YASH recommended a best of breed implementation of a Human Capital Management (HCM) system for its increased information transparency, management control, process standardization, data accuracy, and operational efficiency. Within this solution, YASH implemented a critical Employee Self Service (ESS) and Manager Self Service (MSS) module, utilizing the Intranet portal as a gateway to the new application functionality.

1. SAP® Human Capital Management (HCM)
Success Story @ YASH
Four-Month Global Implementation
Transformed HR into a Strategic Service Center
Quick Facts
Industry: Manufacturing Objectives: Why YASH:
Geography: Asia Pacific ▪▪ Create better storage, retrieval ▪▪ YASH could reach a quicker Return
and manipulation capabilities for on Investment (ROI) by combining
The Client: the high data volume industry best practices with rapid
▪▪ Ability to identify and support implementation methodologies
Sterlite Industries Limited future growth opportunities ▪▪ Scalable holistic solutions that
(NYSE:SILL) is India’s largest ▪▪ Provide real-time information to nurture highly effective business
non-ferrous metals and mining senior management operations
company, with aluminum, copper, ▪▪ SAP Services Partner with proven
Solution:
lead, and zinc operations in India experience and track record
and Tasmania. It is a subsidiary ▪▪ SAP ERP Human Capital
of Vedanta Resources, a London Management (HCM) Benefits:
diversified FTSE 100 metals and
mining group. It was the first Implementation Highlights: ▪▪ Solution provided transformational
company in India to operate a ability for HR to become a
copper smelter and refinery in ▪▪ YASH implemented four modules of strategic business partner.
the private sector, and owns the SAP Human Capital Management: ▪▪ Accurate, reliable and up-to-
largest Continuously Cast Copper Workforce Process Management, date data consolidated in one
Rod plant in the world. With over Talent Management, Workforce central location resulted in faster
1700 employees and revenues of $7 Analytics, and Self-Service decision-making capabilities
billion, Sterlite is one of the fastest Applications ▪▪ Greater information transparency
growing companies in India, and ▪▪ Four month implementation and employee empowerment via
plans to expand into the commercial duration ESS/MSS technology
energy production industry. ▪▪ SAP Travel Management was
implemented to reduce the
Challenges and Opportunities: processing time for submitting
travel requests, approvals, and
▪▪ Operations in multiple locations expense settlements
with disparate, non-integrated IT
systems
▪▪ Human resources tasks became
time-consuming and labor
intensive

2. Existing System Inadequate for Current and Future Needs
Sterlite is in a rapid, high-growth mode with new market and revenue opportunities. In
order to meet market demands, they needed to restructure some internal processes. An
area that was critical in meeting their strategic objectives for growth was their investment
in human capital. With employees dispersed across multiple geographies, Sterlite sought
to streamline and update their human resources (HR) system. They needed a solution that
would scale with them, provide faster return on investments, and integrate multi-level
departmental practices into one unified platform. Sterlite’s current HR process tool was
an Excel-based manual system that was inefficient for their increasing process complexity.
This higher data volume required better storage, retrieval, and manipulation capabilities
than their existing system. They needed a solution that would have the ability to identify
and support future growth opportunities and provide real time information to senior
management.
YASH Enabled Company to Respond Better to Changing Market Demands
YASH Technologies recognized Sterlite’s business challenges of today and tomorrow,
and the need to maximize the potential of its workforce, enabling efficiency and swift
responses to changing market demands. Leveraging their existing investment in SAP®,
YASH recommended a best of breed implementation of a Human Capital Management
(HCM) system for its increased information transparency, management control, process
standardization, data accuracy, and operational efficiency. Within this solution, YASH
implemented a critical Employee Self Service (ESS) and Manager Self Service (MSS)
module, utilizing the Intranet portal as a gateway to the new application functionality.
The self-service module would allow Sterlite’s HR department to provide strategic value-
added services to their staff versus being occupied with transactional activities.
To meet Sterlite’s business objectives, YASH implemented several sub-modules of SAP HCM
in only four months - which also included development of customer-specific processes.
These solutions included the following:
▪▪ Worforce Process Management — Employee administration, time and attendance
recording, monthly budget monitoring with head count planning, and travel
management.
▪▪ Talent Management — Recruitment capabilities interfaced with a custom Resume
Builder application, employee performance management, training evaluations, and
event management.
▪▪ Workforce Analytics — Online interactive and customized reports for recruitment,
employee time records, mapping of annual/mid-year appraisals, and risk analysis to
aid in decision-making.
▪▪ Self-Service Applications — Employee and manager functionalities of Personal
Change Request to cater company transfers, interim promotions, and job rotations.
YASH interfaced an additional feature of HCM that replaced all manual transactions in
Sterlite’s career portal to offset the high demand of applicants during this period of rapid
growth and aggressive business objectives. Status-based reports enhanced manager’s
decision-making abilities and reduced recruitment cycle time. Managers were able to
make online requests for more manpower through MSS and the HR department could get
the approved numbers for hiring. The profile match-up feature assisted in comparing job
requirements with the applicant’s qualifications and selection of the right candidate for
the position. This allowed Sterlite to find and retain the best employees possible.

3. “With the new system, Extended Travel and Expense Functionality Delivered Immediate Cost-Savings
relevant information
can be easily generated Sterlite sought to streamline and automate company-wide travel and expense processes.
and extracted. Its current request and approval processes were manual-based, which resulted in time
YASH successfully and cost inefficiencies. YASH implemented the SAP Travel Management solution to reduce
implemented a solution the processing time needed for submitting travel requests, approvals, and expense
that was customized settlements.
for our company and The new automated SAP Travel Management system allowed employees to fill out travel
now I can spend more requests and travel expense settlement forms online and send to the appropriate
time making strategic manager. Once approved, notifications were automatically sent to Human Resources to
business decisions, update attendance records, Accounting for pay advances, and Administration to arrange
rather than pushing for travel reservations. If an employee deleted an approved travel request, the system
papers.” would send an automatic notification to these departments as well.
- Human Resources
Manager, Sterlite Additionally, YASH developed customized components and functionality of the system
to support Sterlite’s business requirements. YASH configured eligibility rules for all
employees in the system based upon their corresponding grade levels, and incorporated
and automated existing travel policies and guidelines into SAP. A custom travel expense
settlement form was created to contain the exact fields that best suited Sterlite’s needs.
YASH also designed company reports that increased transparency of the following travel
and expense data:
▪▪ General Trip Data
▪▪ Payment History by Personnel Number and Trip Number
▪▪ Trip Receipts with Total Cost
▪▪ Who is Where? Search for Trip Destinations
These customized reports provided such accurate figures and data that Sterlite was able
to negotiate better rates with hotel and travel vendors, resulting in even further cost-
savings for the company.
Sterlite’s time recording systems are now available in real-time for managers to access,
which is an invaluable tool when working with multiple production sites scattered across
the country.
Change Management Initiatives Ensured a Successful Implementation
To facilitate the most successful implementation possible, YASH provided a strategy to
ensure high user adoption. YASH executed an extensive change management service for
Sterlite’s new Intranet portal that included:
▪▪ Training and demos — YASH consultants did mass trainings and demos in every
department, lunchroom, and production site across the country.
▪▪ SAP HCM Champions — YASH selected one employee from each department and
implemented a train-the-trainer program to create 45 champions.
▪▪ R/3 User Manual — Created step-by-step guides for ESS and MSS in soft and hard
copies.
▪▪ Interest Maintenance — Emailed weekly tips on ESS and MSS features to employees
and incorporated e-Learning add-on’s.
Due to YASH’s successful change management initiative, Sterlite’s adoption of the new
functionality was rapid and seamless. With Sterlite leveraging the new Intranet portal
solution, employees and managers found that it increased ownership of HR matters
and reduced cycle time on routine activities. Employees can now update their personal
information, make travel requests, view and revise vacation earnings, and sign-up for
training programs. Managers can view details of employees, approve or deny HR requests,
and perform employee appraisals online.

4. Integration of HR Processes Maximized Value of their Human Capital
As a world-class productivity tool, SAP HCM solution transformed Sterlite’s HR department
into a strategic, service-oriented response center. Sterlite can now collaborate on and
successfully achieve business objectives while maximizing the value of their human
capital. This comprehensive solution provided numerous company benefits:
▪▪ The customized HR portal solution seamlessly integrates recruitment management and
workforce analytics throughout the entire enterprise
▪▪ Increased efficiency made HR a strategic business partner by aligning their activities
with organizational objectives, realizing a high return on investment
▪▪ Accurate, reliable, and up-to-date data consolidated into one central location resulted
in faster decision-making capabilities
▪▪ Scalable system that will grow with the company
▪▪ Greater information transparency and employee empowerment via ESS/MSS technology
▪▪ Greater productivity; overall increase in skill level due to elimination of manual tasks
▪▪ Optimum use of talent pool and new recruits
About YASH Technologies
YASH Technologies focuses on customer success. As a leading technology services and
outsourcing partner for medium and large global customers, we leverage technology
and our flexible delivery models to drive performance and business value throughout a
customer’s enterprise. YASH’s comprehensive service approach incorporates a holistic
view of our customers that extends beyond delivery. This approach integrates enterprise
solutions and services, proprietary best practice offerings, strategic application and
maintenance outsourcing, as well as consulting and integration services. YASH is a SEI
CMMI (Level 3) and an ISO 9001:2008 certified company with U.S. and India headquarters
and regional sales and development offices spread across three continents. YASH is also
part of a select group of companies that are SAP - certified global providers of application
management services.
For more information, please visit www.yash.com or email info@yash.com
SAP-HCM-Mfg148-0811
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