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Design in practice
Improving management education
ICEWL 2015 - I International Conference on E-Learning in the Workplace
Columbia University, New York City, June 10-12, 2015
Can Design in Practice offer
business schools an
alternative vision for
management education?Place
Platform
People
Community
of Practice
Level of
appropriation
Level of
information
Level of
conversation
Platforms contribute to
the appropriation of
Place
The design of Places facilitates
access to Platforms
People develop
experience through
Platforms
Platforms conditon
reflection
Place
shapes
platforms and
experience
The intensity of
experience
strengthens
practice
Gateways
Design in Practice
TheConflict
Improve quality of
business school
education
Define design thinking
conditions
Storytelling approach
The Digital Divide
Group sessions
Under the guidance of the professor, debate will rise to
a wide variety of perspectives and opinions
Individual
Analysis of selected elements and their relationship
Teamwork
Discussion and comparison of each stage resulting
from individual analysis
Markulis, 1985
Burns, 1984
TheConflict The Bias of Methodology
Static view of the market
What is the link to innovation
and value?
How relevant is the
curriculum?
Disciplinarian silos DSign4
Transformation
DSign4Networks
DSign4Value
DSign4U
DSign4UX
TheConflict Business is too narrowly defined
DSign4Business
Martin, 2004
Brown, 2009
TheHero User-Centered Design
Mintzberg, 2004
Sinofsky, 2013Harder l Better l Faster
TheHero The need to redefine productivity
Fann, 1970
Brown, 2009
TheHero Unbundling « wicked » problems
Schlenker and Mendelson, 2008
Waloszek, 2012
TheHero Work-based pedagogy
Dunne and Martin, 2006
Hackman, 2011
DSign4Change
TheHero Position the student in context
TheHappyEnd Practice, practice, practice
 Data Scientist
 Design Officer
 BIS Chief Digital Officer
 Digital Project Analyst
 Digital Strategy & Solutions Lead
 Digital Transformation – Consultant
 Digital « Quality » Manager
 Head of Digital Channels
 Head of Digital and Customer Engagement
 Head of Digital UX, Data & Tech
 Head of Digital Media
 Entrepreneur
 Line Manager
 Etc.
TheHappyEnd Jobs
“This track has been very unique, allowing students to
work within teams to discuss ideas, opportunities and
potential limitations of information technology. Through
discussion and the analysis ... we have had the
opportunity to gather first hand experience of potential
working environments which we may encounter in the
future. ” JS 2015
“This module has helped me focus technological and
innovative ideas, critical thinking, and managerial
competencies ". GA 2015
“Yes! I met an awesome teacher who taught me how to
use information system technologies to help me with
future management practice. I learned how to think
differently and how to give my challenges a happy
ending" ZM 2015
“I realised many things through this module that
surprisingly I didn't know so far. The notion that
information technologies are not only to create new things
and constantly evolve with no meaning simply to impress.
Information systems should have a purpose that is to
foster innovation and productivity. And not all
technologies are good and effective if they not truly make
our lives easier " LG 2015
“This module has provided us with a new perspective
towards looking at businesses and even ourselves. It
outlined how the consumer trust is changing and how
they do not trust on what businesses say today, but only
on their networks. This module will definitely help me to
think in a different way to use information technology to
foster not only just sell their products or services in an
organisation but productivity and address to customer
problems in a way that they can rely upon, trust and
create value from the experience that they gain" PK 2015
“The course makes us understand the importance of
many things like networks and connections that you see
all around you in day to day but you never really sit down
and analyse it's real potentials. By looking at interesting
examples that you wouldn't come across on your own,
you realise the importance of creativity and the endless
possibilities that IT has to offer. How some small change
in something that is already existing can build a
successful business . We have been introduced to some
very interesting tools .. I personally loved the flipboard
and I will be using it a lot for reading up and exploring
new things. It has been a great experience." PC 2015
TheHappyEnd Alumni feedback
Follow DSign4Change on
http://DSign4Change.com
http://DSign4Biz.com
TheHappyEnd
DSign4Practice

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DSign4Practice

  • 1. Design in practice Improving management education ICEWL 2015 - I International Conference on E-Learning in the Workplace Columbia University, New York City, June 10-12, 2015
  • 2. Can Design in Practice offer business schools an alternative vision for management education?Place Platform People Community of Practice Level of appropriation Level of information Level of conversation Platforms contribute to the appropriation of Place The design of Places facilitates access to Platforms People develop experience through Platforms Platforms conditon reflection Place shapes platforms and experience The intensity of experience strengthens practice Gateways Design in Practice
  • 3. TheConflict Improve quality of business school education Define design thinking conditions Storytelling approach The Digital Divide
  • 4. Group sessions Under the guidance of the professor, debate will rise to a wide variety of perspectives and opinions Individual Analysis of selected elements and their relationship Teamwork Discussion and comparison of each stage resulting from individual analysis Markulis, 1985 Burns, 1984 TheConflict The Bias of Methodology
  • 5. Static view of the market What is the link to innovation and value? How relevant is the curriculum? Disciplinarian silos DSign4 Transformation DSign4Networks DSign4Value DSign4U DSign4UX TheConflict Business is too narrowly defined DSign4Business
  • 6. Martin, 2004 Brown, 2009 TheHero User-Centered Design
  • 7. Mintzberg, 2004 Sinofsky, 2013Harder l Better l Faster TheHero The need to redefine productivity
  • 8. Fann, 1970 Brown, 2009 TheHero Unbundling « wicked » problems
  • 9. Schlenker and Mendelson, 2008 Waloszek, 2012 TheHero Work-based pedagogy
  • 10. Dunne and Martin, 2006 Hackman, 2011 DSign4Change
  • 11. TheHero Position the student in context
  • 13.  Data Scientist  Design Officer  BIS Chief Digital Officer  Digital Project Analyst  Digital Strategy & Solutions Lead  Digital Transformation – Consultant  Digital « Quality » Manager  Head of Digital Channels  Head of Digital and Customer Engagement  Head of Digital UX, Data & Tech  Head of Digital Media  Entrepreneur  Line Manager  Etc. TheHappyEnd Jobs
  • 14. “This track has been very unique, allowing students to work within teams to discuss ideas, opportunities and potential limitations of information technology. Through discussion and the analysis ... we have had the opportunity to gather first hand experience of potential working environments which we may encounter in the future. ” JS 2015 “This module has helped me focus technological and innovative ideas, critical thinking, and managerial competencies ". GA 2015 “Yes! I met an awesome teacher who taught me how to use information system technologies to help me with future management practice. I learned how to think differently and how to give my challenges a happy ending" ZM 2015 “I realised many things through this module that surprisingly I didn't know so far. The notion that information technologies are not only to create new things and constantly evolve with no meaning simply to impress. Information systems should have a purpose that is to foster innovation and productivity. And not all technologies are good and effective if they not truly make our lives easier " LG 2015 “This module has provided us with a new perspective towards looking at businesses and even ourselves. It outlined how the consumer trust is changing and how they do not trust on what businesses say today, but only on their networks. This module will definitely help me to think in a different way to use information technology to foster not only just sell their products or services in an organisation but productivity and address to customer problems in a way that they can rely upon, trust and create value from the experience that they gain" PK 2015 “The course makes us understand the importance of many things like networks and connections that you see all around you in day to day but you never really sit down and analyse it's real potentials. By looking at interesting examples that you wouldn't come across on your own, you realise the importance of creativity and the endless possibilities that IT has to offer. How some small change in something that is already existing can build a successful business . We have been introduced to some very interesting tools .. I personally loved the flipboard and I will be using it a lot for reading up and exploring new things. It has been a great experience." PC 2015 TheHappyEnd Alumni feedback

Notas del editor

  1. Critically Questioning Educational Innovation in Economics and Business: Human Interaction in a Virtualising World Detached fascination with pedagogical oxymoron Tell a sory that makes sense How many think that there school produces students that have the appropriate mindset for succeeding in business today?Mourshed et al. (2012) One example of how technology enhances education?
  2. Technophile- shapes human interaction – Brancusi or Henri Moore Technology conditions our perception of the workplace Our use of platforms to produce and consume information The development of our cognitive processes The quality of our practice of business
  3. What is the problem- why might you listen to what we have to say Origins of our paper influence management education Gap between Accor and airbnb Technology is being used to do business differently Key to innovation is in how technology can all us to measure value differently Focus on the story
  4. Markulis - Best practices – Harvard, Columbia, Yale…. No one right answer – but only one way to analyze the problem? Success depends on relatable experiences Students compete for “air time” rather than develop practical skills
  5. Teaching single disciplines : marketing, finance, organizational behavior Relatively static view of market structure and competition Need to offer need to offer coherent curriculum more than best practices Few focus on how companies innovate, capture value and transform
  6. Who is the hero of this story and what do their super powers Take into account customer needs, objectives and motivation at each stage of the process Personalize the product rather than describe the ideal client Pedagogical design involves the student experience rather than the class It is an iterative process
  7. Sinofsky Harder, better, faster… Mechanized productivity Knowledge productivity Continuous Productivity
  8. Snowdon and Boone 2007- there are no simple problems left to solve Declining profits, employee engagement, the future of education Fann, Brown Neither true or false answers Every problem is a symptom of another problem Jacques Derrida- Deconstruct established structures and routines Reassemble them in more “sensible” ways
  9. Learning by doing Base learning objectives on authentic tasks Design activities to focus on context Develop course content to foster applicable knowledge Insure that learning outputs are of intrinsic value
  10. How is technology conditioning the way we work? Focus on the individual, experience , value, networks, Tranformation, and business parctice Research methods, qualified self, social commerce, IoT, big data, business model innovation Place, platforms, people, pratice. 
  11. Recognize that business challenges and solutions are context dependent Both  psychological and behavioral Shrikes – context is a shell Soudent's willingness to participate in the learning process Students participation in managing the design of the curriculum, class and classroom Each module is an opportunity to create a learning community
  12. Help students transform data into action The importance of empathy – challenges, passions, and objectives Self-awareness and self-knowledge – visualize the tonality How can information technology influence managerial perspective?
  13. Map the requirements to the practice of business
  14. Does it work? Quality of student feedback