Apps for travel

1. TRAVEL
Travellers now expect a wealth of information and support from their travel
partners at all stages from planning their itinerary to returning home.
Apps will help them Plan - Assist - Offer - Educate - Reward and Review
APPS FOR THE TRAVEL BUSINESS

2. SERVICE2MEDIA
THE TRAVEL INDUSTRY
Service2Media is in the business of Advanced App Solutions for smart
phones, tablets and an unbounded range of emerging touch devices.
We help our clients and partners design, design, deliver and support
some of the most innovative travel support apps ever deployed.
From secure ticketing solutions through to coordinated travel
updates our experience is extensive and second to none.
Service2Media will help you overcome the many challenges faced
by those developing apps for travel solutions
• We eliminate the issue of multiple operating systems and
fragmented and evolving devices.
• We offer the highest level of consistent rich user experience
regardless of device.
• We future-proof your investment delivering the full lifecycle of
design, development, deployment support and app evolution. If
the device options change your apps will upgrade seamlessly.
• We connect our apps with your business critical back end
support applications and offer high levels of scalability, robustness
and security.
• With our best in breed, cost and time efficient platform
enabling quick to market solutions, you can design once and
instantly deploy them on multiple devices.
With Service2Media you can take advantage of the many opportunities
to extend the value of your travel solutions. Travellers now expect a
wealth of information and support from their travel partners at all
stages from planning their itinerary to returning home.
Apps will help them Plan – Assist – Offer- Educate – Reward and
Review

3. PLAN
Apps providing the traveler with the research tools they need to optimize schedule.
• Present booking solutions - that compare operators, costs rail and flight times
• Manage the booking process - rom draft to confirmed and checked-in
• Build an itinerary - that’s integrated with their calendar and personal schedule and available on any device
• Keep the client informed and up-to-date - with changes to the schedule
What’s most valued by our clients?
Dutch Rail (NS) Travel Planner is a mobile application and a mobile site designed to provide travelers with
real-time travel information and travel advice delivered on iPhone, Windows, J2ME, and BlackBerry. It uses
location information to determine the closest train station, for example, and then tells the user the trains
that are leaving in the near future and their status. What makes this app unique is the real-time travel planner
integration. Travel updates can be viewed more quickly on the mobile device than on the train platform screens.
ASSIST
Provide on-the–go assistance
• Provide location sensitive support - delivering updates, alerts and suggestions to ease the journey and
react to changes caused by local problems and events.
• Update others of the location and status of the traveller - to ease scheduling and assist with transfers or pick-
ups.
• Provide maps and directions - to guide travelers to their destination
• Show local weather information - for points of destination.
• Provide emergency help and assistance – wherever they are
What’s most valued by our clients?
Providing integrated weather information - linked to your location. We do this for a number of clients
and is a standard design component within the platform.

4. OFFER
Context sensitive promotions for personalized, location
based services.
• Provide offers to passengers on the move - such as partner hotels and
car-hire and local restaurant promotions.
• Offer local shopping deals and promotions - based on the combination
of user profile and location, time of day and weather
• Promote local events - that are in the vicinity and match the users
preferred activity list
EDUCATE
Provide background intelligence on the itinerary.
• Offer supporting information - on the places and locations, local features and
history that will enhance the journey.
• Provide weather advice and predictions - to enable the traveler to
optimize their mobile wardrobe.
REWARD
Support airline and other loyalty schemes enabling
review of rewards and status and personalized membership
management
• Log on and review - your loyalty points and account details
• Claim points - whilst on the move
• Take advantage of special offers - made by your rewards schemes
What’s most valued by our clients?
For AirMiles we developed an App where card users can connect their
cards in-store to check on their balance and use the card to gain points
and bonus points from participating stores. They can then redeem those
Air Miles points at any of the participating outlets. The free pushed
notifications of new offers ensure that members never miss out on the
latest opportunities.

5. REVIEW
Solicit feedback enabling the traveler to review, com-
ment and give advice to fellow passengers and suppliers
whilst still mobile.
• Provide ‘travel advisor’ style Apps -that enable travelers to review
and comment on the carriers, hotels and services that they use.
• Enable users to interact and offer interpersonal assistance whilst mobile
- by responding to requests
OUR PROPOSITION TO THE TRAVEL INDUSTRY
Whether you are looking for a sustainable competitive advantage or
aiming to improve efficiencies. Service2Media can help you to future-proof
your company with innovative application solutions.
Let us partner with you to provide a comprehensive approach based
on our outstanding platform and full lifecycle of support that offers
ultimate flexibility and dramatically lowers the total cost of ownership
of your full portfolio of Apps whist managing their evolution and

6. ABOUT SERVICE2MEDIA
Since our inception we have challenged the status quo, creating Apps that
matter and empower people’s daily lives. Our App Lifecycle Platform enables
our clients and partners to build future proofed portfolios of Apps with effective
reuse of components and the ability to maintain and evolve them throughout
their entire lifecycles.
Our core strength lies in our App Lifecycle Platform that lets us create both
our own and partners’ AppCenters to deliver Core and Critical App Portfolios.
•The App Lifecycle Platform – our technology that enables the full lifecycle
support of Apps on multiple targeted environments.
• AppCenters – where enterprise grade App portfolios are designed, deployed
and evolved.
THE SERVICE2MEDIA APP LIFECYCLE PLATFORM
The Service2Media App Lifecycle Platform supports the full lifecycle – from
conceptual design through to performance analytics, our platform delivers a
rich and compelling user-experience across all your targeted environments.
Our App lifecycle philosophy is simple but powerful.
DESIGN Apps Once
DEPLOY Apps on Multiple Devices
EVOLVE Apps throughout their Lives
Offices and Contacts
For general information: Postal address: Dubai San Francisco
Tel: +31 88 010 29 00 P.O.Box 767 Dubai Internet City 1024 Iron Point Road
Fax: +31 88 010 29 01 7500 AT Enschede DIC Building 03 Folsom, California 95630
The Netherlands Dubai - United Arab Emirates United States
The Netherlands
Service2Media info@service2media.com Barcelona New York
Arnhemseweg 2 www.service2media.com Edifici Neàpolis 215 Park Avenue South, Suite 2005
3817 CH Amersfoort Rambla Exposició 59-69 New York, NY 10003
The Netherlands London 08800 – Vilanova i la Geltrú United States
83 Baker Street – Westminster Spain
Langestraat 37 W1U 6AG – London
7511 HB Enschede United Kingdom
The Netherlands