAI IS PUTTING ‘DMAP’        allotted vacation days this year?
                     way from L.A. to                                                                        the people and        CERTIFICATION ON THE MAP
                     New York now                                                                            forces         that                                       Yes
                                                                                                                                   Destination Marketing                      63.2%
                     cost $8,000. Peter                                                                      are       affecting   Accreditation Program now has
                     Huggins, planner                                                                        meetings, turn to     close to 60 members.
                     for the American                                                                        the MeetingNews                                                               36.8%
                                                                                                                                                          see page 16                                  No
                     Chemical Society,                                                                        25 Most Power-
                     based in DC,                                                                             ful on page 10.
                                                                                                                                   HOUSTON FLICK HONORED                   Source: MeetingNews survey of
                                                                                                                                                                           310 meeting planners
                                                                                                                                   “One Day in Houston” short film
                             Cedar Rapids: ‘Half Our Visitors Guide Is Obsolete’                                                   wins public relations award.            Bailing Out On Vacation
                                                                                                                                                          see page 16
                                   Midwest flooding washes away Heartland venues                                                                                                        see page 20

                                                                              unscathed, others had to alter
                             By Rayna Katz
Volume 32/Number 13/$10.00




                             Like many other dramatic weather catastro-       their plans, and still more are
                             phies, the floods that struck the Midwest this   weighing their options.
                             summer left some areas unharmed while oth-          Several of Iowa’s cities were
                             ers were submerged and will be repairing the     hit hard by the unforgiving
                             damage for some time to come.                    waters after months of heavy
                                Similarly, among meetings and events that     rain. “The floods rendered our
                             were taking place as the region’s rivers over-   downtown, and about half of
                             flowed—as well as those scheduled for the        our visitors guide, obsolete,”
                             coming weeks and months—some went                         continued on page 73
MeetingNews 25 Most Powerful
                                                                                                                  ahead in Dubai.
                                                          Gary Sain, President and CEO, Orlando/
Martin Sirk, CEO, International Congress &
                                                                                                                     That’s not all. MPI has enacted an alliance with
                                                          Orange County CVB
Convention Association, Amsterdam
                                                                                                                  Messe Berlin, organizer of the ITB Berlin travel
“I don’t think of myself as a                             Following on the two-decade legacy of retired CVB
                                                                                                                  trade show, in creating the inaugural and back-to-
particularly ‘powerful’ indi-                             legend Bill Peeper is tough for anyone, but Gary
                                                                                                                  back ITB Asia show and Asia Meetings and Events
vidual,” said Martin Sirk,                                Sain has been tackling that job since February 2007,
                                                                                                                  Conference this October in Singapore.
head of the International                                 when he stepped in as Orlando’s tourism chief. His
Convention & Congress                                     tenure so far has not been
Association (ICCA), “but I                                without challenges: The                                 Paul Kennedy, Group Exhibition Director,
do believe that ICCA has                                  economic downturn has                                   Reed Travel Exhibitions, Surrey, England
become an extremely influ-                                triggered declines in both                              Managed by Paul Kennedy, Reed Travel Exhibitions
ential global community.”                                 meetings and leisure busi-                              runs the formidable European Incentive, Business
   As head of ICCA, Martin Sirk is a symbol of the        ness. But Sain, with his                                Travel & Meetings Exhibition (EIBTM) industry
international growth of the meetings industry. The        diverse sales and marketing                             trade show held annually in Barcelona. In the last
association will hold its first education and network-    experience and massive                                  couple of years, however, RTE has entrenched itself
ing event in Dubai in late August. The number of          budget—will be aggressively                             in two potentially huge meetings markets: China
ICCA members in the Persian Gulf and Middle East          singing Orlando’s praises through stepped-up pro-       and the Middle East. Attendance at the second
has grown from four members in 2000 to 14 in 2007,        motional campaigns. The latest of these is “Creative    annual Gulf Incentive, Business Travel & Meetings
and Sirk expects to have 20 mem-                                              Minds,” focusing on Orlando’s       Exposition (GIBTM), held this past April in Abu
bers in the region by year’s end.                                             ability to provide unconven-        Dhabi, grew by more than 30 percent. In China, the
“We now have over 850 compa-                                                  tional meeting and event                                    CIBTM expo—canceled this
nies and organizations in mem-                                                spaces—no doubt bolstered by                                year because of the Summer
bership in 83 countries around                                                Disney’s offerings. Sain also has                           Olympics—has the potential
the world, covering all the indus-                                            been trumpeting the upscale                                 of becoming the country’s
try supplier sectors,” he said.                                               transformation of hospitality                               top industry show. Add to
                                                                              product as Orlando’s next evo-                              these the longtime Asia-
                                                                              lutionary step, as some $2.2 bil-                           Pacific Incentives & Meetings
Wolfgang Puck, Chef and
                                                                              lion in new hotels and attrac-                              Expo (AIME) and the Inter-
Restaurateur,Beverly Hills,CA
                                                                              tions is expected to go onstream                            national Congress & Con-
“Just like a painter or artist,
                                                                              in the next few years.              vention Association (ICCA) Exhibition, and RTE
every chef does something a
                                                                                                                  has a powerful show lineup. Kennedy is also a high-
little bit different to make it interesting,” Wolfgang
                                                                                                                  profile figure for Meeting Professionals Internation-
Puck said at his restaurant opening in MGM Grand          Bruce MacMillan, President and CEO,
                                                                                                                  al, having just completed his service on the 2007-08
Detroit. Famous for affordable, creative fine dining,     Meeting Professionals International, Dallas
                                                                                                                  international board of directors executive commit-
                         Puck has raised the bar for      Bruce MacMillan has had one global year. Under
                                                                                                                  tee, and representing the first-ever European winner
                         banquet F&B, inspiring plan-     his stewardship, MPI opened a Singapore office,
                                                                                                                  of two MPI awards in 2000 and 2004, respectively.
                         ners to ask for sustainable,     created a South Korean chapter, and forged part-
                         local ingredients when possi-    nerships with IMEX (Europe’s largest meetings
                         ble. His business enterprises    industry exhibition) and Reed Travel Exhibitions,       Ben Bernanke, Chairman, U.S. Federal Reserve,
                         have saturated the meetings      organizer of the fledgling Gulf Incentive, Business     Washington, DC
                         industry, catering (literally)                          Travel, & Meetings Exhibi-       Dollar not going as far as it
                         to prominent venues like the                            tion (GIBTM), to gain more       used to? Home values plum-
                         Kodak Theatre in Holly-                                 prominent positions in           meting? In the wake of the
wood and Minneapolis’ Walker Art Center, and to                                  Europe and the Mideast.          subprime mortgage crisis—
the convention centers of Sacramento, CA, and                                    MPI overhauled its Euro-         the worst financial disaster
Washington, DC, and more. His restaurants at                                     pean education event,            to hit the nation since the
resorts in Atlantic City and Las Vegas are favorites                             renamed it the European          Great Depression, according
among meeting planners for events.                                               Meetings and Events Con-         to Time magazine—one
    This year, Puck was named chef of the year by the                            ference, and held it in Lon-     man has been the focus of
Culinary Institute of America. And, earlier this          don just before Frankfurt’s IMEX for maximum            U.S. economic policy: Ben Bernanke.
month, Doubletree Hotels began offering in-room           exposure. And, with Reed’s support, MPI piggy-             Bernanke, head of the U.S. Federal Reserve, has
Wolfgang Puck Estate Grown Coffee at more than            backed its new Gulf Meetings and Events Confer-         taken plenty of criticism as he navigates the country
190 North American properties.                            ence onto Abu Dhabi-based GIBTM just days               through uncertain financial waters, but he also

10 MeetingNews         July 21, 2008                                                                                                         www.meetingnews.com
CVBS                                       INTERNATIONAL                                                                               INSURANCE MEETINGS
                              Recession survival steps                   Unification on terminology                                                                  Buoyant budgets & incentives p. 18             CHEF TALK
                                                              p. 10                                                                                         p. 13

                                                                                                                                                                                                                                                      Ocean’s Eleven:
                                                                                                                                                                                                                                                      Sean O’Connell



                                   MeetingNews                                                                                                                                                                                                         presides over
                                                                                                                                                                                                                                                       Fontainebleau
                                                                                                                                                                                                                                                      Miami Beach’s
                                                                                                                                                                                                                                                      11 restaurants.
                                                                                                                                                                                                                                                           page 5
                                     w w w. M e e t i n g N e w s . c o m                                                                                                   F e b r uJuly 16, 2007
                                                                                                                                                                                     a r y 2, 2009




                            Of Presidential Proportions                                                                                                                                                                          Insider Report
                                                                                                                                                                                      Hotels & Resorts
                                                                                                                                                                                   BEVY OF SUPPLIERS LAUNCH               GAMING DESTINATIONS
                            Obama’s inauguration creates monster citywide                                                                                                          ONLINE BOOKING SYSTEMS                 CES co-location in Las Vegas;
                                                                                                                                                                                   Nikko Hotels, Choice Hotels’ new       Wynn launches Encore; a new
                                                                                                                                 pendent experts claimed it was closer to 1.3
                                                                                                                                                                                   Ascend Collection, and a Boston        ice lounge; Q&A session with
                                                                            Photo: U.S. Department of Defense/Chad J. McNeeley




                                                                                                                                 million. But more important, the event fore-      collective each has established        Tropicana Las Vegas; Reno’s
                                                                                                                                 shadowed a promise to pump new life to the        web portals for group bookings.        transformation still going strong;
                                                                                                                                 U.S. political process—and Washington, DC.                                               Detroit’s arts and cultural sites
                                                                                                                                                                                                          see page 8
                                                                                                                                                                                                                          round out group activities; giant
                                                                                                                                    “The [president] and the Presidential Inau-
                                                                                                                                                                                    Convention Centers                    solar-panel installation infuses
                                                                                                                                 gural Committee wanted to make it the most
                                                                                                                                                                                                                          Atlantic City Convention Center
                                                                                                                                 accessible of any inauguration in history,”said   PHILADELPHIA EXPECTS                   with energy.
                                                                                                                                                                                                      0%                10%   20%        30%        40%   50%   60%
                                                                                                                                 Bill 0% 10% 20% president and CEO of Destina-
                                                                                                                                      Hanbury, 30% 40% 50% 60% 70% 80%             A BOOM IN CENTER CITY                                       starts on page 20
                                                                                                                                 tion DC, the capital’s convention bureau.“You     Anticipating its convention
                                                                                                                                                                                                                              Incentive Report
                                                                                                                                                                                   center expansion in 2011, the
                                                                                                                                 can see that with the Neighborhood Ball (an
                                                                                                                                                                                   city works to secure hoteliers for
                                                                                                                                 official ball that had an everyman guest list                                            ISLAND DESTINATIONS
                            The new commander-in-chief was sworn                                                                                                                   lodging support.
                                                                                                                                 and hip entertainment like Mary J. Blige, Bey-
                            in on Jan. 20 in front of a record crowd.                                                                                                                                                     Belize offers feel of exclusivity;
                                                                                                                                                                                                          see page 9
                                                                                                                                 once, and Jay-Z). You can certainly see it with                                          the natural side of Puerto Rico;
                                                                                                                                 the Jumbotrons called for on the [National]
                            By Brad Crawford                                                                                                                                                                              Park Hyatt confirms project in
                                                                                                                                                                                   SEATTLE’S WSCTC HAS PLAN
                            President Barack Obama’s swearing-in on                                                              Mall.”                                                                                   Bermuda, while Tucker’s Point
                                                                                                                                                                                   IN THE HOPPER FOR 2014
                                                                                                                                                                                                                          Hotel sets its debut for April;
                            Jan. 20 broke the attendance record set by Lyn-                                                         Hanbury said 70 percent of the parade          Early proposal seeks to double         Aruba Marriott’s major
                            don Johnson’s 1965 inauguration—the official                                                         route was open to the general public. “In the     exhibit space to about 400,000 sf;     renovation work yields a
                            tally was 1.8 million revelers, though inde-                                                                                  continued on page 38     meanwhile, a 1,200-room hotel          hotel-within-hotel.
                                                                                                                                                                                   is being mulled.                                                   see page 34
                                                                                                                                                                                                          see page 9

                            Sluggish CES a Shock to the Vegas Circuit                                                                                                                       MeetingNews ExclusiveResearch
                            Retrenchments at electronics show reflect economic woes
                                                                                                                                                                                   International                   Compared to 2008, the number of
                                                                                                                                                                                                                   attendees at international programs
                                                                                                        Vegas Convention Center,
                            By Michael Goldstein                                                                                                                                                                   you are planning in 2009 will:
                                                                                                                                                                                   Inertia
                                                                   “
                            The Pink Taco at the Hard
                                                                       In Vegas, you the carpetsbig empty spots     were wider and
                                                                                                                                                                                                                                           Stay the
                                                                                                                                                                                   Our survey of planners
                            Rock Hotel & Casino had 15                                                  there were                                                                                                                          same
                                                               have leverage you (especially in the South Hall)                                                                                                                             60.4%
                                                                                                                                                                                   about how they tackle
                            empty bar stools and six                                                                                                                                        Increase
                                                                 haven’t0% 10% 20% 30%and big “conversation areas.”
                                                                                                          40% 50% 60%                                                                                                         Increase
                                                                                  had in a                                                                                         the nuts 11.3% bolts of
                                                                                                                                                                                             and
                            empty tables at 10 o’clock on                                                                                                                                                                      15.1%
                                                                                                                                                                                   international meetings                                Decrease
                                                                long time. Supply
                            a Saturday night. There were                                                   While the Consumer                                                                                                             24.6%
                                                                                                                                                                                   produces surprising
                            empty spaces in the parking exceeds demand.                                 Electronics Association,
                                                                                                                                          ”                                                       see page 16
                                                                                                                                                                                   results.
                            lots, streets were devoid of                                                the consortium behind                                                                                     Source: 338 of MeetingNews survey respondents
                                                               —Chris O’Malley, partner, Pepcom Inc.,
                            pedestrians, and seats at the Experience! press and exhibitor the Digital
                                                               co-producer and co-owner of
                                                                                                        CES, reported over 2,700
                                                                                           event at CES
                            blackjack tables were unoccu-                                               global
Volume 33/Number 2/$10.00




                            pied. Slot machines stood like sentinels, wait- exhibitors (including 300
                            ing for someone—anyone—to try their luck. first-timers), which unveiled
                               The Consumer Electronics Show was in 20,000 new products across
                            town again, but for once, there was plenty of 1.7 million sf of exhibit space,
                            elbow room. Attendees compared their the number of exhibitors was
                            negotiated room rates unfavorably to dis- still down from last year’s
                            counts created by oversupply. At the Las                              continued on page 20
JANUARY 29, 2007
                                                                                                                                              30Years
                                                                                                                         Celebrating

                                                                                                                                                                                                 TM




                                                                                                                                                                                                      ®
                                                                                                                           www.MiMegasite.com



                                                                                                                                     [ MEETINGNEWS EXCLUSIVE RESEARCH ]
                                                                                                                     Smarten Up!
                                                                                                                    Which of the following do you think would
                                                                                                                    be most valuable to a planner’s career?*


                                                                                                                                                                                             43.6%
                                                                                                                                       Industry
                                                                                                                                  certifications
                                                                                                                                                                                                   49.2%
                                                                                                                    (i.e., CMP, CMM, CSEP, CAE)


                                                                                                                                                                                           40.4%
                                                                                                                                  Education at
                                                                                                                                      industry
                                                                                                                                                                                   32.8%
                                                                                                                                   conferences


                                                                                                                                                                        20.2%
                                                                                                                           Meetings/hospitality-
                                                                                                                       related college degrees                           22.1%
                                Check-in, 2037: This just might be what a hotel room looks like
                                30 years from now. For more future looks, see page 22.                                                                           15.4%
                                                                                                                          College degree, not
                                                                                                                        necessarily related to
                                                                                                                                                                      19.7%
                                                                                                                          meetings/hospitality


                               The Big Three-Oh!                                                                                    Individual                   15.4%
                                                                                                                                    meetings/                                      Corporate
                                                                                                                           hospitality courses
                                                                                                                                                             11.5%
                               Our list of major milestones                                                                  at local colleges
                                                                                                                                                                                   Association
                               in the history of meetings & events                                                                                            12.8%
                                                                                                                                       None of
                                                                                                                                     the above
                                                                      hash out the 30 most important
                               By Robert Carey                                                                                                                     16.4%
                                                                      inventions and happenings that
                               This month marks the 30th anniver-
                                                                                                                                               0%     10%         20%        30%     40%       50%
                                                                      shaped the meetings and events busi-
                               sary of MeetingNews’ first issue. To
                                                                                                                         *Respondents were asked to select up to two responses.
                                                                      ness as it exists today.
                               commemorate that milestone in a
                                                                                                                         Source: MeetingNews survey of 310 meetings planners
                                                                         We hope that the list gives you a
                               way befitting our mission — to deliv-
                                                                      perspective on how far meetings and
                               er in-depth perspectives that help                                                      Most planners agree that industry education is a useful tool for
                                                                      events have come, not just in the
                               our readers do their jobs better now                                                    them to have in their arsenal. Certification beat out a degree, but
                                                                      30 years of MN’s existence, but since
                               and in the future — our editors sat                                                     either puts planners ahead of the game. more on page 12
                                                                      the early part of the 20th century.
                               down in a conference room one
                               recent afternoon and attempted to                         continued on page 16


                                                                                                                I    Some longtime veterans recall
                                                                                                                     what the industry was like when
Volume 31/ Number 1 / $10.00




                                                                                                                     MN first hit the scene. page 18
                                                                                                                I    Then vs. Now: A look at how
                                                                                                                     much meeting goods and
                                                                                                                     services cost in 1977 compared
                                                                                                                     to today. page 20
                                                                                                                I    Report from PCMA’s recent
                                                                                                                     annual meeting, the first held
                                                                                                                     outside the U.S. page 10
MeetingNews
               30Years
 Celebrating

Back to the Future
     1




                                                                                           2




                                                   3




                                                       4

From 1977 to 2037
As MeetingNews looks back to 30 years ago,
we also offer a glimpse 30 years ahead.
                                                                                         5
1. A deluxe guest room for your convention-
eers circa 1977 Hot stuff.
                .
2. Incentive winners in ‘77 were pampered
with a beachfront resort guest room. The bal-
cony allows guests to escape the décor.
3. A conference chair in 2037 as featured in a
                               ,
recent issue of Hospitality Design magazine.
It comes with speakers in the headrest, read-
ing lights, fold-up tablet tray table, and video
camera in the antenna on the chair arm. Eat
your heart out, Captain Kirk.
4. A bathroom in 2037 complete with 3-D
                        ,
projection on the wall to make you feel like
you’re showering somewhere else.
5. A 2037 guest room, with a bed that rises
to the ceiling and tables that fold into the
wall when not in use and guest-customiz-
able wall artwork.



     MeetingNews                                           MiMegasite.com • January 29, 2007
22
SUPPLEMENT TO MEETINGNEWS




    meeting planners’
    handbook 2006
     A Logistics & Management Resource
2008 Meeting Planners Handbook


Real Life Lessons




    Featuring Emily Lewis & Alison Golub
Destination Insider: Cleveland                                                                                                   Edited by William Ng
                                                                                                                                 william.ng@nielsen.com

City Inches Toward New Convention Center                                                                         The county has taken the unprecedented step
                                                                                                              of tapping a private partner in Merchandise Mart
Plan with Merchandise Mart Properties still targets a building launch in 2012                                 Properties Inc., the Chicago-based property and
                                                                                                              trade show management firm, which will be inte-
                                                                                                              gral in any new convention center. It is helping
                                                                                                              assess both proposed convention center sites and
                                                                                                              handling negotiations for land and contracting.
                                                                                                                 MMPI’s concept is called Medical Mart, sim-
                                                                                                              ilar to the Merchandise Mart it has for furniture
                                                                                                              and home suppliers in Chicago. Medical Mart
                                                                                                              would attract 50 small and midsize medical con-
                                                                                                              ventions annually.
                                                                                                                 “[MMPI and Cuyahoga County are] one
                                                                                                              organization in many respects,” MMPI senior VP
                                                                                                              Mark Falanga said.“We’ve got a common objec-
                                                                                                              tive, and they’ll be actively involved in any nego-
                                                                                                              tiations we’re having.”
                                                                                                                 Falanga said both proposed sites remain viable,
Terminal Tower is one of two proposed sites for Cleveland’s new convention center.                            and indicated his team will be looking for ways to
The glacial pace toward a new convention center        access to hotels and civic amenities. The mall site,   trim the project’s estimated $500-million to $600-
in Cleveland continues, frustrating business           though, would entail fewer land acquisition costs      million cost—which continues to rise as the build-
owners, civic boosters, and, perhaps most of all,      and greater future expansion potential than the        out is extended—in order to stay in line with pro-
planners whose meetings would make sense oth-          more constrained Terminal Tower site.                  jected revenues from a sales tax increase.
erwise in the city.“We should have movement in
the next couple of weeks,” after the local elec-
                                                       Bus Links Downtown with Univ. Circle Medical Hub
tions, said Cuyahoga County administrator Jim
McCafferty. He said the county is still aiming for     The Greater Cleveland Regional Transit Author- kicked in a combined $6.25 million for its nam-
completion in late 2012.                               ity’s “HealthLine”—so called for its sponsorship ing rights. The HealthLine is credited with help-
   In August, the chamber of commerce’s site-          by and service to the city’s two leading medical ing spur $4.3 billion in developments along the
selection committee recommended locating the           facilities, the Cleveland Clinic and University Euclid corridor, according to the Cleveland Plain
                                                                                                        Dealer’s estimates. H
convention center at Public Square, between the        Hospitals—has come on.
Cuyahoga River and Terminal Tower, Cleveland’s            The line runs along Euclid Avenue from Pub-                 —Section written by Brad Crawford
landmark building. The other site the commit-          lic Square, one of the potential Station stops on the HealthLine will be on the center median.
tee studied extensively was an outdoor mall on         sites for the new convention
the downtown lakefront, home to the current,           center, to East Cleveland, seven
underground convention center—an outdated              miles away. On the way, it con-
structure with numerous pillars and interference       nects downtown with University
issues for cell phones.                                Circle, the medical hub and
   The Terminal Tower site has the notable advan-      home to Case Western Reserve
tage of access to much of the city’s infrastructure:   University.
a direct train to Hopkins International Airport,          Sleek, diesel-electric buses
and enclosed access to Progressive Field, Quicken      make the trip from downtown to
Loans Arena, and other venues in the Gateway           University Circle in 20 minutes.
District. The committee’s study suggested a Termi-        The route is arguably the most
nal Tower-sited convention center could be done        important in the RTA system—
for perhaps $40 million less than a mall-sited cen-    visible enough that the Cleveland
ter while providing visitors with more convenient      Clinic and University Hospitals

30 MeetingNews        November 10, 2008                                                                                                 www.meetingnews.com
Destination Insider: Reno-Lake Tahoe                                                                                                     Edited by Lori Morris
                                                                                                                                          lori.morris@nielsen.com

                                                                                                                     Reno Revival Continues
More Deliciousness on Attendees’ Plates
                                                                                                                     New projects still fueling downtown
New eateries satisfy foodie trend in the Reno-Lake Tahoe meetings scene
                                                                                                                     The urban revitalization that began a few years ago
                                                                                                                     in downtown Reno shows no signs of slowing
                                                                                                                     down, with a steady stream of new projects being
                                                                                                                     announced as others wrap up. While the new Reno
                                                                                                                     Ballroom officially opened earlier this year, multi-
                                                                                                                     million-dollar projects have been announced to
                                                                                                                     spruce up office buildings, streetscape beautification
                                                                                                                     efforts continue, and new restaurants and shops are
                                                                                                                     consistently opening in the Truckee River District.
                                                                                                                        Construction is fully under way on a new 10,000-
                                                                                                                     seat Triple-A Baseball stadium that will serve as the
                                                                                                                     anchor of the $81-million Reno Baseball Stadium
                                                                                                                     District. Scheduled to open next spring, the tradi-
                                                                                                                     tional brick-style ballpark will be the home of a
                                                                                                                     Pacific Coast League team. Shops, businesses, and a
                                                                                                                     variety of entertainment options are slated to open
                                                                                                                     throughout the surrounding blocks over the next
                                                                                                                     few years. Also, construction will begin this sum-
                                                                                                                     mer on a 148-unit Hyatt Summerfield Suites Hotel
                                                                                                                     adjacent to the new ballpark.
                                                                                                                        The 351-room Fitzgeralds Hotel and Casino
                                                                                                                     recently changed ownership and is being complete-
                                                                                                                     ly revamped. A $3-million renovation will make
                                                                                                                     immediate improvements, and the management
Charlie Palmer has given Reno celebrity-chef flair with Charlie Palmer Steak and Fin Fish.
                                                                                                                     team is in the process of developing a master plan
                                                          room seats up to 20 people, while a group of 100           that will include upgrades to the property’s guest
The Reno-Lake Tahoe area has increased it restau-
                                                          can take over the entire restaurant.                       rooms, restaurants, and entertainment.
rants offerings and culinary activities to cater to the
                                                             Last fall, Reno’s first celebrity chef arrived at the      In downtown Sparks, 1,600-room John Ascua-
discerning palates of the increasing number of
                                                          1,975-room Grand Sierra Resort and Casino. Char-           ga’s Nugget completed a $17-million East Tower
“food-as-entertainment” folks coming to the region
                                                          lie Palmer opened two of his restaurants: Fin Fish,        remodel in February. All 600 guest rooms in that
for meeting and incentive programs.
                                                          his premier seafood concept, and Charlie Palmer            tower received a floor-to-ceiling renovation, featur-
   “We find groups often want to explore the cuisine
                                                          Steak, which has a private room that accommo-              ing modern design, plasma televisions, granite
and dining experiences that are unique to this
                                                          dates 60 people.                                           accents, marble flooring, luxury bedding, and busi-
region,” said Philip D’Amico, Reno-Sparks Conven-
                                                             Restaurants at two popular North Tahoe meet-            ness-friendly features such as Wi-Fi.
tion & Visitors Authority’s vice president of conven-
                                                          ings resorts have also begun to embrace the foodie
tion sales. “Meeting attendees are drawn to the
                                                                                                                     Reno’s Baseball Stadium District
                                                          trend. The 422-room Hyatt Regency Lake Tahoe
emerging dining scene along Reno’s revitalized
                                                          offers a winemakers’ dinner that showcases region-
downtown Truckee River, and the truly adventurous
                                                          al wineries at its lakefront Lone Eagle Grille, while
eaters tend to go for the region’s Basque cuisine.”
                                                          and the Six Peaks Grille at the 405-room Resort at
   Upscale specialty restaurants are definitely in,
                                                          Squaw Creek recently introduced a five-course
according to Steve Lowe, director of sales for the
                                                          chef’s table meal available for up to 10 people.
513-room Harrah’s and the 758-room Harveys in
                                                             On the lake, the newly renovated Tahoe Gal, a
South Lake Tahoe. In the year since the resorts’ Gi
                                                          historic paddle wheeler, has added wine tasting and
Fu Loh restaurant opened, the $5.9-million high-
end Cantonese eatery has become a favored group           bourbon tasting cruises. Cooking classes can be
choice.“It is very popular with groups, because it is     arranged at two new venues. Chefs at Mikuni
very authentic, yet has a Caucasian flair, and the        Japanese Restaurant and Sushi Bar, which just
service is impeccable,” said Lowe. Its private dining                                     continued on page 26

20 MeetingNews         May 19, 2008                                                                                                              www.meetingnews.com
Rich Prestia Portfolio
Rich Prestia Portfolio
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Rich Prestia Portfolio

  • 1.
  • 2. CHEF TALK: Food Kings Throw Down Advice for Planner Customers p. 6 80% MeetingNews 70% 60% w w w. M e e t i n g N e w s . c o m 50% D e c e m b e r 15, 2008 Starts on page 43 40% 30% Gloom Looms for Rooms International Hotels & Resorts 20% DOLCE OFFERS TO REBUILD DOWNTURN DEALS SANDS 10% Punditry blizzard reveals scope of occupancy chill, MEETINGS IN BUDGET CRISIS A BAD HAND IN MACAU but the deck remains stacked for planners in 2009 Hotelier’s “advice line” gives free Gaming operator suspends work 0% phone help to those who need to on eight hotels in its Cotai Strip replan meetings affected by the area just after a Four Seasons severity that had hotel market analysts By William Ng and Robert Carey economy. makes its debut. see page 22 see page 8 The hotel industry has enjoyed a profitable downgrading already dampened forecasts. supplier’s market in recent years, but the “Our outlook for the lodging industry has CVBs Destination Insider good times are ending, with lodging demand deteriorated dramatically in a fairly short PHOENIX heading into a potentially deep decline, as the period of time,” said Mark Woodworth, CHARLOTTE’S TIM NEWMAN Convention center expansion CULTIVATES A GREEN TEAM economy continues its tailspin. president of100%Hospitality Research. PKF- PKF coincides with launches of Visitors bureau CEO, along with The market erosion began earlier this year HR, which bases its forecasts on indicators 1,000-room Sheraton and a planner, ignite a citywide eco- as the economy started to slow, but Septem- by Smith Travel Research, in October had to light-rail system, sparking new movement in Charlotte. ber’s financial and credit market collapse revise its 2009 outlook released in Septem- 80% downtown vitality. see page 20 underscored the economic downturn’s continued on page 14 see page 38 Insider Reports Incentive Reports 60% Sixth Homeland Defense MeetingNews AFFORDABLE LAS VEGAS EUROPE ExclusiveResearch And Security Symposium’s Sin City’s hospitality, from major Brussels prepares for a new expo 40% Career Summit Welcomes hotels like Harrah’s and MGM center; Zaragoza, Spain, courts What are your professional New Year’s Resolutions? Mirage to the upscale Four Sea- groups with attractions from Hurt Soldiers to Broadmoor Receive recognition sons, are offering deals and price recent world’s fair. 20% for the job I do breaks. see page 30 see page 40 26.6% By Diana Rowe Can’t plan that far ahead Retool our Twenty-three-year-old Marine Caleb Wood 0% SKI DESTINATIONS 20.8% meetings GALVESTON was focused, ready to do the right thing for program Reno-Lake Tahoe packs slopes, 28.6% In its post-Ike cleanup, the island his country and his family, until his recent gaming, and nightlife; Whistler, 11.7% is committed to bouncing back deployment from southern California’s Find a BC, builds up 2010 Winter with improved amenities. 7.8% new job Camp Pendleton to Iraq turned his four-year Olympics. see page 42 26.3% see page 37 military career into a label: wounded soldier. Complete my His injury brought him back degree Other Volume 32/Number 20/$10.00 to the U.S. to recuperate, only Source: 308 of MeetingNews survey respondents to find that he had a dim future Wishing & Hoping ahead of him. “I’m ready to work and have experience in radio communication,” Wood Leveraging technology, gaining said.“Yet the resources to find a recognition by executives, and civilian job haven’t been professional improvement are available.” 80% some planners’ goals. see page 26 continued on page 4 70% 60%
  • 3. 100 30Years MAY 8, 2006 80 Celebrating 60 TM 40 20 0 ® www.MiMegasite.com [ MEETINGNEWS EXCLUSIVE RESEARCH ] Hotel Biz The Big Green Debate Breaks Bank Green meetings Agree 67.3% are economically On the whole, efficient Disagree 32.7% do you agree Green meetings Agree 45.9% or disagree are too much Construction & renovation 54.1% trouble to plan Disagree with these projects fill the landscape Green meetings Agree statements? 31.7% are just a 68.3% passing trend Disagree Source: MeetingNews survey of 235 meetings By Rayna Katz buyers 85.0% Green meetings Agree The current hotel sellers’ market and the resulting high room are a noble cause Disagree 15.0% rates sting meeting planners and attendees when they pay their Holding green 57.8% meetings is a use- Agree bills. But a tangible payoff is developing: an avalanche of new ful public relations Disagree 42.4% and improved inventory. or marketing tool for my organization 0% Construction will begin on more new hotel rooms in 2006 20% 40% 60% 80% 100% than in any year since 2000. At the Despite the many benefits of holding environmentally responsible same time, more money is being “We’re probably meetings, the vast majority of groups don’t hold them. page 12 spent on renovation this year than in the sweet ever before, according to Pricewater- spot of this cur- houseCoopers. (See charts, page 33.) “Having new hotels to consider rent industry offers planners new opportunities cycle. Investors and gives our attendees additional see an opportu- options for price points and product type,” said Karen Malone, director of nity to make meeting services at the Healthcare money.” Information and Management Sys- tems Society. “It also reinforces the — Hilton vice president trend that the meetings industry is Bill Fortier on a positive track.” Bjorn Hanson, global hospitality industry leader for PwC, said, “We’ll see occupancies escalate in 2006 to their highest level since 1996, and they will make this a year of record profitability.”. That boosts the appeal of building new properties — or, for some owners and investors, taking over existing hotels, which NOT SO FAST: Officials at U.S. and Canada border checkpoints are typically precedes renovation. delaying or denying entry for some meeting planners. page 8 continued on page 33 I Money magazine’s list of the 50 Best Jobs includes “meeting Volume 30/ Number 7 / $10.00 planner.” page 9 I A pictorial collection of cool exhibit-design ideas from the New York Auto Show. page 14 I A look back: 1995 article disputed The New York Times. page 15 I Great golf that won’t break the budget. page 19
  • 4. Show Drives Cutting Edge of Booth Design The New York Auto Show, which ran at the Jacob K. Javits Convention Center from April 14-23, annually displays some of the most visually compelling exhibits to be found on any show floor. We sent a photogra- pher to capture some images that may provide food for thought for RICHARD PRESTIA exhibit designs applicable to a wide variety of shows. 14
  • 5. TRANSPORTATION GREEN BEAT MN WEBCAST REPORT In-flight F&B is ‘pitiful’ Hotel has Green Seal & LEED p. 19 Meetings: The Next Generation p. 72 NEWSMAKER p. 17 After nearly MeetingNews three decades, Susan Sarfati bids farewell to ASAE. page 8 w w w. M e e t i n g N e w s . c o m July 21, 2008 July 16, 2007 Oil Is Number One Factor International Hotels & Resorts WESTIN TIMES SQUARE COCONUT BAY BRINGS OUT Affecting Industry in 2008 KEEPS PEDAL TO METTLE SWEET TASTE OF ST. LUCIA In city that never sleeps, hotel will Leisure resort now targets groups finish meeting space upgrades by offering plethora of outdoor Soaring fuel prices, surcharges, & related costs next month before more room teambuilding options and event/ roil meeting budgets in a vicious domino effect renovations begin. see page 14 meeting spaces. see page 18 ‘CALLING ALL CHEFS’ TO A Coming up with noted that many of the large pharmaceutical Destination Insider CHALLENGE IN BOCA RATON our list of the 25 firms are canceling travel for staff:“Speakers are Most Powerful withdrawing due to the elimination of non- Attendees at Boca Raton Resort HAWAII’S GROUP SUPPORT was a challenge, critical travel.”And fuel costs have brought the & Club can cook against each As leisure arrivals continue to because of the airlines to their knees. other—or against a property drop, the islands look to meet- diversity of the Acknowledging the fuel-price hardship, the chef and vintner. see page 14 ings to carry them through the industry. But one Internal Revenue Service this month raised the short term. see page 21 choice was clear: fuel mileage rate, from 50.5 to 58.5 cents. IRS Convention Centers With U.S. gasoline commissioner Doug Shulman declared, “We L.A. & THE BEACHES prices averaging $4.10 a gallon and a barrel of want the reimbursement rate to be fair. Rising crude oil at a record $146-plus, it’s safe to say gas prices are majorly impacting Americans.” CRY FROM THE HEARTLAND Redondo Beach and Ventura that fuel prices now dictate every aspect of But while this represents an overall 36- offer cost-friendly meetings Destinations in the region push meetings and events. percent increase over six close to LAX. see page 22 for more convention space. For Ken Deans, a years, it has not kept see page 15 Los Angeles-based pace with skyrock- trade show man- eting fuel prices, MeetingNews CVBs ager, items that which have more Exclusive Research used to cost $3,500 than doubled. Are you planning to take all of your in shipping each For more on DMAI IS PUTTING ‘DMAP’ allotted vacation days this year? way from L.A. to the people and CERTIFICATION ON THE MAP New York now forces that Yes Destination Marketing 63.2% cost $8,000. Peter are affecting Accreditation Program now has Huggins, planner meetings, turn to close to 60 members. for the American the MeetingNews 36.8% see page 16 No Chemical Society, 25 Most Power- based in DC, ful on page 10. HOUSTON FLICK HONORED Source: MeetingNews survey of 310 meeting planners “One Day in Houston” short film Cedar Rapids: ‘Half Our Visitors Guide Is Obsolete’ wins public relations award. Bailing Out On Vacation see page 16 Midwest flooding washes away Heartland venues see page 20 unscathed, others had to alter By Rayna Katz Volume 32/Number 13/$10.00 Like many other dramatic weather catastro- their plans, and still more are phies, the floods that struck the Midwest this weighing their options. summer left some areas unharmed while oth- Several of Iowa’s cities were ers were submerged and will be repairing the hit hard by the unforgiving damage for some time to come. waters after months of heavy Similarly, among meetings and events that rain. “The floods rendered our were taking place as the region’s rivers over- downtown, and about half of flowed—as well as those scheduled for the our visitors guide, obsolete,” coming weeks and months—some went continued on page 73
  • 6. MeetingNews 25 Most Powerful ahead in Dubai. Gary Sain, President and CEO, Orlando/ Martin Sirk, CEO, International Congress & That’s not all. MPI has enacted an alliance with Orange County CVB Convention Association, Amsterdam Messe Berlin, organizer of the ITB Berlin travel “I don’t think of myself as a Following on the two-decade legacy of retired CVB trade show, in creating the inaugural and back-to- particularly ‘powerful’ indi- legend Bill Peeper is tough for anyone, but Gary back ITB Asia show and Asia Meetings and Events vidual,” said Martin Sirk, Sain has been tackling that job since February 2007, Conference this October in Singapore. head of the International when he stepped in as Orlando’s tourism chief. His Convention & Congress tenure so far has not been Association (ICCA), “but I without challenges: The Paul Kennedy, Group Exhibition Director, do believe that ICCA has economic downturn has Reed Travel Exhibitions, Surrey, England become an extremely influ- triggered declines in both Managed by Paul Kennedy, Reed Travel Exhibitions ential global community.” meetings and leisure busi- runs the formidable European Incentive, Business As head of ICCA, Martin Sirk is a symbol of the ness. But Sain, with his Travel & Meetings Exhibition (EIBTM) industry international growth of the meetings industry. The diverse sales and marketing trade show held annually in Barcelona. In the last association will hold its first education and network- experience and massive couple of years, however, RTE has entrenched itself ing event in Dubai in late August. The number of budget—will be aggressively in two potentially huge meetings markets: China ICCA members in the Persian Gulf and Middle East singing Orlando’s praises through stepped-up pro- and the Middle East. Attendance at the second has grown from four members in 2000 to 14 in 2007, motional campaigns. The latest of these is “Creative annual Gulf Incentive, Business Travel & Meetings and Sirk expects to have 20 mem- Minds,” focusing on Orlando’s Exposition (GIBTM), held this past April in Abu bers in the region by year’s end. ability to provide unconven- Dhabi, grew by more than 30 percent. In China, the “We now have over 850 compa- tional meeting and event CIBTM expo—canceled this nies and organizations in mem- spaces—no doubt bolstered by year because of the Summer bership in 83 countries around Disney’s offerings. Sain also has Olympics—has the potential the world, covering all the indus- been trumpeting the upscale of becoming the country’s try supplier sectors,” he said. transformation of hospitality top industry show. Add to product as Orlando’s next evo- these the longtime Asia- lutionary step, as some $2.2 bil- Pacific Incentives & Meetings Wolfgang Puck, Chef and lion in new hotels and attrac- Expo (AIME) and the Inter- Restaurateur,Beverly Hills,CA tions is expected to go onstream national Congress & Con- “Just like a painter or artist, in the next few years. vention Association (ICCA) Exhibition, and RTE every chef does something a has a powerful show lineup. Kennedy is also a high- little bit different to make it interesting,” Wolfgang profile figure for Meeting Professionals Internation- Puck said at his restaurant opening in MGM Grand Bruce MacMillan, President and CEO, al, having just completed his service on the 2007-08 Detroit. Famous for affordable, creative fine dining, Meeting Professionals International, Dallas international board of directors executive commit- Puck has raised the bar for Bruce MacMillan has had one global year. Under tee, and representing the first-ever European winner banquet F&B, inspiring plan- his stewardship, MPI opened a Singapore office, of two MPI awards in 2000 and 2004, respectively. ners to ask for sustainable, created a South Korean chapter, and forged part- local ingredients when possi- nerships with IMEX (Europe’s largest meetings ble. His business enterprises industry exhibition) and Reed Travel Exhibitions, Ben Bernanke, Chairman, U.S. Federal Reserve, have saturated the meetings organizer of the fledgling Gulf Incentive, Business Washington, DC industry, catering (literally) Travel, & Meetings Exhibi- Dollar not going as far as it to prominent venues like the tion (GIBTM), to gain more used to? Home values plum- Kodak Theatre in Holly- prominent positions in meting? In the wake of the wood and Minneapolis’ Walker Art Center, and to Europe and the Mideast. subprime mortgage crisis— the convention centers of Sacramento, CA, and MPI overhauled its Euro- the worst financial disaster Washington, DC, and more. His restaurants at pean education event, to hit the nation since the resorts in Atlantic City and Las Vegas are favorites renamed it the European Great Depression, according among meeting planners for events. Meetings and Events Con- to Time magazine—one This year, Puck was named chef of the year by the ference, and held it in Lon- man has been the focus of Culinary Institute of America. And, earlier this don just before Frankfurt’s IMEX for maximum U.S. economic policy: Ben Bernanke. month, Doubletree Hotels began offering in-room exposure. And, with Reed’s support, MPI piggy- Bernanke, head of the U.S. Federal Reserve, has Wolfgang Puck Estate Grown Coffee at more than backed its new Gulf Meetings and Events Confer- taken plenty of criticism as he navigates the country 190 North American properties. ence onto Abu Dhabi-based GIBTM just days through uncertain financial waters, but he also 10 MeetingNews July 21, 2008 www.meetingnews.com
  • 7.
  • 8. CVBS INTERNATIONAL INSURANCE MEETINGS Recession survival steps Unification on terminology Buoyant budgets & incentives p. 18 CHEF TALK p. 10 p. 13 Ocean’s Eleven: Sean O’Connell MeetingNews presides over Fontainebleau Miami Beach’s 11 restaurants. page 5 w w w. M e e t i n g N e w s . c o m F e b r uJuly 16, 2007 a r y 2, 2009 Of Presidential Proportions Insider Report Hotels & Resorts BEVY OF SUPPLIERS LAUNCH GAMING DESTINATIONS Obama’s inauguration creates monster citywide ONLINE BOOKING SYSTEMS CES co-location in Las Vegas; Nikko Hotels, Choice Hotels’ new Wynn launches Encore; a new pendent experts claimed it was closer to 1.3 Ascend Collection, and a Boston ice lounge; Q&A session with Photo: U.S. Department of Defense/Chad J. McNeeley million. But more important, the event fore- collective each has established Tropicana Las Vegas; Reno’s shadowed a promise to pump new life to the web portals for group bookings. transformation still going strong; U.S. political process—and Washington, DC. Detroit’s arts and cultural sites see page 8 round out group activities; giant “The [president] and the Presidential Inau- Convention Centers solar-panel installation infuses gural Committee wanted to make it the most Atlantic City Convention Center accessible of any inauguration in history,”said PHILADELPHIA EXPECTS with energy. 0% 10% 20% 30% 40% 50% 60% Bill 0% 10% 20% president and CEO of Destina- Hanbury, 30% 40% 50% 60% 70% 80% A BOOM IN CENTER CITY starts on page 20 tion DC, the capital’s convention bureau.“You Anticipating its convention Incentive Report center expansion in 2011, the can see that with the Neighborhood Ball (an city works to secure hoteliers for official ball that had an everyman guest list ISLAND DESTINATIONS The new commander-in-chief was sworn lodging support. and hip entertainment like Mary J. Blige, Bey- in on Jan. 20 in front of a record crowd. Belize offers feel of exclusivity; see page 9 once, and Jay-Z). You can certainly see it with the natural side of Puerto Rico; the Jumbotrons called for on the [National] By Brad Crawford Park Hyatt confirms project in SEATTLE’S WSCTC HAS PLAN President Barack Obama’s swearing-in on Mall.” Bermuda, while Tucker’s Point IN THE HOPPER FOR 2014 Hotel sets its debut for April; Jan. 20 broke the attendance record set by Lyn- Hanbury said 70 percent of the parade Early proposal seeks to double Aruba Marriott’s major don Johnson’s 1965 inauguration—the official route was open to the general public. “In the exhibit space to about 400,000 sf; renovation work yields a tally was 1.8 million revelers, though inde- continued on page 38 meanwhile, a 1,200-room hotel hotel-within-hotel. is being mulled. see page 34 see page 9 Sluggish CES a Shock to the Vegas Circuit MeetingNews ExclusiveResearch Retrenchments at electronics show reflect economic woes International Compared to 2008, the number of attendees at international programs Vegas Convention Center, By Michael Goldstein you are planning in 2009 will: Inertia “ The Pink Taco at the Hard In Vegas, you the carpetsbig empty spots were wider and Stay the Our survey of planners Rock Hotel & Casino had 15 there were same have leverage you (especially in the South Hall) 60.4% about how they tackle empty bar stools and six Increase haven’t0% 10% 20% 30%and big “conversation areas.” 40% 50% 60% Increase had in a the nuts 11.3% bolts of and empty tables at 10 o’clock on 15.1% international meetings Decrease long time. Supply a Saturday night. There were While the Consumer 24.6% produces surprising empty spaces in the parking exceeds demand. Electronics Association, ” see page 16 results. lots, streets were devoid of the consortium behind Source: 338 of MeetingNews survey respondents —Chris O’Malley, partner, Pepcom Inc., pedestrians, and seats at the Experience! press and exhibitor the Digital co-producer and co-owner of CES, reported over 2,700 event at CES blackjack tables were unoccu- global Volume 33/Number 2/$10.00 pied. Slot machines stood like sentinels, wait- exhibitors (including 300 ing for someone—anyone—to try their luck. first-timers), which unveiled The Consumer Electronics Show was in 20,000 new products across town again, but for once, there was plenty of 1.7 million sf of exhibit space, elbow room. Attendees compared their the number of exhibitors was negotiated room rates unfavorably to dis- still down from last year’s counts created by oversupply. At the Las continued on page 20
  • 9. JANUARY 29, 2007 30Years Celebrating TM ® www.MiMegasite.com [ MEETINGNEWS EXCLUSIVE RESEARCH ] Smarten Up! Which of the following do you think would be most valuable to a planner’s career?* 43.6% Industry certifications 49.2% (i.e., CMP, CMM, CSEP, CAE) 40.4% Education at industry 32.8% conferences 20.2% Meetings/hospitality- related college degrees 22.1% Check-in, 2037: This just might be what a hotel room looks like 30 years from now. For more future looks, see page 22. 15.4% College degree, not necessarily related to 19.7% meetings/hospitality The Big Three-Oh! Individual 15.4% meetings/ Corporate hospitality courses 11.5% Our list of major milestones at local colleges Association in the history of meetings & events 12.8% None of the above hash out the 30 most important By Robert Carey 16.4% inventions and happenings that This month marks the 30th anniver- 0% 10% 20% 30% 40% 50% shaped the meetings and events busi- sary of MeetingNews’ first issue. To *Respondents were asked to select up to two responses. ness as it exists today. commemorate that milestone in a Source: MeetingNews survey of 310 meetings planners We hope that the list gives you a way befitting our mission — to deliv- perspective on how far meetings and er in-depth perspectives that help Most planners agree that industry education is a useful tool for events have come, not just in the our readers do their jobs better now them to have in their arsenal. Certification beat out a degree, but 30 years of MN’s existence, but since and in the future — our editors sat either puts planners ahead of the game. more on page 12 the early part of the 20th century. down in a conference room one recent afternoon and attempted to continued on page 16 I Some longtime veterans recall what the industry was like when Volume 31/ Number 1 / $10.00 MN first hit the scene. page 18 I Then vs. Now: A look at how much meeting goods and services cost in 1977 compared to today. page 20 I Report from PCMA’s recent annual meeting, the first held outside the U.S. page 10
  • 10. MeetingNews 30Years Celebrating Back to the Future 1 2 3 4 From 1977 to 2037 As MeetingNews looks back to 30 years ago, we also offer a glimpse 30 years ahead. 5 1. A deluxe guest room for your convention- eers circa 1977 Hot stuff. . 2. Incentive winners in ‘77 were pampered with a beachfront resort guest room. The bal- cony allows guests to escape the décor. 3. A conference chair in 2037 as featured in a , recent issue of Hospitality Design magazine. It comes with speakers in the headrest, read- ing lights, fold-up tablet tray table, and video camera in the antenna on the chair arm. Eat your heart out, Captain Kirk. 4. A bathroom in 2037 complete with 3-D , projection on the wall to make you feel like you’re showering somewhere else. 5. A 2037 guest room, with a bed that rises to the ceiling and tables that fold into the wall when not in use and guest-customiz- able wall artwork. MeetingNews MiMegasite.com • January 29, 2007 22
  • 11. SUPPLEMENT TO MEETINGNEWS meeting planners’ handbook 2006 A Logistics & Management Resource
  • 12. 2008 Meeting Planners Handbook Real Life Lessons Featuring Emily Lewis & Alison Golub
  • 13. Destination Insider: Cleveland Edited by William Ng william.ng@nielsen.com City Inches Toward New Convention Center The county has taken the unprecedented step of tapping a private partner in Merchandise Mart Plan with Merchandise Mart Properties still targets a building launch in 2012 Properties Inc., the Chicago-based property and trade show management firm, which will be inte- gral in any new convention center. It is helping assess both proposed convention center sites and handling negotiations for land and contracting. MMPI’s concept is called Medical Mart, sim- ilar to the Merchandise Mart it has for furniture and home suppliers in Chicago. Medical Mart would attract 50 small and midsize medical con- ventions annually. “[MMPI and Cuyahoga County are] one organization in many respects,” MMPI senior VP Mark Falanga said.“We’ve got a common objec- tive, and they’ll be actively involved in any nego- tiations we’re having.” Falanga said both proposed sites remain viable, Terminal Tower is one of two proposed sites for Cleveland’s new convention center. and indicated his team will be looking for ways to The glacial pace toward a new convention center access to hotels and civic amenities. The mall site, trim the project’s estimated $500-million to $600- in Cleveland continues, frustrating business though, would entail fewer land acquisition costs million cost—which continues to rise as the build- owners, civic boosters, and, perhaps most of all, and greater future expansion potential than the out is extended—in order to stay in line with pro- planners whose meetings would make sense oth- more constrained Terminal Tower site. jected revenues from a sales tax increase. erwise in the city.“We should have movement in the next couple of weeks,” after the local elec- Bus Links Downtown with Univ. Circle Medical Hub tions, said Cuyahoga County administrator Jim McCafferty. He said the county is still aiming for The Greater Cleveland Regional Transit Author- kicked in a combined $6.25 million for its nam- completion in late 2012. ity’s “HealthLine”—so called for its sponsorship ing rights. The HealthLine is credited with help- In August, the chamber of commerce’s site- by and service to the city’s two leading medical ing spur $4.3 billion in developments along the selection committee recommended locating the facilities, the Cleveland Clinic and University Euclid corridor, according to the Cleveland Plain Dealer’s estimates. H convention center at Public Square, between the Hospitals—has come on. Cuyahoga River and Terminal Tower, Cleveland’s The line runs along Euclid Avenue from Pub- —Section written by Brad Crawford landmark building. The other site the commit- lic Square, one of the potential Station stops on the HealthLine will be on the center median. tee studied extensively was an outdoor mall on sites for the new convention the downtown lakefront, home to the current, center, to East Cleveland, seven underground convention center—an outdated miles away. On the way, it con- structure with numerous pillars and interference nects downtown with University issues for cell phones. Circle, the medical hub and The Terminal Tower site has the notable advan- home to Case Western Reserve tage of access to much of the city’s infrastructure: University. a direct train to Hopkins International Airport, Sleek, diesel-electric buses and enclosed access to Progressive Field, Quicken make the trip from downtown to Loans Arena, and other venues in the Gateway University Circle in 20 minutes. District. The committee’s study suggested a Termi- The route is arguably the most nal Tower-sited convention center could be done important in the RTA system— for perhaps $40 million less than a mall-sited cen- visible enough that the Cleveland ter while providing visitors with more convenient Clinic and University Hospitals 30 MeetingNews November 10, 2008 www.meetingnews.com
  • 14. Destination Insider: Reno-Lake Tahoe Edited by Lori Morris lori.morris@nielsen.com Reno Revival Continues More Deliciousness on Attendees’ Plates New projects still fueling downtown New eateries satisfy foodie trend in the Reno-Lake Tahoe meetings scene The urban revitalization that began a few years ago in downtown Reno shows no signs of slowing down, with a steady stream of new projects being announced as others wrap up. While the new Reno Ballroom officially opened earlier this year, multi- million-dollar projects have been announced to spruce up office buildings, streetscape beautification efforts continue, and new restaurants and shops are consistently opening in the Truckee River District. Construction is fully under way on a new 10,000- seat Triple-A Baseball stadium that will serve as the anchor of the $81-million Reno Baseball Stadium District. Scheduled to open next spring, the tradi- tional brick-style ballpark will be the home of a Pacific Coast League team. Shops, businesses, and a variety of entertainment options are slated to open throughout the surrounding blocks over the next few years. Also, construction will begin this sum- mer on a 148-unit Hyatt Summerfield Suites Hotel adjacent to the new ballpark. The 351-room Fitzgeralds Hotel and Casino recently changed ownership and is being complete- ly revamped. A $3-million renovation will make immediate improvements, and the management Charlie Palmer has given Reno celebrity-chef flair with Charlie Palmer Steak and Fin Fish. team is in the process of developing a master plan room seats up to 20 people, while a group of 100 that will include upgrades to the property’s guest The Reno-Lake Tahoe area has increased it restau- can take over the entire restaurant. rooms, restaurants, and entertainment. rants offerings and culinary activities to cater to the Last fall, Reno’s first celebrity chef arrived at the In downtown Sparks, 1,600-room John Ascua- discerning palates of the increasing number of 1,975-room Grand Sierra Resort and Casino. Char- ga’s Nugget completed a $17-million East Tower “food-as-entertainment” folks coming to the region lie Palmer opened two of his restaurants: Fin Fish, remodel in February. All 600 guest rooms in that for meeting and incentive programs. his premier seafood concept, and Charlie Palmer tower received a floor-to-ceiling renovation, featur- “We find groups often want to explore the cuisine Steak, which has a private room that accommo- ing modern design, plasma televisions, granite and dining experiences that are unique to this dates 60 people. accents, marble flooring, luxury bedding, and busi- region,” said Philip D’Amico, Reno-Sparks Conven- Restaurants at two popular North Tahoe meet- ness-friendly features such as Wi-Fi. tion & Visitors Authority’s vice president of conven- ings resorts have also begun to embrace the foodie tion sales. “Meeting attendees are drawn to the Reno’s Baseball Stadium District trend. The 422-room Hyatt Regency Lake Tahoe emerging dining scene along Reno’s revitalized offers a winemakers’ dinner that showcases region- downtown Truckee River, and the truly adventurous al wineries at its lakefront Lone Eagle Grille, while eaters tend to go for the region’s Basque cuisine.” and the Six Peaks Grille at the 405-room Resort at Upscale specialty restaurants are definitely in, Squaw Creek recently introduced a five-course according to Steve Lowe, director of sales for the chef’s table meal available for up to 10 people. 513-room Harrah’s and the 758-room Harveys in On the lake, the newly renovated Tahoe Gal, a South Lake Tahoe. In the year since the resorts’ Gi historic paddle wheeler, has added wine tasting and Fu Loh restaurant opened, the $5.9-million high- end Cantonese eatery has become a favored group bourbon tasting cruises. Cooking classes can be choice.“It is very popular with groups, because it is arranged at two new venues. Chefs at Mikuni very authentic, yet has a Caucasian flair, and the Japanese Restaurant and Sushi Bar, which just service is impeccable,” said Lowe. Its private dining continued on page 26 20 MeetingNews May 19, 2008 www.meetingnews.com