Asa Ncoa 030507 Final
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Presentation on organizational strategic planning given by Seniors\' Resource Center leadership at a national convention.
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Asa Ncoa 030507 Final
- 1. A Roadmap to Coordinated Care For Community-Based Services For Older Adults John Zabawa, President/CEO, and Jane Yeager, Sr. V.P., Coordinated Care 2007 Joint Conference, American Society on Aging and The National Council on Aging
- 5. Regional, State and National Growth Age 60+ Population, 2004-2020 Source: U.S. Census Location 2004 -- 60+ 2020 -- 60+ Absolute Change Denver Metro 270,000 575,000 305,000 Colorado 620,000 1.16 million 540,000 U.S. 44 million 74 million 30 million
- 6. What Were the Steps in Creating A User-Friendly Care Coordination Approach to Navigating Varied Care Options for Older Adults and Their Caregivers?
- 13. In Other Words, How do Seniors Navigate a Maze of Programs and Services?
- 18. Examples of HOW the NEW Coordinated Care Model at Seniors’ Resource Center WILL HELP OLDER ADULTS In Colo…
- 23. WHAT DOES IT ALL MEAN FOR OUR CLIENTS?
- 27. For more information, contact… Jane Yeager, Senior Vice President, Care Coordination, (303) 235-6977
Notas del editor
- Mission and Accomplishments: Preserve independence/dignity of 10,000 senior citizens in 10 counties a year with direct services . Provide information/referrals to 74,000 . Act as partner with older persons and the community to improve the quality of seniors’ lives through service, education and leadership .
- Programs and Services: 1) Care Management/Coordination for seniors to meet complex challenges. 2) Transportation: 160,000 rides for seniors/disabled 3) Adult Day/Respite Services – 5 sites. 4) In-Home Care Services – 60,000 hours a year. 5) A multi-service hub under one roof in mountainous and rural areas 6) Job Training 7) Volunteer Services mobilizing 1,250 area residents to help seniors.
- There are Major Challenges for Community-based Providers in the Growth of the Senior Population
- Why an organizational assessment? -- Anticipated growth of 60+ population -- Limited funding availability for community-based services to seniors -- Fragmented provider system -- Were we truly a one-stop shop up to that point??
- New Communications Systems: Focus groups New forms of technology Customer service training: do you have what they want; can you deliver it when they want; if not, then what? Quality management New prospect response and followup systems