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ACCOMPLISHMENTS AND ABILITIES
                                                                   BUSINESS
                                 SALES          MARKETING        DEVELOPMENT




U N I F I E D S K I L L S F O R D R I V I N G R E V E N U E G R O W T H AT A L L B U S I N E S S L E V E L S


STARTUP                                  HIGH GROWTH                                  ENTERPRISE
Introduction


Section One
Development and Success Story
Cases

Section Two
Skills & Abilities
When all things look the same with
some slight variation, how do you
choose the standout?


Start    with     the    foundation   of
extensive training.       Add to that,
significant     first   hand   executive
experience. Throw in a recognized
sense of urgency and support of the
collective team. Then top it off with
the creativity that takes the good to
great.


Now that is a bean that rises above
the bowl.
marketing



                                                                           business
                                      sales
                                                                         development


CONVERGENCE: Lead & Win the Market
With the holistic experience of understanding how to effectively market using sales data and sell using market-defined data,
my abilities extend beyond the traditional sales executive or marketing executive. This ability improves my close ratio and
improves our overall market message. I gain the insight that allows me to apply the findings to the sales/marketing process
and execute a plan that delivers strong and consistent results.



                                       INSIGHT             APPLICATION           EXECUTION
Section One
Development and Success Story Cases
DEVELOPMENT CASE ONE




    U N I F Y I N G M A R K E T I N G & S A L E S T H R O U G H D E E P D ATA
                   COLLECTED IN THE SALES PROCESS
Two Islands that needed bridging

                                       Sales was working at the front end of the clients problem but
                                       was not often driving deep enough into their business to gain
                                       deep marketing knowledge. Deep marketing knowledge is
                                       that data that resides below surface challenges. Companies
                                       often find “work-arounds” to deal with challenges, never
Market Challenge                       solving them. Often marketing had no visibility to these
                                       challenges and value in the sales data collected and it
                                       remained on the sales island, where it died.
Sales force was not being used to
drive frontline marketing. Buyer and   Meanwhile, marketing, on it’s own island was getting some
                                       feedback from sales, but often it was distilled in to
pain data was not being effectively    generalities that didn’t provide good tactical marketing data.
gathered and moved to marketing.       Marketing was forced to buy expensive marketing data or
                                       simply follow competitors or guess on what the marketing
This resulted in missing or poorly     was really demanding. Marketing messaging was limited to a
perceived marketing data and sales     push style methodology where it became high level and less
                                       focused on specific certain challenges and more on overall
development processes to drive         market perception.
marketing message.
                                       The relationship between the two islands became
                                       antagonistic. Sales threw volleys of ineffective marketing
                                       toward that marketing island and marketing returning fire by
                                       suggesting that messaging was not being reinforced in the
                                       sales process. This made the messaging ineffective and often
                                       worthless.

                                       The result was the development of Deep Impact
Designated Sales force is educated in a systematic
                                Up Front Prospect
                                                                                     process to driving deep into customer pain,
                                  Qualification                                      challenges and intentions.

                                                                                     Data is collected weekly from all team assets and
Marketing Data
  Distilled To                                                                       amalgamated monthly to         determine trends,
Potential Client
Pain and Market
 Positioning to
                                                                 Discovery Meeting   analyze data on market conditions and
Insure Accurate
   Messaging
                                                                                     expectations and create a gap analysis.

                                                                                     Marketing data is structured as go to market
                                                                                     messaging.

           Marketing Provided
                                                     Pain Points, Key                Messaging is converted into questioning format
                                                    Clients Challenges,
             Information &
            Analyzed Next To
                                                     Business Specific
                                                        Information
                                                                                     that more quickly validates data, drives deeper and
               Prior Data
                                                          Gathered                   shortens the selling process while building client
                                                                                     trust.

                                                                                     New data is fed back continuously and questioning
                                                                                     is revised to drive deeper with each engagement.
SUCCESS CASE TWO




    T R A N S L AT I N G C H A N G E T O A N E W L I N E O F B U S I N E S S
Market Challenge

Sales team had delivered two quarters in a row
of zero sales. The market the company was
approaching was suffering after the September
11th attacks. The company had a product for
airliner electronic flight bags (EFB’s) . Airlines
had the option of installing EFB’s but stopped
all new aircraft orders or trimmed back backlog
of orders,   leaving the Astoria with minimal
market opportunity.
Solution
As the director of business development, I worked closely with a
seasoned product manager in the company to determine what else
our software might be capable of doing in an industry we could
immediately approach. It was determined there was some initial,
incomplete work on a localization product. Immediately assessing       Market change delivered the
the ability to complete development and launch a product, we
repackaged the product as the perfect product for localization.
Creating specific marketing and getting into trade shows with the      company from two zero sales
new messaging and innovative approaches, we had very rapid
adoption by all the industries' top providers in under three months
– a monumental feat.
                                                                       quarters to doing business

 Result                                                                with the top three global
 The rapid market adoption of the software for localization and he
 resulting press and PR helped us position the company in front of a
 large merger partner. The merger partner was specifically
                                                                       providers of localization in
 interested in the company because of the rapid growth and prestige
 we had gained through the corporate repositioning in localization.
 Dissolution of a major partnership in the airline market would have   less than three months.
 left the company highly exposed, however, the rapid positioning of
 the company toward localization allowed the company to grow and
 thrive through a very turbulent time.
THREE
Market Challenge

Company leaders are tasked with managing
more with less. Sales teams often report to the
company President or CEO who has very little
time to manage these assets and assure sales
team health and productivity. This being so,
even though the sales team is the revenue
“portal” of every company. The officer of the
company was often unaware of individual sales
challenges,    close     percentages,     sales
methodology or trends. This left the company
open to catastrophic sales results or recurring
personnel changes.
The Solution Solved an Internal Growth
Problem For Achievex

Beyond the challenge we solves for clients, we were also solving a
challenge we had at the time. Because of bad economic conditions,
more corporations saw our core offering of sales training as a non-
essential spend, opting to hold onto cash for slowing revenue. The
problem of low producing sales teams that had little to no oversight
was a concern. The loss of sales managers due to down sizing had
caused the sales team to become unmanaged and unmotivated
resulting in losses of sales team talent and salespeople that were
becoming less effective when sales needed to increase.

Developing this product helped us access more revenue from a
different perspective than our core business alone would have
delivered.
Solution                                                                   Result

I interviewed senior sales managers and corporate officers to              Our conversations netted far greater interest
understand their challenges, expectations and deliverables for their       and our engagement quality and quantity
sales assets.   We then crafted a solution that assessed the skills        increased significantly . We closed our first
inventory of every sales asset, and analyzed and reported the results.     client under the new program which gained
After determining if the salesperson asset had the characteristics of      us our largest customer in over 12 months.
top performers, we wrote a prescription plan for the salesperson and
provided management with a plan we would use to fill the undesirable       The   solution   solved   a   problem   that
gaps.                                                                      concerned them for some time, allowed the
                                                                           CEO to focus less on sales and more on
Afterward, we entered each salesperson into a system developed to          strategic oversight of the company.
manage their activity, behavior and assess their attitudes weekly.
Additionally, we entered the salesperson and their teammates into an
advanced level selling course to get all team assets selling on the same
system. Managing the team closely and giving management and the
board an insightful view of their sales team’s progress,        weekly,
provided a much better platform to predict results.
SUCCESS CASE Four




         The Whale the size of a Minnow
Market Challenge

A new company in a fast growing space with
only one employee, eShipServices needed to
look like a high-powered fulfillment operation
in a world of big warehouses and even bigger
expectations. The perception of the company
needed to be that we were moving substantial
product and were skilled artisans at what we
provided in the ecommerce space.
Solution                                                  Results

I worked immediately to start building brand and          We discovered the industry perception was that
messaging. Went to key industry trade shows, got on       eShipServices was large and capable. This helped us
panels and got trade press, including two cover stories   gain quick credibility and allowed us to focus less on
on the state of the ecommerce fulfillment industry.       proving our ability to service their needs, instead
As the only employee engaged in building the brand        focusing more on whether their product was the
from marketing to sales and strategic development, it     right for us. Through well placed branding, strategic
was critical to constantly resonate a bigger feel. We     visibility and placing ourselves in front of hundreds
immediately developed new branding for the services       of buyers as an expert, we became the whale in the
of our sister company and created a sense through all     eyes of our marketplace.
communications, activities, seminars and other
outward development, that our organization was well
positioned to handle any sized customer operation.
Section Two
Skills & Abilities
SOCIAL MEDIA
                                                        E X P E RT I S E & S T R AT E GY

                                                        • Knowledge Sharing and Evangelism
                                                           • Have given four speaking events on social media. First
                                                             to engineer the use of participants in the explanation of
                                                             Social Media.




• Early adopter
     •   One of the first to advertise employment
         services on MySpace.
     •   Early days of blogging. Had one of the first
         blogs on sales and marketing integration.
     •   First Sandler Group on LinkedIn
     •   Creation and current manager of San Jose
         Silicon Valley Chamber of Commerce Group
         on LinkedIn

• Strong familiarity with Tools
     •   Facebook – have created groups, done
         promotion and advertising on Facebook
     •   LinkedIn – use many of the tools LinkedIn
         has offered.
     •   Twitter – user of many third party
         optimization applications.
BLOGGING
While the ability to transfer relevant knowledge to

engaging writing is critical in blogging, it is the technical

ability to get it in front of people that makes the

successful blogger. Having been a blogger since 2006, I am

keenly aware of the importance of mastering the

technical while leveraging my skill as an engaging writer.
Early Adopter

    • Very first wave of users on Google – early advertiser during
      PPV advertising. Days Expert at Google AdWords system,
      Overture etc. Very familiar with PPC model that most search
      engines operate on currently.

    • Used keywords, active media and links very effectively early
      on to drive traffic.

    • Gained top positions on Google, MSN and Yahoo

    • Over 92% First page categorization



Expert Level user

    • Deep understanding of inputs/outputs of system

    • Aware of providers and vendors who can assist in the
      process.
Press & Media
Capabilities
Trade Show Capabilities
•   Booked, produced and attended over 45 trade shows
•   Experience in design producing and setting- up booth
•   Created engaging booth messaging and attraction
•   Obtain optimum location for booth
•   Obtain speaker positions
•   Staff booth
•   Drive booth staff to book appointments on the floor
•   Quick and effective follow-up contact and marketing of attendees
Greg has personally created over three quarters of a billion
dollars in revenue volume in his sales career.


He has been professionally trained by top programs including
expert level training in Sandler Sales Institute, Integrity Selling,
Dale Carnegie, Ken Blanchard and various other programs. Over
500 hours of completed courseware in the concept, theory and
practice of sales and management.        Greg has also facilitated
extensive training of Sandler and Integrity Selling.




                                                  Selling is a key element in successful marketing. Getting to the
                                                  root of why clients buy, the pain they are trying to cure and
                                                  the validation of what solving the problem will do to their
                                                  career, has helped me to look at marketing more successfully
                                                  than many other marketers or sales professionals.
Mastery of a sales process is like the
                                           f u n c t i o n a l op erat in g syst e m o f t e c h n o l o g y.
Mastery of a Best Practice Sales Process   When done in process,                    the results are
                                           consistent, measurable and reliable.
• Transportation for Entertainment        •   Third Party Logistics
  Industry and High Profile Clients       •   B2B Networking Groups
• College Campus Transportation Company   •   Executive Best Practices Groups
• College Campus Consumer Goods           •   Employment and HR Service Company
• Executive Consulting                    •   Sales Management Consulting
• Sales and Marketing Consulting
SUCCESSFULLY
K N O W Y O U R O U T C O M E
      P R E D I C T Y O U R R E S U L T S

The   average   bad     sales   hire    costs   a   company   between     $300,000    and
$1,000,000   due   to   lost   wages,    benefits,    opportunity   and   future     relationships.
For the Start-Up                For the High                     For the Enterprise
Greg simply can do              Growth Company                   Company
more with less                  Greg drives the                  Team contributor
                                business to the next             committed to
                                level                            competitive
                                                                 success.
Do things 180° from the competition and find a better market success developing
stronger revenue.


Ask the question “how do I sound different and how do I become trusted”. Crowd
sourcing and building a community of buyers is a skill of creativity and execution.
Greg Holsen


C o n t a c t

•   408-685-1008
•   Greg.Holsen@gmail.com
•   www.gregholsen.com
•   LinkedIn: http://www.linkedin.com/in/holsen
•   Twitter: TheSalesSensei
•   Blog: http://nottheotherguy.com

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Greg Holsen Accomplishments And Abilities

  • 1. ACCOMPLISHMENTS AND ABILITIES BUSINESS SALES MARKETING DEVELOPMENT U N I F I E D S K I L L S F O R D R I V I N G R E V E N U E G R O W T H AT A L L B U S I N E S S L E V E L S STARTUP HIGH GROWTH ENTERPRISE
  • 2. Introduction Section One Development and Success Story Cases Section Two Skills & Abilities
  • 3. When all things look the same with some slight variation, how do you choose the standout? Start with the foundation of extensive training. Add to that, significant first hand executive experience. Throw in a recognized sense of urgency and support of the collective team. Then top it off with the creativity that takes the good to great. Now that is a bean that rises above the bowl.
  • 4. marketing business sales development CONVERGENCE: Lead & Win the Market With the holistic experience of understanding how to effectively market using sales data and sell using market-defined data, my abilities extend beyond the traditional sales executive or marketing executive. This ability improves my close ratio and improves our overall market message. I gain the insight that allows me to apply the findings to the sales/marketing process and execute a plan that delivers strong and consistent results. INSIGHT APPLICATION EXECUTION
  • 5. Section One Development and Success Story Cases
  • 6. DEVELOPMENT CASE ONE U N I F Y I N G M A R K E T I N G & S A L E S T H R O U G H D E E P D ATA COLLECTED IN THE SALES PROCESS
  • 7. Two Islands that needed bridging Sales was working at the front end of the clients problem but was not often driving deep enough into their business to gain deep marketing knowledge. Deep marketing knowledge is that data that resides below surface challenges. Companies often find “work-arounds” to deal with challenges, never Market Challenge solving them. Often marketing had no visibility to these challenges and value in the sales data collected and it remained on the sales island, where it died. Sales force was not being used to drive frontline marketing. Buyer and Meanwhile, marketing, on it’s own island was getting some feedback from sales, but often it was distilled in to pain data was not being effectively generalities that didn’t provide good tactical marketing data. gathered and moved to marketing. Marketing was forced to buy expensive marketing data or simply follow competitors or guess on what the marketing This resulted in missing or poorly was really demanding. Marketing messaging was limited to a perceived marketing data and sales push style methodology where it became high level and less focused on specific certain challenges and more on overall development processes to drive market perception. marketing message. The relationship between the two islands became antagonistic. Sales threw volleys of ineffective marketing toward that marketing island and marketing returning fire by suggesting that messaging was not being reinforced in the sales process. This made the messaging ineffective and often worthless. The result was the development of Deep Impact
  • 8. Designated Sales force is educated in a systematic Up Front Prospect process to driving deep into customer pain, Qualification challenges and intentions. Data is collected weekly from all team assets and Marketing Data Distilled To amalgamated monthly to determine trends, Potential Client Pain and Market Positioning to Discovery Meeting analyze data on market conditions and Insure Accurate Messaging expectations and create a gap analysis. Marketing data is structured as go to market messaging. Marketing Provided Pain Points, Key Messaging is converted into questioning format Clients Challenges, Information & Analyzed Next To Business Specific Information that more quickly validates data, drives deeper and Prior Data Gathered shortens the selling process while building client trust. New data is fed back continuously and questioning is revised to drive deeper with each engagement.
  • 9. SUCCESS CASE TWO T R A N S L AT I N G C H A N G E T O A N E W L I N E O F B U S I N E S S
  • 10. Market Challenge Sales team had delivered two quarters in a row of zero sales. The market the company was approaching was suffering after the September 11th attacks. The company had a product for airliner electronic flight bags (EFB’s) . Airlines had the option of installing EFB’s but stopped all new aircraft orders or trimmed back backlog of orders, leaving the Astoria with minimal market opportunity.
  • 11. Solution As the director of business development, I worked closely with a seasoned product manager in the company to determine what else our software might be capable of doing in an industry we could immediately approach. It was determined there was some initial, incomplete work on a localization product. Immediately assessing Market change delivered the the ability to complete development and launch a product, we repackaged the product as the perfect product for localization. Creating specific marketing and getting into trade shows with the company from two zero sales new messaging and innovative approaches, we had very rapid adoption by all the industries' top providers in under three months – a monumental feat. quarters to doing business Result with the top three global The rapid market adoption of the software for localization and he resulting press and PR helped us position the company in front of a large merger partner. The merger partner was specifically providers of localization in interested in the company because of the rapid growth and prestige we had gained through the corporate repositioning in localization. Dissolution of a major partnership in the airline market would have less than three months. left the company highly exposed, however, the rapid positioning of the company toward localization allowed the company to grow and thrive through a very turbulent time.
  • 12. THREE
  • 13. Market Challenge Company leaders are tasked with managing more with less. Sales teams often report to the company President or CEO who has very little time to manage these assets and assure sales team health and productivity. This being so, even though the sales team is the revenue “portal” of every company. The officer of the company was often unaware of individual sales challenges, close percentages, sales methodology or trends. This left the company open to catastrophic sales results or recurring personnel changes.
  • 14. The Solution Solved an Internal Growth Problem For Achievex Beyond the challenge we solves for clients, we were also solving a challenge we had at the time. Because of bad economic conditions, more corporations saw our core offering of sales training as a non- essential spend, opting to hold onto cash for slowing revenue. The problem of low producing sales teams that had little to no oversight was a concern. The loss of sales managers due to down sizing had caused the sales team to become unmanaged and unmotivated resulting in losses of sales team talent and salespeople that were becoming less effective when sales needed to increase. Developing this product helped us access more revenue from a different perspective than our core business alone would have delivered.
  • 15. Solution Result I interviewed senior sales managers and corporate officers to Our conversations netted far greater interest understand their challenges, expectations and deliverables for their and our engagement quality and quantity sales assets. We then crafted a solution that assessed the skills increased significantly . We closed our first inventory of every sales asset, and analyzed and reported the results. client under the new program which gained After determining if the salesperson asset had the characteristics of us our largest customer in over 12 months. top performers, we wrote a prescription plan for the salesperson and provided management with a plan we would use to fill the undesirable The solution solved a problem that gaps. concerned them for some time, allowed the CEO to focus less on sales and more on Afterward, we entered each salesperson into a system developed to strategic oversight of the company. manage their activity, behavior and assess their attitudes weekly. Additionally, we entered the salesperson and their teammates into an advanced level selling course to get all team assets selling on the same system. Managing the team closely and giving management and the board an insightful view of their sales team’s progress, weekly, provided a much better platform to predict results.
  • 16. SUCCESS CASE Four The Whale the size of a Minnow
  • 17. Market Challenge A new company in a fast growing space with only one employee, eShipServices needed to look like a high-powered fulfillment operation in a world of big warehouses and even bigger expectations. The perception of the company needed to be that we were moving substantial product and were skilled artisans at what we provided in the ecommerce space.
  • 18. Solution Results I worked immediately to start building brand and We discovered the industry perception was that messaging. Went to key industry trade shows, got on eShipServices was large and capable. This helped us panels and got trade press, including two cover stories gain quick credibility and allowed us to focus less on on the state of the ecommerce fulfillment industry. proving our ability to service their needs, instead As the only employee engaged in building the brand focusing more on whether their product was the from marketing to sales and strategic development, it right for us. Through well placed branding, strategic was critical to constantly resonate a bigger feel. We visibility and placing ourselves in front of hundreds immediately developed new branding for the services of buyers as an expert, we became the whale in the of our sister company and created a sense through all eyes of our marketplace. communications, activities, seminars and other outward development, that our organization was well positioned to handle any sized customer operation.
  • 19. Section Two Skills & Abilities
  • 20. SOCIAL MEDIA E X P E RT I S E & S T R AT E GY • Knowledge Sharing and Evangelism • Have given four speaking events on social media. First to engineer the use of participants in the explanation of Social Media. • Early adopter • One of the first to advertise employment services on MySpace. • Early days of blogging. Had one of the first blogs on sales and marketing integration. • First Sandler Group on LinkedIn • Creation and current manager of San Jose Silicon Valley Chamber of Commerce Group on LinkedIn • Strong familiarity with Tools • Facebook – have created groups, done promotion and advertising on Facebook • LinkedIn – use many of the tools LinkedIn has offered. • Twitter – user of many third party optimization applications.
  • 21.
  • 22. BLOGGING While the ability to transfer relevant knowledge to engaging writing is critical in blogging, it is the technical ability to get it in front of people that makes the successful blogger. Having been a blogger since 2006, I am keenly aware of the importance of mastering the technical while leveraging my skill as an engaging writer.
  • 23. Early Adopter • Very first wave of users on Google – early advertiser during PPV advertising. Days Expert at Google AdWords system, Overture etc. Very familiar with PPC model that most search engines operate on currently. • Used keywords, active media and links very effectively early on to drive traffic. • Gained top positions on Google, MSN and Yahoo • Over 92% First page categorization Expert Level user • Deep understanding of inputs/outputs of system • Aware of providers and vendors who can assist in the process.
  • 25. Trade Show Capabilities • Booked, produced and attended over 45 trade shows • Experience in design producing and setting- up booth • Created engaging booth messaging and attraction • Obtain optimum location for booth • Obtain speaker positions • Staff booth • Drive booth staff to book appointments on the floor • Quick and effective follow-up contact and marketing of attendees
  • 26. Greg has personally created over three quarters of a billion dollars in revenue volume in his sales career. He has been professionally trained by top programs including expert level training in Sandler Sales Institute, Integrity Selling, Dale Carnegie, Ken Blanchard and various other programs. Over 500 hours of completed courseware in the concept, theory and practice of sales and management. Greg has also facilitated extensive training of Sandler and Integrity Selling. Selling is a key element in successful marketing. Getting to the root of why clients buy, the pain they are trying to cure and the validation of what solving the problem will do to their career, has helped me to look at marketing more successfully than many other marketers or sales professionals.
  • 27. Mastery of a sales process is like the f u n c t i o n a l op erat in g syst e m o f t e c h n o l o g y. Mastery of a Best Practice Sales Process When done in process, the results are consistent, measurable and reliable.
  • 28. • Transportation for Entertainment • Third Party Logistics Industry and High Profile Clients • B2B Networking Groups • College Campus Transportation Company • Executive Best Practices Groups • College Campus Consumer Goods • Employment and HR Service Company • Executive Consulting • Sales Management Consulting • Sales and Marketing Consulting
  • 29.
  • 31. K N O W Y O U R O U T C O M E P R E D I C T Y O U R R E S U L T S The average bad sales hire costs a company between $300,000 and $1,000,000 due to lost wages, benefits, opportunity and future relationships.
  • 32. For the Start-Up For the High For the Enterprise Greg simply can do Growth Company Company more with less Greg drives the Team contributor business to the next committed to level competitive success. Do things 180° from the competition and find a better market success developing stronger revenue. Ask the question “how do I sound different and how do I become trusted”. Crowd sourcing and building a community of buyers is a skill of creativity and execution.
  • 33. Greg Holsen C o n t a c t • 408-685-1008 • Greg.Holsen@gmail.com • www.gregholsen.com • LinkedIn: http://www.linkedin.com/in/holsen • Twitter: TheSalesSensei • Blog: http://nottheotherguy.com