1. By Ryan Langley
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begin

2.  What is an effective form of communication?
Shouting Swearing
Formal Email Mumbling

3. Formal Email is an effective form of
communication because it is a quick,
appropriate and convenient way of
contacting an employee.

4.  Why is it important to communicate with other
employees?
So you don’t get So that other
bored while working employees can cover
for you.
So the job at hand So you can ask them
can be accomplished about there plans
effectively and over the weekend
efficiently

5. It is important that the job at hand can be
accomplished sufficiently and successfully
so that the business/organisation can be
successful.

6.  What would be the appropriate body language in an
interview?
Sitting up straight Yawing In an
impolite fashion
Sitting in a Crossing arms
slouched position while sitting on a
chair

7. It would appropriate to sit up straight while in
an interview because it shows that in the
interview that the person in the interview is
confident and qualified for the job and when
other people look at you they a positive
impression rather than a negative.

8.  What is an inappropriate way of using your phone
when in the work place?
Using in case of an Turning it off
emergency
Calling a friend to Putting it on silent
socialise

9. Calling a friend to socialise would be an
inappropriate way to use your phone while in
the work place because when your in the
work place you are meant to work and are
not supposed to be using your phone to
socialise to friends.

10.  Why is it useful to use emoticons when emailing
someone?
To make the email seem To come across as
larger therefore making it formal and in a serious
seem formal manner
To come across as more To come across as
intellectual in your email being informal and
friendly

11. It’s useful to use emoticons to come across
as informal and friendly because sometimes
you can sound as though you are being
formal in an email when you are trying not
to.

12.  What would be an example of an active
learner?
Asking questions Listens to the speaker for
specific information
Finds it easiest to express Thinking things through
through writing and verbally thinks step by step.

13. Active learners are people that involve participation
in learning rather than listening to a speaker. Active
learners listen to the teacher for specific information
other than listening passively. Their mind is focused
on words, phrases or blocks of information which
helps the learner understand the topic that he/she is
trying to learn.

14.  What would be a formal and convenient way of
arranging a staff meeting
Sending an email to Leaving a brief post-it
everyone involved detailing note on the staff desks
the time and place
Sending a text message to Informing all of the staff
all of the staff involved involved face to face
about the meeting

15. The most formal and conventional way of arranging
a staff meeting would be to send an email to
everyone involved detailing the time and place
because putting a brief post-it note on the staff desks
wouldn’t be very convenient or sufficient, sending a
text to all of the staff involved would be sufficient but
it wouldn’t be vey appropriate and informing all of the
staff members involved face to face would be quite
time consuming.

16.  When in the workplace would it be appropriate/convenient to
communicate with other staff members
When the staff member
When relevant
is on the phone
information is
needed to be given
When the staff member
is in a meeting To arrange a party
for the weekend

17. It would be appropriate/convenient with
other staff members when relevant
information is needed to be given this is so
that the staff member can then take in the
information and do what is needed which
would push the fluency of work in the work
place.

18.  If you’re on the phone and your work colleagues
are making a lot of noise how would you deal with
this situation?
To shout at your Hang up and then
colleagues to be quiet have a word with
your colleagues
To put the caller on hold Join in the
and quietly tell your conversation with
colleagues to be quiet your colleagues

19. The most appropriate way to deal with that
sort of situation would be to politely ask the
caller to be put on hold as the work
colleagues are making too much noise and
they can’t hear the caller clearly.

20.  Ifyou see a work colleague being bullied in
the work place how would you deal with this
situation?
Report this to Confront the
your manager bully and
threaten them
Join in Ignore it and
carry on
regardless

21. The right thing to do in that situation would
be to report it to your manager so they he
can sort it out instead of you trying to sort it
out and maybe making the whole situation
worse.

22. Congratulations you beat the game!