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Content is King: Selling the Story

        Shaku Selvakumar
WW Digital Marketing Strategist, WebSphere
                  IBM
It’s personal
  For more content from this speaker

  Follow @shakus
  Connect : www.linkedin.com/shakuselvakumar

  Or Email: shakus@us.ibm.com
“Content is the fuel of the social web”




Changing landscape in sharing content:
•93% of Internet users used email
•89% used social networks
•82% used blogs
                                         #vue2011
                                         @shakus
It’s a loud, loud world




                          #vue2011
                          @shakus
1. Create the story

 C          Create the storyline. Understand the
                plot and develop a strategy
CREATE



         Identify your campaign/event
         Identify a social media resource
         What are the key elements of your campaign
         Identify and join key communities to
         understand trending topics
         Identify the content formats
                                                   #vue2011
                                                   @shakus
Finite time. Finite budget.




                      #vue2011
                      @shakus
2. Find your characters.
           Building content takes a village

F
R          Find the characters
           Engage and develop
FIND
            RELATIONSHIPS

       Break the campaign/event
       into modules.
       Speakers
       Influencers
       Audience
       Partners
       Attendees                             #vue2011
                                              @shakus
Engage the Audience
      Key Constituents                            Why
                                  Build credibility. Peer to peer
         Customers
                                  endorsement. Building trust.
                                  Win-Win. Leverage networks. Cross
      Business Partners
                                  promote
External Influencers (Analysts,   Credible content. Building trust.
Press, Speakers, Bloggers)        Endorsement.
                                  Peer to peer endorsement.
          Attendees
                                  Energizers. Evangelists.
                                  Energizers. Evangelists.
    Subject Matter Experts
                                  Endorsement.

           Internal               Energizers. Leverage networks

                                                                    #vue2011
                                                                    @shakus
3. Build a better story. Break it up
         T
         R                 Build Trust.
                     Develop a strong content
       DEVELOP
                        editorial calendar.

Content atomization. Pull the smaller stories within
the campaign/event.
Content planning requires a project plan. Build an
editorial calendar
Recruit writers, interviewers, asset makers
Talk about sessions, speakers, preview agenda to
increase attendance
Provide micro blog story lines
                                                        #vue2011
Embed social media links in all your comms             @shakus
Trust is a currency that doesn’t
            fluctuate




                               #vue2011
                               @shakus
Blogging needs a strategy

                                 Host a Blogger’s
                                       call                Post Event
                                                          conversations
    Publish Speaker
      interviews

   Rich media.                   Blogosphere                    Guest bloggers
     Embed
 vblogs, podcasts

            Highlight                                        Integrate your
         Subject Matter
          commentary                                         social widgets
                                      Live blogging, at
                      Leverage              Event              Over 44,500 page views from over
                       Media
                      partners
                                                               100 countries.
                                                               49.5% increase yty visits
                                                               33% organic search

               Source: IBM WebSphere Blog
Credible and Unique Content is
                  King




What makes for effective content?
 Unique content
 Useful content
 Channel relevant content.
What is good for Twitter, may not work for
   Facebook.                                 #vue2011
                                             @shakus
4. Idle content is wasted content

 E
 R       Engage with the ecosystem
         Share. Leverage networks
ENGAGE




 Content repurposing
 Content distribution
 Content communications


                                     #vue2011
                                     @shakus
Making your content sweat

      Content       Content
                                Infographics
    Repurposing   Syndication

                                               Visualize

    Adapt         Distribute




                                                       #vue2011
                                                       @shakus
5. Content on the go
                Can you hear me now?
  M
  R                  Real time is mobile time.
                Mobile optimization equals relevant
MOBILITY          information at your finger tips
Mobile strategy should be part of your event strategy.
Not an after thought.
Mobile optimized means right content for the right
environment
Differentiate mobile for demand generation by
providing useful event information prior to the event
Provide mobile support during the event through real
time updates
Design a socially integrated “share friendly” app    #vue2011
                                                       @shakus
Not another app story




If you build it they will come. Not true.
Build it to serve a customer pain.          #vue2011
Not to serve a marketing checklist.         @shakus
6. ROI of good content
  R
  R           Refine and reinforce.
            Continue the conversation
REINFORCE



Prevent event jet lag. Update
immediately with post event conversation
Converse about event highlights
Curate content and share immediately
Identify hot and warm leads and follow
up with a “thank you”
Add social leads to the enurture stream
                                           #vue2011
                                           @shakus
Case Study: Award winning Social Media
Campaign: Impact 2011                    Winner of
                                         the Forrester
                                         Groundswell
                                         Award 2011
                                         for B2B
                                         Talking



                                         Winner of
                                         the 2011
                                         Hermes
                                         Platinum
                                         Award for
                                         Social Media
Measure and refine
            1. How many people consumed your
               content, measured as page
               views, downloads, or views?
            2. How often do consumers of your
               content share it with others?
            3. How often do content consumers
?              turn into leads?
            4. How often do content consumers
               turn into customers

            *Source: Jay Baer, Convince and Convert   #vue2011
                                                      @shakus
For more content from
this
speaker, follow/conne
ct:

Shaku Selvakumar
Twitter: @shakus
LinkedIn
www.linkedin.com/sha
kuselvakumar

Or Contact:
Email:
shakus@us.ibm.com
Interested in learning more?
Join me in the Communication Lounge
      now for a scheduled chat




                                      #vue2011
                                      @shakus

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Greater Event ROI Through a Strong Content Marketing

  • 1. Content is King: Selling the Story Shaku Selvakumar WW Digital Marketing Strategist, WebSphere IBM
  • 2. It’s personal For more content from this speaker Follow @shakus Connect : www.linkedin.com/shakuselvakumar Or Email: shakus@us.ibm.com
  • 3. “Content is the fuel of the social web” Changing landscape in sharing content: •93% of Internet users used email •89% used social networks •82% used blogs #vue2011 @shakus
  • 4. It’s a loud, loud world #vue2011 @shakus
  • 5. 1. Create the story C Create the storyline. Understand the plot and develop a strategy CREATE Identify your campaign/event Identify a social media resource What are the key elements of your campaign Identify and join key communities to understand trending topics Identify the content formats #vue2011 @shakus
  • 6. Finite time. Finite budget. #vue2011 @shakus
  • 7. 2. Find your characters. Building content takes a village F R Find the characters Engage and develop FIND RELATIONSHIPS Break the campaign/event into modules. Speakers Influencers Audience Partners Attendees #vue2011 @shakus
  • 8. Engage the Audience Key Constituents Why Build credibility. Peer to peer Customers endorsement. Building trust. Win-Win. Leverage networks. Cross Business Partners promote External Influencers (Analysts, Credible content. Building trust. Press, Speakers, Bloggers) Endorsement. Peer to peer endorsement. Attendees Energizers. Evangelists. Energizers. Evangelists. Subject Matter Experts Endorsement. Internal Energizers. Leverage networks #vue2011 @shakus
  • 9. 3. Build a better story. Break it up T R Build Trust. Develop a strong content DEVELOP editorial calendar. Content atomization. Pull the smaller stories within the campaign/event. Content planning requires a project plan. Build an editorial calendar Recruit writers, interviewers, asset makers Talk about sessions, speakers, preview agenda to increase attendance Provide micro blog story lines #vue2011 Embed social media links in all your comms @shakus
  • 10. Trust is a currency that doesn’t fluctuate #vue2011 @shakus
  • 11. Blogging needs a strategy Host a Blogger’s call Post Event conversations Publish Speaker interviews Rich media. Blogosphere Guest bloggers Embed vblogs, podcasts Highlight Integrate your Subject Matter commentary social widgets Live blogging, at Leverage Event Over 44,500 page views from over Media partners 100 countries. 49.5% increase yty visits 33% organic search Source: IBM WebSphere Blog
  • 12. Credible and Unique Content is King What makes for effective content?  Unique content  Useful content  Channel relevant content. What is good for Twitter, may not work for Facebook. #vue2011 @shakus
  • 13. 4. Idle content is wasted content E R Engage with the ecosystem Share. Leverage networks ENGAGE Content repurposing Content distribution Content communications #vue2011 @shakus
  • 14. Making your content sweat Content Content Infographics Repurposing Syndication Visualize Adapt Distribute #vue2011 @shakus
  • 15. 5. Content on the go Can you hear me now? M R Real time is mobile time. Mobile optimization equals relevant MOBILITY information at your finger tips Mobile strategy should be part of your event strategy. Not an after thought. Mobile optimized means right content for the right environment Differentiate mobile for demand generation by providing useful event information prior to the event Provide mobile support during the event through real time updates Design a socially integrated “share friendly” app #vue2011 @shakus
  • 16. Not another app story If you build it they will come. Not true. Build it to serve a customer pain. #vue2011 Not to serve a marketing checklist. @shakus
  • 17. 6. ROI of good content R R Refine and reinforce. Continue the conversation REINFORCE Prevent event jet lag. Update immediately with post event conversation Converse about event highlights Curate content and share immediately Identify hot and warm leads and follow up with a “thank you” Add social leads to the enurture stream #vue2011 @shakus
  • 18. Case Study: Award winning Social Media Campaign: Impact 2011 Winner of the Forrester Groundswell Award 2011 for B2B Talking Winner of the 2011 Hermes Platinum Award for Social Media
  • 19. Measure and refine 1. How many people consumed your content, measured as page views, downloads, or views? 2. How often do consumers of your content share it with others? 3. How often do content consumers ? turn into leads? 4. How often do content consumers turn into customers *Source: Jay Baer, Convince and Convert #vue2011 @shakus
  • 20. For more content from this speaker, follow/conne ct: Shaku Selvakumar Twitter: @shakus LinkedIn www.linkedin.com/sha kuselvakumar Or Contact: Email: shakus@us.ibm.com
  • 21. Interested in learning more? Join me in the Communication Lounge now for a scheduled chat #vue2011 @shakus