Ruby Johnson has over 17 years of experience in claims processing and accounting roles at Lexington Insurance Company in Boston, MA. She has held positions as a Senior Claims Assistant, Segmentation Technician, and Associate Accountant. Her responsibilities have included setting up new claims, processing payments, reconciling accounts, and providing excellent customer service. She has certificates in computer skills, first aid, and business management.

1. RUBY JOHNSON
65 Frank Street Apt. 125
Worcester, MA 01604
Cell: (774-313-0449)
Ruby53johnson@gmail.com
Experience
LexingtonInsurance Company, Boston, MA
Senior Claims Assistant 1997-2014
2007-2014
 Retrieve policies for new losses
 Setup and mail out acknowledgement letters, scan, copy and fax
 Provide excellent telephone etiquette for Senior Vice President
 Process indemnity, legal and adjusting payments
 Cross train intern and provide assistance where ever needed
SegmentationTechnician 2006-2007
 Responsible for initial setup of new losses determining their potential exposure and
value
 Handled Commercial Property, Home Property, EPLI, A&E and Professional Liability
claims
 Displayed a high degree of accuracy and proficiency in achieving Segmentation unit
goal of turning claims over within 24 hours of receipt
 Interact with Co-Associates and managers to resolve any issues that may arise
Associate Accountant 1997-2006
 Act as liaison between the vendor, the Account Service Team, and the Accounting
Department
 Produce monthly invoices for losses and expenses

2.  Prepare disbursement vouchers and monthly forecasting statements
 Reconcile escrow account on a quarterly basis
Education
AmericanHeart Association
Completion Card - Heartsaver First Aid CPR AED
SCS Business Technical Institute
Certificate: Computer Entry Operator
Taylor Business Institute
Cerificate: Business Management
SKILLS Word for Windows, Excel, Access, Outlok