69. CHANGE ARCHITECTURE
There must be explicit strategy and structure which
define the nature and sequence of specific activities
and resources required to facilitate the change
process.
70. CHANGE COMMUNICATION
Communication infrastructure and plan must be in
place to build awareness of change goals,
communicate progress toward attainment of these
goals, and encourage collective ownership of the
change process and outcomes
71. PERFORMANCE MANAGEMENT CHANGE ENABLEMENT
Recruiting, training, measuring and rewarding - all
must be aligned to drive new behaviors in support
of the business vision.
72. LEADERSHIP
Leaders’ values and behaviors must be aligned with
the business vision; leaders possess the skills to
drive the change process to completion, and accept
the responsibility for doing so Leadership Capacity
Team & Individual Capacity
73. TEAM WORK
Leaders’ values and behaviors must be aligned with
the business vision; leaders possess the skills to
drive the change process to completion, and accept
the responsibility for doing so Leadership Capacity
Team & Individual Capacity
74. CULTURAL CAPACITY CHANGE
The organization must assess the alignment of the
current culture with the change process and built
new values and behaviors as appropriate to support
it.