Banu

1. A STUDY ON EMPLOYEES SATISFACTION IN MINAR ALLOYS AND
FORGINES PRIVATE LIMITED
Project report
Submitted by
M.BANUPRIYA
(12-PI-13)
Under the guidance of
Mr .N. BHUVANESHKUMAR M.COM (IB)., MBA., M.Phil.,
In partial fulfillment of the requirement for the award of the degree
MASTER OF INTERNATIONAL BUSINESS
PG DEPARTMENT OF INTERNATIONAL BUSINESS
NALLAMUTHU GOUNDER MAHALINGAM COLLEGE
Re-Accredited with ‘A’ Grade by NAAC
An ISO 9001:2008 certified Institution
Pollachi – 642001
MARCH 2014

2. CERTIFICATE
This is to certify that the project entitled “A STUDY ON EMPLOYEES
SATISFACTION IN MINAR ALLOYS & FORGINES PRIVATE LIMITED ” submitted to
the Bharathiar University, in partial fulfillment of the requirement for the award of degree of
MASTER OF INTERNATIONAL BUSINESS is a record of original work done by
M.BANUPRIYA (12-PI-13) during 2012-14 of her study in P.G. DEPARTMENT OF
INTERNATIONAL BUSINESS, NALLAMUTHU GOUNDER MAHALINGAM
COLLEGE, POLLACHI, under my guidance & supervision. This project has not formed the
basis for the award of any Degree/Diploma/Associateship/ Fellowship or other similar title to
any candidates of any university.
Place: Pollachi Signature of Guide
Date:
(Mr.N. BHUVANESHKUMAR)
ACKNOWLEDGEMENT

3. I am deeply indebted to DR. P. Badri sriman narayanan, M.A., M.Sc., M.Phil., Ph.D,
Principal, NGM College, Pollachi for enabling me to carry out this project.
I express my deep sense of gratitude to the respected Head of the Department Mr. G.
VIGNESH, MIB. M.Phil., MBA., PGDCA., PGDHRM., for enabling me to carry out this
project in successful manner
No words can express my sincere gratitude to the Project Guide
MR. N. BHUVANESHKUMAR, M.Com(IB).,MBA.,M.Phil., Assistant Professor of PG
Department of International Business, NGM College, for his valuable support and suggestions
through out my project work.
I wish to record my sincere gratitude to the Faculty members MS. A.KOKILA, &
MRS. S. PUSHPAVATHI of PG Department of International Business, NGM College, for their
valuable support and suggestions.
Last but not least, my overriding debt to all those who supported me, for undertaking this
project and their supports were vital for the completion of this project.
I finally thank my Parents and my Friends who have encouraged me for the successful
completion of my project.
(M.BANUPRIYA)

4. NALLAMUTHU GOUNDER MAHALINGAM COLLEGE
(Autonomous) Pollachi – 642 001
PG DEPARTMENT OF INTERNATIONAL BUSINESS
CERTIFICATE
This is to certify that, the project entitled “A STUDY ON EMPLOYEES
SATISFACTION IN MINAR ALLOYS & FORGINES PRIVATE LIMITED” is a bonafide
record work done by Ms .M.BANUPRIYA (12-PI-13) submitted in partial fulfillment of the
requirements for the Degree of Master of International Business of the Bharathiar University.
……..………………………….. ……………………………
HEAD OF THE DEPARTMENT PRINCIPAL
Viva voce Examination held on … …………………………
…………………………………….. …………………………..
INTERNAL EXAMINER / EXTERNAL EXAMINER
FACULTY GUIDE

5. DECLARATION
I, M.BANUPRIYA hereby declare that the project entitled “A STUDY ON
EMPLOYEES SATISFACTION IN MINAR ALLOYS & FORGINES PRIVATE
LIMITED” submitted to the Bharathiar University, in partial fulfillment of the requirements for
the award of Degree of MASTER OF INTERNATIONAL BUSINESS is a record of original
work done by me, during 2012-2014, under the supervision and guidance of
Mr.N.BHUVANESHKUMAR, M.Com(IB).,MBA., M.Phil., Assistant Professor, PG
Department of International Business, Nallamuthu Gounder Mahalingam College, Pollachi
and this has not formed the basis for the award of any Degree/Diploma/Associateship/
Fellowship or other similar title to any candidates of any university.
Place: Pollachi
Date:
Signature of the candidate
(M.BANUPRIYA)

6. LIST OF CONTENTS
CHAPTER PARTICULARS PAGE NO
I INTRODUCTION OF THE STUDY 1
1.1 Introduction 1
1.2 Statement of the problem 2
1.3 scope of the study 2
1.4 Objectives of the study 3
1.5 Research methodology 3
1.6 Source of data 4
1.7 period of study 4
1.8 Area of study 4
1.9 Statistical tools 4
1.10 Limitations of the study 5
1.11 Chapter scheme 6
II REVIEW OF LITERATURE 7
2.1 Introduction 7
2.2 Literature review 7
2.3 Conclusion 13
III CONCEPTS AND THEORIES 14
3.1 Introduction 14
3.2 Company profile 23
3.3 Department profile 26
3.4 Product profile 28
3.5 Employee satisfaction 32
3.6 Future prospects 34
3.7 Conclusion 34
IV ANALYSIS AND INTERPRETATION 35
Percentage analysis 39
Chi square analysis 80
V FINDINGS 81
VI SUGGESTION&CONCLUSION 84
BIBLIOGRAPHY
ANNEXURE

7. LIST OF TABLES
S.NO PARTICULARS PAGE NO
4.1 Age 35
4.2 Gender 36
4.3 Monthly income 37
4.4 Working experience 38
4.5 Working condition 39
4.6 Relationship with supervisor 40
4.7 Promotional opportunities 41
4.8 Grievance handling system 42
4.9 Satisfaction on target related incentives 43
4.10 Working hours 44
4.11 Satisfied with accident compensation paid 45
4.12 Satisfied with welfare measures 45
4.13 Pay package 46
4.14 Quality of food served in canteens 47
4.15 Employee’s suggestion scheme available 48
4.16 Satisfied with facilities available at rest rooms 49
4.17 Level of satisfaction on promotional policy 50
4.18 Level of satisfaction on job security 51
4.19 Satisfaction of general attitude 52
4.20 Highly responsible to job 53
4.21 Highly interesting to job 54

8. 4.22 Satisfied with knowledge gained 55
4.23 Adequate skill to perform the job 56
4.24 Labour turnover is reduced due to job satisfaction 57
4.25 Job satisfaction promotes positive attitude 58
4.26 Job satisfaction promotes positive attitude 60
4.27 My job is more interesting to me 61
4.28 I am highly positive emotional in nature 62
4.29 Working hours are comfortable 63
4.30 Rest intervals are adequate 64
4.31 Organization support 65
4.32 Cordial working environment 66
4.33 Superiors treat me properly 67
4.34 My superiors respect my opinion 68
4.35 Timely action are taken by the management 69
4.36 Employees suggestions are considered 70
4.37 Canteen facilities are sufficient 71
4.38 Rest room facilities are comfortable 72
4.39 Timely treatments were provided 73
4.40 I had given a adequate training 74
4.41 My opinions are given due consideration 75
4.42 Age and working experience 76
4.43 Pay package and satisfaction level of job security 77

9. LIST OF CHART
S.NO PARTICULARS PAGE NO
4.1 Age 35
4.2 Gender 36
4.3 Monthly income 37
4.4 Working experience 38
4.5 Working condition 39
4.6 Relationship with supervisor 40
4.7 Promotional opportunities 41
4.8 Grievance handling system 42
4.9 Satisfaction on target related incentives 43
4.10 Working hours 44
4.11 Satisfied with accident compensation paid 45
4.12 Satisfied with welfare measures 45
4.13 Pay package 46
4.14 Quality of food served in canteens 47
4.15 Employee’s suggestion scheme available 48
4.16 Satisfied with facilities available at rest rooms 49
4.17 Level of satisfaction on promotional policy 50
4.18 Level of satisfaction on job security 51
4.19 Satisfaction of general attitude 52
4.20 Highly responsible to job 53
4.21 Highly interesting to job 54

10. 4.22 Satisfied with knowledge gained 55
4.23 Adequate skill to perform the job 56
4.24 Labour turnover is reduced due to job satisfaction 57
4.25 Job satisfaction promotes positive attitude 58
4.26 Job satisfaction promotes positive attitude 60
4.27 My job is more interesting to me 61
4.28 I am highly positive emotional in nature 62
4.29 Working hours are comfortable 63
4.30 Rest intervals are adequate 64
4.31 Organization support 65
4.32 Cordial working environment 66
4.33 Superiors treat me properly 67
4.34 My superiors respect my opinion 68
4.35 Timely action are taken by the management 69
4.36 Employees suggestions are considered 70
4.37 Canteen facilities are sufficient 71
4.38 Rest room facilities are comfortable 72
4.39 Timely treatments were provided 73
4.40 I had given a adequate training 74
4.41 My opinions are given due consideration 75