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Lessons Learned: The Best Laws &
Approaches to Short-Term Rentals
Short-term rentals for 30 days or less is a
vibrant, growing market
 49% of travelers stayed in or are planning to stay in
a short term rental this year, up from 40% in 2011
 Travelers like the affordability, space and ability to
stay with large groups in shot-term rentals
 Short-term rentals represent a $24 billion annual
market in the U.S.— 8% of the total U.S. travel market
 According to PhoCusWright, there are 1.2 million
vacation rentals in the U.S.
*sources at www.stradvocacy.org/assets/STRAC-Fact-Sheet-v21.pdf

Short-Term Rental Facts
2
Like all fast-growing, market-based
innovations, many are left wondering what
this means for their communities.
With little information, states and
municipalities have passed a patchwork of
regulations.
We believe local regulations should be easy
for residents to locate, understand and
comply with.

What’s “good” regulation?
3
The issue: The community in the Coachella Valley first passed
short-term rental regulations that required:
 Conditional use permits ($500 or more) and a three-day
minimum for short-term rentals.
 Restrictions on parking, noise, the number of renters, and
the days a property could be rented annually.
 Public hearings for all applications. In one case, the Palm
Desert Planning Commission denied an application without
evidence of wrongdoing.
The California Desert Association of Realtors predicted the
permit process would lead to few following the law and paying
the occupancy tax. Ultimately, the city agreed.

Palm Desert, CALIFORNIA
4
The solution: In April 2012, a Palm Desert ordinance went into
effect for the licensing of all residential short-term rentals.
Those rules call for:
 A short-term rental permit, if the property is rented for 27
days or less. Permits must be renewed annually.
 An application fee of $25 per property.

Lesson Learned
Exorbitant fees and an onerous
process to register properties did
not work for the city or short-term
renters. A reasonable registration
process and fee is a sensible
approach, allowing for this market
to grow while creating safeguards
for Palm Desert residents.

 A fine of up to $5,000 for anyone without a permit or not
collecting a 9% Transient Occupancy Tax.
The Result: More residents registered, compliance rose and
the city collected more transient occupancy taxes.
“We learned that we needed to focus on the dealing with the
loss of transit occupancy tax, and to look at a nuisance as a
nuisance no matter how the property is being managed or
lived in... we decided to create an ordinance that would
promote the business side of our rental community
establishing a low fee license to encourage registration.”
Tony Bagato, Principal Planner, City of Palm Desert

Palm Desert, CALIFORNIA
5
The issue: In the summer of 2011, the City Council of
Atlantic City quietly voted to prohibit residential property
owners from renting their properties for less than 90 days at
a time to address allegations of late night noise and parties.
There was very little evidence of those “parties” and such a
change was a de facto ban on vacation rentals.
The solution: Short-term rental providers formed a
coalition, the Atlantic City Coalition of Landlords, hired an
attorney and began holding meetings and conference calls.
Lawyers found the city wrongly targeted “absentee owners”
and sought to define short-term rentals as hotels. In fact, by
targeting “absentee owners” the city was violating New
Jersey law. The Supreme Court judge ruled in the coalition’s
favor.

Atlantic City, NEW JERSEY
6
The result: Instead of forcing the city to summary judgment,
the group reached an agreement with the city in December
2012 that repealed the ban and stipulated that the city
wouldn’t prohibit short-term rentals or impose fees on those
rentals in the future.

Lesson Learned
Building a large, well-coordinated
group with strong legal
representation is incredibly
powerful. In the case of Atlantic
City, it led to a historic legal ruling.

“It’s critical to have and build relationships with other local
property owners as this provides strength and resources in
fighting those that attempt to wrongly restrict vacation
rentals…
“We ended up paying $35,000 to our lawyers, but that was
well worth it given the results we achieved. The more
members you have the better as it helps defray the cost, our
costs though not fun became affordable with more people
involved. It was a very worthwhile investment.”
Steve Laskarides, Atlantic City, New Jersey

Atlantic City, NEW JERSEY
7
The issue: Three cabin rental property managers in Blue Ridge,
GA formed a group shortly after a local vacation cabin rental
company went out of business and allegedly had collected and
not remitted taxes.
The solution: The Blue Ridge Lodging Association was formed as
an alliance of lodging providers working and solving common
problems, such as issues with renters, working with
subcontractors and how to comply with regulations and pay
taxes.
The association designed qualifications for others to join, such
as proof of paying local lodging taxes, and set best practices for
short-term rentals. They created a board, solicited all lodging
providers in the area, and planned an event, the Blue Ridge
Blues and BBQ Festival, during a slow time between seasons to
give people a reason to visit.

Blue Ridge, GEORGIA
8
The result: The association has united short-term rental
providers in the mountains of North Georgia. The Blues and
BBQ Festival brought 8,000 to Blue Ridge over two days last
year.

Lesson Learned
Forming a tight-knit group locally
that is focused on advancing the
interests of short-term rentals is
formidable. And creative
contributions like the Blues and
BBQ festival only makes your group
more important to your community.

“The festival has allowed our board to form great
relationships with local officials between the city, county and
chamber of commerce. They – as well as local businesses and
residents – appreciate our festival and the meaningful
benefits short-term rentals bring to Blue Ridge.”

CJ Stam, President, The Blue Ridge Lodging Association

Blue Ridge, GEORGIA
9
 When communities decide to regulate short-term rentals in a clear and
simple way, such as requiring visitors to pay taxes, rental providers, local
businesses and government budgets benefit.
 Check out these examples of local areas that have enacted clear, easy-tounderstand taxes and how communities have benefited from the revenue:
In Orange County, Florida, the tourist development tax on visitors
who stay in short-term rentals generated $15.2 million in July
2013 alone. That figure is up 5.4% over the same time period a
year ago. County Comptroller Martha Haynie said the income
“will help the county in meeting its current financial obligations.”
Okaloosa County, Florida, 12,200 properties pay a local occupancy
tax and state sales tax that brought in around $13.2 million in
2012. The income funds the Tourist Development Council’s
operations and advertising to attract more visitors, creating a
positive and mutually beneficial cycle.

Mutually Beneficial Regulations
10
 When communities decide to regulate short-term rentals in a clear and
simple way, such as requiring visitors to pay taxes, rental providers, local
businesses and government budgets benefit.
 Check out these examples of local areas that have enacted clear, easy-tounderstand taxes and how communities have benefited from the revenue:
The city of Encinitas, California used roughly $500,000 it pulled in
from an occupancy tax on short-term rentals to help fund
research for a project to replenish eight miles of its beaches.
The Bradenton Area Convention Center & Visitors Bureau in
Florida is partnering with Southern Living magazine to host a
restaurant week and country music concert next year. The festival
is designed to attract visitors and is funded through revenues from
the bed tax that all Manatee County visitors pay when they stay in
a local hotel or short-term rental property.

Mutually Beneficial Regulations
11
Professional Association of Innkeepers International
12
PROMOTION OF ECONOMIC DEVELOPMENT THROUGH THE VISITORS INDUSTRY

WHEREAS, communities throughout the United States rely on local hotel taxes to promote travel and tourism and support the
local visitors industry; and
WHEREAS, local hotel taxes often fund convention and visitors bureaus, convention centers, sports arenas and sports teams; and
WHEREAS, local hotel taxes often support local cultural programs including music, film, gaming, visual arts, dance and more; and
WHEREAS, short-term rental of homes can often be subject to hotel taxes; and
WHEREAS, short-term rental of homes can provide a flexible housing stock that allows family travelers spending longer periods of
time in a community a safe accommodation while contributing to the local economy; and
WHEREAS, short-term rental of homes can provide homeowners an opportunity to hold property as an investment, for a better
sales market, or for future planning; and
WHEREAS, fair regulation of short-term rentals ensures greater compliance and greater receipt of local hotel taxes; and
WHEREAS, regulations of short-term rentals that establish a reliable way for a municipality to identify and contact the short-term
rental owner, make the tax collection and remittance obligation clear and treat the short-term rental owner the same as long-term
rental owners can achieve the highest level of compliance; and
WHEREAS, onerous regulations of short-term rentals can drive the industry underground, thus evading local regulations and local
hotel taxes;
NOW, THEREFORE, BE IT RESOLVED, that the U.S. Conference of Mayors urges support for economic development
opportunities through the visitors industry by encouraging regulations of the short-term rental industry that (1) establish a reliable
way for the municipality to identify and contact the short-term rental owner; (2) make the tax collection and remittance
obligations clear to the short-term rental owner; and (3) treat short-term rental tenants the same as long-term rental tenants.
Regulations that accomplish all three can achieve a high level of compliance, and are highly effective.

US Conference of Mayors Resolution,
unanimously passed June 2012
RESOLUTION ADOPTED JUNE 2012: http://usmayors.org/resolutions/80th_Conference/cdh08.asp 13
www.stradvocacy.org

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The Best Laws & Approaches to Short-Term Rentals Regulations

  • 1. Lessons Learned: The Best Laws & Approaches to Short-Term Rentals
  • 2. Short-term rentals for 30 days or less is a vibrant, growing market  49% of travelers stayed in or are planning to stay in a short term rental this year, up from 40% in 2011  Travelers like the affordability, space and ability to stay with large groups in shot-term rentals  Short-term rentals represent a $24 billion annual market in the U.S.— 8% of the total U.S. travel market  According to PhoCusWright, there are 1.2 million vacation rentals in the U.S. *sources at www.stradvocacy.org/assets/STRAC-Fact-Sheet-v21.pdf Short-Term Rental Facts 2
  • 3. Like all fast-growing, market-based innovations, many are left wondering what this means for their communities. With little information, states and municipalities have passed a patchwork of regulations. We believe local regulations should be easy for residents to locate, understand and comply with. What’s “good” regulation? 3
  • 4. The issue: The community in the Coachella Valley first passed short-term rental regulations that required:  Conditional use permits ($500 or more) and a three-day minimum for short-term rentals.  Restrictions on parking, noise, the number of renters, and the days a property could be rented annually.  Public hearings for all applications. In one case, the Palm Desert Planning Commission denied an application without evidence of wrongdoing. The California Desert Association of Realtors predicted the permit process would lead to few following the law and paying the occupancy tax. Ultimately, the city agreed. Palm Desert, CALIFORNIA 4
  • 5. The solution: In April 2012, a Palm Desert ordinance went into effect for the licensing of all residential short-term rentals. Those rules call for:  A short-term rental permit, if the property is rented for 27 days or less. Permits must be renewed annually.  An application fee of $25 per property. Lesson Learned Exorbitant fees and an onerous process to register properties did not work for the city or short-term renters. A reasonable registration process and fee is a sensible approach, allowing for this market to grow while creating safeguards for Palm Desert residents.  A fine of up to $5,000 for anyone without a permit or not collecting a 9% Transient Occupancy Tax. The Result: More residents registered, compliance rose and the city collected more transient occupancy taxes. “We learned that we needed to focus on the dealing with the loss of transit occupancy tax, and to look at a nuisance as a nuisance no matter how the property is being managed or lived in... we decided to create an ordinance that would promote the business side of our rental community establishing a low fee license to encourage registration.” Tony Bagato, Principal Planner, City of Palm Desert Palm Desert, CALIFORNIA 5
  • 6. The issue: In the summer of 2011, the City Council of Atlantic City quietly voted to prohibit residential property owners from renting their properties for less than 90 days at a time to address allegations of late night noise and parties. There was very little evidence of those “parties” and such a change was a de facto ban on vacation rentals. The solution: Short-term rental providers formed a coalition, the Atlantic City Coalition of Landlords, hired an attorney and began holding meetings and conference calls. Lawyers found the city wrongly targeted “absentee owners” and sought to define short-term rentals as hotels. In fact, by targeting “absentee owners” the city was violating New Jersey law. The Supreme Court judge ruled in the coalition’s favor. Atlantic City, NEW JERSEY 6
  • 7. The result: Instead of forcing the city to summary judgment, the group reached an agreement with the city in December 2012 that repealed the ban and stipulated that the city wouldn’t prohibit short-term rentals or impose fees on those rentals in the future. Lesson Learned Building a large, well-coordinated group with strong legal representation is incredibly powerful. In the case of Atlantic City, it led to a historic legal ruling. “It’s critical to have and build relationships with other local property owners as this provides strength and resources in fighting those that attempt to wrongly restrict vacation rentals… “We ended up paying $35,000 to our lawyers, but that was well worth it given the results we achieved. The more members you have the better as it helps defray the cost, our costs though not fun became affordable with more people involved. It was a very worthwhile investment.” Steve Laskarides, Atlantic City, New Jersey Atlantic City, NEW JERSEY 7
  • 8. The issue: Three cabin rental property managers in Blue Ridge, GA formed a group shortly after a local vacation cabin rental company went out of business and allegedly had collected and not remitted taxes. The solution: The Blue Ridge Lodging Association was formed as an alliance of lodging providers working and solving common problems, such as issues with renters, working with subcontractors and how to comply with regulations and pay taxes. The association designed qualifications for others to join, such as proof of paying local lodging taxes, and set best practices for short-term rentals. They created a board, solicited all lodging providers in the area, and planned an event, the Blue Ridge Blues and BBQ Festival, during a slow time between seasons to give people a reason to visit. Blue Ridge, GEORGIA 8
  • 9. The result: The association has united short-term rental providers in the mountains of North Georgia. The Blues and BBQ Festival brought 8,000 to Blue Ridge over two days last year. Lesson Learned Forming a tight-knit group locally that is focused on advancing the interests of short-term rentals is formidable. And creative contributions like the Blues and BBQ festival only makes your group more important to your community. “The festival has allowed our board to form great relationships with local officials between the city, county and chamber of commerce. They – as well as local businesses and residents – appreciate our festival and the meaningful benefits short-term rentals bring to Blue Ridge.” CJ Stam, President, The Blue Ridge Lodging Association Blue Ridge, GEORGIA 9
  • 10.  When communities decide to regulate short-term rentals in a clear and simple way, such as requiring visitors to pay taxes, rental providers, local businesses and government budgets benefit.  Check out these examples of local areas that have enacted clear, easy-tounderstand taxes and how communities have benefited from the revenue: In Orange County, Florida, the tourist development tax on visitors who stay in short-term rentals generated $15.2 million in July 2013 alone. That figure is up 5.4% over the same time period a year ago. County Comptroller Martha Haynie said the income “will help the county in meeting its current financial obligations.” Okaloosa County, Florida, 12,200 properties pay a local occupancy tax and state sales tax that brought in around $13.2 million in 2012. The income funds the Tourist Development Council’s operations and advertising to attract more visitors, creating a positive and mutually beneficial cycle. Mutually Beneficial Regulations 10
  • 11.  When communities decide to regulate short-term rentals in a clear and simple way, such as requiring visitors to pay taxes, rental providers, local businesses and government budgets benefit.  Check out these examples of local areas that have enacted clear, easy-tounderstand taxes and how communities have benefited from the revenue: The city of Encinitas, California used roughly $500,000 it pulled in from an occupancy tax on short-term rentals to help fund research for a project to replenish eight miles of its beaches. The Bradenton Area Convention Center & Visitors Bureau in Florida is partnering with Southern Living magazine to host a restaurant week and country music concert next year. The festival is designed to attract visitors and is funded through revenues from the bed tax that all Manatee County visitors pay when they stay in a local hotel or short-term rental property. Mutually Beneficial Regulations 11
  • 12. Professional Association of Innkeepers International 12
  • 13. PROMOTION OF ECONOMIC DEVELOPMENT THROUGH THE VISITORS INDUSTRY WHEREAS, communities throughout the United States rely on local hotel taxes to promote travel and tourism and support the local visitors industry; and WHEREAS, local hotel taxes often fund convention and visitors bureaus, convention centers, sports arenas and sports teams; and WHEREAS, local hotel taxes often support local cultural programs including music, film, gaming, visual arts, dance and more; and WHEREAS, short-term rental of homes can often be subject to hotel taxes; and WHEREAS, short-term rental of homes can provide a flexible housing stock that allows family travelers spending longer periods of time in a community a safe accommodation while contributing to the local economy; and WHEREAS, short-term rental of homes can provide homeowners an opportunity to hold property as an investment, for a better sales market, or for future planning; and WHEREAS, fair regulation of short-term rentals ensures greater compliance and greater receipt of local hotel taxes; and WHEREAS, regulations of short-term rentals that establish a reliable way for a municipality to identify and contact the short-term rental owner, make the tax collection and remittance obligation clear and treat the short-term rental owner the same as long-term rental owners can achieve the highest level of compliance; and WHEREAS, onerous regulations of short-term rentals can drive the industry underground, thus evading local regulations and local hotel taxes; NOW, THEREFORE, BE IT RESOLVED, that the U.S. Conference of Mayors urges support for economic development opportunities through the visitors industry by encouraging regulations of the short-term rental industry that (1) establish a reliable way for the municipality to identify and contact the short-term rental owner; (2) make the tax collection and remittance obligations clear to the short-term rental owner; and (3) treat short-term rental tenants the same as long-term rental tenants. Regulations that accomplish all three can achieve a high level of compliance, and are highly effective. US Conference of Mayors Resolution, unanimously passed June 2012 RESOLUTION ADOPTED JUNE 2012: http://usmayors.org/resolutions/80th_Conference/cdh08.asp 13