1. CurriCulum vitae
Name : Muhammad Sayeed Akramali Shaikh
E-mail : muhammadsayeed63@gmail.com
Mobile No : +91 8286582360
Address : B/306, Ganesh Apt, Cabin Cross Road, Near Masjid, Bhayandar (E) Thane – 401105
OBJECTIVE:
To obtain challenging and responsive position in an organization where I can contribute to
the successful growth of an organization using my ability and skills.
WORK EXPERIENCE:
Designation: - Software Engineer
Duration: - 1-May-2015 to Till date
PROFESSIONAL SUMMARY:
• Currently Working in TCS Thane as a Software Engineer on payroll of “Orient Technologies Pvt. Ltd.”
Mumbai from 1-May-2015 to till date.
• 1 Years of experience in production and Application support with Telecom domain.
• Work experience in the area of Oracle SQL and PL/SQL, UNIX. Good Knowledge in Telecom billing of
telecommunication to advance and arrear Accounts database objects.
COUMPUTER SKILLS:
Operating System: UNIX, Windows.
Languages: SQL, PL/SQL
Databases: Oracle 10g
Software: Putty, PL/SQL Developer, WINSCP.
PROJECT EXPERIENCE:
Title : Global Data and Mobile System – IT operation support
Specialization : Geneva for Telecom Billing
Client : Tata Consultancy Services Limited
Organization : Orient Technologies Pvt.Ltd.
Team Size : 4.
Duration : 1-May-2015 to till date
Description:-

2. CurriCulum vitae
Global Data and Mobile System – IT operation support‘s Enterprise Business Unit (EBU) is a dedicated IT
unit of Tata Consultancy Services looking after the Corporate or Enterprise level Customers.
Role and Responsibilities:-
• Working as a Team Member of Enterprise business unit Team for Telecom Billing Customers.
• By Using Applications like Geneva, PNR (payment & receipt), and CAM (Customer Account
Maintenances) we need to maintain data integrity by updating database across the system in
Geneva.
• Solving the ticket for Advance/Arrear Accounts and also CDR based Accounts of VSNL’s billing
related issue like change the commission date, display commission date, up gradation date, price
revision date, and price plan and also various types of bill generation issues.
• Perform various CDR activities such as provide the CDR, generate the CDR, upload the CDR on user
FTP location, reject solving, unload and re-rate the CDR, and also remove the duplicate event etc.
• Work on usage based and non-usage based services.
• Generate the test bills as well as production bills in bulk and single with user confirmation and
also provide the old invoices in rtf and pdf format to end-user.
• We provide the user-log to the internal IT team when-ever required.
• Resolve the change-order (CO) like to provide and revoke the access of PNR and CAM Application
to the end-user.
• Document technical specifications and prepare a user manual to help the users and team members
to understand the Geneva applications process.
• Interactions with stakeholders and end-users at regular stages and also whenever required.
ACADEMIC QUALIFICATION:
S.NO EDUCATIONAL
QUALIFICATION
YEAR OF
PASSING
PERCENTAGE
SCORED
UNIVERSITY / BOARD
1) B.SC(IT) 2014 66.29 Mumbai University
2) 12th
(H.S.C.) 2011 70.17 Maharashtra State Board
3) 10th
(S.S.C.) 2009 70 U.P. State Board
PROFESSIONAL CERTIFICATION:
Certification in Oracle from Seed Infotech
HOBBIES:-

3. CurriCulum vitae
Cricket, Listening Music, Watching Movies, Reading
PERSONAL DETAILS:-
Father’s Name : Mr. Akram Ali Shaikh
Marital Status : Single
DOB : 20/06/1995
Sex : Male
Languages known: English, Hindi
Nationality : Indian
DECLARTATION
I hereby declare that above mentioned information are true in the best of my knowledge and belief.
Place: Mumbai
Signature
Date:
(Muhammad Sayeed Shaikh)