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A practical introduction to
Lean Startup Thinking
             @RyanLou
Eric Ries          Steve Blank




Startup Lessons Learned   SteveBlank.com

                              Ash Maurya
The basis of lean startups



Learning which activities
in a startup creates value
Everything we thought we knew
• Of course people have problems
  (problem hypothesis)
• Sure, everyone will use it
  (customer hypothesis)
• I’m smart, my product is exactly what the
  world needs
  (product validation)
Build - Measure - Learn




Refer to: http://lean.st/principles/build-measure-learn for notes on the principle
and http://www.designstaff.org/articles/shortening-the-build-measure-learn-cycle-
2012-02-06.html for how to create an action plan through the BML
Start with a
measurable customer
    hypothesis

 Then focus on the
more critical ones first
3 ways to test
• Problem exploration
  – “Get the F out for the weekend”
• Concierge service
  – “Manually build out websites” – Sprout Route
• Product pitch
  – Collect currency (time, money, commitment)
Airbnb case study
• Vision: Develop a professional photography program that compliments
  Airbnb’s core business
• Hypothesis: Hosts with professional photography will get more sign-ups
• Secondary: They will sign-up for it

• MVP: Spreadsheet with concierge service, contact host if they want
  professional pictures, send photographer, upload to dropbox, pay
  photographer

• Measure: vs Control (professional photos get 2 – 3x more business)
• Learn: Photographer turnaround, Host conversions, % of listings covered



Go to: http://www.udemy.com/lectures/growth-airbnb-case-study-joe-zadeh-76819
How to get through the loop
• Experiments:

We believe people have problems launching their startups

The smallest thing we need to prove that need is to give them
money (maybe 40k?)

We will know they are successful when they finish spending the
money
How to get through the loop
• Experiments:

We believe people have problems launching their startups

The smallest thing we need to prove that need is to give them
money (maybe 40k?)

We will know they are successful when they finish spending the
money
How to get through the loop
• Experiments:

We believe people have problems:

The smallest thing we need to prove that need is to:

We will know they are successful when they:
Testing ALA startup validation
Step 1: List all the assumptions you’re making about your
business

Step 2: Highlight the ones that are most critical (go / no-go)
factors

Step 3: Figure out how to measure and evaluate it (without bias)

Step 4: Build an experiment to test, GET OUT OF THE BUILDING,

Step 5: Learn, rinse and repeat
Our mistakes from round 2
• Make sure you solve a problem you care about
• Get feedback from the right people (not just
  SUP)
• Lean startups is NOT just talking to customers
• Cost of shipping too soon (minimal), cost of
  shipping too late (fatal)
Now get out of
 the building
Best way to learn is to do it
• BUT, these might help:
  – Udemy lean startup at sxsw (http://www.udemy.com/lean-startup-sxsw-
    2012-videos-and-presentations/)
  – Eric ries’ blog (www.startuplessonslearned.com )
  – Steve blank’s blog (www.steveblank.com )
  – Ash Maurya (www.ashmaurya.com)
  – How to create a lean canvas (http://startit.rs/wp-
    content/uploads/LeanCanvas.pdf)
  – Lean canvas online (http://leancanvas.com/)
  – What is Lean UX
    (http://uxdesign.smashingmagazine.com/2011/03/07/lean-ux-getting-
    out-of-the-deliverables-business/)
  – We got it wrong, learn-measure-build
    (http://grasshopperherder.com/build-measure-learn-vs-learn-measure-
    build/)

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Intro to lean startups

  • 1. A practical introduction to Lean Startup Thinking @RyanLou
  • 2. Eric Ries Steve Blank Startup Lessons Learned SteveBlank.com Ash Maurya
  • 3. The basis of lean startups Learning which activities in a startup creates value
  • 4. Everything we thought we knew • Of course people have problems (problem hypothesis) • Sure, everyone will use it (customer hypothesis) • I’m smart, my product is exactly what the world needs (product validation)
  • 5. Build - Measure - Learn Refer to: http://lean.st/principles/build-measure-learn for notes on the principle and http://www.designstaff.org/articles/shortening-the-build-measure-learn-cycle- 2012-02-06.html for how to create an action plan through the BML
  • 6. Start with a measurable customer hypothesis Then focus on the more critical ones first
  • 7. 3 ways to test • Problem exploration – “Get the F out for the weekend” • Concierge service – “Manually build out websites” – Sprout Route • Product pitch – Collect currency (time, money, commitment)
  • 8.
  • 9. Airbnb case study • Vision: Develop a professional photography program that compliments Airbnb’s core business • Hypothesis: Hosts with professional photography will get more sign-ups • Secondary: They will sign-up for it • MVP: Spreadsheet with concierge service, contact host if they want professional pictures, send photographer, upload to dropbox, pay photographer • Measure: vs Control (professional photos get 2 – 3x more business) • Learn: Photographer turnaround, Host conversions, % of listings covered Go to: http://www.udemy.com/lectures/growth-airbnb-case-study-joe-zadeh-76819
  • 10. How to get through the loop • Experiments: We believe people have problems launching their startups The smallest thing we need to prove that need is to give them money (maybe 40k?) We will know they are successful when they finish spending the money
  • 11. How to get through the loop • Experiments: We believe people have problems launching their startups The smallest thing we need to prove that need is to give them money (maybe 40k?) We will know they are successful when they finish spending the money
  • 12. How to get through the loop • Experiments: We believe people have problems: The smallest thing we need to prove that need is to: We will know they are successful when they:
  • 13. Testing ALA startup validation Step 1: List all the assumptions you’re making about your business Step 2: Highlight the ones that are most critical (go / no-go) factors Step 3: Figure out how to measure and evaluate it (without bias) Step 4: Build an experiment to test, GET OUT OF THE BUILDING, Step 5: Learn, rinse and repeat
  • 14. Our mistakes from round 2 • Make sure you solve a problem you care about • Get feedback from the right people (not just SUP) • Lean startups is NOT just talking to customers • Cost of shipping too soon (minimal), cost of shipping too late (fatal)
  • 15. Now get out of the building
  • 16. Best way to learn is to do it • BUT, these might help: – Udemy lean startup at sxsw (http://www.udemy.com/lean-startup-sxsw- 2012-videos-and-presentations/) – Eric ries’ blog (www.startuplessonslearned.com ) – Steve blank’s blog (www.steveblank.com ) – Ash Maurya (www.ashmaurya.com) – How to create a lean canvas (http://startit.rs/wp- content/uploads/LeanCanvas.pdf) – Lean canvas online (http://leancanvas.com/) – What is Lean UX (http://uxdesign.smashingmagazine.com/2011/03/07/lean-ux-getting- out-of-the-deliverables-business/) – We got it wrong, learn-measure-build (http://grasshopperherder.com/build-measure-learn-vs-learn-measure- build/)