Stephan Janssen – Founder of Parleys.com, BeJUG and Devoxx – shared his experience in monitoring of their web application infrastructure using the RTView platform. Learn how the Parleys team was able to get better visibility into potential performance hotspots in their web applications from monitoring their GlassFish application servers and associated JVM processes resulting in better user responsiveness on the Parleys.com website. Tom Lubinski, the Founder and CTO of SL, discussed how RTView helps application support and operation teams uncover bottlenecks and performance issues reducing their overall support costs and resources to maintain operations. An overview of the product architecture, solution offerings and use cases was discussed.

1. Monitoring of Applications for Performance
and Availability
RTView for APM
for applications built using GlassFish
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2. Presenters
Stephan Janssen
Founder Parleys.com,
Devoxx and BeJUG
www.parleys.com
Mark Bloomberg Tom Lubinski
Global Account Director Founder, CTO
www.sl.com www.sl.com
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3. Agenda
Application Support Challenges
Parleys.com
RTView for APM
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4. Application Support Teams
“Need to find the bad guy”
“The system is slow. It’s your app. Fix it”
“What? It performed when I tested it”
“Need use case to recreate problem”
“Nightly reboots to prevent system slows down”
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5. Software performance and availability is critical
BUT
Applications are
custom
complex
distributed
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6. “Everybody has monitoring”
True. However:
1. Highly siloed, does not provide end to end visibility
2. Datacenter-centric, not application-centric
3. Multiple levels of information are generally unavailable:
• Business metrics
• Application Performance metrics
• Infrastructure metrics
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7. Effective Application Performance Monitoring
Enables proactive monitoring and alerting:
• Provides access to all necessary data
• Extends existing monitors and tools
• Presents application-centric, intuitive views of information
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8. Effective Application Performance Monitoring
Also provides:
• Comprehensive, deep-dive analytics
• Historical analysis and baselining
• Configuration and customization capabilities
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9. Effective Application Monitoring
Requires visibility into the entire stack
Dependency
Application Mapping Automated
Tier App Views
Middleware Single Pane Component
& Server Tier of Glass Deep-Dive
Hardware Infrastructure
& OS Tier Systems Detail
Management
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10. Parleys.com
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11. Parleys.com Architecture
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12. RTView – Parleys Overview
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13. RTView GlassFish Server Heatmap
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14. RTView GlassFish Server Summary
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15. RTView JVM Heatmap
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16. RTView Alerts
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17. RTView for APM Introduction
• Real-Time Application Monitoring
• Visibility into Health State of
Critical Applications
– Are all components working
properly?
– Are they performing fast
enough?
– How do I fix it if something
goes wrong?
• Specializing around Application
and Middleware Tier
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18. Monitoring Architecture
RTView for APM Architecture – Conceptual View
Applications
Middleware
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19. Develop custom Monitoring Views using RTView Builder
Rapid display and GUI
development
Application developed
data model and
custom views for
application MBeans
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20. Develop custom Monitoring Views using RTView
OOCL World WideShipment Tracking Hospitality Card application at Financial Services
Harrah’s casino gaming tables
Tax Season at Intuit PJM Real-time Energy Pricing Banking application in Korea
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21. Broad Range of Application Monitoring Customers
• Typical large implementation,
distributed over several
regions with many custom
applications
• Heatmap View showing
current state of entire system
– size represents number of
servers for application
• Color represents how close
metric is to SLA – large red
boxes are worst – drilldown to
detail
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22. Custom Monitoring of Application Metrics
• Drilldown to detail level metrics
showing internal metrics from
each application
• Sophisticated history and alert
view allows fine-tuning of
thresholds for each metric
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23. Drilldown to Detailed Application Metrics
• Drilldown to Single Service
Summary view
– Application Metrics
– JVM
– Middleware
– System
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24. RTView Demo
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25. Questions and Next Steps
Visit www.sl.com
Request evaluation of RTView
Schedule a demo or briefing
Contact: Mark Bloomberg, mark.bloomberg@sl.com
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26. Thank you!
Recording and presentation will be emailed to you
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