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Use fu l Tw it te r Tip s!




Sunday, February 7, 2010                          1
Useful Twitter Tips


                     Six things
                     companies MUST
                     do to maximize
                     Twitter!




Sunday, February 7, 2010                         2
Useful Twitter Tips
                      Be Conversational




Sunday, February 7, 2010                         3
Useful Twitter Tips
                      Be Conversational
                     Talk about things
                     besides your product.

                     Start conversations
                     that will be
                     interesting to them.

                     Make it a two-way
                     conversation. Ask
                     questions & respond.


Sunday, February 7, 2010                         3
Useful Twitter Tips




Sunday, February 7, 2010                         4
Useful Twitter Tips




Sunday, February 7, 2010                         5
Useful Twitter Tips




Sunday, February 7, 2010                         6
Useful Twitter Tips
                   Build A Relationship




Sunday, February 7, 2010                         7
Useful Twitter Tips
                   Build A Relationship
                    Let customers know
                    the name/s of
                    Twitterers.

                     Refer to yourself as
                     “I” or “We,” not just
                     company name.

                     Respond to a
                     question @ customer
                     specifically.


Sunday, February 7, 2010                         7
Useful Twitter Tips




Sunday, February 7, 2010                         8
Useful Twitter Tips




Sunday, February 7, 2010                         9
Useful Twitter Tips




Sunday, February 7, 2010                         10
Useful Twitter Tips
               Give Customers Reason to
                        Follow




Sunday, February 7, 2010                         11
Useful Twitter Tips
               Give Customers Reason to
                        Follow
                     Offer free and special
                     deals.

                     Have contests and
                     drawings for
                     customers.

                     Invite customers to
                     upcoming events.



Sunday, February 7, 2010                         11
Useful Twitter Tips




Sunday, February 7, 2010                         12
Useful Twitter Tips




Sunday, February 7, 2010                         13
Useful Twitter Tips
           Appreciate Your Customer




Sunday, February 7, 2010                         14
Useful Twitter Tips
           Appreciate Your Customer
                     Don’t leave
                     customer’s questions
                     unanswered.

                     Hold question and
                     answer sessions.

                     Ask customers for
                     feedback via polls and
                     surveys.


Sunday, February 7, 2010                         14
Useful Twitter Tips




Sunday, February 7, 2010                         15
Useful Twitter Tips
                           Make It Fun




Sunday, February 7, 2010                           16
Useful Twitter Tips
                        Make It Fun
                     Offer trivia and fun
                     facts about your
                     company.

                     Direct customers to
                     other websites and
                     resources.

                     Be interactive. Ask
                     customers to post
                     photos or stories.


Sunday, February 7, 2010                         16
Useful Twitter Tips




Sunday, February 7, 2010                         17
Useful Twitter Tips
                  Baskin Robbins



                           Whole Foods



                                Harley Davidson



Sunday, February 7, 2010                          18
Useful Twitter Tips
                     Keep It Interesting




Sunday, February 7, 2010                         19
Useful Twitter Tips
                     Keep It Interesting
                     Post frequently but
                     don’t overload
                     followers to point of
                     annoyance.

                     Post links and
                     photos, Don’t just tell
                     and show.

                     Share research and
                     poll results.


Sunday, February 7, 2010                         19
Useful Twitter Tips




Sunday, February 7, 2010                         20
Useful Twitter Tips
                               Sources




       http://www.macworld.com/article/140254/2009/05/
         twitterdos.html
       http://webworkerdaily.com/2009/08/03/62-ways-to-use-
         twitter-for-business/
       http://buzzmarketingfortech.blogspot.com/2008/12/
         brands-that-tweet.html




Sunday, February 7, 2010                                      21

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Useful Twitter Tips