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TITAN- A SUCCESS
STORY




        Kartikeya Sharma (11DM-055)
        Ritesh Khanna (11IB-047)
        Shafaquat Husain (11FN-093)
        Shaurya Vikram Singh (11FN-096)
        Sheeny Yadav (11IB-055)
        Shubhendu Gaur (11FN-102)
        Tanay Agarwal (11DM-169)
Contents
• The world watch market- An Introduction
• The Indian watch market in 1985
• Titan’s initial strategy: Strategy I
• Changes in the market
• New strategy: Strategy II
• New strategy: Strategy III
• Current Scenario
The world watch market before Titan
• There were two Swiss companies -
   • Allgemeine Schweizerische Uhrenindustrie AG (ASAUG)
   • Societe Suisse pour l’Industrie Horlogere (SSIH)
• They owned all the well known brands of the world:
   •   Omega
   •   Tissot
   •   Rado
   •   Eterna
   •   Longines
• Both companies were in loss due to Japanese competition
Continued…
• In response they came up with the following:
   • Merge ASAUG and SSIH into a single company-Swiss Corporation of
     Microelectronics and Watchmaking Industries Ltd.(SMH)
   • To launch low-cost, high-tech watches
• So they launched ‘the second watch’-SWATCH
• The combination of great product and great marketing put
  Switzerland back on the map as a major player in the watch market
1985-The Indian watch market
• The watch market was regulated
• Lagged technologically
• Technology prevalent- mechanical technology
   • reliable but outdated
   • time keeping was unsatisfactory
   • very basic and bulky designs
• Due to the above characteristics of the Indian watch market there
  was a flourishing grey(smuggled) watch market(Casio digital watches)
• Hindustan Machine Tools(HMT) and Allwyn were the only existing
  players in the market.
• It was in this scenario that Titan entered the Indian watch market
Increased choice –
                                                               launched 350
                                     Going with new
                                                           different models as
                                  styling instead of the
                                                           compared to 200 of
                                   existing basic styles
                                                              all competitors
                                                                 combined


                                                                                  Advertising- a vital
          Accuracy as a selling
                                                                                 investment and not
                 plank
                                                                                    an expenditure




  Opting for Quartz
  based technology
                                                  Titan’s                                 Brought the concept
                                                                                           of retailing in the
against the prevalent
     mechanical                                   initial                                    watch market-
                                                                                              established
     technology                                                                               showrooms
                                                 strategy

         JRD Tata said : “If Quartz is the future, why invest in passe technology?”
                                          This led to
               KEY STRATEGIC VISION of only investing in Quartz watches
What worked for them?
• Quantum leap in technology: Launched Quartz watches at a time
  when upwards of 90 percent of the watches sold at the time were
  based on old ‘mechanical movements’.
• Introduced with the backing of Tata name: This led to instant
  association with reliability, quality and trustworthiness from Day 1 –
  attributes which require years for a brand to acquire.
• Spectacular in width and style: Its initial range offered 350 models,
  one-and-a-half times the number of models available in the rest of
  the Indian watch market.
The changing market dynam   Low-end (Rs 400-1000)                Mid-upper ( Rs 1k-5k)

                            Valued at Rs 1200 crores             Valued at Rs 938 crores
                                                                 Tital, Citizen, Timex, Swatch,
                            Sonata, HMT, Maxima          Sales
                                                                 Espirit




                                                                              1st Qtr
                                                                              2nd Qtr
                                                                              3rd Qtr
                                                                              4th Qtr


                                                                 Premium (> Rs 5k)
                            Mass(<Rs 400)
                                                                 Valued at Rs 370 crores
                                                                 Swiss brands: Tissot, Omega,
                            Valued at Rs 300 crores
                                                                 Rolex
                                                                 Fashion brands: Fossil, Calvin
                            Grey market, Chinese, etc.
                                                                 Klein, Giordano, Espirit
Strategy II : New strategic moves
 • Started associating the name of                                                                  • Multiple ownership was the key
   century old Tata strongly with the                                                                 to sustained volumes which
   brand to gain trust of people and                                       Per capita                 would only come when watches
                                                      Quartz watches      purchases of
   to induce trials                                                                                   moved from being timekeeping
                                                      were seen to be    watches every
                                                       ‘expensive’ as   year in USA was               devices to becoming fashion
                                                       they required    higher than total             accessories.
                                                     frequent changes     ownership of
                                                         in batteries   watches in India
                                                                           per capita


                                                     Sell watches at       Expand
                                                        places like      distribution
                                                         garment         away from
• Allowed watches to be shown in an ambience that    stores, jewelers    traditional        • Strategy of positioning Titan watches as
  encouraged people to see them as ‘accessories’           etc.         watch outlets         fashion accessory and not merely a time
• Created high end retail presence that would be a
  competitive advantage when foreign watches were                                             keeping device
  allowed in the country
Strategic moves and their so what’s
Introduced as ‘Titan Quartz   Customers started taking tear-outs of ads to stores, with the model already selected. It brought style and fashion
from Tata’, its ‘catalogue’   to product category which was so far viewed as a functional one
style print ads was a
sample preview of what
was waiting in stores
Strategy of focusing on the   Led to change in perceptions. Encouraged multiple ownership of watches. Addressed the major barrier to
‘gifting’ market extending    owning multiple items that serve the same function: the sense of redundancy
the concept to all kinds of
relationships                 Made Titan watches Quartz equivalent of chocolates as a gift for someone you love.

Penetration through           Used attractive new ranges in terms of design and watches for specific segments as other ways of encouraging
segmentation                  multiple watch ownership.



Building an emotional bond    Music was an intrinsic part of building this bond
with India

                              Titan tune has become a signature of the brand. It is a segment from Mozart’s 25th symphony with different
                              musical variations that brought in touches of Indian classical music, folk music, rock and more.
Strategy III:Focus on Youth and Penetration
through Segmentation
     “In India the penetration rate is just 25 per 1000 watches as
     compared to the global average of 250 watches per 1000
     people”

                  • Penetration through Segmentation



     “In a study conducted to study the consumers of watch market
     it was revealed that 42% of them are youth”

       • Introduction of brands to attract the younger consumers-
                            Fastrack, Dash etc.
SUB-           TARGET         MARKET   BRAND       PRICE
                         BRANDS         CONSUMER       SHARE    ENDORSEM    RANGE
                                        S                       ENT         (MRF)
                         Automatic      Maldivian      10%      Amir Khan   MRF 300/-
                         Orion          high class                          to 1000/-
                                        with style
                         Octane         and quality.
                         Edge           Age group.
   Penetration through




                         Steel          21 to 27

                         Raga           Maldivian    5%         Rani        MRF 600/-
                         Raga Crystal   high class              Mukherjee   to 2000
                                        Ladies. With
                                        an elegant
                                        and Luxury.
Segmentation




                                        Look for age
                                        group 21 to
                                        27
                         Bandhan        Matching
                                        Pair of
                                        watch,
                                        perfect gift
                                        for couples.
Penetration through Segmentation   SUB-        TARGET         MARKET   BRAND       PRICE
                                   BRANDS      CONSUMER       SHARE    ENDORSEM    RANGE
                                               S                       ENT         (MRF)
                                   FastTrack   With           5%       Amir Khan   MRF 700/-
                                               colourful,                          to 1500/-
                                               style and
                                               fashiionable
                                               designs, its
                                               targeted
                                               especially
                                               for teenage
                                               girls and
                                               boys
                                   Classique   With its       15%      Amir Khan   MRF 300/-
                                               classique                           to 800/-
continued…




                                               look and
                                               elegant, its
                                               targeted for
                                               gentlemen(
                                               age group
                                               28 to 35)
Penetration through Segmentation
                                   SUB-        TARGET        MARKET   BRAND       PRICE
                                   BRANDS      CONSUMER      SHARE    ENDORSEM    RANGE
                                               S                      ENT         (MRF)
                                   Raga Diva   With its      10%      Amir Khan   MRF 300/-
                                               unique,                            to 800/-
                                               Luxury Diva            Rani        MRF 1000/-
                                               look. Its              Mukherjee   to 2000/-
                                               targeted to
                                               High class
                                               Ladies (age
                                               group 28 to
                                               35)
                                   Regalia     Mainly        15%      Amir Khan   MRF 300/-
                                               targeted for           & Rani      to 1000/-
continued…




                                   Royal
                                               foreigners,            Mukherjee
                                   Karishma    with its gold
                                               expensive
                                               look
Penetration through segmentation: PLC
                                      Maturity
                             Growth
                                                       Decline



              Introduction
      Sales




                                      Time
     Introduction :                              Maturity:
     WWF, Orion, Zoop, Diva, Octane              Sonata, Fastrack, Dash


     Growth:                                     Decline:
     Nebula, Insignia, Raga, Royal,              Aqura
     Regalia, Edge
Strategic moves and their so what’s : Dash! (focus on
kids)
    Unpenetrated
    segment of 35 million
    urban children            Launched children’s watch Dash! targeted
    Revamp required           at children in age group 6-14 years and
    from ‘old’ and
    ‘elegant’ image of        priced at a range of Rs. 250 to Rs. 395
    Titan

    HMT’s brand Zap and
    Timex’s Gimmick did
    not yield major results   Dash! was launched with adequate
    in the absence of
    mega advertising          advertising and marketing investments to
    promotions
                              establish the brand
Strategic moves and their so what’s : Fastrack
(focus on youth)
   No existing
   youth segment    Launched Fastrack ,targeted for age group
   oriented watch
   brand.
                    18 years onwards.
 • Fastrack volumes touched 80,000-85,000 units surpassing the targeted
   break-even level of 50,000 units
 • Tag line: ‘How many do you have?’ actively encouraged youngsters to
   see Fastrack as a multiple ownership product
 • In 2011 Fastrack added range of products such as eyewear ,bags wjth
   freewheeling, contemporary persona with a huge appeal to youth
 • Tag line changed to: ‘Move on’
Current Scenario
• Titan dominates the watch market with an income of Rs.1266.46
  Crores, a healthy growth of 23.3% and enhanced market share to 45.1%
• Launched new ‘Purple’ range of watches
• Untapped market waiting - 600 people in India do not wear a watch
• The role of watch as a timekeeping instrument is diminishing by the day
  (with coming up of cellphones) and Titan will need to compete not on
  the basis of being a ‘watch brand’ but metamorphosing into something
  beyond watches.
Titan has embraced environments from watches(Titan) to youth lifestyles(Fastrack) to personal
            adornment(Tanishq), and is likely to prosper even in new environments




    Tanishq
     Rebel                                                                        Replica




   Fast Track                                                                      Aqura
Strategy Analysis of  Titan

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Strategy Analysis of Titan

  • 1. TITAN- A SUCCESS STORY Kartikeya Sharma (11DM-055) Ritesh Khanna (11IB-047) Shafaquat Husain (11FN-093) Shaurya Vikram Singh (11FN-096) Sheeny Yadav (11IB-055) Shubhendu Gaur (11FN-102) Tanay Agarwal (11DM-169)
  • 2. Contents • The world watch market- An Introduction • The Indian watch market in 1985 • Titan’s initial strategy: Strategy I • Changes in the market • New strategy: Strategy II • New strategy: Strategy III • Current Scenario
  • 3. The world watch market before Titan • There were two Swiss companies - • Allgemeine Schweizerische Uhrenindustrie AG (ASAUG) • Societe Suisse pour l’Industrie Horlogere (SSIH) • They owned all the well known brands of the world: • Omega • Tissot • Rado • Eterna • Longines • Both companies were in loss due to Japanese competition
  • 4. Continued… • In response they came up with the following: • Merge ASAUG and SSIH into a single company-Swiss Corporation of Microelectronics and Watchmaking Industries Ltd.(SMH) • To launch low-cost, high-tech watches • So they launched ‘the second watch’-SWATCH • The combination of great product and great marketing put Switzerland back on the map as a major player in the watch market
  • 5. 1985-The Indian watch market • The watch market was regulated • Lagged technologically • Technology prevalent- mechanical technology • reliable but outdated • time keeping was unsatisfactory • very basic and bulky designs • Due to the above characteristics of the Indian watch market there was a flourishing grey(smuggled) watch market(Casio digital watches) • Hindustan Machine Tools(HMT) and Allwyn were the only existing players in the market. • It was in this scenario that Titan entered the Indian watch market
  • 6. Increased choice – launched 350 Going with new different models as styling instead of the compared to 200 of existing basic styles all competitors combined Advertising- a vital Accuracy as a selling investment and not plank an expenditure Opting for Quartz based technology Titan’s Brought the concept of retailing in the against the prevalent mechanical initial watch market- established technology showrooms strategy JRD Tata said : “If Quartz is the future, why invest in passe technology?” This led to KEY STRATEGIC VISION of only investing in Quartz watches
  • 7. What worked for them? • Quantum leap in technology: Launched Quartz watches at a time when upwards of 90 percent of the watches sold at the time were based on old ‘mechanical movements’. • Introduced with the backing of Tata name: This led to instant association with reliability, quality and trustworthiness from Day 1 – attributes which require years for a brand to acquire. • Spectacular in width and style: Its initial range offered 350 models, one-and-a-half times the number of models available in the rest of the Indian watch market.
  • 8. The changing market dynam Low-end (Rs 400-1000) Mid-upper ( Rs 1k-5k) Valued at Rs 1200 crores Valued at Rs 938 crores Tital, Citizen, Timex, Swatch, Sonata, HMT, Maxima Sales Espirit 1st Qtr 2nd Qtr 3rd Qtr 4th Qtr Premium (> Rs 5k) Mass(<Rs 400) Valued at Rs 370 crores Swiss brands: Tissot, Omega, Valued at Rs 300 crores Rolex Fashion brands: Fossil, Calvin Grey market, Chinese, etc. Klein, Giordano, Espirit
  • 9. Strategy II : New strategic moves • Started associating the name of • Multiple ownership was the key century old Tata strongly with the to sustained volumes which brand to gain trust of people and Per capita would only come when watches Quartz watches purchases of to induce trials moved from being timekeeping were seen to be watches every ‘expensive’ as year in USA was devices to becoming fashion they required higher than total accessories. frequent changes ownership of in batteries watches in India per capita Sell watches at Expand places like distribution garment away from • Allowed watches to be shown in an ambience that stores, jewelers traditional • Strategy of positioning Titan watches as encouraged people to see them as ‘accessories’ etc. watch outlets fashion accessory and not merely a time • Created high end retail presence that would be a competitive advantage when foreign watches were keeping device allowed in the country
  • 10. Strategic moves and their so what’s Introduced as ‘Titan Quartz Customers started taking tear-outs of ads to stores, with the model already selected. It brought style and fashion from Tata’, its ‘catalogue’ to product category which was so far viewed as a functional one style print ads was a sample preview of what was waiting in stores Strategy of focusing on the Led to change in perceptions. Encouraged multiple ownership of watches. Addressed the major barrier to ‘gifting’ market extending owning multiple items that serve the same function: the sense of redundancy the concept to all kinds of relationships Made Titan watches Quartz equivalent of chocolates as a gift for someone you love. Penetration through Used attractive new ranges in terms of design and watches for specific segments as other ways of encouraging segmentation multiple watch ownership. Building an emotional bond Music was an intrinsic part of building this bond with India Titan tune has become a signature of the brand. It is a segment from Mozart’s 25th symphony with different musical variations that brought in touches of Indian classical music, folk music, rock and more.
  • 11. Strategy III:Focus on Youth and Penetration through Segmentation “In India the penetration rate is just 25 per 1000 watches as compared to the global average of 250 watches per 1000 people” • Penetration through Segmentation “In a study conducted to study the consumers of watch market it was revealed that 42% of them are youth” • Introduction of brands to attract the younger consumers- Fastrack, Dash etc.
  • 12. SUB- TARGET MARKET BRAND PRICE BRANDS CONSUMER SHARE ENDORSEM RANGE S ENT (MRF) Automatic Maldivian 10% Amir Khan MRF 300/- Orion high class to 1000/- with style Octane and quality. Edge Age group. Penetration through Steel 21 to 27 Raga Maldivian 5% Rani MRF 600/- Raga Crystal high class Mukherjee to 2000 Ladies. With an elegant and Luxury. Segmentation Look for age group 21 to 27 Bandhan Matching Pair of watch, perfect gift for couples.
  • 13. Penetration through Segmentation SUB- TARGET MARKET BRAND PRICE BRANDS CONSUMER SHARE ENDORSEM RANGE S ENT (MRF) FastTrack With 5% Amir Khan MRF 700/- colourful, to 1500/- style and fashiionable designs, its targeted especially for teenage girls and boys Classique With its 15% Amir Khan MRF 300/- classique to 800/- continued… look and elegant, its targeted for gentlemen( age group 28 to 35)
  • 14. Penetration through Segmentation SUB- TARGET MARKET BRAND PRICE BRANDS CONSUMER SHARE ENDORSEM RANGE S ENT (MRF) Raga Diva With its 10% Amir Khan MRF 300/- unique, to 800/- Luxury Diva Rani MRF 1000/- look. Its Mukherjee to 2000/- targeted to High class Ladies (age group 28 to 35) Regalia Mainly 15% Amir Khan MRF 300/- targeted for & Rani to 1000/- continued… Royal foreigners, Mukherjee Karishma with its gold expensive look
  • 15. Penetration through segmentation: PLC Maturity Growth Decline Introduction Sales Time Introduction : Maturity: WWF, Orion, Zoop, Diva, Octane Sonata, Fastrack, Dash Growth: Decline: Nebula, Insignia, Raga, Royal, Aqura Regalia, Edge
  • 16. Strategic moves and their so what’s : Dash! (focus on kids) Unpenetrated segment of 35 million urban children Launched children’s watch Dash! targeted Revamp required at children in age group 6-14 years and from ‘old’ and ‘elegant’ image of priced at a range of Rs. 250 to Rs. 395 Titan HMT’s brand Zap and Timex’s Gimmick did not yield major results Dash! was launched with adequate in the absence of mega advertising advertising and marketing investments to promotions establish the brand
  • 17. Strategic moves and their so what’s : Fastrack (focus on youth) No existing youth segment Launched Fastrack ,targeted for age group oriented watch brand. 18 years onwards. • Fastrack volumes touched 80,000-85,000 units surpassing the targeted break-even level of 50,000 units • Tag line: ‘How many do you have?’ actively encouraged youngsters to see Fastrack as a multiple ownership product • In 2011 Fastrack added range of products such as eyewear ,bags wjth freewheeling, contemporary persona with a huge appeal to youth • Tag line changed to: ‘Move on’
  • 18. Current Scenario • Titan dominates the watch market with an income of Rs.1266.46 Crores, a healthy growth of 23.3% and enhanced market share to 45.1% • Launched new ‘Purple’ range of watches • Untapped market waiting - 600 people in India do not wear a watch • The role of watch as a timekeeping instrument is diminishing by the day (with coming up of cellphones) and Titan will need to compete not on the basis of being a ‘watch brand’ but metamorphosing into something beyond watches.
  • 19. Titan has embraced environments from watches(Titan) to youth lifestyles(Fastrack) to personal adornment(Tanishq), and is likely to prosper even in new environments Tanishq Rebel Replica Fast Track Aqura