19. Jeffrey Sonnenfeld “Companies must take at least as much time as they spend with financial analysts and spend it with their employees. People care about where they work. " Anheuser-Busch Employee “If you are young and have some sort of degree, you will like the campus like office with no professors to teach and guide you.”
43. “ Lync is changing the way we communicate today, but it will change the way our business tools work in the future. ”
44. “ The Skill Search feature in Lync and SharePoint will be easy to use. Employees can view presence information and immediately contact the person they are searching for with one click ”
45. “ Problem resolution through IM 70% of time Help desk call times down from 5 calls per issue to .3 calls Lowered labor costs and showed an 80% improvement in customer response times ”
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48. Secondary Benefits/solutions Rapid Onboarding Decreased cycle times for information-reliant processes Innovation Lower costs of multiple degrees of separation