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Wednesday, September 11, 13
Building an Effective Marketing Plan
Strategic, ROI-focused and covers these four core activities:

• Brand Identity
•

Much more than a logo
The Power of the Public
Press relations, public relations & social media
Differs from paid ads

• Effective Web Marketing
Site development
SEO strategies
eCommerce

• Promotions that Produce
Engage
Cut through
Wednesday, September 11, 13
Marketing Communications Planning:
What are you selling?
•
•

Features, advantages and benefits, right?
Classic example: UltraVision
Company leader in ultra wide-band technology
Product one: found people in trapped buildings, under
avalanches, mudslides etc.
Product two: perimeter protection for extremely highvalue business targets
Product three: protection for
municipal officers

Problem was . . .that’s NOT what they were selling

Wednesday, September 11, 13
Marketing Communications Plan:
You’re selling the solutions!
• UltraVision was selling:
The emotions of saving a life
The confidence of a businessman
whose assets are protected
A policeman who who knows his
fellow officer AND his tech “have
his back”

• Under the umbrella of a leader in the
future of motion detection
technologies

Wednesday, September 11, 13
Can You Name These Brands?

Wednesday, September 11, 13
Can You Name These Brands?

Wednesday, September 11, 13
Can You Name These Brands?

Wednesday, September 11, 13
A Brand Is Much More Than A Logo
• When	
  you	
  think	
  brand,	
  think…
o Logo
o Color	
  pallet
o Tone	
  (verbal	
  /	
  wri<en)
o Company	
  personality
o Company	
  culture
o Mascots	
  or	
  representaBves
o What	
  you	
  do	
  best	
  for	
  your	
  customers
o Events	
  you	
  put	
  on
o What	
  differenBates	
  you
Other	
  things	
  you’re	
  known	
  for	
  (How	
  someone	
  would	
  describe	
  you)

Wednesday, September 11, 13
A Brand Is Much More Than A Logo
•

Keys	
  to	
  Branding	
  Longterm	
  then	
  are	
  to…
o Commit	
  to	
  the	
  direcBon
o PosiBon	
  against	
  the	
  compeBBon
o Remain	
  consistent	
  across	
  all	
  touch-­‐points
o Use	
  exact	
  color	
  pallets	
  (PMS,	
  CMYK,	
  RGB	
  values)
o Create	
  branding	
  guidelines	
  for	
  all	
  your	
  vendors

Wednesday, September 11, 13
Public relations, what is it?
• The power of the “objective”
endorsement
• Inform about features, advantages, and
benefits
In-context of understandable story
Educate the media and,
subsequently, your public

• Requires careful consideration of strategy
and timing

• “Free” but not without cost
Three key vehicles: traditional press, social media
and community/corporate relations

Wednesday, September 11, 13
Public relations: Traditional Press

• PRESS: best friend/worst enemy, know it
• Critical to bring them news, not product
promotions
Respect their time

Know their profile and interests

• Three times more likely to be read, seen
and believed than an ad

17 secs of a news story is worth more
than a 60-second ad

• Don’t hesitate to be creative

Wednesday, September 11, 13
Public Relations: Social Media
• Your blog
Content management is king
Engage, don’t pander

•
•

Offer help, ask for help
Create interaction

• Bloggers
All bloggers are writers, not all
bloggers are journalists

• Social media:

it’s all about trending
Endorsements from those driving
trends is key
Think outside the box

Wednesday, September 11, 13
Public Relations: Corporate Social
Responsibility (CSR)

• Don’t “act” good, be good
• Two examples
Walmart
AXIS

Wednesday, September 11, 13
Web Design

• Planning:
What's the purpose?
What's the goal?
Anticipated result?

• Process:
Concept art
Wire frames
Programming
Testing
Launch

Wednesday, September 11, 13
User Interface
• Planning:

Who will see it?
What mood will be created?
What do you want them to do?
What is a successful visit?
How long will the site exist?

• Process:
Research
• Trends
• Demographics
Anticipate user needs
Plan user flow
Design concept art
Wednesday, September 11, 13
Search Engine Optimization (SEO)
The process of increasing traffic to your site using a
search engine’s natural (unpaid or organic) listings.

•

The best way to get organic traffic from SEO is to follow these 3
steps:
Technical
Onsite SEO
Offsite SEO

Wednesday, September 11, 13
Pay-Per-Click (PPC)
DEFINITION: Internet ads where you pay each time a user clicks
through to your site from the ad.

• PPC Fundamentals
Choose the right keywords
Write and test strong ad copy
Create strong landing pages
Audit your keyword bids

Wednesday, September 11, 13
eCommerce
eCommerce is the art & science behind selling online
eCommerce is the 2nd fastest growing industry in the world

• Answer these questions before selling online
What are you selling?
Who is you audience?
Is there demand for the product online?

Wednesday, September 11, 13
Promotions That Produce
• Engage in Neuro-Disruptive promotions
Be the purple elephant, flying pig, or red
rocket
EXAMPLE: The AFLAC “problem” and the
fix

• Top Secret Neuro-Disruptive example!
Commercial parts online resource
Target audience: male, at least 80% or more
A start-up, so missed major trade show
on-floor opportunity
SOLUTION: Guerrilla marketing campaign
• EMOTION: Amusement
• ENGAGEMENT: contest, photos,
“be in the know”
Wednesday, September 11, 13
Building a Marketing Communications Plan:
The takeaways
You’re always selling the solution

•

BRAND: Your brand is your face in the public eye

•

PR: Connect to the FABs you are selling and
engage your audience

•

WEB AND DIGITAL MEDIA: An attractive and well planned website
creates credibility

•

PROMOTIONS: There is no box – disrupt peoples
neuro-transmissions and engage

Wednesday, September 11, 13

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Building an Effective Marketing Plan

  • 2. Building an Effective Marketing Plan Strategic, ROI-focused and covers these four core activities: • Brand Identity • Much more than a logo The Power of the Public Press relations, public relations & social media Differs from paid ads • Effective Web Marketing Site development SEO strategies eCommerce • Promotions that Produce Engage Cut through Wednesday, September 11, 13
  • 3. Marketing Communications Planning: What are you selling? • • Features, advantages and benefits, right? Classic example: UltraVision Company leader in ultra wide-band technology Product one: found people in trapped buildings, under avalanches, mudslides etc. Product two: perimeter protection for extremely highvalue business targets Product three: protection for municipal officers Problem was . . .that’s NOT what they were selling Wednesday, September 11, 13
  • 4. Marketing Communications Plan: You’re selling the solutions! • UltraVision was selling: The emotions of saving a life The confidence of a businessman whose assets are protected A policeman who who knows his fellow officer AND his tech “have his back” • Under the umbrella of a leader in the future of motion detection technologies Wednesday, September 11, 13
  • 5. Can You Name These Brands? Wednesday, September 11, 13
  • 6. Can You Name These Brands? Wednesday, September 11, 13
  • 7. Can You Name These Brands? Wednesday, September 11, 13
  • 8. A Brand Is Much More Than A Logo • When  you  think  brand,  think… o Logo o Color  pallet o Tone  (verbal  /  wri<en) o Company  personality o Company  culture o Mascots  or  representaBves o What  you  do  best  for  your  customers o Events  you  put  on o What  differenBates  you Other  things  you’re  known  for  (How  someone  would  describe  you) Wednesday, September 11, 13
  • 9. A Brand Is Much More Than A Logo • Keys  to  Branding  Longterm  then  are  to… o Commit  to  the  direcBon o PosiBon  against  the  compeBBon o Remain  consistent  across  all  touch-­‐points o Use  exact  color  pallets  (PMS,  CMYK,  RGB  values) o Create  branding  guidelines  for  all  your  vendors Wednesday, September 11, 13
  • 10. Public relations, what is it? • The power of the “objective” endorsement • Inform about features, advantages, and benefits In-context of understandable story Educate the media and, subsequently, your public • Requires careful consideration of strategy and timing • “Free” but not without cost Three key vehicles: traditional press, social media and community/corporate relations Wednesday, September 11, 13
  • 11. Public relations: Traditional Press • PRESS: best friend/worst enemy, know it • Critical to bring them news, not product promotions Respect their time Know their profile and interests • Three times more likely to be read, seen and believed than an ad 17 secs of a news story is worth more than a 60-second ad • Don’t hesitate to be creative Wednesday, September 11, 13
  • 12. Public Relations: Social Media • Your blog Content management is king Engage, don’t pander • • Offer help, ask for help Create interaction • Bloggers All bloggers are writers, not all bloggers are journalists • Social media: it’s all about trending Endorsements from those driving trends is key Think outside the box Wednesday, September 11, 13
  • 13. Public Relations: Corporate Social Responsibility (CSR) • Don’t “act” good, be good • Two examples Walmart AXIS Wednesday, September 11, 13
  • 14. Web Design • Planning: What's the purpose? What's the goal? Anticipated result? • Process: Concept art Wire frames Programming Testing Launch Wednesday, September 11, 13
  • 15. User Interface • Planning: Who will see it? What mood will be created? What do you want them to do? What is a successful visit? How long will the site exist? • Process: Research • Trends • Demographics Anticipate user needs Plan user flow Design concept art Wednesday, September 11, 13
  • 16. Search Engine Optimization (SEO) The process of increasing traffic to your site using a search engine’s natural (unpaid or organic) listings. • The best way to get organic traffic from SEO is to follow these 3 steps: Technical Onsite SEO Offsite SEO Wednesday, September 11, 13
  • 17. Pay-Per-Click (PPC) DEFINITION: Internet ads where you pay each time a user clicks through to your site from the ad. • PPC Fundamentals Choose the right keywords Write and test strong ad copy Create strong landing pages Audit your keyword bids Wednesday, September 11, 13
  • 18. eCommerce eCommerce is the art & science behind selling online eCommerce is the 2nd fastest growing industry in the world • Answer these questions before selling online What are you selling? Who is you audience? Is there demand for the product online? Wednesday, September 11, 13
  • 19. Promotions That Produce • Engage in Neuro-Disruptive promotions Be the purple elephant, flying pig, or red rocket EXAMPLE: The AFLAC “problem” and the fix • Top Secret Neuro-Disruptive example! Commercial parts online resource Target audience: male, at least 80% or more A start-up, so missed major trade show on-floor opportunity SOLUTION: Guerrilla marketing campaign • EMOTION: Amusement • ENGAGEMENT: contest, photos, “be in the know” Wednesday, September 11, 13
  • 20. Building a Marketing Communications Plan: The takeaways You’re always selling the solution • BRAND: Your brand is your face in the public eye • PR: Connect to the FABs you are selling and engage your audience • WEB AND DIGITAL MEDIA: An attractive and well planned website creates credibility • PROMOTIONS: There is no box – disrupt peoples neuro-transmissions and engage Wednesday, September 11, 13