The Nonverbal Advantage: Secrets and Science of Body Language at Work by Carol Kinsey Goman

1. Reading the Whole Body:-
 Emotional Body Language
 We're Wired to Connect
 Matters of the Heart
 The Breath of Life
 Body Postures: Closed and Open
 Leanings
 When He Has All the Answers
 Bodies Under Stress
 Hands on Hips
 Seated Readiness
 Body Orientation
 Mirroring

2. Emotional Body Language

3. We're Wired to Connect

4. Matters of the Heart
A display of very good feelings

5. The Breath of Life

6. Body Postures: Closed and Open
She's open to you and your ideas

7. Leanings
Leaning in to connect Leaning away to distance himself

8. When He Has All the Answers
Confidence or superiority

9. Bodies Under Stress

10. Hands on Hips

11. Seated Readiness

12. Body Orientation
A friendly oblique orientation for men Women tend to orient toward each other more directly

13. Mirroring
We naturally mirror when we're in rapport

14. The Eyes Have It
The Power of Eye Contact:-
Breaking Eye Contact, Remembering sound, music, and voices
Eye Contact Avoidance,
Negative Eye Contact:-
She has stopped
listening Staring, Darting Eyes, Wide
Eyes, Pupil Size,
The Mind's Eye,
Business Gaze and Social Accessing emotion or sensation
Gaze, Blinking Rates, Elongated
Which do you find more
Blinking, Eye Roll,
appealing?
Sideways Glance,
Lowered Gaze, Lowered
Head, Looking Up, Recalling an image
Eye Blocks and Tearing Eyes
Talking to herself
Creating an image

15. Face to Face
Joy
Fear
Sadness Disgust/Contempt
Universal Expressions
Surprise Anger

16. Face to Face
Smile that doesn't reach the eyes He's holding something back. Genuine smile
She's considering her options.
Something doesn't smell right to her
Bored, tired, or just
He doesn't like it, but he's resigned to it. He's mad! A feminine gesture that's not very
doesn't want to talk about
professional
it?

17. Talking with Your Hands
The open gestures of candor He's confident about what he's saying
A double thumbs-up for a really good job He doesn't believe you
A favorite gesture of the office bul
A guarded or hostile gesture The look of comfort and confidence
Self-touching when surprised
What did you say? He's evaluating what you said, but
his raised eyebrow says he's still
skeptical
A clenched-hands gesture of
She's lost interest. The ultimate closed gestur
A classic sign of rejection He has his doubts low confidence or anxiety

18. Feet First
These feet show who feels included and who feels left out.
Positions of comfort and confidence
Feet that exclude
Feet that include
A man "on the go"
Standing with Standing with
Standing Standing with
Standing at Attention Standing with Legs Apart Weight Evenly Weight Constantly One Foot
with Legs
Distributed Shifting Forward
Crossed

19. You're in My Space
Intimate Zone (0 to 18 Inches)
Close Personal Zone (1½ to 2 Feet)
Social Zone (4 to 12 Feet)
Far Personal Zone (2 to 4 Feet)

20. The Power of Touch
Depending on the relationship, touching or sitting on another
person's desk can be a signal of intimacy or intimidation
It's just a touch, but every handshake sends a powerful
message

21. Translating-Body-Language-across
The nonverbal greeting you get depends on where you are.
Cards are presented and received with
two hands in most Asian cultures