Using inexpensive web based tools to greatly increase your business productivity.
Examples of inexpensive web based tools, who is using them, myths and risks, the state of the world and why technology alone is not enough to succeed in transforming your business.
2. Take
away
• Business
drives
IT
investment
• How
low
cost,
readily
available
technologies
can
make
posi<ve
gains
for
your
business
2
hEp://www.base22.com
3. Agenda
Enterprise
2.0
(E2.0)
defined
E2.0
Promise
of
Lower
Costs
and
Increased
Produc<vity
E2.0
Tools
E2.0
Myths
and
Risks
Innova<on
as
a
driver
of
produc<vity
Digital
Business
models
and
web-‐based
delivery
Why
now
is
the
right
<me
to
invest
in
E2.0
and
the
future
of
your
company
" Is
your
business
posi<oned
to
adopt
E2.0?
" Why
technology
isn’t
enough
for
success
" Sponsors
"
"
"
"
"
"
"
3
hEp://www.base22.com
5. Enterprise
2.0
Defini<on
and
Objec<ve
Enterprise
2.0
is
the
use
of
"Web
2.0"
technologies
within
an
organiza<on
to
enable
or
streamline
business
processes
while
enhancing
collabora<on.
Enterprise
2.0
aims
to
help
employees,
customers
and
suppliers
collaborate,
share,
and
organize
informa<on.
5
hEp://www.base22.com
6. Which
means…
Increase
produc<vity
through
the
use
of
inexpensive
internet
based
technologies
such
as
Gmail,
Skype,
Cloud
Compu<ng,
So^ware
as
a
Service,
TwiEer,
facebook
and
many
many
more.
6
hEp://www.base22.com
7. E2.0
Characteris<cs
"
"
"
"
"
The
Web
as
the
Pla_orm
Collabora<on
-‐
Harnessing
Collec<ve
Intelligence
Device
independence
Rich
user
experience
Data
is
key
7
hEp://www.base22.com
8. E2.0
Promise:
BeEer
outcomes
at
lower
cost
• Leverage
/
harness
innova<on
• Create
growth
through
innova<on
• Transform
the
customer
rela<onship
to
drive
revenue
• Improve
worker
produc<vity
/
collec<ve
intelligence
• Incorporate
new
business
models
and
sources
of
revenue
8
hEp://www.base22.com
9. E2.0
Promise:
Decrease
opera<onal
costs
So^ware
as
a
Service
(SaaS)
• Fewer
servers
to
buy
and
maintain
• No
so^ware
to
install
or
upgrade,
no
fixes
to
apply
• Fewer
IT
staff
required
to
maintain
your
systems
9
hEp://www.base22.com
10. Applies
to
Short
and
Long
Term
"
"
"
"
Cut
costs
Ramp
up
skills
BeEer
outcomes
at
a
lower
cost
Transform
the
way
you
work
with
your
"
Staff,
Customers,
Suppliers,
Shareholders
" Open
new
markets
10
hEp://www.base22.com
12. Frame
of
reference
Business
drives
IT
• You
need
a
road
map
•
12
A
plan
of
what
you
want
to
accomplish
and
how
you
will
achieve
it
hEp://www.base22.com
13. Framework
• Business
Strategy
• Aligning
IT
investments
to
support
Business
Strategy
• Each
project
needs:
•
•
•
•
•
13
Charter
Scope
Business
Case
/
Return
on
Investment
Project
Plan
/
Implementa<on
Plan
Post
implementa<on
evalua<on
hEp://www.base22.com
23. Who
uses
E2.0?
All
Companies
all
over
the
world
• All
sizes
• All
industries
23
hEp://www.base22.com
24. Who
Uses
E2.0,
Where
and
Why
Who
Where
LA
Police
department
/
many
local
companies
Why
Costs
savings
by
outsourcing
email
infrastructure,
security
Canadian
Federal
Government
Census,
business
Cost
savings
through
self
registra<on,
e-‐service
+++
service
Mount
Sinai
Hospital,
Toronto
Web-‐based
training
All
Base22
clients
–
big
and
Wiki:
Project
history
/
small
knowledge
base
24
hEp://www.base22.com
Schedule
training
when
staff
had
<me,
staff
learn
at
different
rates,
less
invasive
to
core
purpose
of
delivering
care
Share
knowledge,
ideas,
exper<se,
share
&
edit
documents
25. Who
Uses
E2.0,
Where
and
Why
Who
Where
Why
Base22
External,
Internal
Costs
savings,
ability
to
communica<ons
&
instant
capture
threads
and
share
collabora<on
informa<on,
cost,
build
culture
over
a
diverse
geographic
area
Placemaking
–
Intrawest
–
(owns
ski
resorts)
Employee
wiki
Replaced
intranet,
pervasive
use,
lower
cost,
aEract
and
retain
‘the
right’
talent,
unite
work
force
across
geography
Burlington
&
Joint
Cycling
CommiEees
Base22
25
Central
repositories
discussions
and
documents
Time
tracking,
invoicing,
expense
tracking
hEp://www.base22.com
26. Who
Uses
E2.0,
Where
and
Why
Who
Where
Why
FutureWorks
is
seeking
products
and
service
business
opportuni<es
and
especially
new
business
models
that
capitalize
on
emerging
consumer
needs
in
crea<ve
ways.
Disrup<ve
technologies
or
business
models
that
improve
the
lives
of
the
world's
consumers
BOLD!!
P&G
is
admiqng
THEY
DON’T
KNOW
EVERYTHING!!
26
hEp://www.base22.com
29. Myths
of
E2.0...
" Fear
of
sharing
data
/
informa<on
" Only
for
young people
" My
clients
and
employees
aren’t
on
Social
Media
29
hEp://www.base22.com
30. The
Perceived
Risks
"
"
"
"
"
"
Misuse
of
blogs
The^
of
informa<on
Perceived
value
of
collabora<on
Ini<al
informa<on
seems
minimal
Projects
don’t
‘take
off’
The
internet
is
‘not
there’
yet
3
0
31. E2.0
Needs
Promo<on
to
Succeed
" Need
change
management
to
encourage
people
to
adopt
3
1
33. Innova<on
“Innova<on
is
the
specific
instrument
of
entrepreneurship.
It
is
the
act
that
endows
resources
with
a
new
capacity
to
create
wealth.”
Peter
Drucker
Management
Expert
and
Author
33
hEp://www.base22.com
34. Inven<on
• Inven;on
is
the
crea<on
of
something
new
• Usually
involving
patents
34
hEp://www.base22.com
35. Innova<on
• Innova;on
is
pulling
together
ideas
and/or
components
in
a
unique
way
to
solve
a
problem
• Poten<al
for
wealth
crea<on
35
hEp://www.base22.com
36. Where
does
Innova<on
rank
on
your
dashboard?
1.
2.
3.
4.
36
hEp://www.base22.com
Top
of
your
mind
One
of
the
top
3
items
One
of
the
top
10
Not
in
top
10
38. Enterprise
2.0
Enables
People
to
be
Innova<ve
• People
form
their
own
solu<on
groups,
based
on
need
• They
share
informa<on
to
arrive
at
the
solu<on
• The
best
ideas
compete
and
emerge
naturally
38
hEp://www.base22.com
40. The
State
of
the
Business
World
• What
is
your
view?
40
hEp://www.base22.com
41. Our
View
of
the
State
of
the
Business
World
"
"
"
"
"
Highly
compe<<ve
Tougher
to
make
a
profit
Demand
for
more
results
with
less
resources
Innova<on
prized
Technology
moves
fast
"
"
Don’t
want
to
make
the
wrong
investment
Don’t
want
money
<ed
up
in
obsolete
technology
41
hEp://www.base22.com
42. E2.0
Address
ALL
of
the
Concerns
" Highly
compe<<ve
"
Collabora<on
involves
all
your
stakeholders
to
create:
" BeEer
products
" BeEer
solu<ons
to
issues
" Tougher
to
make
a
profit
"
"
"
Improved
staff
moral,
reduced
staff
turnover
Reduced
<me
to
market
Reduced
<me
to
resolve
issues
" Demand
for
more
results
with
less
resources
"
"
"
Leverage
prior
experiences
stored
in
Corporate
knowledge
base
Improved
training
models
Collabora<ve
solu<ons
42
hEp://www.base22.com
43. E2.0
Address
ALL
of
the
Concerns
" Innova<on
prized
"
That
is
what
this
is
about!
" Technology
moves
fast
"
"
Don’t
want
to
make
the
wrong
investment
Don’t
want
money
<ed
up
in
obsolete
technology
" Minimal
upfront
investment
in
infrastructure
" Need
to
invest
in
people
–
people
will
stay
in
a
crea<ve,
empowered
work
environment
" Connect
with
trusted
advisors
43
hEp://www.base22.com
47. Technology
by
itself
is
not
enough
to
move
you
to
E2.0
People
Technology
47
hEp://www.base22.com
Process
48. Change
Management
is
a
requirement
• You
and
your
staff
need
to:
•
•
•
Accept
the
new
work
model
Acquire
new,
useful
habits
and
methods
of
working
thru
training
Define
the
new
work
model
and
desired
behaviours
• Open
/
sharing
/
suppor<ve
• Failure
is
acceptable
• You
need
to:
•
•
•
•
48
Get
buy-‐in
from
your
team
Con<nually
communicate
the
vision
Walk
the
talk
Release
control
hEp://www.base22.com
50. Take
away
• Business
drives
IT
investment
• How
low
cost,
readily
available
technologies
can
make
posi<ve
gains
for
your
business
50
hEp://www.base22.com
