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FLEET OPTIMIZATION HANDBOOK
                A guide to optimizing your fleet




Creating World-Leading Internet Experiences
GETTING MORE OUT OF YOUR MOBILE ASSETS



5
      Practical tools to help you
      streamline logistics, reduce costs
      and make better decisions.



                                                                                          BUSINESS CASE RESOURCES

Your mobile assets, most notably your vehicles, trailers, freight and even
employees, are a significant investment for your company. Wireless tech-
nology can help you get more out of this investment.
                                                                                  1
In this e-book you’ll find advice, ideas and tools that can help you extend
the life of these assets, cut costs and give you real-time visibility into your   2
operations, so you can make better, faster decisions.

This practical resource is designed to help you build the business case for
wireless technology. Use this guide as a workbook – take notes, share what
                                                                                  3
you’ve learned with your colleagues and start getting more our out your
mobile assets today.
                                                                                  4

                                                                                  5



                                                                                  FLEET OPTIMIZATION HAND BOO K   l   2   l
1        FLEET OPTIMIZATION IQ QUIZ
                                Fleet Optimization IQ Quiz




                                                                                                        FLEET OPTIMIZATION IQ QUIZ
Optimizing your fleet can have a measurable impact on your bottom line.                         Take this quiz and gauge your company’s
Don’t assume you are getting the most out of your mobile assets.                                          BUSINESS CASE RESOURCES
                                                                                                fleet optimization IQ.
Find out for sure.



                     What’s Your Company’s Fleet Optimization IQ?
            CLICK HERE
            TO TAKE THE ONLINE QUIZ
                                                                                                       HAVEN’T     THINKING   ACTUALLY
                                                                                                      CONSIDERED   ABOUT IT       DID IT


                                My business is using a GPS tracking solution on our vehicles and
                       1        assets.                                                                  ❍           ❍             ❍
                                Our drivers are equipped with electronic tools to track their
                       2        hours of service (HOS) and vehicle inspections.                          ❍           ❍             ❍
                                We track fuel consumption by vehicle and actively monitor/
                       3        improve driver routes.
                                                                                                  5      ❍           ❍             ❍
                                We have implemented a driver behaviour monitoring program
                       4        to reduce poor driving habits (e.g. speeding, hard breaking and
                                                                                                         ❍           ❍             ❍
                                idling).


                                We electronically monitor our engine diagnostics and automate
                       5
                                maintenance schedules.                                                   ❍           ❍
                                                                                            FLEET OPTIMIZATION HAND BOO K     l   3
                                                                                                                                   ❍l
                                We use loss prevention tools that proactively deter theft or
                       6        provide alerts if back doors are opened or assets are moved.             ❍           ❍             ❍
2                          WIRELESS TRANSPORTATION ECOSYSTEM

                                                                                      Rocket Sti
                                                                                                 ck
                                                                                                      Rocket Sti
                                                                                                                 ck

TASKS
 Pickup
 Delivery
                               Y
 Delivery
                  RM D   ELIVER
            CONFI
      X




    WIRELESS TECHNOLOGIES THAT DRIVE SUCCESS

     Explore this interactive ecosystem to learn about the wireless technologies that are
     changing the transportation industry. Click on an image to learn about how these
     wireless technologies can help drive your business forward.




                                                                        FLEET OPTIMIZATION HAND BOO K                 l   4   l
3                CALCULATING THE ROI OF WIRELESS TECHNOLOGY




                                                                                                                                                            ROI TOOLS AND RESOURCES
A discussion of the value of wireless technologies for your transport operations
would not be complete without exploring ROI. Take a look at these compelling                                                                           INTERACTIVE                         Save Money with
                                                                                                                                                       ROI Calculator                      Fleet Tracking
statistics from the Aberdeen Group†. Companies that adopt real-time, location-
based fleet management solutions not only reduce overall operating expenses                                                                            Find out how much                   Watch this video from
                                                                                                                                                       more your fleet can be              Mentor and discover how
by an average of $1,100 per vehicle* per year, they also enjoy:                                                                                        optimized with this ROI             you can save you money
                                                                                                                                                       calculator from XATA .              by reducing speed and
13%              CUT IN FUEL COSTS                                                                                                                                                         idling.



27%             RAISE IN DRIVER COMPLIANCE                                                                                                             Managing Your
                                                                                                                                                       Bottom Line                         Reducing Fuel
                                                                                                                                                                                           Consumption
25%              INCREASE IN REGULATORY COMPLIANCE                                                                                                     See how mobile fleet
                                                                                                                                                       management solutions                Find out how to reduce
                                                                                                                                                       can impact your bottom              fuel consumption with
13%             REDUCTION IN OVERTIME COSTS                                                                                                            line with this video from           this white paper from
                                                                                                                                                       Mentor.                             Mentor.

23%              IMPROVEMENT IN SERVICE RESPONSE TIMES
                                                                                                                                                       Telematics ROI
27%              IMPROVEMENT IN FLEET UTILIZATION
                                                                                                                                                       Learn how much you can

15%             REDUCTION IN VEHICLE DOWNTIME
                                                                                                                                                       reduce costs and improve
                                                                                                                                                       productivity with this
                                                                                                                                                       white paper from Web
                                                                                                                                                       Tech Wireless.
* 57% of best-in-class companies reduce operating costs per vehicle by an average of 10.4%. The survey revealed that the average operating cost
per mile was 33 cents, and the average miles driven per year were 33,243, resulting in a reduction of operating costs of ~$1,100 per vehicle.
† Aberdeen Group Report Cited: Service on the Move: Driving Profitability via Fleet Management, March 2007




                                                                                                                                                  FLEET OPTIMIZATION HAND BOO K    l   5    l
4         PEER INSIGHTS




                                                                          SUCCESS STORIES

Smart companies are investing in
wireless transportation solutions to get   CANADIAN                            COVENTRY                                 HIGHWAY
much needed visibility into their opera-   FREIGHTWAYS                         CONNECTIONS                              TECHNICAL
tions and gain a competitive edge.         Discover how Canadian               See how Coventry Connec-                 Find out how much High-
                                           Freightways tracks and              tions, a taxi fleet operator,            way Technical Engineering
                                           manages its truck fleet,            uses wireless POS to                     Services expects to save
Whether you run a trucking or logistics    provides its line haul driv-        reduce costs and provide a               with its fleet management
                                           ers with electronic logs            higher level of service to its           solution while making sure
business or manage a fleet, best
                                           and manages pickups and             customers.                               its employees are safer.
practices from other businesses can        deliveries in real-time.
help you build the business case and
motivate your leadership team to act
now.                                       Pacific                             SAINT John                               WILCO
                                           Coach Lines                         TRANSIT                                  CONTRACTORS
Learn from your peers in these success     Discover how Pacific                Learn how Saint John                     Learn how Wilco Contrac-
stories.                                   Coach Lines uses wireless           Transit tracks buses and                 tors Northwest tracks and
                                           technology to provide               provides arrival times to its            manages its mobile assets.
                                           differentiated customer             riders on mobile devices,                Discover how its manage-
                                           service, improve trans-             the Web, and digital signs.              ment team views asset
                                           portation service and cut                                                    details, pulls up performed
                                           costs.                                                                       tasks, uploads photos and
                                                                                                                        comments, and finds the
                                                                                                                        location of specific assets.




                                                                          FLEET OPTIMIZATION HAND BOO K         l   6    l
5         TRANSPORT TECH CHECKLIST




                                                                                                                                  CHECKLIST
5   TRANSPORT TECH CHECKLIST
    This checklist will help you plan and evaluate so that you make the right                          COMPLETE this CHECKLIST and GET A PERSONALIZED,
    decisions. Check the items that matter most to you. Then, click RESULTS                            PRINTABLE WIRELESS TECHNOLOGY PRIORITY LIST.
    for your personalized, printable wireless technology priority list.




                  CLICK HERE
                  for THE inter active checklist




                                            FEATURE REQUIREMENTS                   SAFETY & SECURITY                      SUPPORT SOLUTION
                                            Driver behaviour monitoring (to        Real-time visibility of vehicles and   Cloud/web -based managed
                                            eliminate idling, speeding and         assets                                 solution (offers easy integration
                                            hard breaking)                                                                with little IT support)
                                                                                   Alerts when unscheduled stops
                                            Route productivity / GPS Route         are made or backdoors opened           Fixed Solution (hardware and
                                            optimization                                                                  software licenses that reside on a
                                                                                   In-vehicle video surveillance,         computer or fixed server)
                                                                                   to ensure safety and seatbelt
                                            Dispatch capabilities
                                                                                   compliance                             HARDWARE SOLUTION
                                            Fuel consumption monitoring            Panic buttons                          Fixed in-vehicle hardware (with
                                            Support for sustainability/                                                   GPS and mapping capabilities)
                                                                                   Safety alerts for drivers
                                            environmental initiatives
                                                                                                                          Mobile Data Terminal (MDT) which
                                                                                   Accident prevention/reconstruction     can move from vehicle to vehicle
                                            Signature or point-of-sale capabili-   features
                                            ties and electronic invoicing                                                 Leverage existing mobile devices
                                                                                   NETWORK REQUIREMENTS                   (smartphones/tablets)
                                            Diagnostics and maintenance
                                            scheduling                             Wireless Network (real FLEET OPTIMIZATION HAND BOO K
                                                                                                          time                                        l     7   l
                                                                                   routing, data and information
                                            Trailer tracking or inventory          from any wireless device
                                            management
                                                                                   Wi-Fi (upload information daily/
THE BUSINESS CASE IS CLEAR




                                                                                                                                                      MORE TRANSPORT RESOURCES
                                                                                                                                            CLICK ON THE LINKS BELOW FOR Business Advice,
As seen in this guide, wireless technology can extend the life of your mobile                                                               Tools and Insights
assets, cut costs and give you real-time visibility into your operations, so you
can make better, faster decisions. So don’t delay. Use these practical resources
to build your business case and start getting more out of your mobile assets
today.                                                                                                                                              BOOK AN                              ROGERS BUSINESS
                                                                                                                                            DATE
                                                                                                                                                    APPOINTMENT                          TOOLS
Need help pulling it all together?                                                                                                                  Click here to contact                Click here for more tools
                                                                                                                                                    a Rogers Solution                    and advice that will help
Talk to an objective Rogers Solution Consultant who can help you narrow                                                                             Consultant who can help              you build your own
down your options and build the business case.                                                                                                      you narrow down your                 knowledge base.
                                                                                                                                                    options and build the
                                                                                                                                                    business case for wireless
Rogers has a proven track record, with over 10 years experience in the                                                                              technology.
transportation industry. We are experts in wireless transportation technologies
and work with a network of best-in-class technology partners who specialize
in your industry.




™Rogers & Mobius Design are trademarks of Rogers Communications Inc. Other brand names & logos are trademarks of their respective owners.
©2012. Rogers Communications Inc.




                                                                                                                                               FLEET OPTIMIZATION HAND BOO K     l   8    l

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FLEET OPTIMIZATION HANDBOOK

  • 1. FLEET OPTIMIZATION HANDBOOK A guide to optimizing your fleet Creating World-Leading Internet Experiences
  • 2. GETTING MORE OUT OF YOUR MOBILE ASSETS 5 Practical tools to help you streamline logistics, reduce costs and make better decisions. BUSINESS CASE RESOURCES Your mobile assets, most notably your vehicles, trailers, freight and even employees, are a significant investment for your company. Wireless tech- nology can help you get more out of this investment. 1 In this e-book you’ll find advice, ideas and tools that can help you extend the life of these assets, cut costs and give you real-time visibility into your 2 operations, so you can make better, faster decisions. This practical resource is designed to help you build the business case for wireless technology. Use this guide as a workbook – take notes, share what 3 you’ve learned with your colleagues and start getting more our out your mobile assets today. 4 5 FLEET OPTIMIZATION HAND BOO K l 2 l
  • 3. 1 FLEET OPTIMIZATION IQ QUIZ Fleet Optimization IQ Quiz FLEET OPTIMIZATION IQ QUIZ Optimizing your fleet can have a measurable impact on your bottom line. Take this quiz and gauge your company’s Don’t assume you are getting the most out of your mobile assets. BUSINESS CASE RESOURCES fleet optimization IQ. Find out for sure. What’s Your Company’s Fleet Optimization IQ? CLICK HERE TO TAKE THE ONLINE QUIZ HAVEN’T THINKING ACTUALLY CONSIDERED ABOUT IT DID IT My business is using a GPS tracking solution on our vehicles and 1 assets. ❍ ❍ ❍ Our drivers are equipped with electronic tools to track their 2 hours of service (HOS) and vehicle inspections. ❍ ❍ ❍ We track fuel consumption by vehicle and actively monitor/ 3 improve driver routes. 5 ❍ ❍ ❍ We have implemented a driver behaviour monitoring program 4 to reduce poor driving habits (e.g. speeding, hard breaking and ❍ ❍ ❍ idling). We electronically monitor our engine diagnostics and automate 5 maintenance schedules. ❍ ❍ FLEET OPTIMIZATION HAND BOO K l 3 ❍l We use loss prevention tools that proactively deter theft or 6 provide alerts if back doors are opened or assets are moved. ❍ ❍ ❍
  • 4. 2 WIRELESS TRANSPORTATION ECOSYSTEM Rocket Sti ck Rocket Sti ck TASKS Pickup Delivery Y Delivery RM D ELIVER CONFI X WIRELESS TECHNOLOGIES THAT DRIVE SUCCESS Explore this interactive ecosystem to learn about the wireless technologies that are changing the transportation industry. Click on an image to learn about how these wireless technologies can help drive your business forward. FLEET OPTIMIZATION HAND BOO K l 4 l
  • 5. 3 CALCULATING THE ROI OF WIRELESS TECHNOLOGY ROI TOOLS AND RESOURCES A discussion of the value of wireless technologies for your transport operations would not be complete without exploring ROI. Take a look at these compelling INTERACTIVE Save Money with ROI Calculator Fleet Tracking statistics from the Aberdeen Group†. Companies that adopt real-time, location- based fleet management solutions not only reduce overall operating expenses Find out how much Watch this video from more your fleet can be Mentor and discover how by an average of $1,100 per vehicle* per year, they also enjoy: optimized with this ROI you can save you money calculator from XATA . by reducing speed and 13% CUT IN FUEL COSTS idling. 27% RAISE IN DRIVER COMPLIANCE Managing Your Bottom Line Reducing Fuel Consumption 25% INCREASE IN REGULATORY COMPLIANCE See how mobile fleet management solutions Find out how to reduce can impact your bottom fuel consumption with 13% REDUCTION IN OVERTIME COSTS line with this video from this white paper from Mentor. Mentor. 23% IMPROVEMENT IN SERVICE RESPONSE TIMES Telematics ROI 27% IMPROVEMENT IN FLEET UTILIZATION Learn how much you can 15% REDUCTION IN VEHICLE DOWNTIME reduce costs and improve productivity with this white paper from Web Tech Wireless. * 57% of best-in-class companies reduce operating costs per vehicle by an average of 10.4%. The survey revealed that the average operating cost per mile was 33 cents, and the average miles driven per year were 33,243, resulting in a reduction of operating costs of ~$1,100 per vehicle. † Aberdeen Group Report Cited: Service on the Move: Driving Profitability via Fleet Management, March 2007 FLEET OPTIMIZATION HAND BOO K l 5 l
  • 6. 4 PEER INSIGHTS SUCCESS STORIES Smart companies are investing in wireless transportation solutions to get CANADIAN COVENTRY HIGHWAY much needed visibility into their opera- FREIGHTWAYS CONNECTIONS TECHNICAL tions and gain a competitive edge. Discover how Canadian See how Coventry Connec- Find out how much High- Freightways tracks and tions, a taxi fleet operator, way Technical Engineering manages its truck fleet, uses wireless POS to Services expects to save Whether you run a trucking or logistics provides its line haul driv- reduce costs and provide a with its fleet management ers with electronic logs higher level of service to its solution while making sure business or manage a fleet, best and manages pickups and customers. its employees are safer. practices from other businesses can deliveries in real-time. help you build the business case and motivate your leadership team to act now. Pacific SAINT John WILCO Coach Lines TRANSIT CONTRACTORS Learn from your peers in these success Discover how Pacific Learn how Saint John Learn how Wilco Contrac- stories. Coach Lines uses wireless Transit tracks buses and tors Northwest tracks and technology to provide provides arrival times to its manages its mobile assets. differentiated customer riders on mobile devices, Discover how its manage- service, improve trans- the Web, and digital signs. ment team views asset portation service and cut details, pulls up performed costs. tasks, uploads photos and comments, and finds the location of specific assets. FLEET OPTIMIZATION HAND BOO K l 6 l
  • 7. 5 TRANSPORT TECH CHECKLIST CHECKLIST 5 TRANSPORT TECH CHECKLIST This checklist will help you plan and evaluate so that you make the right COMPLETE this CHECKLIST and GET A PERSONALIZED, decisions. Check the items that matter most to you. Then, click RESULTS PRINTABLE WIRELESS TECHNOLOGY PRIORITY LIST. for your personalized, printable wireless technology priority list. CLICK HERE for THE inter active checklist FEATURE REQUIREMENTS SAFETY & SECURITY SUPPORT SOLUTION Driver behaviour monitoring (to Real-time visibility of vehicles and Cloud/web -based managed eliminate idling, speeding and assets solution (offers easy integration hard breaking) with little IT support) Alerts when unscheduled stops Route productivity / GPS Route are made or backdoors opened Fixed Solution (hardware and optimization software licenses that reside on a In-vehicle video surveillance, computer or fixed server) to ensure safety and seatbelt Dispatch capabilities compliance HARDWARE SOLUTION Fuel consumption monitoring Panic buttons Fixed in-vehicle hardware (with Support for sustainability/ GPS and mapping capabilities) Safety alerts for drivers environmental initiatives Mobile Data Terminal (MDT) which Accident prevention/reconstruction can move from vehicle to vehicle Signature or point-of-sale capabili- features ties and electronic invoicing Leverage existing mobile devices NETWORK REQUIREMENTS (smartphones/tablets) Diagnostics and maintenance scheduling Wireless Network (real FLEET OPTIMIZATION HAND BOO K time l 7 l routing, data and information Trailer tracking or inventory from any wireless device management Wi-Fi (upload information daily/
  • 8. THE BUSINESS CASE IS CLEAR MORE TRANSPORT RESOURCES CLICK ON THE LINKS BELOW FOR Business Advice, As seen in this guide, wireless technology can extend the life of your mobile Tools and Insights assets, cut costs and give you real-time visibility into your operations, so you can make better, faster decisions. So don’t delay. Use these practical resources to build your business case and start getting more out of your mobile assets today. BOOK AN ROGERS BUSINESS DATE APPOINTMENT TOOLS Need help pulling it all together? Click here to contact Click here for more tools a Rogers Solution and advice that will help Talk to an objective Rogers Solution Consultant who can help you narrow Consultant who can help you build your own down your options and build the business case. you narrow down your knowledge base. options and build the business case for wireless Rogers has a proven track record, with over 10 years experience in the technology. transportation industry. We are experts in wireless transportation technologies and work with a network of best-in-class technology partners who specialize in your industry. ™Rogers & Mobius Design are trademarks of Rogers Communications Inc. Other brand names & logos are trademarks of their respective owners. ©2012. Rogers Communications Inc. FLEET OPTIMIZATION HAND BOO K l 8 l