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Spider	
  Maps	
  
For	
  Loca/on-­‐Based	
  Services	
  Improvement	
  


                        Research	
  Team:	
  
                        João	
  Mourinho	
  	
  
                        Teresa	
  Galvão	
  Dias	
  
                        João	
  Falcão	
  e	
  Cunha	
  




                                                      IESS’11	
     15	
  February,	
  Geneve	
  
Night	
  buses	
  from	
  city	
  of	
  London	
  
Background	
                                                        Related	
  Work	
  


   Spider	
  Maps	
  for	
  Loca/on-­‐
  Based	
  Services	
  Improvement	
  
                                 Point	
  Posi/oning	
  Enhancement	
  Strategies	
  




Spider	
  Maps	
                                                              Conclusions	
  


            Spider	
  Maps	
      For	
  Loca/on-­‐Based	
  Services	
  Improvement	
           3/28	
  
1	
   Background	
  
    • 	
  Industrial	
  Revolu/on	
  
            -­‐ 	
  Changes	
  in	
  economy,	
  society	
  
            -­‐ 	
  Large	
  Urban	
  Areas	
  
            -­‐ 	
  Complex	
  Transporta/on	
  systems	
  

    • 	
  People	
  are	
  concentra/ng	
  in	
  big	
  ci/es	
  
           -­‐ 	
  80%	
  of	
  the	
  world	
  popula/on	
  lives	
  in	
  urban	
  areas	
  
           -­‐  	
   60%	
   of	
   the	
   European	
   popula/on	
   lives	
   in	
   urban	
  
           areas	
  

    •  Public	
   transporta/on	
   is	
   crucial	
   |	
   Sustainability	
   and	
  
       efficiency	
  in	
  mobility	
  |	
  High	
  quality	
  of	
  urban	
  life	
  
                           Spider	
  Maps	
     For	
  Loca/on-­‐Based	
  Services	
  Improvement	
     4/28	
  
1	
   Background	
  
   • 	
  Problem	
  
           -­‐ 	
   People	
   do	
   not	
   use	
   Public	
   Transporta/on	
   to	
   its	
   full	
  
           poten/al	
  |	
  Time	
  and	
  Money	
  

   • 	
  Some	
  services	
  are	
  not	
  efficient	
  
          -­‐ 	
   Trip	
   planning	
   in	
   public	
   transporta/on	
   (PT)	
   currently	
  
          offered	
   through	
   the	
   use	
   of	
   paper	
   maps	
   at	
  
          transporta/on	
  network	
  hubs	
  and	
  stops	
  

   •  Tradi/onal	
  Maps	
  are	
  produced	
  manually	
  |	
  High	
  Cost	
  
   •  They	
  do	
  not	
  reflect	
  user	
  context	
  	
  |	
  Inflexibility	
  

                               Spider	
  Maps	
     For	
  Loca/on-­‐Based	
  Services	
  Improvement	
     5/28	
  
1	
   Background	
  

    Objec/ve:	
  

    ·∙	
  Develop	
  a	
  new	
  kind	
  of	
  map	
  |	
  “Spider	
  Map”	
  

    ·∙	
  Spider	
  Map	
  
           -­‐  Is	
  a	
  special	
  kind	
  of	
  Schema/c	
  Map	
  
           -­‐  Is	
  an	
  abstrac/on	
  and	
  simplifica/on	
  of	
  reality	
  
           -­‐  May	
  be	
  automa/cally	
  produced	
  by	
  computer	
  

    ·∙	
   We	
   have	
   researched	
   how	
   they	
   can	
   be	
   used	
   to	
   improve	
  
    quality	
  of	
  LBS	
  and	
  PT	
  ridership	
  
                         Spider	
  Maps	
     For	
  Loca/on-­‐Based	
  Services	
  Improvement	
     6/28	
  
Background	
                                                     Related	
  Work	
  


    Spider	
  Maps	
  for	
  Loca/on-­‐
   Based	
  Services	
  Improvement	
  
                              Point	
  Posi/oning	
  Enhancement	
  Strategies	
  




Spider	
  Maps	
                                                           Conclusions	
  


         Spider	
  Maps	
     For	
  Loca/on-­‐Based	
  Services	
  Improvement	
            7/28	
  
2	
   Related	
  Work	
  

   	
  Loca/on	
  Based	
  Services	
  
       -­‐ 	
  Informa/on	
  Systems,	
  Accessible	
  
       with	
  mobile	
  devices	
  through	
  a	
  
       network	
  
       -­‐ 	
  Make	
  use	
  of	
  the	
  loca/on	
  of	
  the	
  
       mobile	
  device	
  
       -­‐ 	
  Are	
  an	
  intersec/on	
  of	
  
       technologies	
  

     •  Two	
  way	
  communica/on	
  and	
  interac/on	
  |	
  user	
  tells	
  the	
  
        system	
  his	
  actual	
  context,	
  inten/on	
  and	
  preferences	
  (or	
  they	
  
        are	
  obtained	
  in	
  a	
  pervasive	
  way),	
  and	
  the	
  service	
  provider	
  
        delivers	
  informa/on	
  tailored	
  to	
  that	
  context	
  
                            Spider	
  Maps	
        For	
  Loca/on-­‐Based	
  Services	
  Improvement	
     8/28	
  
2	
   Related	
  Work	
  
   •  	
  LBS	
  Components	
  
       -­‐ 	
  Mobile	
  Device	
  
       -­‐ 	
  Communica/on	
  Network	
  
       -­‐ 	
  Posi/oning	
  Component	
  
       -­‐ 	
  Service	
  and	
  Applica/on	
  Provider	
  
       -­‐ 	
  Data	
  and	
  Content	
  Provider	
  

   •  LBS	
  User	
  Ac/ons	
  
       -­‐ 	
  Loca/ng	
  
       -­‐ 	
  Searching	
  
       -­‐ 	
  Naviga/ng	
  
       -­‐ 	
  Iden/fying	
  
       -­‐ 	
  Checking	
  

                            Spider	
  Maps	
     For	
  Loca/on-­‐Based	
  Services	
  Improvement	
     9/28	
  
2	
   Related	
  Work	
  


   •  LBS	
  |	
  Importance	
  of	
  Context	
  
      -­‐ 	
  All	
  the	
  five	
  user	
  ac/ons	
  depend	
  on	
  the	
  context	
  

   •  Context	
  types	
  
      -­‐	
  Spa/al	
  Context	
  |	
  where	
  the	
  user	
  is	
  
      -­‐	
  Time	
  Context	
  |	
  when	
  he	
  is	
  using	
  the	
  service	
  
      -­‐	
  User	
  Context	
  |	
  what	
  is	
  he	
  using	
  the	
  service	
  for	
  




                          Spider	
  Maps	
     For	
  Loca/on-­‐Based	
  Services	
  Improvement	
     10/28	
  
2	
   Related	
  Work	
  
   •  There	
  are	
  some	
  types	
  of	
  mobile	
  services	
  which	
  are	
  
      not	
  effec/vely	
  grasping	
  their	
  users	
  |	
  Public	
  
      Transporta/on	
  

   •  Different	
  dimensions	
  of	
  informa/on	
  quality	
  affect	
  consumer’s	
  
      sa/sfac/on	
  towards	
  mobile	
  services	
  and	
  their	
  acceptance	
  
      (Chae	
  et	
  al,	
  2002)	
  
     Connec/on	
  Quality	
  

       Content	
  Quality	
  
                                                     User	
  Sa/sfac/on	
                  Inten/on	
  to	
  use	
  
     Interac/on	
  Quality	
  

     Contextual	
  Quality	
  

                                Spider	
  Maps	
         For	
  Loca/on-­‐Based	
  Services	
  Improvement	
           11/29	
  
2	
   Related	
  Work	
  

   Schema/c	
  Maps	
  

   Famous	
  Schema/c	
  Map	
  
   	
  -­‐	
  London	
  Underground	
  
   	
  Diagram	
  (Beck,	
  1933)	
  




   • Innova/ve	
  |	
  Line	
  Orienta/on	
  and	
  	
  Distor/on	
  
   • Controversial..	
  But	
  successful!	
  

                       Spider	
  Maps	
     For	
  Loca/on-­‐Based	
  Services	
  Improvement	
     12/28	
  
2	
   Related	
  Work	
  
  Schema/za/on	
  Process	
  
     -­‐ 	
  Reduces	
  unimportant	
  details	
  through	
  abstrac/on	
  
     -­‐ 	
  May	
  use	
  distor/on	
  and	
  other	
  visual	
  techniques	
  
     -­‐ 	
   Nowadays	
  executed	
  by	
  a	
  handful	
  of	
  skilled	
  designers	
  
     and	
  cartographers	
  
   Automa/on	
  of	
  the	
  Schema/za/on	
  Process:	
  
                                                          Output	
   -­‐Align	
  to	
  G
                                                          Phase	
  I	
  S	
  chema/c	
   rid	
  
                                                          Input	
  M-­‐ap/Sketch	
  Map	
  
                                                                    I	
   	
  Op/miza/on	
  




                          Spider	
  Maps	
     For	
  Loca/on-­‐Based	
  Services	
  Improvement	
     13/28	
  
2	
   Related	
  Work	
  
  Challenges	
  
      -­‐ 	
  Algorithms	
  |	
  Mul/criteria	
  combinatorial	
  op/miza/on	
  problem,	
  
      ooen	
  with	
  conflic/ng	
  variables	
  
      -­‐ 	
   There	
  is	
  some	
  research	
   	
  but	
  considering	
  only	
  isolated	
  parts	
  of	
  
      the	
  problem	
  
      -­‐  	
   A	
   true	
   mul/disciplinary	
   approach	
   is	
   needed	
   |	
   Informa/on	
  
      Systems	
   |	
   Transporta/on	
   Services	
   |	
   Opera/ons	
   Research	
   |	
  
      Human	
  Computer	
  Interac/on	
  |	
  Cogni/ve	
  Psychology	
  |	
  Arts	
  

  Current	
  main	
  issues	
  
      -­‐ 	
   Algorithm	
   Performance	
   |	
   Real	
   /me	
   for	
   complex	
   maps	
   not	
  
      achieved	
  yet	
  	
  
      -­‐ 	
   Visual	
  Presenta/on	
  |	
  Aesthe/cs	
  |	
  Labeling	
  |	
  Node	
  Conflicts	
  in	
  
      dense	
  maps	
  
                           Spider	
  Maps	
      For	
  Loca/on-­‐Based	
  Services	
  Improvement	
      14/28	
  
Background	
                                                             Related	
  Work	
  


 Spider	
  Maps	
  for	
  Loca/on-­‐Based	
  
     Services	
  Improvement	
        Point	
  Posi/oning	
  Enhancement	
  Strategies	
  




Spider	
  Maps	
                                                                   Conclusions	
  


  Automated	
  Schema/c	
  Maps	
         Point	
  Posi/oning	
  Enhancement	
  Strategies	
   15/28	
  
3	
   Spider	
  Maps	
  

    Defini/on	
  
    -­‐	
  Are	
  a	
  special	
  type	
  of	
  Schema/c	
  Map	
  
    -­‐	
   As	
   with	
   Schema/c	
   Maps,	
   stops	
   and	
   lines	
   correspond	
  
    to	
  ver/ces	
  and	
  edges	
  

    Enhancements	
  	
  
    -­‐	
  Spider	
  architecture	
  	
  	
  
    -­‐	
  Pay	
  special	
  aqen/on	
  	
  
    to	
  context	
  



                            Spider	
  Maps	
     For	
  Loca/on-­‐Based	
  Services	
  Improvement	
     16/28	
  
3	
   Spider	
  Maps	
  

    Example	
  |	
  Porto	
  São	
  João	
  Hospital	
  Area	
  Spider	
  Map	
  




                        Spider	
  Maps	
     For	
  Loca/on-­‐Based	
  Services	
  Improvement	
     17/28	
  
3	
   Spider	
  Maps	
  
    Electronic	
  Spider	
  Maps	
  

    -­‐  Spider	
   Map	
   advantages	
   can	
   only	
   be	
   fully	
  
         materialized	
  if	
  they	
  are	
  automa/cally	
  generated	
  

    -­‐  An	
   electronic	
   map	
   can	
   be	
   regenerated	
   much	
   faster	
  
         than	
  a	
  paper	
  map	
  |	
  Fit	
  to	
  different	
  contexts	
  	
  

    -­‐	
   Context	
   variables	
   could	
   be	
   obtained	
   pervasively	
  
    (sensors)	
   and	
   influence	
   the	
   genera/on	
   of	
   electronic	
  
    spider	
  maps	
  

                        Spider	
  Maps	
     For	
  Loca/on-­‐Based	
  Services	
  Improvement	
     18/28	
  
3	
   Spider	
  Maps	
  
    Our	
  team	
  designed	
  a	
  sooware	
  framework	
  

    •  Generates	
  spider	
  
    Maps	
  automa/cally,	
  
    In	
  real	
  /me	
  

    •  It	
  is	
  a	
  research	
  lab	
  
    for	
  our	
  Algorithms	
  

    •  Can	
  be	
  used	
  as	
  an	
  	
  
    engine	
  to	
  power	
  LBS	
  

    •  Already	
  in	
  use	
  with	
  	
  
    Success!	
  
                                 Spider	
  Maps	
     For	
  Loca/on-­‐Based	
  Services	
  Improvement	
     19/28	
  
3	
   Spider	
  Maps	
  

    Algorithms	
  Researched:	
  

    -­‐ 	
  Fisheye	
  algorithm	
  |	
  Done	
  
    -­‐ 	
  GRASP	
  (Greedy	
  Randomized	
  Adapta/ve	
  Search	
  |	
  Done,	
  in	
  use	
  
    -­‐	
  “HPPO	
  –	
  Heuris/c	
  Point	
  Posi/oning	
  Op/miza/on”)	
  has	
  already	
  
    shown	
  promising	
  results	
  in	
  the	
  Framework	
  tests	
  
    -­‐ 	
  Enhanced	
  Tabu	
  Search|	
  Is	
  being	
  finished	
  

    Innova/on	
  
    -­‐	
   Spider	
   Maps	
   generated	
   through	
   our	
   framework	
   are	
   already	
  
    being	
  used	
  in	
  Porto	
  and	
  Lisbon	
  since	
  the	
  end	
  of	
  2010	
  


                          Spider	
  Maps	
     For	
  Loca/on-­‐Based	
  Services	
  Improvement	
     20/28	
  
3	
   Spider	
  Maps	
  
   How	
   can	
   Spider	
   Maps	
   enhance	
   LBS	
   and	
   increase	
   PT	
  
   ridership?	
  

       -­‐	
   Quality	
   of	
   informa/on	
   has	
   a	
   direct	
   effect	
   on	
   user	
  
       sa/sfac/on	
  on	
  mobile	
  services	
  

       -­‐	
   Spider	
   Maps	
   present	
   enhanced	
   features	
   which	
  
       improve	
   informa/on	
   quality	
   in	
   all	
   its	
   four	
  
       dimensions	
  




                          Spider	
  Maps	
     For	
  Loca/on-­‐Based	
  Services	
  Improvement	
     21/28	
  
3	
   Spider	
  Maps	
  
   Improving	
  Context	
  Quality	
  

   -­‐	
   Spider	
   map,	
   due	
   to	
   its	
   innova/ve	
   design	
   and	
   features,	
   is	
   well	
  
   suited	
   to	
   include	
   context	
   informa/on	
   |	
   Where	
   am	
   I	
   and	
   where	
   can	
  
   I	
  go	
  to?	
  	
  

   -­‐	
   The	
   hub	
   intui/vely	
   depicts	
   the	
   space	
   context	
   where	
   the	
   user	
   is	
   at	
  
   the	
  present	
  /me	
  with	
  higher	
  detail	
  |	
  Replaces	
  the	
  “you	
  are	
  here”	
  
   tag	
  used	
  in	
  tradi/onal	
  maps	
  

   -­‐	
  The	
  lines	
  flowing	
  from	
  the	
  hub	
  only	
  represent	
  the	
  lines	
  available	
  
   from	
  the	
  user’s	
  current	
  loca/on,	
  not	
  the	
  en/re	
  network	
  |	
  Reduces	
  
   informa/on	
  overload	
  and	
  learning	
  /me	
  

                                Spider	
  Maps	
         For	
  Loca/on-­‐Based	
  Services	
  Improvement	
          22/28	
  
3	
   Spider	
  Maps	
  

   Improving	
  Context	
  Quality	
  

       -­‐  If	
   produced	
   automa/cally,	
   it	
   can	
   change	
   its	
   presenta/on	
   in	
  	
  	
  	
  	
  	
  	
  	
  
            seconds	
   to	
   accommodate	
   different	
   /me	
   contexts	
   (ex:	
  
            special	
   event,	
   unpredicted	
   disrup/on	
   of	
   service	
   at	
   one	
  
            line)	
  

       -­‐  Can	
  be	
  tailored	
  to	
  specific	
  users	
  in	
  real	
  /me	
  (ex:	
  colorblind	
  
            people,	
  children,	
  etc)	
  




                              Spider	
  Maps	
          For	
  Loca/on-­‐Based	
  Services	
  Improvement	
               23/28	
  
3	
   Spider	
  Maps	
  

   Improving	
  Content	
  Quality	
  

       -­‐  Spider	
   maps	
   allow	
   the	
   user	
   to	
   locate	
   (through	
   the	
   hub),	
   to	
  
            search	
   (improve	
   searching	
   by	
   elimina/ng	
   superfluous	
  
            informa/on),	
  to	
  navigate	
  (user	
  can	
  easily	
  know	
  how	
  to	
  go	
  
            to	
  one	
  des/na/on	
  through	
  its	
  simplified	
  layout)	
  

       -­‐  Spider	
   maps	
   can	
   be	
   extended	
   to	
   allow	
   iden/fying	
   and	
  
            checking	
   (although	
   those	
   are	
   not	
   the	
   main	
   objec/ves	
   of	
  
            PT)	
  



                            Spider	
  Maps	
       For	
  Loca/on-­‐Based	
  Services	
  Improvement	
        24/28	
  
3	
   Spider	
  Maps	
  
   Improving	
  Interac/on	
  Quality	
  

       -­‐  The	
   spider	
   architecture	
   mimics	
   the	
   graphic	
   organizer	
  
            spider	
   maps	
   |	
   used	
   in	
   K-­‐12	
   schools	
   in	
   United	
   States	
   to	
  
            improve	
  learning	
  

       -­‐  Spider	
  architecture	
  represents	
  knowledge	
  in	
  a	
  similar	
  way	
  
            human	
   brain	
   does	
   |	
   Maps	
   easier	
   to	
   use,	
   require	
   less	
  
            learning	
  /me	
  and	
  cause	
  less	
  user	
  errors	
  and	
  frustra/on	
  

   Improving	
  Connec/on	
  Quality	
  

       -­‐	
   	
   	
   	
   Spider	
   maps	
   do	
   not	
   have	
   an	
   effect	
   here	
   |	
   But	
   being	
  
       produced	
  in	
  real	
  /me	
  decreases	
  wai/ng!	
  
                              Spider	
  Maps	
         For	
  Loca/on-­‐Based	
  Services	
  Improvement	
             25/28	
  
3	
   Spider	
  Maps	
  


   As	
  Koivumaki	
  studies	
  show	
  (Koivumaki	
  et	
  al,	
  2008)	
  
   -­‐  there	
   is	
   a	
   posi/ve	
   rela/onship	
   between	
   the	
   four	
  
         informa/on	
  quality	
  dimensions	
  and	
  user	
  sa/sfac/on	
  
         and	
   between	
   user	
   sa/sfac/on	
   and	
   the	
   inten/on	
   to	
  
         use	
  the	
  service	
  

   As	
   Spider	
   Maps	
   improve	
   all	
   the	
   informa/on	
   quality	
  
   dimensions,	
   they	
   will	
   improve	
   user	
   sa/sfac/on	
   and	
  
   consequently	
  increase	
  the	
  inten/on	
  to	
  use	
  the	
  service.	
  


                        Spider	
  Maps	
     For	
  Loca/on-­‐Based	
  Services	
  Improvement	
     26/28	
  
4	
   Conclusions	
  

    • 	
   	
   Spider	
   Maps	
   are	
   a	
   highly	
   adequate	
   vehicle	
   to	
   communicate	
  
    transport	
   network	
   informa/on	
   in	
   mobile	
   services	
   |	
   higher	
  
    informa/on	
   quality	
   in	
   comparison	
   with	
   normal	
   or	
   schema/c	
  
    maps	
  

    • 	
   Their	
   automated	
   produc/on	
   in	
   soo	
   real	
   /me	
   makes	
   them	
  
    capable	
   of	
   responding	
   in	
   real	
   /me	
   to	
   changes	
   in	
   context	
  	
  
    suppor/ng	
  adapta9ve	
  services.	
  

    • 	
   Future	
   work	
   needs	
   to	
   be	
   directed	
   to	
   test	
   spider	
   maps	
   in	
   real	
  
    LBS	
   of	
   a	
   PT	
   service,	
   to	
   support	
   the	
   evidence	
   that	
   spider	
   maps	
  
    increase	
  inten/on	
  to	
  use	
  LBS	
  and	
  PT	
  ridership.	
  
                              Spider	
  Maps	
        For	
  Loca/on-­‐Based	
  Services	
  Improvement	
         27/28	
  
 	
  Thank	
  you!	
  	
  |	
  Ques/ons	
  ?	
  




Spider	
  Maps	
     For	
  Loca/on-­‐Based	
  Services	
  Improvement	
     28/28	
  

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Spider maps for location based services improvement

  • 1. Spider  Maps   For  Loca/on-­‐Based  Services  Improvement   Research  Team:   João  Mourinho     Teresa  Galvão  Dias   João  Falcão  e  Cunha   IESS’11   15  February,  Geneve  
  • 2. Night  buses  from  city  of  London  
  • 3. Background   Related  Work   Spider  Maps  for  Loca/on-­‐ Based  Services  Improvement   Point  Posi/oning  Enhancement  Strategies   Spider  Maps   Conclusions   Spider  Maps   For  Loca/on-­‐Based  Services  Improvement   3/28  
  • 4. 1   Background   •   Industrial  Revolu/on   -­‐   Changes  in  economy,  society   -­‐   Large  Urban  Areas   -­‐   Complex  Transporta/on  systems   •   People  are  concentra/ng  in  big  ci/es   -­‐   80%  of  the  world  popula/on  lives  in  urban  areas   -­‐    60%   of   the   European   popula/on   lives   in   urban   areas   •  Public   transporta/on   is   crucial   |   Sustainability   and   efficiency  in  mobility  |  High  quality  of  urban  life   Spider  Maps   For  Loca/on-­‐Based  Services  Improvement   4/28  
  • 5. 1   Background   •   Problem   -­‐    People   do   not   use   Public   Transporta/on   to   its   full   poten/al  |  Time  and  Money   •   Some  services  are  not  efficient   -­‐    Trip   planning   in   public   transporta/on   (PT)   currently   offered   through   the   use   of   paper   maps   at   transporta/on  network  hubs  and  stops   •  Tradi/onal  Maps  are  produced  manually  |  High  Cost   •  They  do  not  reflect  user  context    |  Inflexibility   Spider  Maps   For  Loca/on-­‐Based  Services  Improvement   5/28  
  • 6. 1   Background   Objec/ve:   ·∙  Develop  a  new  kind  of  map  |  “Spider  Map”   ·∙  Spider  Map   -­‐  Is  a  special  kind  of  Schema/c  Map   -­‐  Is  an  abstrac/on  and  simplifica/on  of  reality   -­‐  May  be  automa/cally  produced  by  computer   ·∙   We   have   researched   how   they   can   be   used   to   improve   quality  of  LBS  and  PT  ridership   Spider  Maps   For  Loca/on-­‐Based  Services  Improvement   6/28  
  • 7. Background   Related  Work   Spider  Maps  for  Loca/on-­‐ Based  Services  Improvement   Point  Posi/oning  Enhancement  Strategies   Spider  Maps   Conclusions   Spider  Maps   For  Loca/on-­‐Based  Services  Improvement   7/28  
  • 8. 2   Related  Work    Loca/on  Based  Services   -­‐   Informa/on  Systems,  Accessible   with  mobile  devices  through  a   network   -­‐   Make  use  of  the  loca/on  of  the   mobile  device   -­‐   Are  an  intersec/on  of   technologies   •  Two  way  communica/on  and  interac/on  |  user  tells  the   system  his  actual  context,  inten/on  and  preferences  (or  they   are  obtained  in  a  pervasive  way),  and  the  service  provider   delivers  informa/on  tailored  to  that  context   Spider  Maps   For  Loca/on-­‐Based  Services  Improvement   8/28  
  • 9. 2   Related  Work   •   LBS  Components   -­‐   Mobile  Device   -­‐   Communica/on  Network   -­‐   Posi/oning  Component   -­‐   Service  and  Applica/on  Provider   -­‐   Data  and  Content  Provider   •  LBS  User  Ac/ons   -­‐   Loca/ng   -­‐   Searching   -­‐   Naviga/ng   -­‐   Iden/fying   -­‐   Checking   Spider  Maps   For  Loca/on-­‐Based  Services  Improvement   9/28  
  • 10. 2   Related  Work   •  LBS  |  Importance  of  Context   -­‐   All  the  five  user  ac/ons  depend  on  the  context   •  Context  types   -­‐  Spa/al  Context  |  where  the  user  is   -­‐  Time  Context  |  when  he  is  using  the  service   -­‐  User  Context  |  what  is  he  using  the  service  for   Spider  Maps   For  Loca/on-­‐Based  Services  Improvement   10/28  
  • 11. 2   Related  Work   •  There  are  some  types  of  mobile  services  which  are   not  effec/vely  grasping  their  users  |  Public   Transporta/on   •  Different  dimensions  of  informa/on  quality  affect  consumer’s   sa/sfac/on  towards  mobile  services  and  their  acceptance   (Chae  et  al,  2002)   Connec/on  Quality   Content  Quality   User  Sa/sfac/on   Inten/on  to  use   Interac/on  Quality   Contextual  Quality   Spider  Maps   For  Loca/on-­‐Based  Services  Improvement   11/29  
  • 12. 2   Related  Work   Schema/c  Maps   Famous  Schema/c  Map    -­‐  London  Underground    Diagram  (Beck,  1933)   • Innova/ve  |  Line  Orienta/on  and    Distor/on   • Controversial..  But  successful!   Spider  Maps   For  Loca/on-­‐Based  Services  Improvement   12/28  
  • 13. 2   Related  Work   Schema/za/on  Process   -­‐   Reduces  unimportant  details  through  abstrac/on   -­‐   May  use  distor/on  and  other  visual  techniques   -­‐    Nowadays  executed  by  a  handful  of  skilled  designers   and  cartographers   Automa/on  of  the  Schema/za/on  Process:   Output   -­‐Align  to  G Phase  I  S  chema/c   rid   Input  M-­‐ap/Sketch  Map   I    Op/miza/on   Spider  Maps   For  Loca/on-­‐Based  Services  Improvement   13/28  
  • 14. 2   Related  Work   Challenges   -­‐   Algorithms  |  Mul/criteria  combinatorial  op/miza/on  problem,   ooen  with  conflic/ng  variables   -­‐    There  is  some  research    but  considering  only  isolated  parts  of   the  problem   -­‐    A   true   mul/disciplinary   approach   is   needed   |   Informa/on   Systems   |   Transporta/on   Services   |   Opera/ons   Research   |   Human  Computer  Interac/on  |  Cogni/ve  Psychology  |  Arts   Current  main  issues   -­‐    Algorithm   Performance   |   Real   /me   for   complex   maps   not   achieved  yet     -­‐    Visual  Presenta/on  |  Aesthe/cs  |  Labeling  |  Node  Conflicts  in   dense  maps   Spider  Maps   For  Loca/on-­‐Based  Services  Improvement   14/28  
  • 15. Background   Related  Work   Spider  Maps  for  Loca/on-­‐Based   Services  Improvement   Point  Posi/oning  Enhancement  Strategies   Spider  Maps   Conclusions   Automated  Schema/c  Maps   Point  Posi/oning  Enhancement  Strategies   15/28  
  • 16. 3   Spider  Maps   Defini/on   -­‐  Are  a  special  type  of  Schema/c  Map   -­‐   As   with   Schema/c   Maps,   stops   and   lines   correspond   to  ver/ces  and  edges   Enhancements     -­‐  Spider  architecture       -­‐  Pay  special  aqen/on     to  context   Spider  Maps   For  Loca/on-­‐Based  Services  Improvement   16/28  
  • 17. 3   Spider  Maps   Example  |  Porto  São  João  Hospital  Area  Spider  Map   Spider  Maps   For  Loca/on-­‐Based  Services  Improvement   17/28  
  • 18. 3   Spider  Maps   Electronic  Spider  Maps   -­‐  Spider   Map   advantages   can   only   be   fully   materialized  if  they  are  automa/cally  generated   -­‐  An   electronic   map   can   be   regenerated   much   faster   than  a  paper  map  |  Fit  to  different  contexts     -­‐   Context   variables   could   be   obtained   pervasively   (sensors)   and   influence   the   genera/on   of   electronic   spider  maps   Spider  Maps   For  Loca/on-­‐Based  Services  Improvement   18/28  
  • 19. 3   Spider  Maps   Our  team  designed  a  sooware  framework   •  Generates  spider   Maps  automa/cally,   In  real  /me   •  It  is  a  research  lab   for  our  Algorithms   •  Can  be  used  as  an     engine  to  power  LBS   •  Already  in  use  with     Success!   Spider  Maps   For  Loca/on-­‐Based  Services  Improvement   19/28  
  • 20. 3   Spider  Maps   Algorithms  Researched:   -­‐   Fisheye  algorithm  |  Done   -­‐   GRASP  (Greedy  Randomized  Adapta/ve  Search  |  Done,  in  use   -­‐  “HPPO  –  Heuris/c  Point  Posi/oning  Op/miza/on”)  has  already   shown  promising  results  in  the  Framework  tests   -­‐   Enhanced  Tabu  Search|  Is  being  finished   Innova/on   -­‐   Spider   Maps   generated   through   our   framework   are   already   being  used  in  Porto  and  Lisbon  since  the  end  of  2010   Spider  Maps   For  Loca/on-­‐Based  Services  Improvement   20/28  
  • 21. 3   Spider  Maps   How   can   Spider   Maps   enhance   LBS   and   increase   PT   ridership?   -­‐   Quality   of   informa/on   has   a   direct   effect   on   user   sa/sfac/on  on  mobile  services   -­‐   Spider   Maps   present   enhanced   features   which   improve   informa/on   quality   in   all   its   four   dimensions   Spider  Maps   For  Loca/on-­‐Based  Services  Improvement   21/28  
  • 22. 3   Spider  Maps   Improving  Context  Quality   -­‐   Spider   map,   due   to   its   innova/ve   design   and   features,   is   well   suited   to   include   context   informa/on   |   Where   am   I   and   where   can   I  go  to?     -­‐   The   hub   intui/vely   depicts   the   space   context   where   the   user   is   at   the  present  /me  with  higher  detail  |  Replaces  the  “you  are  here”   tag  used  in  tradi/onal  maps   -­‐  The  lines  flowing  from  the  hub  only  represent  the  lines  available   from  the  user’s  current  loca/on,  not  the  en/re  network  |  Reduces   informa/on  overload  and  learning  /me   Spider  Maps   For  Loca/on-­‐Based  Services  Improvement   22/28  
  • 23. 3   Spider  Maps   Improving  Context  Quality   -­‐  If   produced   automa/cally,   it   can   change   its   presenta/on   in                 seconds   to   accommodate   different   /me   contexts   (ex:   special   event,   unpredicted   disrup/on   of   service   at   one   line)   -­‐  Can  be  tailored  to  specific  users  in  real  /me  (ex:  colorblind   people,  children,  etc)   Spider  Maps   For  Loca/on-­‐Based  Services  Improvement   23/28  
  • 24. 3   Spider  Maps   Improving  Content  Quality   -­‐  Spider   maps   allow   the   user   to   locate   (through   the   hub),   to   search   (improve   searching   by   elimina/ng   superfluous   informa/on),  to  navigate  (user  can  easily  know  how  to  go   to  one  des/na/on  through  its  simplified  layout)   -­‐  Spider   maps   can   be   extended   to   allow   iden/fying   and   checking   (although   those   are   not   the   main   objec/ves   of   PT)   Spider  Maps   For  Loca/on-­‐Based  Services  Improvement   24/28  
  • 25. 3   Spider  Maps   Improving  Interac/on  Quality   -­‐  The   spider   architecture   mimics   the   graphic   organizer   spider   maps   |   used   in   K-­‐12   schools   in   United   States   to   improve  learning   -­‐  Spider  architecture  represents  knowledge  in  a  similar  way   human   brain   does   |   Maps   easier   to   use,   require   less   learning  /me  and  cause  less  user  errors  and  frustra/on   Improving  Connec/on  Quality   -­‐         Spider   maps   do   not   have   an   effect   here   |   But   being   produced  in  real  /me  decreases  wai/ng!   Spider  Maps   For  Loca/on-­‐Based  Services  Improvement   25/28  
  • 26. 3   Spider  Maps   As  Koivumaki  studies  show  (Koivumaki  et  al,  2008)   -­‐  there   is   a   posi/ve   rela/onship   between   the   four   informa/on  quality  dimensions  and  user  sa/sfac/on   and   between   user   sa/sfac/on   and   the   inten/on   to   use  the  service   As   Spider   Maps   improve   all   the   informa/on   quality   dimensions,   they   will   improve   user   sa/sfac/on   and   consequently  increase  the  inten/on  to  use  the  service.   Spider  Maps   For  Loca/on-­‐Based  Services  Improvement   26/28  
  • 27. 4   Conclusions   •      Spider   Maps   are   a   highly   adequate   vehicle   to   communicate   transport   network   informa/on   in   mobile   services   |   higher   informa/on   quality   in   comparison   with   normal   or   schema/c   maps   •    Their   automated   produc/on   in   soo   real   /me   makes   them   capable   of   responding   in   real   /me   to   changes   in   context     suppor/ng  adapta9ve  services.   •    Future   work   needs   to   be   directed   to   test   spider   maps   in   real   LBS   of   a   PT   service,   to   support   the   evidence   that   spider   maps   increase  inten/on  to  use  LBS  and  PT  ridership.   Spider  Maps   For  Loca/on-­‐Based  Services  Improvement   27/28  
  • 28.    Thank  you!    |  Ques/ons  ?   Spider  Maps   For  Loca/on-­‐Based  Services  Improvement   28/28