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Betamax photo courtesy jurvetson at Flickr CC Ear to the (Geek) Ground: Tech News You Can Use 2011 Update
Your Nerd Guide... Sheila Scarborough @SheilaS @FreelanceAustin Co-founder, TourismCurrents.com
What This Is.... A broad-brush look at: ,[object Object]
What those trends might mean for communicators
Always asking .... So What?
What This Is Not.... ,[object Object]
Reference material will be available ,[object Object]
Slides on SlideShare.net ,[object Object]
Big Themes for Today ,[object Object]
The world of mobile
(Pause for mid-session Q&A)
Mobile, continued
Updating the toolbox
Wrap-up Q&A
Ear to the Ground :  Information and Online Search King's College, Cambridge Library (courtesy Cornell U. Library, Flickr Commons)
Finding information online.... How are search engines changing? Or....  How is Google changing? 800 lb Gorilla (courtesy digitalART2 Flickr CC)
What's in a SERP?  (Search Engine Results Page) Control key closeup courtesy renatotarga at Flickr CC
Search Results Are.... ,[object Object]
More  social ,[object Object]
Pop Quiz! What's the world's Number Two search engine?
YouTube
Google's fight against “content farms” Panda (or Farmer) Algorithm Update
Employee bonuses may be tied to social's success Latest effort:  +1 in search Similar to Facebook's “Like” Google Keeps Trying Social
Finding information via Q&A ,[object Object]
So What? ,[object Object]
Know  where  people search for information
Can they find YOUR information?
… .and when they do, is it high-quality and trustworthy?
Craft quality content, using the words your customers use to search
Ear to the Ground : Mobile! Mobile (Yutaka Tsutano at Flickr CC)
Imagine everyone with the web  in their pocket or purse Shibuya intersection courtesy baldur at Flickr CC
OK, so you're ready to deal with a mobile world Which comes first... Build an app? OR  Build a mobile-friendly website?
If you have a nice big budget, do both. For the rest of us....
App vs. Website – Why an App? ,[object Object]
Brand awareness every time someone uses your app
People like customizing their mobile devices …. like they customize  any  computer
App vs. Website – Why NOT an App? ,[object Object]
Must ensure that people can easily find it
Good design and functionality = $$$
You need to cover iPhone, Android, BlackBerry, Windows .... and now tablets, too.

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Tech trends for AWC communicators April 2011

Notas del editor

  1. Thanks for joining us today on the Webinar! Explain the photo
  2. I love talking about this stuff! If I don't know the answer I'll try to find it for you. It IS hard to keep up with all of this (I consider it part of my full-time job and it's near-impossible for me) so find yourself a tech guide or tech mentor. Someone a bit further out than you – just on the horizon – if they fall out of sight, you may not want to go there. :) If you follow me on Twitter, please “at” me and say Hi!
  3. We're covering a lot of territory, not enough time to go into much depth. I want you to walk away ready to do more research in the areas that make sense for your business I want you to be able to say, “I've heard of that....”
  4. The “Geek Dashboard Pack” has links and references, and is a good place for “starter kit” information about today's topics. SlideShare, if you haven't heard of it, is a wonderful research resource (and it's Google-indexed, so your SlideShare channel is another way to get your content found. Title, tag and describe with that in mind!)
  5. I'm going to blast along here, but making every effort to leave time for questions at the halfway point and at the end.
  6. It used to be that if you and I sat down and searched for “great microbreweries in Nebraska” in Google, we'd get the same results. Today, if you do that, our results might not be exactly the same. Here is why....
  7. ** Real-time: Bing added Twitter, MySpace and FB Fan Page results first, and now Google has them as well plus Google Buzz posts (not all show for all searches.) ** Personalized: Google tracks your search data and keeps it for up to 180 days (used to be opt-in, but is now opt-out.) Your results are targeted to your previous preferences (SOX for baseball vs Sarb-Ox for accountant) so you may have different SERPs than someone next to you searching the same term. Is this a problem/echo chamber? ** Social: What results do your friends like? (my social circle is ppl connected thru Google – my G. Profile is pretty complete, so lots.) Do you even want to know? Make content something ppl want to share!
  8. Always create content with search in mind. Keywords matter everywhere. Don't obsess, but.... For example, your Facebook Fan Page updates now matter for SEO. Title, tag and describe your videos and photos; the bots can't see photos or video (yet, HTML5 in video may change that) but they can crawl text related to those visual items. Remember that people are driving around looking for info on a mobile device. If your sites are a pain to navigate on a smartphone, people will vote with their Blackberries and iPhones and go to sites that CAN use.