1. SHUBHAM DUTTA
B-200, 1st Floor, ChittaranjanPark
New Delhi-110019
Mobile: +91 9717987782
Email:shubham16@rediffmail.com
Notice Period: 1 Month
Objective:
To work in a team environment for a progressive organization that will provide upward mobility
and will allow me to utilize my diversified talents.
Summary
 Result Oriented Professional with nearly 09 years of rich & extensive experience in
Hospitality sector.
 Actively involved in supervising / managing & directing day to day operations,
forecasting, planning and works under the guidelines set up.
 Identifying, researching and targeting new business prospects.
 Marketing and Networking with corporate and Travel Agent.
 Experience of promoting local destinations like North, South, Central India along with
Wild life adventure.
 Marketing overseas destinations like Nepal & Bhutan.
 Develop new attractions to sustain current businessand to attract new clients /
agents.
Experience Details
 Le Passage To India Tours & Travels Pvt. Ltd, Noida as an Assistant Manager–
Operations & Sales: Feb’2012 till date.
 Holidays to Treasure, Gurgaon as Senior Executive – Operations:Nov’ 2011 -
Jan’2012.
 Taj Hotels Resort Resorts & Palaces as an Assistant Manager-Operations - July’2007 -
July 2011.
Key Results Area:
Business Development
 Responsible for Setting of Butler Service Department at Taj Lake Palace in Udaipur.

2.  Sales Planning & Forecasting for Southern & Western Europe market at Le Passage
to India.
 Brand Development & Promotional Activities at GITB (Great India Travel Bazaar).
Operational Responsibilities
 Assisting customer/ agent in finding travel package and preparing tailor-made
itineraries for travel to short or long haul destinations.
 Gaining new appointments from hot and cold leads.
 Promoting special packages and hotel related products.
 Updating rules, regulations and current affairs on airline, rail and buses.
 Contracting, Networking, Tie-up with trade partners.
 Ensure compliance with company's procedures for voids and refunds.
 Producing monthly pipeline reports for management purposes.
 Trained new departmental members on Sales technique, client protocol and policy.
Highlights:
 Rendered guidance in setting up the Branch Office in Bikaner & Jaisalmer.
 Played a stellar role in developing business in Western Europe market.
 Developed effective Travel Assist system(In house software) in Operation for smooth
functioning and decision making.
 Played a pivotal role in achieving ISO 9001:2015.
Education
 MBA in Customer Relationship Management from Symbiosis University-Pune.
(Distance Learning) in the year 2010.
 B.SC in Hotel Management & Catering Technology from Punjab Technical University
(2004-2007).
 03 years Diploma in Hotel Management and Catering Technology from West Bengal
State Council (2004-2007).
 Senior Secondary School (CBSE) -2004.
 Secondary School (CBSE)-2002.
Personal Details
Date of Birth : 16th
November, 1984
Languages Known : English, Hindi and Bengali
Signature: -Shubham Dutta