4. Basically...
Content marketing is a marketing technique of creating and
distributing valuable, relevant and consistent content to attract
and acquire a clearly defined audience – with the objective of
driving profitable customer action.
-Content Marketing Institute
6. Mistake 5: Failure to
Establish Target
Audience
While “Knowing Your
Customer” is part of every
marketing campaign, social
media requires you to take it one
step further.
7. You’ve got to
expand your
marketing persona
to include social
media platforms
your customers
would use.
How do they use
social media when
they’re shopping? Is
it just for input or is
it broader in terms
of influence and
additional
information?
8. Mistake 4: Failure to
Listen
Understanding the customer's
emotional status and how you
can provide a good service that
creates an emotional connection is
critical.
11. Mistake 3: Failure to
Leverage Content
You must use every piece of
content in multiple ways to get
the highest return on investment
from each piece of content.