1. CURRICULUM VITAE
Sehono
Jl. Warakas 2/IX No. 4A, RT 0010 RW 03, Kel. Warakas Kec. Tanjung Priok,
Jakarta 14340
PERSONAL DATA
• Full Name : Sehono
• Place & Date of Birth : Solo, June 06, 1976
• Gender/Marital Status : Married
• Religion : Moslem
• Phone
Home : +62 21 43930524
Mobile : +62 815 8895994
+62 821 18714922
• Email : Sehono_one@yahoo.co.id
EDUCATIONAL BACKGROUND
Formal
• University, Sekolah Tinggi Teknik Mitra Karya Engineering Faculty Majoring Technical
Industry.
• Senior High School, Technical School CIKINI Majoring Engine Automotive
Non Formal
• Basic Engine Course M-STEP I (MITSUBISHI)
• Gasoline Engine Course M-STEP II (MITSUBISHI)
• Diesel Engine Course M-STEP II (MITSUBISHI)
• Multi Point Injection Course M-STEP II (MITSUISHI)
• Automatic Transmission Course M-STEP II (MITSUISHI)
• Electrician Course M-STEP II (MITSUBISHI)
• On The Job Training PT. Metro Tiga Berlian Motors
• On The Job Training PT. Perkasa Heavy Engineering
• Competency Base Training PT. Perkasa Heavy Enginering
• Hyundai Technical Service Training Course at Chonan - South Korea
• Transmission Allison Training Coarse at General Motors Singapore
2. • Korindo Innovation School PT. Korindo Heavy Industry
• YUTONG Bus Product Knowledge and Service Management Training Course at YUTONG
Bus CO.LTD Zhengzho – China.
SKILLS
• Understood of management Production and Service Operation on Workshop
• Can analyze trouble shooting on vehicle.
• Understood Automotive job Structure.
• Can operate computer Microsoft Word, Excel and Power Point program.
• English Skill, Oral & Written.
WORKING EXPERIENCES
PT. KORINDO MOTORS, December 2006 –Until now
Type of business : Automotive Company, Sole Distributor Hyundai Truck And Bus
Office address : Cikupa,Tanggerang (Banten)
Period : February 29 until March 2015
Job position : Technical Service Supervisor
Responsibilities,
• Quality control and monitoring product at customer and networking
• Support networking Dealer for field fix problem and supply part by technical
• Technical report analysis, warranty authorization, warranty analysis and good will record by
area dealers.
• Communication with factory, RND centre or principal for evaluation problem and
supporting.
• Set up field countermeasure for quality issues
• Update service manuals and Develop Technical Service Bulletins
• Campaign management and preparing service program
• Evaluation unit to location for monitoring and looking data problem technique or non
technique, and training on the spot to driver and mechanic.
• Parts Testing Program (Record, Monitoring, Approval)
• Reporting system to Service Manager
Period : December 2006 until February 2009
Job Position : Field Service Officer
Responsibilities,
• Dealer’s service business support.
• Supply service publication and warranty audit.
• Feedback of dealers & customer’s voices.
• Monitoring Warranty Trend and Unit In Operation by area.
• Regular visit of dealers and fleets.
• Workshop Standardization Achievement Level & Program Activity.
• Field Representative Summary Visit Report by Dealers & Area.
• (Training Needed, Supporting Needed, Own Workshop Campaign, Audit Result)
3. • Arrange of dealer conference.
PT. INDO TRUCK UTAMA, Augustus 2006 – December 2006
Type of business : Main Distributor VOLVO Truck & Bus
Office address : Jalan Raya Cakung Cilincing Jakarta Utara.
Job position : Warranty Officer
Responsibilities,
• Processing and monitoring warranty claim from site dealer to Indo Truck
• Receive and processing claim from national networking
• Communications, monitoring and processing claim payment to VOLVO Truck Sweden
• Audit warranty claim to Dealers for administration and reject part
• Reporting warranty claim to Manager Service
PT. JRD Bright Motor Assemblers, February 2004 – June 2006
Type of business : Automotive Company, Sole Distributor JRD Mobil (China Vehicle)
Office address : Jalan Raya Rangkas Bitung, Cikande Serang 42178
Job position : Technical Support Officer
Responsibilities,
• Monitoring problem technique.
• Supporting technique to dealers
• Guided mechanic dealers to problem solve technique.
• Publishing Technical Service Bulletin as guided to all Dealer Workshop.
• Evaluation technical problem on field and will be handling with Engineering Team.
• Reporting Top Five Problem per monthly to the Service Manager
PT. ANDALAN PUTRA MOBILINDO, December 2002 – February 2004.
Type of business : Automotive Company, Dealer PERKASA Truck & Bus
Office address : Jalan Raya Pondok Ungu, Bekasi
Job position : Service Advisor
Responsibilities,
• Excepting customers to workshop for the repairing unit.
• Made service job order to mechanic workshop.
• Suggestion to customer for unit repairing.
• Customer remainder to satisfaction.
• Weekly and monthly report to Workshop Head for unit entry and workshop target.
.
PT. WAHANA PERKASA AUTO JAYA, March 1999 - November 2002
Type of business : Automotive Company, Sole Agent PERKASA Truck & Bus
Office address : Jalan Raya Pabuaran, Subang Jawa Barat 41462
Job position : Service Staff
Responsibilities,
• Handling technical problem from direct customer and dealer
• Monitoring and evaluation dealers
• Preparing monthly report
4. PT. KRAMA YUDHA TIGA BERLIAN MOTORS, October 1995 – November 1998
Type of business : Automotive Company, Sole Distributor of MITSUBISHI MOTORS
Office address : Jalan Jend. A. Yani Proyek Pulo Mas Jakarta1482
Job position : Training Center Staff
Responsibilities,
• Failing and correspondence to dealers
• Making training offer to dealer for the mechanical basic training
• Prepare training equipment
• Preparing schedule and training method per six month to dealers
• Teaching training M-STEP 1 (basic training) to mechanic.
The curriculum vitae above is accountable and I am present is truly.
With Kind Regards ,
Sehono