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                           Service Delivery


                                   Year- 2012-13
Intent
•   NXHR – Line of business
•   Assignments under the scope of NHR
•   Service value proposition
•   Competitive landscape
•   Where we stand
•   What we do differently
•   Scalability opportunity
•   Strategy for mining the opportunity
•   Lessons from 2010-13 & way ahead
•   Focus for 2012-13



                                          2
NXHR- Line of Business

                        End to end recruitment process managed,
Recruitment Process
                      with complete accountability of meeting target
   Management
                            numbers in the agreed timeframe
 Human Resources       Employee Engagement and management of
   Outsourcing              HR processes for the organization

                        Managing contingent requirements where
Contingency Hiring
                        complete client management is required

                       Services managed through the suite of tools
   XiTE Services
                                 available on XHR HRMS

                      Consulting assignments based on the clients
 Advisory Services
                                       requirement
                        Projects that are based on recruitment
      Projects        management or employee management for a
                                stipulated period of time
                                                                       3
Assignments under the scope
of NXHR Services



                              4
Human Resources Management
Xecute HR may choose to do offer any of the services stated above and classify the
project under the HRO definition.
Key factors kept in mind
• Expansion of Services
• Scale of Services




                                        Consul
         Tempin
         Employ

         Employ




                                                       Factor


                                                       Factor
         Payroll

         Compli
Servic




         Manag




                                                       Succe
                                        Xecut




                                                       Failur
         ement                                                                 Way Forward




                                               e HR
                                  RPO
         ance




                                        ting
                                                                              - NXHR to take




                                                       s-


                                                       s-
es

         ee

         ee




                                                       e
         g
                                                                              calculated risks
HRO      a   a    a     a     X   a     a   Sayaji                - Lack of
1                                           Hotels                ownership   on the projects
                                                                  - Cost vs   - Build/Hire
                                                                  Revenue     capability under
                                                                  - Scoping
                                                                  not done
                                                                              NXHR
                                                                  properly    - Define
HRO      a   a     X     X    X    X    X   Alcatel               - Client    accountability in
2                                           Lucent                Managem     interdependent
                                                                  ent         projects
HRO      a   a    a     a     a   a     a   Sweet      -          -Costing    - Scoping to be
3                                           Water      Interdep   - Model     inflated by 20%
                                            Hospital   end
                                            ity        ability                for costing and
HRO      X   X    a     a     a    X    X   Victorin
                                                                              deployment
4                                           ox                                purpose             5
Recruitment Process Management
     RPO may have different models but would primarily have activities which are
     subsets of
     • Requisition Management
       Candidate Management
       Sourcing Management
           Recrui
           Volum




                                   Factor



                                   Factor
           Sourci




                                   Tempi
Servic




           tment




                                   Accou


                                   Succe
                                   Xecut




                                   Failur
           Candi
           Niche
           Skills




           date
           Skill




                                   eHR
           Low
           ng




                                   ng
                                                                              Way Forward
es




                                   ss

                                   s-
           e




                                   e
                                   -
                                                 -Cost                       - - Define
                                       Ericss        Saving                  accountability in
    RPO
           a   a   a   X   a   a   X        o    - Sourcing                  interdependent
     1
                                            n        Pipelin
                                                                             projects
                                                     e
                                                                             - Scoping to be
                                                               -Client
    RPO
           a   a   X   X   X   a   X
                                       Motrici
                                                                    Manage
                                                                             inflated by 20%
       2                                   ty                                for costing and
                                                                    ment
                                         W-                                  deployment
    RPO
                                           S                   -             purpose
           a   X   X   a   a   a   X       er                      Comme     - Buy in from the
     3
                                           v                       rcials
                                           e
                                                                             Delivery team
                                                                             and Finance
                                       Ingers
    RPO                                    ol                                team on all         6
           X   a   X   a   a   a   X
XiTE Services
Distinctio




                                        Performa
                             Onboardi




                                                          Factors -




                                                                          Factors -
Services




                                                          Success
                   Payroll




                                        Xecute




                                                                          Failure
HRMS

             RMS




                             Exit


                                        nce

                                        HR
                             ng
n




Model   a     X      X        X    X     X   SWH                          -
1                                                                         Commercials
Model   X    a       X        X    X     X
2

Model   X     X     a         X    X     X   Victorinox
3

Model   X     X      X       a     X     X   Ericsson     - Performance
4                                                         - Cost Saving


• The XiTE – related services come into NXHR only if it is a combination
  of services and portal usage
• The client may chose to take complete HRMS Suite or any one or more
  parts of the suite along with Services.                                               7
Contingency and Projects




                                                                                          y Stage
                        Potentia




                                   Services


                                               Databas




                                                                                          Maturit
                                               Utilizati




                                                                            Activiti
                                                               Xecute
                                   Other
               Niche




                        l RPO
               Skills




                                                               HR
                                               on




                                                                            es
                                               e
 Contingency
 Assignment




                  a                                            Emers        -Client       - RPO
                                                                            Manage
                                                               on           ment
                                                                                          - Sole
                            a                                  GE           -             Vendor
                                                                            Reviews
                                                                            -
                                       a                       Victorin     Constant
                                                               ox           follow
                                                                            ups
                                                         a   Niche Skills              Potential    Database
Projects and Contingency                                                               RPO          Utilization
Assignments will be
                                              Projects

                                                                    a
classified as assignments
which come to NXHR for a                                                                   a
small period of time but
have a potential of either
converting in long term                                                                                 a
assignments or need                                                                                           8
accountability as a key
NXHR Value
Proposition



                           9
Service Value Proposition
•   Employer Branding                                  •Cost Saving
                                                       •Variablising Source
•   Deploying Technology to decrease
    manual intervention in transactional               Dependency
    activities ( example: E-Onboarding)                •Scalability in terms of
•   Enhanced Process Management through                resources
    the team deployed onsite
     –   Complete accountability of the end to end   Ericsson Global India”
         process management                          Cost Saving of approximately 50%
•   Process Benchmarking while creating              on Sourcing
                                                     Source Mix    Consultants 25%
    the process to be followed by the                              Xecute HR   30%

    delivery team
                                                                   Referrals   30%
                                                                   Campus       3%
                                                                   Direct       3%
•   Resource Optimization wrt the                                  Internal     9%

    internal resources and the resources
                                                     Campus Recruitment and Shared
    deployed by the outsourcing unit                 Services moved from EIL to EGIL
     –   Flexibility of removing and adding
         resources basis the requirement
•   Enhancing Candidate and Employee
    Experience through complete
    handholding
•   Direct and Indirect Cost Reduction
Onboarding- Service Value Proposition

•   Employer Branding
                                            • Seamlessly bridging the gap
•   Accelerated Power On-Boarding           between candidate experience
•   Enhanced Employee Experience :          and the employee experience
    Satisfaction Parameters are as          • Made to Order
    follows
                                            • Power of Analytics : Business
      Elimination of Manual Processes      Intelligence Tool Offering
      Make the new hire paperwork          • Variablising Cost
         process completely paperless       • Quick Start & Closure
      Minimization of duplication of
         effort
•   Indirect Cost Saving-Employee
    functional from day 1                   Cost Saving through the
      Improved Return on investment        following medium
                                            • Reduction in Manpower
•   Enhanced reporting & easy               Cost
    compliance                              • Increase in New Employee
•   Better forecast of new hires            productivity
•   Easier management of volumes            • Process Enhancement
•   E-File Creation cum Management:
    Electronic storage of allCandidate
             Satisfied employee          to Engaged Employee a S
                                                                         11
Competition




              12
Competitive Landscape




   1 Of the largest      Leading on-          Is into end to        Into Business
    service provider       demand talent         end                    process
    in this space          management            management of          automation
   Recognized             solutions             entire career         Serves only
    leading tech firm     More than 5,000       cycle of your          North American
    by FORBES,             organizations         employees              Human
    Deloitte &             users                Worldwide              Resource Market
    Touche, Gartner       Talent                presence              Partners with
   Client Sat 97 %        management            covering major         organizations
   Dedicated              network of over       European states        that are -
    support team           200 million           , however              consulting/techn
                           candidates            selected Asian         ology firm,
   Training
                          Taleo runs on a       countries              business process
    programs                                                                        13
                           world-class          Named a finalist       automation
Competitive Landscape

   PAN India +         Provides end to         Technology based              Talent Supply Chain
    Global               end Tech-Enabled         recruitment                    Management to
    presence since       Recruitment              management solution            Total Talent
    Ma Foi               Services including      Unique risk-reward             Acquisition
    became a part        Job Portal               sharing models                 Consulting
    of Ranstad           Management              Some of its Clients:          Direct competition in
    since 2008           Services,                                               the space
                         Recruitment             BFSI- AVIVA, Kotak,
   They have a                                   BSLI                          Contingency search
    range of             Branding Services,
                         Sourcing Services,      IT/ITES- Microsoft,           Temp staffing
    staffing
    solutions            Assessment &             Philips, Male my Trip         Contract Staffing
    including Exec       Interviewing, Add       Telecom- NSN, Idea,           Resume Write
    Search               Response & Career        Tata Communications            Services
   More than 20
    specialization      Interface old
                         2 decade                Diversified services in       Presence of more
    years of             organization
                         Management               the space of SCM,              than a decade in
    experience in       Serves overseas          assessment center,             India specializing in
    primarily            clients                  BGV, Payroll, Shared           Staffing Solutions ,
    staffing and        Utilizes Social          Services                       with edge in IT &
    recruitment          Media as a search       Service Delivery               Engineering Sector
    services             tool                     through technology            Has a separate
   Specialized         Also provide a           platform for- Exit, Help       Consulting & 14
    divisions and                                 Desk, On boarding,&            Outsourcing Group
Competitive Landscape

                                                          Emerald
          Features          i-CMS   Taleo   Silk Road                       XecuteHR
                                                          Software

Interactive Web Portal       a       a          a            X       No

Status completion Bar        a       a          a            a       No
                                                                     Database reports
                                             Partially-
                                                                     available, which
On Boarding reports          X       a       Process         X
                                            Completion               include custom
                                                                     reports
Dashboards for Hiring
                             X       a          X            X       No
Managers
                                                                     There is a possibility
Seamless Data Integration
                             X       a          a            a       of data migration
with existing software
                                                                     using flat file
E-Filing with Digital
                             X       a          a            a       No
Signatures
Merger with ATS-Applicant
Tracking System- Offer       X       X          X            a       No
                                                                                       15
acceptance
Xecute HR- where we stand
                       Hire   Blue    MaF      People       Absolut   Xecute
                       Pro    Star    oi       Strong       e HR      HR
Long presence in the     a      a      a         a             a        X
market
Pan India and Global     a      a      a         a             a        X
Presence
Technology Support       X      X       X        a             X        a

Varied Service Line PropositionX
              Value
                        X              a          X
                                                 Xecute HR
                                                               a        a

    Reduce overall Service Delivery Cost                a
 Ability to quickly meet established service            a
                     levels
    In-depth knowledge of organization                  a
    Overall experience in providing HRO                 a
                  services
   Quality of existing/planned technology               a
            Geographic coverage                         X
         Manage ROI for the client                      a
                                                                               16
Strategy

Selling Xecute HR Value Proposition

Usage of technology Platform as Value Added Services
Build Capability within the NXHR team

Succession Planning

Process Documentation and Streamlining
Plan to reach Six Sigma levels in 12 months (KAIZEN
projects per quarter)
Control Points- Process and Quality check points

Twin level – Client Management

                                                       17
Scalability Opportunity
 Free HR Improve     Reasons to Outsource                Expectation from the
Standardi                           Reduce                            Other
 time for
    ze
          HRIS/
                                    overall
                                                         Outsourcing Partner
  better   self- Others
processe                              HR
technical service 8%                                       Geographic coverage
     s                              service
solutions   4%
    7%                              delivery                           Quality of
   7%
                                     costs                        existing/planned…
                                     37%                   Overall experience in
                                                         providing HRO services
                                                          In-depth knowledge of
                                                                 organization
                                        Free time
                                                         Ability to meet financial
Improve                                    for
                                                             terms of contract
 service                                strategic
 quality                                   HR              Ability to quickly meet
  14%                                     23%               established service…
* Study by Tower Perrin HR Services                                              0%   10%   20%   30%   40%

     One of the key reasons to outsource HR operations is to streamline processes and make them
      more transparent to employees. Technology is usually a key enabler in achieving this transparency.
      It also helps preserve the sanctity of information between employee and employer.
     A Gartner Focus Report (Outsourcing: Time to Deliver Results) echoes that thought: "Only those
      companies ready to address the necessary transformation of their HR processes will find that
      outsourcing will bring access to world-class processes, competitive advantage, and increased
      shareholder value."
     India market is not yet evolved in terms understanding the benefits of outsourcing 18
      however during the meeting and pitches it has come evident that the main reasons
Onboarding- How do we see the Landscape
       shifting

          Onboarding today is the strategic vehicle for fast-tracking new talent
           into – and through – the organizational labyrinth to a progressed
           state of engagement and, as a result, productivity.
          Efficient planning and execution of each stage of the onboarding
           process is essential to employee productivity. In other words, if you
           do it right, onboarding means that a new employee can hit the
           ground running and start out on a very positive note.
                                           Formal onboarding process linkages with




                                                                                     Y-O-Y improvement in employee satisfaction             63%


                                                                                     Performance Improvements in year 1                     63%
                                           employee & business




                                                                                     Y-O-Y improvement in revenue                           60%




* Aberdeen Group’s fact based research &                                                  10      20    30     40      50         60   70         19
market Intelligence Report
Opportunity

      As per Aberdeen Group, 86 percent of organizations surveyed agreed
       that newly hired employees decide whether or not to stay with their
       employer within the first six months of their employment..
      Data showed that companies that automate elements of their onboarding
       process are 59 percent more likely to achieve best-in-class status than
     BEST IN CLASS that don't. Indirectly it drives a wealth of retention.
       companies
           ORGANIZATIONS
           ONLY                                    Automated
                        Process            Automation              The study found that 68
                                                   Onboarding
                                                   System-
                                                                    percent of best-in-class
                                                   Partially or     organizations    surveyed
                                                   fully            describe their onboarding
                                                   Intending to     systems     as     partially
                                                   automate         automated       or     fully
                                                                    automated.
                                                                   Of the remaining 32
                                                                    percent, more than half
                                                                    plan       to        adopt
                                                                                              20
                                                                    technological tools to
* Aberdeen Group’s fact based research &
market Intelligence Report
Onboarding- Why We stand out


       Considering the market, INDIA                       Higher
       is almost complete pen & paper      Pen & Paper   engagement
       onboarding; Where in XHR brings     Onboarding      & Better
       in efficiency by way of                            Experience
       automation
    XHR is not a Technology firm                                      *
       but a service firm which is
       backed by strong IT
    Our ability to customize our
       solutions basis the :
          SKILL
          SCALE
          Introduction of range of
            services
                  Base
                  Standard
                  Premium
    What would act as a
       differentiator is a host of
  Yet to initialize
* test additional features bases product
                                                                           21
Strategy for mining the opportunity
             Position the Services and VAS       While there many organizations, with similar
POSITIO       and deliver Service Offering with
                                                  business, XHR is to be projected as a service firm only.
                                                  We need to project ourselves as an organization that is
 NING         complete Accountability :           to be trusted by partners with Highest Data
                                                  Confidentiality and Accountability


TRAININ                                           -Education on the Concepts of Outsourcing

   G         Building a capable team of          -Process and systems
                                                  -Systematic Time bound evaluation of process
              certified Professionals             -Documentation of all expected levels of performance
                                                  as well as non performance



CLIENT       Building a strong client base       -Focus on Go-To-Market Strategy
              through channels such as            -Bigger online presence- Exploiting web
                                                  portals, creation of XHR case studies and making them
              website, references, internal BD    available
              support                             -Referrals could still be a major source
                                                  -Cold calling, word of mouth
SOFTWAR      Software up gradation: Constant
                                                  -Investment in Copyrighting/patenting our products
   E          addition of new functionalities     -Creation in line with competition (with established
              integrated with Business            players) while continuing to enhance learning
              Intelligence tool                   -Creating multiple versions of products

MARKETI
  NG         Develop a Marketing Strategy
                                                  -- Invest in the different forms of E- Marketing
                                                  SEM, Blogs, Forums, Tweets and Linkedin discussions

                                                                                                             22
Lessons from 2010-
2012

            &

         Way ahead
                            23
Financial Year 2010-2011 and 2011-
    2012
                               2010-2011                                                       2011-2012
  35000000                                                        25%    20000000                                                                     50%
                         22%
  30000000                                                        20%    18000000                                         39% 35%                     40%
                                                                  15%                         33%                                                     30%
  25000000                                                               16000000
                                                  12% 11%    12%                    21% 18%                         19%                    14%        20%
                                                                  10%    14000000
  20000000                                                7%                                                  12%                                     10%
                                                                  5%     12000000                   9%
  15000000                     3%                                                                        0%                                           0%
                                                               3% 0%     10000000
                   -1%                                                                                                                     -1%        -10%
  10000000   -4%                              -5%                 -5%     8000000
                                  -6%                                                                                                                 -20%
  5000000                             -8%                                 6000000
                                          -10%                    -10%                                                                                -30%
                                                                                                                                    -32%
         0                                                        -15%    4000000                                                                     -40%
                                                                          2000000                                                      -52%           -50%
                                                                                0                                                                     -60%

                   Revenue(2010-2011)            Margin%                                 Revenue(2011-2012)                   Margin%




   Months       Apr May Jun            Jul Aug Sep         Oct Nov Dec Jan Feb Mar                                                                YTD
Revenue(2010- 20820 22911 31820 34193 31727 312689 23747 25786 26039 25515 26657 27838                                                           32832
    2011)        95     16      77     02       53     3    68     11     40     69      04     19                                                647
   Margin%      -4% -1% 22% 3% -6% -8% -10% -5% 12% 11% 7% 12%                                                                                    3%
Revenue(2011- 18480 16430 20354 14514 12967 139337 14425 19785 20278 10271 87757 13064                                                           18328
    2012)        10     71      68     37       85     0    50     24     79     10       6     68                                                  248
   Margin%      21% 18% 33% 9% Observations
                                        Key 0% 12% 19% 39% 35% -32% -52% -1%                                                                      14%
 • Margin in the financial year 2011-2012 is 10% YTD while the revenue is lower that the year 2010-
    2011
                                                                                                                                                 24
 • The key is to keep the cost in control at all times
Recruitment Process Management-
 Key Learnings
                        A part of the
                         strategy for                         Started the practice
 Client Management    to the year to                            for all business
     be a part of the       come     Forecasting numbers              lines
                                                                        Strategy for
Delivery Team’s training                 and business                    year 2012-
         Program                                                            2013
                      HRO Projects to be
  Strategy for       dealt with in a Shared           Retention of talent
   year 2012-          Services manner                Critical to Business
     2013
                                     Delivery team to be
Refresher trainings for             backed by a Strategy
  the delivery team                         Team
                                                    KAM to work closely
                      Continuous Data
                                                     with the Client on
                   Publishing and review
                                                   Recruitment Plans and
                    with the Client helps
  Different Model for                                     Strategy defined
                                                               Roles
                                    Scoping of the project      for BD and
 Projects dealing with
                                       to be done in a          Solutioning
   low volume and
                                      optimum manner                        25
        volatility
Learning- Onboarding
                                   Eg. Basis Bangalore       Client’s interest in
     Putting pressure                 resources' exit       XHR acclimatization
     on client to share             plan, new Kolkata       tool translated into
       projections at              resource and filing        a new program
                                      resource were       For a project add-
      least a month
                                  Manpower
                                      taken onboard         on, Sharing only
            prior                                        project methodology
 Forecasting always             projections :No
    help knowing               hiring to be done           and not complete
                                                          framework as this
      numbers                  unless the costing
                                                          involves significant
                                 is fact based.              amount of risk

     As a part of                                             Solution
       capability              Strategy initiation          orientation;
  building, we need                   and                    Proactively
  to create strong              implementation             assessing pain
   Projectmuch dependency
      Too Back up                   Having a vision in          areas
                                                             Our orientation to be
     on Project Lead- Better        place in terms of             on building
      client management to
                                    knowing how you           solutions; example
         address such key
                                     wish to run the               Ericsson E-
              issues
                                         project              Filing, opportunity
                                                                       lost    26
Focus for the Next Year
Focus for 2012-13                                                     Comment                    Closure date
•Capture minimum 5 % of market in RPO                                 Busniess Plan to be shared 19th Apr
• Business Continuity
–Succession Planning
–Trend Analysis                                                       To be discussed & planned
–Data Confidentiality
• Copyrighting the knowledge created through different projects       To be discussed & planned
•Database Security                                                    To be discussed & planned
•Access to Organizations –Performance, Key Challenges, Future Plans
•Talent Management                                                    Plan to be shared           19th Apr
–Retention of Key Talent
–Identify key potential
–People Engagement
–Skilling Programs
•Client Management                                                                                19th Apr
–Two layered Management
•Governance
–Audit Program
–Accountabity
•Technology to Support the Processes Managed                          On going
                                                                      To be discussed & planned
                                                                      with Koustuv & Sunil
•Robust process of Commercial Calculation and Sign Off- IR*           Pathak



                                                                                                             27
Focus for the Next Year

• Flow of Information and Project Planning

        Selling the Service to                 Scoping                  Delivery on set SLAs
Sales




                                                                  Delivery
                                 Solutioning




                                                                    Team
        the client                             Commercials              Continuous Process
        Scope the project for                  Study the As IS          Improvement
        further work                           Process                  Reporting
                                               Create the TO Be         Revenue Generation
                                               Process
                                               SLAs and Success
                                               Metrics




                                                                                               28
Way Forward- Recruitments
             2011-2012                                             2012-2013                                   2012-2013

          XHR
       Business, 6                                              XHR Share-                                   XHR
          000                                                      3%                                       Share-
                                                                                                             5%
                                                                                                             5%



                                                                        Total
                                                                    Recruitmen
                                                                    ts in a year
                                                                                                                                       Total
                        Total
                                                                                                                                     Recruitm
                     Recruitme
                                                                                                                                       ents
                     nt, 600000
                                                                                                                                       95%

                                                  XHR Pie- 3% of the total business opportunity   XHR Pie- 5% of the total business opportunity
XHR Pie- 1% of the total business opportunity
                                                Revenue from Existing Business-
                                                            Rs 1.55 Cr
                                                        Ericsson- RPO and
                                                 Onboarding, IR, Business in
                                                   Revenue from Contingency
                                                       Pipeline- Rs 1.47 Cr
                                                Ericsson (Kol)-RPO, Onoarding-
                                                 BD Support needed in creating
                                                Aritel and IBM, ING Vysya RPO
                                                  more clients in Contingency
                                                  Hiring and other divisions in                                                                   29
XecuteHR Solutions Private Limited
        Gurgaon : B – 64 & 65, Opp. Vipul Square, Sushant Lok Phase
               I, Gurgaon, Haryana, INDIA ; +91 124 4266 6361
Kolkata :Apeejay House, 8th Floor, 15, Park Street, Kolkata, INDIA :+91 98310
                                     46583
       Website: www.xecuteHR.com ; Email Id: contact@xecuteHR.com           30
Click to edit Master title style




                                   Annexure
Ericsson onboarding -Revenue & Margin
      500000                                                                              80%
      450000                                                                              60%
      400000
                                                                                          40%
      350000
      300000                                                                              20%

      250000                                                                              0%
      200000                                                                              -20%
      150000
                                                                                          -40%
      100000
       50000                                                                              -60%

           0                                                                              -80%
               Apr   May   Jun    Jul    Aug   Sep   Oct   Nov   Dec    Jan   Feb   Mar
                                 Total Revenue               Gross margin %



   Month              Apr   May Jun Jul Aug Sep Oct Nov Dec Jan Feb Mar
                            9855 1559 1877 2007 1599 1622 2514 4428 1780 1554 1002
Total Revenue        124380  0    70   42   90   30   80   90   05   20   80   80
Gross margin
      %          58%
   • YTD Margin: 38%
                                 30% 68% 55% 53% 56% 35% 39% 65% -3% -18% -70%
  •   Observation : Higher Margins through controlling Operating Cost                            32
Ericsson RPO – Revenue
  1600000                                                     70%                      Marg
  1400000
                                                              60%    2011-2012 Revenue in
                                                              50%       Apr    1007050 48%
  1200000
                                                              40%       May    1105631 52%
  1000000
                                                              30%       Jun     976150 49%
   800000                                                     20%       Jul     868000 37%
   600000
                                                              10%       Aug     821650 33%
                                                              0%        Sep     806200 41%
                                                                        Oct    1007050 52%
   400000
                                                              -10%
   200000
                                                              -20%      Nov    1408750 65%
        0                                                     -30%      Dec    1130650 56%
            Apr May Jun Jul Aug Sep Oct Nov Dec Jan Feb Mar             Jan     466300 -5%
                          Revenue                  Margin
                                                                        Feb     373600 -23%
                                                                        Mar     412000 -3%
• YTD Margin – 42%
• Lowest Revenue registered in the month of August as the recruitment
  numbers were reduced                                                                        33
• Revenue per Employee- Rs 798,695 per annum
Ericsson – Key Learning

                                    Take complete ownership and
Data to published in a regular
                                     ensure Solutioning at each
          manner
                                         stage of the project




 Need to train the team and          Delivery team to be backed
      create back ups                by a strong Strategy Team


                    KAM to work closely with the
                     Client on Recruitment Plans
                             and Strategy                         34
Comviva- Revenue
                                                                           Revenu Margi
   600000                                                150%


   500000                                                100%    2011-2012   e     n
   400000
                                                         50%
                                                                    Apr    544380 28%
                                                                   May     334690 -18%
                                                         0%
   300000
                                                         -50%
   200000
                                                                    Jun    459690 33%
                                                         -100%

   100000
                                                                    Jul    229845 -42%
                                                         -150%
                                                                                    -
        0                                                -200%      Aug    104845 142%
            Apr   May       Jun   Jul   Aug        Sep

                        Revenue           Margin                    Sep    83876 100%




• YTD Margin: 7%
• Team absorbed by the client and project closed                                          35
• Revenue per Employee- Rs 219,665 per annum
Comviva- Key Learning

Delivery Team to be trained
                              Strong Sourcing arm needed
  on Client management
                              for the RPO to be successful
        aspects too




 KAM to be in a Solutioning   Delivery team to be backed
          mode                by a strong Strategy Team




                                                             36
wServe – Revenue and Learning
  60000                                    120%
  50000                                    100%
  40000                                    80%       2011- Revenu
  30000                                    60%       2012     e   Margin
  20000                                    40%        Jan   16500  13%
  10000                                    20%        Feb   54500  87%
      0                                    0%         Mar   26500  74%
           Jan     Feb     Mar       Apr              Apr   27300 100%
                 Revenue    Margin


    Low scale and low skill
   recruitment projects to be
   taken in a different model

• YTD Margin:
• Project closed as the client requirement changed
• Revenue per Employee- Rs 27300 per annum                                 37
Tamana – Revenue and Learning
  90000                     0.7                         2011-   Reven
  80000                     0.6                         2012     ue Margin
  70000                     0.5
                                                         Apr
  60000                     0.4
  50000                     0.3                          May
  40000                     0.2                          Jun    40000   -11%
  30000                     0.1                          Jul    62000   23%
  20000                     0                            Aug    66000   41%
  10000                     -0.1
                                                         Sep    54000   27%
      0                     -0.2
                                                         Oct    64000   39%
                                        Rev…
                                                         Nov    66000   54%
                                        Mar…
                                                         Dec    78000   61%

  Scoping of the project to be          Project Based Hiring could be
  done in a optimum manner              given a different commercial
• YTD Margin: 37%
• Project closed as the client’s requirements changed
• Revenue per Employee- Rs.273636 per annum                                38
Ingersoll Rand - Revenue
500000                                                          70%   2011-2012   Revenue   Margin
450000
                                                                60%
                                                                         Apr
400000                                                                   May
350000                                                          50%      Jun
300000
                                                                40%
                                                                         Jul
250000                                                                   Aug
200000
                                                                30%      Sep      140500    48%
150000                                                          20%
                                                                         Oct      134220    26%
100000                                                                   Nov      172000    46%
 50000
                                                                10%
                                                                         Dec      273340    63%
     0                                                          0%
                                                                         Jan      317790    55%
         Apr May Jun   Jul    Aug Sep Oct Nov Dec Jan Feb Mar            Feb      283496    50%
                             Revenue      Margin                         Mar      429688    58%


• YTD Margin: 52%
• Lowest Revenue registered in the month of October- setting up phase, no
  candidates joined hence no variable                                                                39
• Revenue per Employee- Rs. pa
Motricity and Max New York Life
                                         Motricity   MNYLI
Scoping of the project to be      2011- Reve Margi Reve Margi
done in a optimum manner          2012 nue      n  nue   n
                                   Apr                27300 -688%
Projects dealing with volume       May
and volatility to be dealt in a    Jun   275000 60%
       different model
                                   Jul
MNYLI –KAM – not trained on        Aug
       the practice                Sep   73864 100%
                                   Oct
                                   Nov
                                   Dec



                                                              40
Competition –On Boarding




                           41
DIRECTOR ADDRESS

  i- CMS
                         Demo Weblink:
                          http://www.icims.com/demo/Onboar
CREDITS                   ding_Video.asp
 1 Of the largest       Advantages
  service provider in       Engagement- Similar to XHR
  this space
 Recognized
  leading tech firm                      INTERACTIVE
  by FORBES,                               VIDEOS
  Deloitte & Touche,      ALL INFO
                             PRE_POPULATED
  Gartner
 Client Sat 97 %
 Dedicated support
  team                           % COMPLETION
 Training programs                                      42
  :support programs
Taleo On-boarding Services
                        Demo Weblink:
                         http://www.taleo.com/solutions/taleo-enterprise
FEATURES                 on-boarding
 Customer New          Advantages
  Hire Portal              Dynamic Branding capability
                           Signing up for new hire training
 Recruiter/Hiring
                           Covers all aspects: Engagement, iForms &
  Manager                     Reporting.
  Dashboards               All notifications sent on multiple devices
 Seamless
  Integration
 Electronic Forms
 Correspondence
  Library
 e-Signatures
 On-Boarding
                                                                           43
  Reporting
Silk Road
FEATURES                       Red Carpet online demo
 Get quick results on          http://pages.silkroad.com/RC-
  your queries                  AutoDemo-Access-Granted.html
 Eliminate miss match                                      MORE LIKE
  errors                                                      MINI
                                                              WEBSITE
 Reduce unauthorized
                                           TASK LIST
  employment without                          DEFINED
  ever leaving the
 training events are                                       MANAGE
  used for traditional                                        CONTACT
  classroom-based          INFORMATON                         S
  training activities         DELIVERY &
                              LIFE
  rather than                 EVENTS

  eLearning, although
  virtual classroom
  (synchronous) training                                           44
SIMILAR LOG
Emerald Software Group                     IN PAGE
 Demo Weblink:
  http://www.emeraldsoftware
  group.com/Onboarding
                                         LANGUAGE
                                           OPTION
                        OFFER LETTER VIEW
 Multi-Lingual          AND ACCEPTANCE ATS INTEGRATED
 Customization in less OPTION AVAILABLE
    than week’s time
   Integration with HRMS
   Offer letter Acceptance
    embedded
   ATS integrated
   Visual cue provision on
    form completion
                                                    45

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Lob presentation 16 april'2012

  • 1. Click to edit Master title style Service Delivery Year- 2012-13
  • 2. Intent • NXHR – Line of business • Assignments under the scope of NHR • Service value proposition • Competitive landscape • Where we stand • What we do differently • Scalability opportunity • Strategy for mining the opportunity • Lessons from 2010-13 & way ahead • Focus for 2012-13 2
  • 3. NXHR- Line of Business End to end recruitment process managed, Recruitment Process with complete accountability of meeting target Management numbers in the agreed timeframe Human Resources Employee Engagement and management of Outsourcing HR processes for the organization Managing contingent requirements where Contingency Hiring complete client management is required Services managed through the suite of tools XiTE Services available on XHR HRMS Consulting assignments based on the clients Advisory Services requirement Projects that are based on recruitment Projects management or employee management for a stipulated period of time 3
  • 4. Assignments under the scope of NXHR Services 4
  • 5. Human Resources Management Xecute HR may choose to do offer any of the services stated above and classify the project under the HRO definition. Key factors kept in mind • Expansion of Services • Scale of Services Consul Tempin Employ Employ Factor Factor Payroll Compli Servic Manag Succe Xecut Failur ement Way Forward e HR RPO ance ting - NXHR to take s- s- es ee ee e g calculated risks HRO a a a a X a a Sayaji - Lack of 1 Hotels ownership on the projects - Cost vs - Build/Hire Revenue capability under - Scoping not done NXHR properly - Define HRO a a X X X X X Alcatel - Client accountability in 2 Lucent Managem interdependent ent projects HRO a a a a a a a Sweet - -Costing - Scoping to be 3 Water Interdep - Model inflated by 20% Hospital end ity ability for costing and HRO X X a a a X X Victorin deployment 4 ox purpose 5
  • 6. Recruitment Process Management RPO may have different models but would primarily have activities which are subsets of • Requisition Management Candidate Management Sourcing Management Recrui Volum Factor Factor Sourci Tempi Servic tment Accou Succe Xecut Failur Candi Niche Skills date Skill eHR Low ng ng Way Forward es ss s- e e - -Cost - - Define Ericss Saving accountability in RPO a a a X a a X o - Sourcing interdependent 1 n Pipelin projects e - Scoping to be -Client RPO a a X X X a X Motrici Manage inflated by 20% 2 ty for costing and ment W- deployment RPO S - purpose a X X a a a X er Comme - Buy in from the 3 v rcials e Delivery team and Finance Ingers RPO ol team on all 6 X a X a a a X
  • 7. XiTE Services Distinctio Performa Onboardi Factors - Factors - Services Success Payroll Xecute Failure HRMS RMS Exit nce HR ng n Model a X X X X X SWH - 1 Commercials Model X a X X X X 2 Model X X a X X X Victorinox 3 Model X X X a X X Ericsson - Performance 4 - Cost Saving • The XiTE – related services come into NXHR only if it is a combination of services and portal usage • The client may chose to take complete HRMS Suite or any one or more parts of the suite along with Services. 7
  • 8. Contingency and Projects y Stage Potentia Services Databas Maturit Utilizati Activiti Xecute Other Niche l RPO Skills HR on es e Contingency Assignment a Emers -Client - RPO Manage on ment - Sole a GE - Vendor Reviews - a Victorin Constant ox follow ups a Niche Skills Potential Database Projects and Contingency RPO Utilization Assignments will be Projects a classified as assignments which come to NXHR for a a small period of time but have a potential of either converting in long term a assignments or need 8 accountability as a key
  • 10. Service Value Proposition • Employer Branding •Cost Saving •Variablising Source • Deploying Technology to decrease manual intervention in transactional Dependency activities ( example: E-Onboarding) •Scalability in terms of • Enhanced Process Management through resources the team deployed onsite – Complete accountability of the end to end Ericsson Global India” process management Cost Saving of approximately 50% • Process Benchmarking while creating on Sourcing Source Mix Consultants 25% the process to be followed by the Xecute HR 30% delivery team Referrals 30% Campus 3% Direct 3% • Resource Optimization wrt the Internal 9% internal resources and the resources Campus Recruitment and Shared deployed by the outsourcing unit Services moved from EIL to EGIL – Flexibility of removing and adding resources basis the requirement • Enhancing Candidate and Employee Experience through complete handholding • Direct and Indirect Cost Reduction
  • 11. Onboarding- Service Value Proposition • Employer Branding • Seamlessly bridging the gap • Accelerated Power On-Boarding between candidate experience • Enhanced Employee Experience : and the employee experience Satisfaction Parameters are as • Made to Order follows • Power of Analytics : Business  Elimination of Manual Processes Intelligence Tool Offering  Make the new hire paperwork • Variablising Cost process completely paperless • Quick Start & Closure  Minimization of duplication of effort • Indirect Cost Saving-Employee functional from day 1 Cost Saving through the  Improved Return on investment following medium • Reduction in Manpower • Enhanced reporting & easy Cost compliance • Increase in New Employee • Better forecast of new hires productivity • Easier management of volumes • Process Enhancement • E-File Creation cum Management: Electronic storage of allCandidate Satisfied employee to Engaged Employee a S 11
  • 13. Competitive Landscape  1 Of the largest  Leading on-  Is into end to  Into Business service provider demand talent end process in this space management management of automation  Recognized solutions entire career  Serves only leading tech firm  More than 5,000 cycle of your North American by FORBES, organizations employees Human Deloitte & users  Worldwide Resource Market Touche, Gartner  Talent presence  Partners with  Client Sat 97 % management covering major organizations  Dedicated network of over European states that are - support team 200 million , however consulting/techn candidates selected Asian ology firm,  Training  Taleo runs on a countries business process programs 13 world-class  Named a finalist automation
  • 14. Competitive Landscape  PAN India +  Provides end to  Technology based  Talent Supply Chain Global end Tech-Enabled recruitment Management to presence since Recruitment management solution Total Talent Ma Foi Services including  Unique risk-reward Acquisition became a part Job Portal sharing models Consulting of Ranstad Management  Some of its Clients:  Direct competition in since 2008 Services, the space Recruitment  BFSI- AVIVA, Kotak,  They have a BSLI  Contingency search range of Branding Services, Sourcing Services,  IT/ITES- Microsoft,  Temp staffing staffing solutions Assessment & Philips, Male my Trip  Contract Staffing including Exec Interviewing, Add  Telecom- NSN, Idea,  Resume Write Search Response & Career Tata Communications Services  More than 20 specialization  Interface old 2 decade  Diversified services in  Presence of more years of organization Management the space of SCM, than a decade in experience in  Serves overseas assessment center, India specializing in primarily clients BGV, Payroll, Shared Staffing Solutions , staffing and  Utilizes Social Services with edge in IT & recruitment Media as a search  Service Delivery Engineering Sector services tool through technology  Has a separate  Specialized  Also provide a platform for- Exit, Help Consulting & 14 divisions and Desk, On boarding,& Outsourcing Group
  • 15. Competitive Landscape Emerald Features i-CMS Taleo Silk Road XecuteHR Software Interactive Web Portal a a a X No Status completion Bar a a a a No Database reports Partially- available, which On Boarding reports X a Process X Completion include custom reports Dashboards for Hiring X a X X No Managers There is a possibility Seamless Data Integration X a a a of data migration with existing software using flat file E-Filing with Digital X a a a No Signatures Merger with ATS-Applicant Tracking System- Offer X X X a No 15 acceptance
  • 16. Xecute HR- where we stand Hire Blue MaF People Absolut Xecute Pro Star oi Strong e HR HR Long presence in the a a a a a X market Pan India and Global a a a a a X Presence Technology Support X X X a X a Varied Service Line PropositionX Value X a X Xecute HR a a Reduce overall Service Delivery Cost a Ability to quickly meet established service a levels In-depth knowledge of organization a Overall experience in providing HRO a services Quality of existing/planned technology a Geographic coverage X Manage ROI for the client a 16
  • 17. Strategy Selling Xecute HR Value Proposition Usage of technology Platform as Value Added Services Build Capability within the NXHR team Succession Planning Process Documentation and Streamlining Plan to reach Six Sigma levels in 12 months (KAIZEN projects per quarter) Control Points- Process and Quality check points Twin level – Client Management 17
  • 18. Scalability Opportunity Free HR Improve Reasons to Outsource Expectation from the Standardi Reduce Other time for ze HRIS/ overall Outsourcing Partner better self- Others processe HR technical service 8% Geographic coverage s service solutions 4% 7% delivery Quality of 7% costs existing/planned… 37% Overall experience in providing HRO services In-depth knowledge of organization Free time Ability to meet financial Improve for terms of contract service strategic quality HR Ability to quickly meet 14% 23% established service… * Study by Tower Perrin HR Services 0% 10% 20% 30% 40%  One of the key reasons to outsource HR operations is to streamline processes and make them more transparent to employees. Technology is usually a key enabler in achieving this transparency. It also helps preserve the sanctity of information between employee and employer.  A Gartner Focus Report (Outsourcing: Time to Deliver Results) echoes that thought: "Only those companies ready to address the necessary transformation of their HR processes will find that outsourcing will bring access to world-class processes, competitive advantage, and increased shareholder value."  India market is not yet evolved in terms understanding the benefits of outsourcing 18 however during the meeting and pitches it has come evident that the main reasons
  • 19. Onboarding- How do we see the Landscape shifting  Onboarding today is the strategic vehicle for fast-tracking new talent into – and through – the organizational labyrinth to a progressed state of engagement and, as a result, productivity.  Efficient planning and execution of each stage of the onboarding process is essential to employee productivity. In other words, if you do it right, onboarding means that a new employee can hit the ground running and start out on a very positive note. Formal onboarding process linkages with Y-O-Y improvement in employee satisfaction 63% Performance Improvements in year 1 63% employee & business Y-O-Y improvement in revenue 60% * Aberdeen Group’s fact based research & 10 20 30 40 50 60 70 19 market Intelligence Report
  • 20. Opportunity  As per Aberdeen Group, 86 percent of organizations surveyed agreed that newly hired employees decide whether or not to stay with their employer within the first six months of their employment..  Data showed that companies that automate elements of their onboarding process are 59 percent more likely to achieve best-in-class status than BEST IN CLASS that don't. Indirectly it drives a wealth of retention. companies ORGANIZATIONS ONLY Automated Process Automation  The study found that 68 Onboarding System- percent of best-in-class Partially or organizations surveyed fully describe their onboarding Intending to systems as partially automate automated or fully automated.  Of the remaining 32 percent, more than half plan to adopt 20 technological tools to * Aberdeen Group’s fact based research & market Intelligence Report
  • 21. Onboarding- Why We stand out  Considering the market, INDIA Higher is almost complete pen & paper Pen & Paper engagement onboarding; Where in XHR brings Onboarding & Better in efficiency by way of Experience automation  XHR is not a Technology firm * but a service firm which is backed by strong IT  Our ability to customize our solutions basis the :  SKILL  SCALE  Introduction of range of services  Base  Standard  Premium  What would act as a differentiator is a host of Yet to initialize * test additional features bases product 21
  • 22. Strategy for mining the opportunity  Position the Services and VAS While there many organizations, with similar POSITIO and deliver Service Offering with business, XHR is to be projected as a service firm only. We need to project ourselves as an organization that is NING complete Accountability : to be trusted by partners with Highest Data Confidentiality and Accountability TRAININ -Education on the Concepts of Outsourcing G  Building a capable team of -Process and systems -Systematic Time bound evaluation of process certified Professionals -Documentation of all expected levels of performance as well as non performance CLIENT  Building a strong client base -Focus on Go-To-Market Strategy through channels such as -Bigger online presence- Exploiting web portals, creation of XHR case studies and making them website, references, internal BD available support -Referrals could still be a major source -Cold calling, word of mouth SOFTWAR  Software up gradation: Constant -Investment in Copyrighting/patenting our products E addition of new functionalities -Creation in line with competition (with established integrated with Business players) while continuing to enhance learning Intelligence tool -Creating multiple versions of products MARKETI NG  Develop a Marketing Strategy -- Invest in the different forms of E- Marketing SEM, Blogs, Forums, Tweets and Linkedin discussions 22
  • 23. Lessons from 2010- 2012 & Way ahead 23
  • 24. Financial Year 2010-2011 and 2011- 2012 2010-2011 2011-2012 35000000 25% 20000000 50% 22% 30000000 20% 18000000 39% 35% 40% 15% 33% 30% 25000000 16000000 12% 11% 12% 21% 18% 19% 14% 20% 10% 14000000 20000000 7% 12% 10% 5% 12000000 9% 15000000 3% 0% 0% 3% 0% 10000000 -1% -1% -10% 10000000 -4% -5% -5% 8000000 -6% -20% 5000000 -8% 6000000 -10% -10% -30% -32% 0 -15% 4000000 -40% 2000000 -52% -50% 0 -60% Revenue(2010-2011) Margin% Revenue(2011-2012) Margin% Months Apr May Jun Jul Aug Sep Oct Nov Dec Jan Feb Mar YTD Revenue(2010- 20820 22911 31820 34193 31727 312689 23747 25786 26039 25515 26657 27838 32832 2011) 95 16 77 02 53 3 68 11 40 69 04 19 647 Margin% -4% -1% 22% 3% -6% -8% -10% -5% 12% 11% 7% 12% 3% Revenue(2011- 18480 16430 20354 14514 12967 139337 14425 19785 20278 10271 87757 13064 18328 2012) 10 71 68 37 85 0 50 24 79 10 6 68 248 Margin% 21% 18% 33% 9% Observations Key 0% 12% 19% 39% 35% -32% -52% -1% 14% • Margin in the financial year 2011-2012 is 10% YTD while the revenue is lower that the year 2010- 2011 24 • The key is to keep the cost in control at all times
  • 25. Recruitment Process Management- Key Learnings A part of the strategy for Started the practice Client Management to the year to for all business be a part of the come Forecasting numbers lines Strategy for Delivery Team’s training and business year 2012- Program 2013 HRO Projects to be Strategy for dealt with in a Shared Retention of talent year 2012- Services manner Critical to Business 2013 Delivery team to be Refresher trainings for backed by a Strategy the delivery team Team KAM to work closely Continuous Data with the Client on Publishing and review Recruitment Plans and with the Client helps Different Model for Strategy defined Roles Scoping of the project for BD and Projects dealing with to be done in a Solutioning low volume and optimum manner 25 volatility
  • 26. Learning- Onboarding Eg. Basis Bangalore Client’s interest in Putting pressure resources' exit XHR acclimatization on client to share plan, new Kolkata tool translated into projections at resource and filing a new program resource were For a project add- least a month Manpower taken onboard on, Sharing only prior project methodology Forecasting always projections :No help knowing hiring to be done and not complete framework as this numbers unless the costing involves significant is fact based. amount of risk As a part of Solution capability Strategy initiation orientation; building, we need and Proactively to create strong implementation assessing pain Projectmuch dependency Too Back up Having a vision in areas Our orientation to be on Project Lead- Better place in terms of on building client management to knowing how you solutions; example address such key wish to run the Ericsson E- issues project Filing, opportunity lost 26
  • 27. Focus for the Next Year Focus for 2012-13 Comment Closure date •Capture minimum 5 % of market in RPO Busniess Plan to be shared 19th Apr • Business Continuity –Succession Planning –Trend Analysis To be discussed & planned –Data Confidentiality • Copyrighting the knowledge created through different projects To be discussed & planned •Database Security To be discussed & planned •Access to Organizations –Performance, Key Challenges, Future Plans •Talent Management Plan to be shared 19th Apr –Retention of Key Talent –Identify key potential –People Engagement –Skilling Programs •Client Management 19th Apr –Two layered Management •Governance –Audit Program –Accountabity •Technology to Support the Processes Managed On going To be discussed & planned with Koustuv & Sunil •Robust process of Commercial Calculation and Sign Off- IR* Pathak 27
  • 28. Focus for the Next Year • Flow of Information and Project Planning Selling the Service to Scoping Delivery on set SLAs Sales Delivery Solutioning Team the client Commercials Continuous Process Scope the project for Study the As IS Improvement further work Process Reporting Create the TO Be Revenue Generation Process SLAs and Success Metrics 28
  • 29. Way Forward- Recruitments 2011-2012 2012-2013 2012-2013 XHR Business, 6 XHR Share- XHR 000 3% Share- 5% 5% Total Recruitmen ts in a year Total Total Recruitm Recruitme ents nt, 600000 95% XHR Pie- 3% of the total business opportunity XHR Pie- 5% of the total business opportunity XHR Pie- 1% of the total business opportunity Revenue from Existing Business- Rs 1.55 Cr Ericsson- RPO and Onboarding, IR, Business in Revenue from Contingency Pipeline- Rs 1.47 Cr Ericsson (Kol)-RPO, Onoarding- BD Support needed in creating Aritel and IBM, ING Vysya RPO more clients in Contingency Hiring and other divisions in 29
  • 30. XecuteHR Solutions Private Limited Gurgaon : B – 64 & 65, Opp. Vipul Square, Sushant Lok Phase I, Gurgaon, Haryana, INDIA ; +91 124 4266 6361 Kolkata :Apeejay House, 8th Floor, 15, Park Street, Kolkata, INDIA :+91 98310 46583 Website: www.xecuteHR.com ; Email Id: contact@xecuteHR.com 30
  • 31. Click to edit Master title style Annexure
  • 32. Ericsson onboarding -Revenue & Margin 500000 80% 450000 60% 400000 40% 350000 300000 20% 250000 0% 200000 -20% 150000 -40% 100000 50000 -60% 0 -80% Apr May Jun Jul Aug Sep Oct Nov Dec Jan Feb Mar Total Revenue Gross margin % Month Apr May Jun Jul Aug Sep Oct Nov Dec Jan Feb Mar 9855 1559 1877 2007 1599 1622 2514 4428 1780 1554 1002 Total Revenue 124380 0 70 42 90 30 80 90 05 20 80 80 Gross margin % 58% • YTD Margin: 38% 30% 68% 55% 53% 56% 35% 39% 65% -3% -18% -70% • Observation : Higher Margins through controlling Operating Cost 32
  • 33. Ericsson RPO – Revenue 1600000 70% Marg 1400000 60% 2011-2012 Revenue in 50% Apr 1007050 48% 1200000 40% May 1105631 52% 1000000 30% Jun 976150 49% 800000 20% Jul 868000 37% 600000 10% Aug 821650 33% 0% Sep 806200 41% Oct 1007050 52% 400000 -10% 200000 -20% Nov 1408750 65% 0 -30% Dec 1130650 56% Apr May Jun Jul Aug Sep Oct Nov Dec Jan Feb Mar Jan 466300 -5% Revenue Margin Feb 373600 -23% Mar 412000 -3% • YTD Margin – 42% • Lowest Revenue registered in the month of August as the recruitment numbers were reduced 33 • Revenue per Employee- Rs 798,695 per annum
  • 34. Ericsson – Key Learning Take complete ownership and Data to published in a regular ensure Solutioning at each manner stage of the project Need to train the team and Delivery team to be backed create back ups by a strong Strategy Team KAM to work closely with the Client on Recruitment Plans and Strategy 34
  • 35. Comviva- Revenue Revenu Margi 600000 150% 500000 100% 2011-2012 e n 400000 50% Apr 544380 28% May 334690 -18% 0% 300000 -50% 200000 Jun 459690 33% -100% 100000 Jul 229845 -42% -150% - 0 -200% Aug 104845 142% Apr May Jun Jul Aug Sep Revenue Margin Sep 83876 100% • YTD Margin: 7% • Team absorbed by the client and project closed 35 • Revenue per Employee- Rs 219,665 per annum
  • 36. Comviva- Key Learning Delivery Team to be trained Strong Sourcing arm needed on Client management for the RPO to be successful aspects too KAM to be in a Solutioning Delivery team to be backed mode by a strong Strategy Team 36
  • 37. wServe – Revenue and Learning 60000 120% 50000 100% 40000 80% 2011- Revenu 30000 60% 2012 e Margin 20000 40% Jan 16500 13% 10000 20% Feb 54500 87% 0 0% Mar 26500 74% Jan Feb Mar Apr Apr 27300 100% Revenue Margin Low scale and low skill recruitment projects to be taken in a different model • YTD Margin: • Project closed as the client requirement changed • Revenue per Employee- Rs 27300 per annum 37
  • 38. Tamana – Revenue and Learning 90000 0.7 2011- Reven 80000 0.6 2012 ue Margin 70000 0.5 Apr 60000 0.4 50000 0.3 May 40000 0.2 Jun 40000 -11% 30000 0.1 Jul 62000 23% 20000 0 Aug 66000 41% 10000 -0.1 Sep 54000 27% 0 -0.2 Oct 64000 39% Rev… Nov 66000 54% Mar… Dec 78000 61% Scoping of the project to be Project Based Hiring could be done in a optimum manner given a different commercial • YTD Margin: 37% • Project closed as the client’s requirements changed • Revenue per Employee- Rs.273636 per annum 38
  • 39. Ingersoll Rand - Revenue 500000 70% 2011-2012 Revenue Margin 450000 60% Apr 400000 May 350000 50% Jun 300000 40% Jul 250000 Aug 200000 30% Sep 140500 48% 150000 20% Oct 134220 26% 100000 Nov 172000 46% 50000 10% Dec 273340 63% 0 0% Jan 317790 55% Apr May Jun Jul Aug Sep Oct Nov Dec Jan Feb Mar Feb 283496 50% Revenue Margin Mar 429688 58% • YTD Margin: 52% • Lowest Revenue registered in the month of October- setting up phase, no candidates joined hence no variable 39 • Revenue per Employee- Rs. pa
  • 40. Motricity and Max New York Life Motricity MNYLI Scoping of the project to be 2011- Reve Margi Reve Margi done in a optimum manner 2012 nue n nue n Apr 27300 -688% Projects dealing with volume May and volatility to be dealt in a Jun 275000 60% different model Jul MNYLI –KAM – not trained on Aug the practice Sep 73864 100% Oct Nov Dec 40
  • 42. DIRECTOR ADDRESS i- CMS  Demo Weblink: http://www.icims.com/demo/Onboar CREDITS ding_Video.asp  1 Of the largest  Advantages service provider in  Engagement- Similar to XHR this space  Recognized leading tech firm INTERACTIVE by FORBES, VIDEOS Deloitte & Touche, ALL INFO PRE_POPULATED Gartner  Client Sat 97 %  Dedicated support team % COMPLETION  Training programs 42 :support programs
  • 43. Taleo On-boarding Services  Demo Weblink: http://www.taleo.com/solutions/taleo-enterprise FEATURES on-boarding  Customer New  Advantages Hire Portal  Dynamic Branding capability  Signing up for new hire training  Recruiter/Hiring  Covers all aspects: Engagement, iForms & Manager Reporting. Dashboards  All notifications sent on multiple devices  Seamless Integration  Electronic Forms  Correspondence Library  e-Signatures  On-Boarding 43 Reporting
  • 44. Silk Road FEATURES  Red Carpet online demo  Get quick results on http://pages.silkroad.com/RC- your queries AutoDemo-Access-Granted.html  Eliminate miss match MORE LIKE errors MINI WEBSITE  Reduce unauthorized TASK LIST employment without DEFINED ever leaving the  training events are MANAGE used for traditional CONTACT classroom-based INFORMATON S training activities DELIVERY & LIFE rather than EVENTS eLearning, although virtual classroom (synchronous) training 44
  • 45. SIMILAR LOG Emerald Software Group IN PAGE  Demo Weblink: http://www.emeraldsoftware group.com/Onboarding LANGUAGE OPTION  OFFER LETTER VIEW  Multi-Lingual AND ACCEPTANCE ATS INTEGRATED  Customization in less OPTION AVAILABLE than week’s time  Integration with HRMS  Offer letter Acceptance embedded  ATS integrated  Visual cue provision on form completion 45