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THE new WORLD OF WORK
VALUE CREATION                                   MEANING




                    EMPLOYER


                                                   EMPLOYEE
            INNOVATION                                   SELF DEVELOPMENT
            CONTINUITY            WIN - WIN              RECOGNITION
          PRODUCTIVITY            Sustainable            PASSION IN JOB
               RESULTS                                   WORKLIFE BALANCE
      COMPETITIVENESS



                                 Labor market
                                Global Economy
                               Individualisation




New
CONTEXT
focus on
RELATION
WORKPLACE87
            REMUNERATION86
              CONTRACTING85
           CONTENT|CAREER84
                 TRAINING28
mOre
             WORKINGTIME22
FLEXIBILITY
Engagement, more than satisfaction |




                   61%



 22%
                                           17%

dissatisfied        satisfied              engaged

                              Source: SD Worx – Engagement Study ©
Engagement, more than satisfaction |




                   61%



 22%
                                           17%

dissatisfied        satisfied              engaged

                              Source: SD Worx – Engagement Study ©
Engagement, more than satisfaction |


                                                           Initiative
                                                             people
Organisational Value




                                                                    Transforming HR
                                             61%
                                         Agile
                                                                     Step
                                                                      2
                                                                            Turn your employees into
                                                                            intrapreneurs who initiate
                                                                            change
                                        people

                                                      (Re)vitalising HR
                                                      Step    Make your employees agile to
                        22%                            1
                        Inflexible                                            17%
                                                              cope with changes

                        people
                       dissatisfied            satisfied                       engaged
                                     Employee Value
                                                             Source: SD Worx – Engagement Study ©
!
 Key
ELEMENTS
A complete new
                       way of organising



Autonomy
MORE RESPONSABILITY
BY MINIMIZING
HIERARCHICAL
STRUCTURES AND RULES
A complete new
                            way of organising


Strength Based Workdesign
ORGANISING WORK
MATCHING
INDIVIDUAL STRENGHTS AND
ORGANISATIONAL OBJECTIVES
A complete new
                        way of organising


Collaboration
AMPLIFYING
COLLABORATION BY
STIMULATING DIALOGUE,
INTERACTION AND
KNOWLEDGE SHARING
WHICH PARTS OF WORK ORGANISATION WILL CHANGE?
Culture & leadership | How?

Jobs & career | What?

Structures & organisation | Whereby and with whom?

Time & Place | When and where?
Culture & COMPETENCES FOR EMPLOYEES AND LEADERS
 NEW ATTITUDES AND
                   leadership
Open leadership: authenticity

Leader is talentmanager, social architect, facilitator, coach

Create a culture of trust

Define clear goals and objectives

Continuous dialogue

Stop controlling start interacting
Social Architects0   15        30           45             60


Stimulator

 Innovator

    Mentor

       Pilot

   Mediator

 Coordinator

   Productor

    Controller

         None             — WHAT ROLES ARE STILL TOO FEW IN YOUR
                          ORGANIZATION FOR OPTIMAL PERFORMANCE?
Jobs & career
From job-descriptions to roles

Personal branding

Market place with individual talent and tasks and projects

Temporary roles in projects

Transitional career
Structures & organisation
More autonomy in the teams

Minimal structure and rules

Agility embedded in organisational structure

Communities

Project-structure
Time & Place
Teleworking

Co-working-places

Knowledge-sharing-platforms

Open access to information

New labor-contracts

Project-deals based on results

Social media
CREATE BUY-IN AT C-LEVEL
MAKE A BUSINESS CASE
CREATE A INTERDISCIPLINARY PROJECT-TEAM
COMMUNICATION-PLAN
INTEGRATED APPROACH INSTEAD OF AD HOC INITIATVES
Embed
in the culture of the organisation

in the business processes

in the HR processes

    Development

     Staffing

     Performance

     Reward
Case
TELEWORKING FOR

SD WORX’
PAYROLL ADVISORS
Teleworking as first step
VISION             WORKERS               EMPLOYER
+ AUTONOMY         + AUTONOMY (PLACE)    + MOBILITY POL
+ STRENGHT BASED   — TRAFICJAM           + RETENTION POLICY
+ FLEXIBILITY      + WORK-LIFE BALANCE   + ENGAGEMENT
                                         + SERVICE TO CUSTOMER
                                         — PLACE COSTS
«
               GAIN DE TEMPS |




                       »
Avec le temps gagné tu
gagnes du temps de sommeil
« »
             GAIN DE TEMPS |

Je gagne 1,5 heure de
temps de trajet
«
                WORK-LIFE |

Pouvoir me rendre à


              »
la banque pendant les
heures de bureau
«
                 WORK-LIFE |

à la maison, tout le monde


          »
a réagi de manière très
enthousiaste
«
                DRIVER SEAT |

Tu peux plus facilement


    »
déterminer ton propre
rythme
«
                DRIVER SEAT |



                      »
Il y a plus d’autonomie
pour organiser ta journée
«
               ENGAGEMENT |



                »
Tu te sens plus ‘owner’
de la relation client
«
               ENGAGEMENT |

Mon contact avec mes


               »
clients se déroule de
manière plus souple
Critical Succes Factors
INCLUSIVE COMMUNICATE
SET THE GOALS TO REACH
ORGANIZE SUPPORT (FOR JUNIORS MAINLY)
SENSE OF BELONGING :
   ACTIVELY ENSURING THAT PEOPLE CONTINUE TO
   IDENTIFY WITH THE COMPANY AND THE TEAM
Frédéric Williquet
             +32 478 888 322
             frederic.williquet@sdworx.com
Avril 2012        @fredericw

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Future of Work. NWoW Event @ Namur

  • 1. THE new WORLD OF WORK
  • 2. VALUE CREATION MEANING EMPLOYER EMPLOYEE INNOVATION SELF DEVELOPMENT CONTINUITY WIN - WIN RECOGNITION PRODUCTIVITY Sustainable PASSION IN JOB RESULTS WORKLIFE BALANCE COMPETITIVENESS Labor market Global Economy Individualisation New CONTEXT
  • 4. WORKPLACE87 REMUNERATION86 CONTRACTING85 CONTENT|CAREER84 TRAINING28 mOre WORKINGTIME22 FLEXIBILITY
  • 5.
  • 6. Engagement, more than satisfaction | 61% 22% 17% dissatisfied satisfied engaged Source: SD Worx – Engagement Study ©
  • 7. Engagement, more than satisfaction | 61% 22% 17% dissatisfied satisfied engaged Source: SD Worx – Engagement Study ©
  • 8. Engagement, more than satisfaction | Initiative people Organisational Value Transforming HR 61% Agile Step 2 Turn your employees into intrapreneurs who initiate change people (Re)vitalising HR Step Make your employees agile to 22% 1 Inflexible 17% cope with changes people dissatisfied satisfied engaged Employee Value Source: SD Worx – Engagement Study ©
  • 10. A complete new way of organising Autonomy MORE RESPONSABILITY BY MINIMIZING HIERARCHICAL STRUCTURES AND RULES
  • 11. A complete new way of organising Strength Based Workdesign ORGANISING WORK MATCHING INDIVIDUAL STRENGHTS AND ORGANISATIONAL OBJECTIVES
  • 12. A complete new way of organising Collaboration AMPLIFYING COLLABORATION BY STIMULATING DIALOGUE, INTERACTION AND KNOWLEDGE SHARING
  • 13. WHICH PARTS OF WORK ORGANISATION WILL CHANGE? Culture & leadership | How? Jobs & career | What? Structures & organisation | Whereby and with whom? Time & Place | When and where?
  • 14. Culture & COMPETENCES FOR EMPLOYEES AND LEADERS NEW ATTITUDES AND leadership Open leadership: authenticity Leader is talentmanager, social architect, facilitator, coach Create a culture of trust Define clear goals and objectives Continuous dialogue Stop controlling start interacting
  • 15. Social Architects0 15 30 45 60 Stimulator Innovator Mentor Pilot Mediator Coordinator Productor Controller None — WHAT ROLES ARE STILL TOO FEW IN YOUR ORGANIZATION FOR OPTIMAL PERFORMANCE?
  • 16. Jobs & career From job-descriptions to roles Personal branding Market place with individual talent and tasks and projects Temporary roles in projects Transitional career
  • 17. Structures & organisation More autonomy in the teams Minimal structure and rules Agility embedded in organisational structure Communities Project-structure
  • 18. Time & Place Teleworking Co-working-places Knowledge-sharing-platforms Open access to information New labor-contracts Project-deals based on results Social media
  • 19. CREATE BUY-IN AT C-LEVEL MAKE A BUSINESS CASE CREATE A INTERDISCIPLINARY PROJECT-TEAM COMMUNICATION-PLAN INTEGRATED APPROACH INSTEAD OF AD HOC INITIATVES
  • 20. Embed in the culture of the organisation in the business processes in the HR processes Development Staffing Performance Reward
  • 22. Teleworking as first step VISION WORKERS EMPLOYER + AUTONOMY + AUTONOMY (PLACE) + MOBILITY POL + STRENGHT BASED — TRAFICJAM + RETENTION POLICY + FLEXIBILITY + WORK-LIFE BALANCE + ENGAGEMENT + SERVICE TO CUSTOMER — PLACE COSTS
  • 23. « GAIN DE TEMPS | » Avec le temps gagné tu gagnes du temps de sommeil
  • 24. « » GAIN DE TEMPS | Je gagne 1,5 heure de temps de trajet
  • 25. « WORK-LIFE | Pouvoir me rendre à » la banque pendant les heures de bureau
  • 26. « WORK-LIFE | à la maison, tout le monde » a réagi de manière très enthousiaste
  • 27. « DRIVER SEAT | Tu peux plus facilement » déterminer ton propre rythme
  • 28. « DRIVER SEAT | » Il y a plus d’autonomie pour organiser ta journée
  • 29. « ENGAGEMENT | » Tu te sens plus ‘owner’ de la relation client
  • 30. « ENGAGEMENT | Mon contact avec mes » clients se déroule de manière plus souple
  • 31. Critical Succes Factors INCLUSIVE COMMUNICATE SET THE GOALS TO REACH ORGANIZE SUPPORT (FOR JUNIORS MAINLY) SENSE OF BELONGING : ACTIVELY ENSURING THAT PEOPLE CONTINUE TO IDENTIFY WITH THE COMPANY AND THE TEAM
  • 32. Frédéric Williquet +32 478 888 322 frederic.williquet@sdworx.com Avril 2012 @fredericw