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WHY USE A3SP?
-  A3SP	
  boils	
  down	
  your	
  business	
  strategy	
  
   to	
  its	
  essence	
  and	
  aligns	
  strategic	
  initiatives;	
  
-  helps	
  you	
  decide	
  short	
  term	
  tactics	
  and	
  priorities,	
  
   from	
  a	
  long	
  term	
  perspective;	
  
-  lets	
  you	
  focus	
  your	
  energy	
  and	
  assign	
  single	
  points	
  of	
  ownership	
  
   towards	
  reaching	
  measurable	
  goals;	
  
-  is	
  used	
  enthusiastically	
  by	
  many	
  clients	
  
   ranging	
  from	
  fast	
  growing	
  start-­‐ups	
  
   to	
  medium	
  sized	
  businesses	
  and	
  large	
  multinationals	
  
   across	
  different	
  industries	
  in	
  Europe,	
  Asia	
  and	
  the	
  America’s;	
  
-  is	
  based	
  on	
  great	
  work	
  by	
  renowned	
  authors	
  	
  
   (Collins,	
  Drucker,	
  Harnish,	
  Porter	
  et	
  al.).	
  
what does A3SP
look like?
organisation	
                                                              date	
                                         participants	
  


opportunities	
                                                                                                            threats	
  




                       leadership	
                             positioning	
                                     strategy	
                                                   management	
                                               tactics	
  
 core	
  purpose	
                      territory	
  (#1	
  position)	
                key	
  numbers	
  2015	
  (overall	
  growth)	
                  yearly	
  key	
  numbers	
  (overall	
  growth)	
     quarterly	
  theme	
  




core	
  values	
                        primary	
  target	
  (client)	
                strategic	
  thrusts	
  and	
  capabilities	
  -­‐	
  2015	
     initiatives	
  (year	
  focus	
  +	
  who)	
          priorities	
  (quarterly	
  action	
  +	
  who)	
  




                                        main	
  proposition	
  (offering)	
  




BHAG	
                                  our	
  brand	
  promise	
                      smart	
  numbers	
  (measure	
  brand	
  promise)	
              critical	
  numbers	
                                 critical	
  numbers	
  




strengths	
                                                                                                                weaknesses	
  




                                                                                                                                                                                                                               ©	
  2007-­‐2013	
  Roos	
  &	
  van	
  de	
  Werk	
  
A CHEAT SHEET
TO GET YOU STARTED
organisation	
                                                                   date	
                                         participants	
  


opportunities	
                                                                                                                 threats	
  
                                        What external                                                                                                                                             What external
                                         developments                                                                                                                                              developments
                                           should we                                                                                                                                                 should we
                                            exploit?                                                                                                                                                  negate?
                       leadership	
                                  positioning	
                                     strategy	
                                                   management	
                                               tactics	
  
 core	
  purpose	
                           territory	
  (#1	
  position)	
                key	
  numbers	
  2015	
  (overall	
  growth)	
                  yearly	
  key	
  numbers	
  (overall	
  growth)	
     quarterly	
  theme	
  



                                                                                                        What do we look                                                   What do we look                                            How do we
           Why do we exist?                                 What market                                    like 3 years                                                    like at the end                                         communicate our
                                                           do we dominate?                                                                                                                                                          focus for this
                                                                                                             from now?                                                       of the year?                                              quarter?

core	
  values	
                             primary	
  target	
  (client)	
                strategic	
  thrusts	
  and	
  capabilities	
  -­‐	
  2015	
     initiatives	
  (year	
  focus	
  +	
  who)	
          priorities	
  (quarterly	
  action	
  +	
  who)	
  



                                                               Whom do we
                                                              focus on in this                                                                                               What are our                                             What are our
                                                                  market?                                                                                                    top 5 initiatives                                        top 5 actions
                                                                                                            What are our                                                        this year?                                                now?
                What are our                                                                                top 5 strategic
                shared beliefs?              main	
  proposition	
  (offering)	
                               drivers for
                                                                                                                success?
                                                                                                                                                                           What is our top                                        What is our top
                                                                    What do                                                                                                       1?                                                     1?
                                                                   they want?


BHAG	
                                       our	
  brand	
  promise	
                      smart	
  numbers	
  (measure	
  brand	
  promise)	
              critical	
  numbers	
                                 critical	
  numbers	
  



            What is our BIG                                     How do we                                      How do we                                                      What numbers                                           What number
                   hairy                                      outperform the                                    measure our                                                   must be moved                                          must be moved
             audacious goal?                                   competition?                                    performance?                                                     this year?                                                now?

strengths	
                                                                                                                     weaknesses	
  
                                        What are we                                                                                                                                           What are we not
                                        really good at?                                                                                                                                          so good at?
                                          How can we                                                                                                                                           How can we fix
                                         leverage this?                                                                                                                                             this?
                                                                                                                                                                                                                                    ©	
  2007-­‐2013	
  Roos	
  &	
  van	
  de	
  Werk	
  
AN EXAMPLE
TO SHOW YOU WHAT AN A3SP
LOOKS LIKE IN REAL LIFE
organisation	
                                                                                                       date	
                                                          participants	
  
X	
  Inc.	
  	
                                                                                                      April	
  3rd	
  2013	
                                          John,	
  Mark,	
  Stacy,	
  Sue	
  

opportunities	
                                                                                                                                                                      threats	
  

•        market	
  growth	
  for	
  service	
  X	
  
                                                                                                                                                                                     •  pricing	
  pressure	
  
•        need	
  for	
  greater	
  flexibility	
  
                                                                                                                                                                                     •  new	
  legislation	
  (CLA,	
  justice	
  department)	
  
•        other	
  markets	
  may	
  need	
  service	
  X	
  
•        competition	
  may	
  target	
  us	
  as	
  ‘up	
  and	
  coming’	
  (black	
  hat	
  –	
  smearing	
  etc.)	
                                                              •  me-­‐too	
  products	
  (competitors)	
  for	
  product	
  X	
  


                             leadership	
                                                             positioning	
                                                           strategy	
                                                              management	
                                                                     tactics	
  
 core	
  purpose	
                                                           territory	
  (#1	
  position)	
                                    key	
  numbers	
  2015	
  (overall	
  growth)	
                              yearly	
  key	
  numbers	
  (overall	
  growth)	
                           quarterly	
  theme	
  
                                                                                                                                                revenue	
                                                    ##	
            revenue	
                                                   ##	
  
        “we	
  want	
  to	
  prove	
  that	
  
                                                                                business	
  critical	
  security	
  objects	
  
    commodity	
  services	
  can	
  be	
                                                                                                        EBITDA	
                                                     ##	
            EBITDA	
                                                    ##	
                       “happier	
  clients!”	
  
                                                                                  for	
  the	
  specialized	
  high-­‐tech	
  
  exciting,	
  unique	
  and	
  valuable	
  to	
                                                                                                                                                                                                                                                         (no	
  more	
  excuses,	
  we	
  will	
  measure	
  
                                                                                 industry	
  in	
  the	
  North-­‐Western	
  
   our	
  clients,	
  our	
  colleagues	
  and	
                                                                                                clients	
  /	
  objects	
                                ##	
  /	
  ##	
     clients	
  /	
  objects	
                               ##	
  /	
  ##	
             this	
  and	
  reward	
  likewise)	
  
                                                                                           European	
  market	
  	
  
             our	
  competitors”	
  	
  
                                                                                                                                                FTE’s	
                                                      ##	
            FTE’s	
                                                     ##	
  

core	
  values	
                                                             primary	
  target	
  (client)	
                                    strategic	
  thrusts	
  and	
  capabilities	
  -­‐	
  2015	
                 initiatives	
  (year	
  focus	
  +	
  who)	
                                priorities	
  (quarterly	
  action	
  +	
  who)	
  

we	
  choose	
  to	
  do	
  things	
  differently	
                            CEO	
  /	
  CTO	
  /	
  COO	
  level	
  operatives	
              top	
  of	
  class	
  personnel	
  (training,	
  
                                                                                                                                                                                                             Sue	
  
                                                                                                                                                                                                                             Customer	
  knowledge	
  tour	
  
                                                                                                                                                                                                                                                                                       Marc	
  
                                                                                                                                                                                                                                                                                                         each	
  account	
  manager	
  has	
  an	
  
                                                                                                                                                                                                                                                                                                                                                                    Marc	
  
which	
  can	
  be	
  noticed	
  in	
  our	
  solutions,	
  our	
             at	
  high-­‐tech	
  service	
  providers	
  who	
                monitoring,	
  university	
  recruiting)	
                                   (visibility	
  &	
  leads	
  /	
  sales)	
                                  improvement	
  program	
  in	
  place	
  
service	
  and	
  our	
  results	
                                            compete	
  in	
  a	
  global	
  market	
  (need	
  
                                                                               extremely	
  reliable	
  personnel,	
  top	
                     visible	
  authority	
  (knowledge	
                                                                                                                     commercial	
  (sales)	
  plan	
  
we	
  invest	
  in	
  real	
  and	
  long	
  lasting	
                               class	
  service,	
  under	
  pricing	
                    leadership)	
                                              Marc	
            academy	
  X	
  up	
  and	
  running	
                      Sue	
                                                                      Marc	
  
                                                                                                                                                                                                                                                                                                         Germany,	
  Belgium	
  &	
  UK	
  
                                                                                                    pressure)	
                                 within	
  own	
  network	
  
relationships	
  
we	
  connect	
  on	
  a	
  personal	
  and	
  business	
  level,	
                                                                             accurate	
  real	
  time	
  operational	
                                    increased	
  quality	
  of	
  output	
  and	
                               new	
  administrative	
  system	
  in	
  
based	
  on	
  mutual	
  trust	
                                             main	
  proposition	
  (offering)	
                                 and	
  financial	
  awareness	
  (tools,	
                   John	
                                                                       Sue	
                                                                      John	
  
                                                                                                                                                                                                                             quality	
  of	
  staff	
                                                     place	
  (CLA)	
  
                                                                                                                                                reports,	
  monitoring)	
  	
  
we	
  are	
  intelligent	
  and	
  critical	
  
                                                                                                                                                expanded	
  products	
  and	
  services	
  
and	
  we	
  share	
  our	
  ideas	
  and	
  insights	
  freely	
              on-­‐site,	
  24/7	
  all-­‐round	
  security	
                                                                              John	
  
                                                                                                                                                                                                                             product	
  X	
  is	
  up	
  and	
  running	
  and	
  
                                                                                                                                                                                                                                                                                        John	
  
                                                                                                                                                                                                                                                                                                         marketing	
  communications	
  plan	
  
                                                                                                                                                                                                                                                                                                                                                                    Stacy	
  
                                                                                                                                                portfolio	
  (billing,	
  monitoring	
                                       on	
  the	
  market	
                                                       -­‐2015	
  	
  
                                                                              personnel	
  able	
  to	
  perform	
  extra	
                     tools)	
  
good	
  enough	
  ain’t	
  good	
  enough	
                                  services	
  (measuring,	
  maintenance,	
  
we	
  are	
  always	
  looking	
  for	
  better	
  and	
  smarter	
                   technical	
  assistance)	
                                a	
  performance	
  minded	
  internal	
                                                                                                                 upgrade	
  of	
  staff	
  (the	
  right	
  
                                                                                                                                                culture	
  aimed	
  at	
  getting	
  the	
  best	
         Marc	
            servant	
  leadership	
  programme	
                      Marc	
                                                                        Sue	
  
ways	
  to	
  do	
  our	
  job	
                                                                                                                                                                                                                                                                         people	
  in	
  the	
  right	
  spot)	
  	
  
                                                                                                                                                results	
  -­‐	
  always	
  

BHAG	
                                                                       our	
  brand	
  promise	
                                          smart	
  numbers	
  (measure	
  brand	
  promise)	
                          critical	
  numbers	
                                                       critical	
  numbers	
  

  “by	
  2020	
  we	
  have	
  at	
  least	
  10%	
                                                                                             hourly	
  rate	
                                           ##	
  €	
         new	
  business	
  leads	
  (2013)	
                       ##	
  €	
        customer	
  satisfaction	
  score	
  	
  
                                                                             • we	
  deliver	
  customized	
  work	
  at	
  a	
                                                                                                                                                                                                                                       >	
  7	
  
 market	
  share	
  in	
  every	
  country	
  in	
                                                                                                                                                                                                                                                       per	
  business	
  unit	
  
                                                                               commodity	
  price	
  
     North-­‐Western	
  Europe”	
              	
                            • we	
  extremely	
  reliable	
                                    occupancy	
  rate	
                                        100%	
            new	
  business	
  sales	
                                 ##	
  €	
  
     The	
  Netherlands,	
  Germany,	
  Belgium,	
                           • we	
  work	
  with	
  the	
  best	
  trained	
  
    Luxembourg,	
  Switzerland,	
  France,	
  UK,	
                                                                                                                                                                                                                                                      overall	
  
                                                                                                                                                                                                                                                                                                                                                                    >	
  7.5	
  
Ireland,	
  Denmark,	
  Norway,	
  Finland,	
  Sweden)	
  	
  
                                                                               personnel	
                                                      training	
  hours	
  /	
  working	
  days	
                  ##	
            #	
  clients	
  using	
  product	
  X	
                     ##	
            customer	
  satisfaction	
  score	
  	
  


strengths	
                                                                                                                                                                          weaknesses	
  

•        short	
  development	
  time	
  for	
  supporting	
  software:	
  great	
  innovator	
  
•        great	
  network	
  of	
  (former)	
  employees	
                                                                                                                           •  not	
  all	
  colleagues	
  (staff)	
  are	
  A-­‐level	
  players	
  
•        access	
  to	
  recruits	
  (high	
  level,	
  flexible,	
  low	
  price)	
                                                                                                  •  quality	
  control	
  may	
  be	
  lacking	
  at	
  some	
  business	
  units	
  /	
  locations	
  (clients	
  WILL	
  notice)	
  
•        great	
  training	
  programme	
                                                                                                                                            •  dependency	
  on	
  single	
  industry	
  
•        a	
  lot	
  of	
  industry	
  specific	
  knowledge	
  	
  

                                                                                                                                                                                                                                                                                                                            ©	
  2007-­‐2013	
  Roos	
  &	
  van	
  de	
  Werk	
  
WANT TO KNOW MORE?


                              k.nl	
  
     bastiaan@roos-­‐vandewer
A3SP - Single Page Strategy Plan

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A3SP - Single Page Strategy Plan

  • 1.
  • 2. WHY USE A3SP? -  A3SP  boils  down  your  business  strategy   to  its  essence  and  aligns  strategic  initiatives;   -  helps  you  decide  short  term  tactics  and  priorities,   from  a  long  term  perspective;   -  lets  you  focus  your  energy  and  assign  single  points  of  ownership   towards  reaching  measurable  goals;   -  is  used  enthusiastically  by  many  clients   ranging  from  fast  growing  start-­‐ups   to  medium  sized  businesses  and  large  multinationals   across  different  industries  in  Europe,  Asia  and  the  America’s;   -  is  based  on  great  work  by  renowned  authors     (Collins,  Drucker,  Harnish,  Porter  et  al.).  
  • 4. organisation   date   participants   opportunities   threats   leadership   positioning   strategy   management   tactics   core  purpose   territory  (#1  position)   key  numbers  2015  (overall  growth)   yearly  key  numbers  (overall  growth)   quarterly  theme   core  values   primary  target  (client)   strategic  thrusts  and  capabilities  -­‐  2015   initiatives  (year  focus  +  who)   priorities  (quarterly  action  +  who)   main  proposition  (offering)   BHAG   our  brand  promise   smart  numbers  (measure  brand  promise)   critical  numbers   critical  numbers   strengths   weaknesses   ©  2007-­‐2013  Roos  &  van  de  Werk  
  • 5. A CHEAT SHEET TO GET YOU STARTED
  • 6. organisation   date   participants   opportunities   threats   What external What external developments developments should we should we exploit? negate? leadership   positioning   strategy   management   tactics   core  purpose   territory  (#1  position)   key  numbers  2015  (overall  growth)   yearly  key  numbers  (overall  growth)   quarterly  theme   What do we look What do we look How do we Why do we exist? What market like 3 years like at the end communicate our do we dominate? focus for this from now? of the year? quarter? core  values   primary  target  (client)   strategic  thrusts  and  capabilities  -­‐  2015   initiatives  (year  focus  +  who)   priorities  (quarterly  action  +  who)   Whom do we focus on in this What are our What are our market? top 5 initiatives top 5 actions What are our this year? now? What are our top 5 strategic shared beliefs? main  proposition  (offering)   drivers for success? What is our top What is our top What do 1? 1? they want? BHAG   our  brand  promise   smart  numbers  (measure  brand  promise)   critical  numbers   critical  numbers   What is our BIG How do we How do we What numbers What number hairy outperform the measure our must be moved must be moved audacious goal? competition? performance? this year? now? strengths   weaknesses   What are we What are we not really good at? so good at? How can we How can we fix leverage this? this? ©  2007-­‐2013  Roos  &  van  de  Werk  
  • 7. AN EXAMPLE TO SHOW YOU WHAT AN A3SP LOOKS LIKE IN REAL LIFE
  • 8. organisation   date   participants   X  Inc.     April  3rd  2013   John,  Mark,  Stacy,  Sue   opportunities   threats   •  market  growth  for  service  X   •  pricing  pressure   •  need  for  greater  flexibility   •  new  legislation  (CLA,  justice  department)   •  other  markets  may  need  service  X   •  competition  may  target  us  as  ‘up  and  coming’  (black  hat  –  smearing  etc.)   •  me-­‐too  products  (competitors)  for  product  X   leadership   positioning   strategy   management   tactics   core  purpose   territory  (#1  position)   key  numbers  2015  (overall  growth)   yearly  key  numbers  (overall  growth)   quarterly  theme   revenue   ##   revenue   ##   “we  want  to  prove  that   business  critical  security  objects   commodity  services  can  be   EBITDA   ##   EBITDA   ##   “happier  clients!”   for  the  specialized  high-­‐tech   exciting,  unique  and  valuable  to   (no  more  excuses,  we  will  measure   industry  in  the  North-­‐Western   our  clients,  our  colleagues  and   clients  /  objects   ##  /  ##   clients  /  objects   ##  /  ##   this  and  reward  likewise)   European  market     our  competitors”     FTE’s   ##   FTE’s   ##   core  values   primary  target  (client)   strategic  thrusts  and  capabilities  -­‐  2015   initiatives  (year  focus  +  who)   priorities  (quarterly  action  +  who)   we  choose  to  do  things  differently   CEO  /  CTO  /  COO  level  operatives   top  of  class  personnel  (training,   Sue   Customer  knowledge  tour   Marc   each  account  manager  has  an   Marc   which  can  be  noticed  in  our  solutions,  our   at  high-­‐tech  service  providers  who   monitoring,  university  recruiting)   (visibility  &  leads  /  sales)   improvement  program  in  place   service  and  our  results   compete  in  a  global  market  (need   extremely  reliable  personnel,  top   visible  authority  (knowledge   commercial  (sales)  plan   we  invest  in  real  and  long  lasting   class  service,  under  pricing   leadership)   Marc   academy  X  up  and  running   Sue   Marc   Germany,  Belgium  &  UK   pressure)   within  own  network   relationships   we  connect  on  a  personal  and  business  level,   accurate  real  time  operational   increased  quality  of  output  and   new  administrative  system  in   based  on  mutual  trust   main  proposition  (offering)   and  financial  awareness  (tools,   John   Sue   John   quality  of  staff   place  (CLA)   reports,  monitoring)     we  are  intelligent  and  critical   expanded  products  and  services   and  we  share  our  ideas  and  insights  freely   on-­‐site,  24/7  all-­‐round  security   John   product  X  is  up  and  running  and   John   marketing  communications  plan   Stacy   portfolio  (billing,  monitoring   on  the  market   -­‐2015     personnel  able  to  perform  extra   tools)   good  enough  ain’t  good  enough   services  (measuring,  maintenance,   we  are  always  looking  for  better  and  smarter   technical  assistance)   a  performance  minded  internal   upgrade  of  staff  (the  right   culture  aimed  at  getting  the  best   Marc   servant  leadership  programme   Marc   Sue   ways  to  do  our  job   people  in  the  right  spot)     results  -­‐  always   BHAG   our  brand  promise   smart  numbers  (measure  brand  promise)   critical  numbers   critical  numbers   “by  2020  we  have  at  least  10%   hourly  rate   ##  €   new  business  leads  (2013)   ##  €   customer  satisfaction  score     • we  deliver  customized  work  at  a   >  7   market  share  in  every  country  in   per  business  unit   commodity  price   North-­‐Western  Europe”     • we  extremely  reliable   occupancy  rate   100%   new  business  sales   ##  €   The  Netherlands,  Germany,  Belgium,   • we  work  with  the  best  trained   Luxembourg,  Switzerland,  France,  UK,   overall   >  7.5   Ireland,  Denmark,  Norway,  Finland,  Sweden)     personnel   training  hours  /  working  days   ##   #  clients  using  product  X   ##   customer  satisfaction  score     strengths   weaknesses   •  short  development  time  for  supporting  software:  great  innovator   •  great  network  of  (former)  employees   •  not  all  colleagues  (staff)  are  A-­‐level  players   •  access  to  recruits  (high  level,  flexible,  low  price)   •  quality  control  may  be  lacking  at  some  business  units  /  locations  (clients  WILL  notice)   •  great  training  programme   •  dependency  on  single  industry   •  a  lot  of  industry  specific  knowledge     ©  2007-­‐2013  Roos  &  van  de  Werk  
  • 9. WANT TO KNOW MORE? k.nl   bastiaan@roos-­‐vandewer