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6 ways to
rethink
Corporate
Knowledge Sharing
“Our internal communication processes are
optimal and could not possibly be improved”
said no one ever
It’s about winning though.
“How you gather, manage
and use information will
determine whether you win or
lose.” Bill Gates
They call this Information
Technology
Haven’t we
had several IT
revolutions already?
So why is this still broken?
Problem: one-way street
Top-down communication doesn’t involve me.
Execs

Managers
- - -
Me   
Problem: lack of time
I need 25 hours a day just to do my job. And you
expect me to share knowledge as well?
Problem: sensitive information needs to
stay private
So much so that often
no one sees it.
I’m talking
to you!
I’mlooking
for you!
Problem: communication is not interest-
based
I receive lots of stuff I don’t care about.
I don’t receive the stuff I care about.
Problem: lack of context
Why should I care?
Problem: I don’t know what I don’t
know
So how can I search for it on the intranet?
What I know
What I know
I don’t know
Search Media
What I don’t know
I don’t know
Argh!
Solution: a media format ready for your
intranet
People know how to read magazines, blogs,
visual content – not data bases.
Solution: organize content by topics
relevantnoisy
find
discover
Search
Social Networks Interest Graph
Solution: open contribution and
collaboration
Everyone’s
an expert at something.
Solution: assisted content curation
People don’t have time to crawl for
knowledge. But robots do.
Solution: privacy
What happens on my intranet stays on my
intranet.
Solution: targeted & curated
newsletters
Too much email kills email: replace anarchic
email overload by a weekly summary
Time to consider publishing-by-curation
for knowledge management?
Content Monitoring
Contribution
& collaboration
Private distribution
Publishing-by-curation
Interest-based
Professionals
& Businesses
Want to know more?
@scoopit
business@scoop.it

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6 ways to rethink corporate knowledge sharing