1. Rishi S. Dua
1820 – 90A St SW • Edmonton, AB • 780.235.6472 • rishi.dua@hotmail.com
EDUCATION
Grant Macewan University –Edmonton AB Fall 2012 – Fall 2014
BSc in psychology
University ofAlberta –Edmonton AB Fall 2008 – Winter 2012
University of Alberta – VESA Volunteer Aboard Program, Quito, Ecuador July 2011
McNally High School – Edmonton AB 2005-2008
High School Diploma / Senior Matriculation
EXPERIENCE
YMCA William Lutsky, Edmonton AB June 2012 - Current
Customer service representative
- Address individual’s inquiries and enroll members into programs offered at the facility.
- Encourage individuals to get fit, sign up for memberships and join available classes.
- Aid in selling facility passes,personal training packages,and promoting new member signups.
Future Shop, Edmonton, AB October 2011-Janurary 2012
Product Specialist in Sales
- Addressed customer’s concerns and general questions; helped them complete a reasonable and
costly purchase based on what it is used for. Built relations with customers, in doing so they felt
comfortable choosing and understanding how products and warranties work.
- Mastered car audio products including car starters and mobile audio accessories and docks.
- Became very familiar with televisions, receivers,speakers,computers and offered services.
Millwood’s Soccer Association,Edmonton, AB May 2006 – July 2011
Referee and Linesperson
- Refereed and lined outdoor soccer ages U12 – U18 (boys and girls). Gained the confidence to
handle and deal with coaches and parents under various circumstances.
- Trained new referees and linespersons. Was at the field 30 minutes prior to game play to ensure
game was playable.
Banana Republic Factory store,Edmonton, AB February 2009 – November 2010
Sales Representative
- Assisted customers with clothing items and different sizes
- Worked as an associate in the fitting room and on the floor.
- Was required to ensure tidiness and appeal of the men’s department.
University OfAlberta, Edmonton, AB,Canada T6G 2R3 Summer of 2008
Ground Staff
- Responsible for keeping campus grounds clean –weeding, mulching, and general maintenance.
Personal
- Volunteered in Quito, Ecuador~ 2 weeks. Built bathrooms and septic tanks, dug large wells for
sewage,and educated children by teaching them English.
- Assisted my mother in marking university exams (University of Alberta)
- Assisted in coaching younger sister’s soccer team
- I am very active: on men’s league soccer team and engage in other physical activities regularly.