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Agile in Short Projects:
A One Team Experience




                           0
How do we define short projects?


    1 week to 2 months   1 or 2 person teams




                                               1
What’s it like in the short duration, small
projects world today?




                                              2
Agenda

     Background


     2010 “A Pivotal Year”


     Our macro group backlog


     Inspecting and Adapting


     Key takeaways

                               3
When we
began…




          4
What the team looked like before…
                                  RAD Global Coordinators




    US Coordinators                                   Europe Coordinators




  Onsite Technical                                          Onsite Technical
       PM (Europe)                                          PM (India)




          Developer   Developer           Developer          Developer




          Developer   Developer           Developer          Developer




          Developer   Developer           Developer          Developer




          Developer   Developer           Developer          Developer



                                                                               5
Challenges
 Developers lacked understanding
 of big picture
 Requirements would be lost by the time
 they reached developers
 Quality issues
 Support done by developers

 Changes in requirements, priorities &
 timelines

 Lack of a uniform way to communicate
 with stakeholders

 No cross sharing of knowledge within
 teams in different locations




                                         6
Agenda

     Background


     2010 “A Pivotal Year”


     Our macro group backlog


     Inspecting and Adapting


     Key takeaways

                               7
Reorganizing
  the team




               8
Brain-
storming
 a vision




            9
Our longer term vision
        We deliver best in class service and
        high quality solutions to our end users

                                 The project
                            experience will feel as
                                  ‘one team’



                    We provide a              Our quality
                consistent experience        improves and
                   when delivering             sponsors
                     our projects            are delighted!


                    Adapt relevant            We build an
                  agile practices that    exceptional pool of
                improve upon service      talent to draw upon
                    delivery model



                                                              10
Let’s use a
group backlog!




                 11
Agenda

     Background


     2010 “A Pivotal Year”


     Our macro group backlog


     Inspecting and Adapting


     Key takeaways

                               12
A “macro” group backlog
                                                             As a user, I want to
                                                             adopt relevant agile
                                          As a user,         practices that make
 As a user, I   As a user, I want to
                communicated with      I want to define     sense to improve upon
   want to                             how projects are
 define team      our end users                              our service delivery
                                          prioritized               model
     roles         consistently


                                                                       As a user, I want
                                                                       to define criteria
                                                                            for SIA
                                                                         development




                                                                   As a user, I want
                                                                      to define a
                                                                   support process



                                                           As a user, I want to
                                                           setup a process to
                                                          gather stakeholder's
                                                          feedback on projects
                                                                                       13
The fruits of our
backlog approach




                     14
What do team roles look like today?

                                         SM/portfolio
           PO     Architect               Dev



                              PO
                                         Architect




                                   Dev


                                                     Extended pool
                                                                     15
PO – Developer pairing:
     requirements




                          16
Our projects are more
focused… what do we
             take on?




                        17
Support is a separate entity




          The development teams are
          now dedicated and can finish
          their commitments on time!!!
                                         18
hen …
                w ag e
              cy ss
            en me
          st r
        si u
     on g o
    c n
  re eri
 o v
M li
 de




                          19
Mini release plan
             Story Headline
  Sprint 1   GUI for filtering the reports
             Tables with the same structures as current Access prototype
   (Nov 1)   Data loads from existing Access db to local MS SQL tables
             SQL server environment setup


 Sprint 2    SQL stored procedures to return data for 6 reports
             Logic for query to retrieve the data for 6 reports
  (Nov 8)    UI ready for multiple reports in Excel (6 reports)
             Aggregation level logic for reports (6 reports)
             Script with all table structures (initial data load)
             Performance testing of complex queries



 Sprint 3    SQL stored procedures to return data for 5 reports
             Logic for query to retrieve the data for 5 reports
  (Nov 15)   UI ready for multiple reports in Excel (5 reports)
             Aggregation level logic for reports (5 reports)
             Scripts to load the Gross members data
             Data load from Access to the Medical and Demographic Lookup tables
             Performance testing of complex queries


  Sprint 4   End to end integration testing
             Mechanism for client to update state scenarios post initial load
  (Nov 21)   Documentation for front end
             Documentation for data model and data load scripts

                                                                                  20
Mini product backlog




                       21
Retro output




               22
Agenda
     Background


     2010 “A Pivotal Year”


     Our macro group backlog


     Inspecting and Adapting



     Key takeaways
                               23
What is working?
    More transparency,
    cross sharing and    Clear roles
       empowered         Direct contact with
         teams…          stakeholders
                         More consistency
                         working with end users
                         Group & project sprint
                         reviews
                         PO “Scrum of scrums”
                         Regular pipeline
                         discussions
                         Group & project
                         retrospectives


                                                  24
What can we improve?
   Bring more consistency across all projects

   Continue to focus on quality

   Continue to bring transparency

   Bring innovation to the way we work




                                                25
Agenda
     Background


     2010 “A Pivotal Year”


     Our macro group backlog


     Inspecting and Adapting



     Key takeaways
                               26
In summary                         Today…
 Before…                               Flat structure
   Hierarchical structure              Entire team is empowered
   PMs empowered                       Developers understand &
   Developers lacked                   contribute to vision
   understanding of BIG picture        Higher quality apps
   Many quality issues
                                       Support separate entity
   Dev teams not dedicated to ‘just’
   development                         Projects are time-boxed
   Changes in priorities, timelines    More uniform experience with
   & requirements                      clients
   The experience from the client      More cross sharing of
   changed depending who they          knowledge
   work with
   Lack of a uniform way to
   communicate with stakeholders
   No cross sharing of knowledge
   within teams
                                                                      27
Key takeaways…
           Our macro backlog is a way to ensure we
           make baby steps towards our grand vision


           Focus on starting small and try ideas out with
           a few projects (hence why the stories in our
           macro backlog are helpful)


           Experiment, be patient, be open to change and
           expect things won’t work and you have to
           move on to the next thing


           Ensure the team believes!




                                                            28
Q&A




      Yvannova_Montalvo@mckinsey.com

      Jyoti_Prakash_Datta@mckinsey.com




                                         29
References

     prince2-small-projects.jpg. Sep 23, 2007. Prince 2 Training Website. Web. 16 Jan 2012.
    Retrieved from http://www.prince2training-uk.org/using-prince2-in-small-projects
     istock_puzzle-businessman.jpg. Apr 1, 2008. Sherman Capital Advisors. Web. 16 Jan
    2012. Retrieved from url http://shermancapitaladvisors.com
     Vision.jpg. The Attraction Institute. Web. 16 Jan 2012. Retrieved from url
    http://attractioninstitute.org
     lightbulb-idea-124411-05112010-124411-05112010.jpg. Business Opportunities Weblog
    Network. Web. 16 Jan 2012. Retrieved from url http://www.business-
    opportunities.biz/2010/05/11/is-my-business-idea-a-good-one/
     Focus_Group.jpg. Web. 16 Jan 2012. Retrieved from url http://getpaidcentral.com
     CLIPART_OF_15195_SM_2.jpg. Adoptive Families Associations of BC. Web. 16 Jan
    2012. Retrieved from url http:// adoptionsupportinterior.blogspot.com




                                                                                              30

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Agile in short projects

  • 1. Agile in Short Projects: A One Team Experience 0
  • 2. How do we define short projects? 1 week to 2 months 1 or 2 person teams 1
  • 3. What’s it like in the short duration, small projects world today? 2
  • 4. Agenda Background 2010 “A Pivotal Year” Our macro group backlog Inspecting and Adapting Key takeaways 3
  • 6. What the team looked like before… RAD Global Coordinators US Coordinators Europe Coordinators Onsite Technical Onsite Technical PM (Europe) PM (India) Developer Developer Developer Developer Developer Developer Developer Developer Developer Developer Developer Developer Developer Developer Developer Developer 5
  • 7. Challenges Developers lacked understanding of big picture Requirements would be lost by the time they reached developers Quality issues Support done by developers Changes in requirements, priorities & timelines Lack of a uniform way to communicate with stakeholders No cross sharing of knowledge within teams in different locations 6
  • 8. Agenda Background 2010 “A Pivotal Year” Our macro group backlog Inspecting and Adapting Key takeaways 7
  • 11. Our longer term vision We deliver best in class service and high quality solutions to our end users The project experience will feel as ‘one team’ We provide a Our quality consistent experience improves and when delivering sponsors our projects are delighted! Adapt relevant We build an agile practices that exceptional pool of improve upon service talent to draw upon delivery model 10
  • 12. Let’s use a group backlog! 11
  • 13. Agenda Background 2010 “A Pivotal Year” Our macro group backlog Inspecting and Adapting Key takeaways 12
  • 14. A “macro” group backlog As a user, I want to adopt relevant agile As a user, practices that make As a user, I As a user, I want to communicated with I want to define sense to improve upon want to how projects are define team our end users our service delivery prioritized model roles consistently As a user, I want to define criteria for SIA development As a user, I want to define a support process As a user, I want to setup a process to gather stakeholder's feedback on projects 13
  • 15. The fruits of our backlog approach 14
  • 16. What do team roles look like today? SM/portfolio PO Architect Dev PO Architect Dev Extended pool 15
  • 17. PO – Developer pairing: requirements 16
  • 18. Our projects are more focused… what do we take on? 17
  • 19. Support is a separate entity The development teams are now dedicated and can finish their commitments on time!!! 18
  • 20. hen … w ag e cy ss en me st r si u on g o c n re eri o v M li de 19
  • 21. Mini release plan Story Headline Sprint 1 GUI for filtering the reports Tables with the same structures as current Access prototype (Nov 1) Data loads from existing Access db to local MS SQL tables SQL server environment setup Sprint 2 SQL stored procedures to return data for 6 reports Logic for query to retrieve the data for 6 reports (Nov 8) UI ready for multiple reports in Excel (6 reports) Aggregation level logic for reports (6 reports) Script with all table structures (initial data load) Performance testing of complex queries Sprint 3 SQL stored procedures to return data for 5 reports Logic for query to retrieve the data for 5 reports (Nov 15) UI ready for multiple reports in Excel (5 reports) Aggregation level logic for reports (5 reports) Scripts to load the Gross members data Data load from Access to the Medical and Demographic Lookup tables Performance testing of complex queries Sprint 4 End to end integration testing Mechanism for client to update state scenarios post initial load (Nov 21) Documentation for front end Documentation for data model and data load scripts 20
  • 24. Agenda Background 2010 “A Pivotal Year” Our macro group backlog Inspecting and Adapting Key takeaways 23
  • 25. What is working? More transparency, cross sharing and Clear roles empowered Direct contact with teams… stakeholders More consistency working with end users Group & project sprint reviews PO “Scrum of scrums” Regular pipeline discussions Group & project retrospectives 24
  • 26. What can we improve? Bring more consistency across all projects Continue to focus on quality Continue to bring transparency Bring innovation to the way we work 25
  • 27. Agenda Background 2010 “A Pivotal Year” Our macro group backlog Inspecting and Adapting Key takeaways 26
  • 28. In summary Today… Before… Flat structure Hierarchical structure Entire team is empowered PMs empowered Developers understand & Developers lacked contribute to vision understanding of BIG picture Higher quality apps Many quality issues Support separate entity Dev teams not dedicated to ‘just’ development Projects are time-boxed Changes in priorities, timelines More uniform experience with & requirements clients The experience from the client More cross sharing of changed depending who they knowledge work with Lack of a uniform way to communicate with stakeholders No cross sharing of knowledge within teams 27
  • 29. Key takeaways… Our macro backlog is a way to ensure we make baby steps towards our grand vision Focus on starting small and try ideas out with a few projects (hence why the stories in our macro backlog are helpful) Experiment, be patient, be open to change and expect things won’t work and you have to move on to the next thing Ensure the team believes! 28
  • 30. Q&A Yvannova_Montalvo@mckinsey.com Jyoti_Prakash_Datta@mckinsey.com 29
  • 31. References prince2-small-projects.jpg. Sep 23, 2007. Prince 2 Training Website. Web. 16 Jan 2012. Retrieved from http://www.prince2training-uk.org/using-prince2-in-small-projects istock_puzzle-businessman.jpg. Apr 1, 2008. Sherman Capital Advisors. Web. 16 Jan 2012. Retrieved from url http://shermancapitaladvisors.com Vision.jpg. The Attraction Institute. Web. 16 Jan 2012. Retrieved from url http://attractioninstitute.org lightbulb-idea-124411-05112010-124411-05112010.jpg. Business Opportunities Weblog Network. Web. 16 Jan 2012. Retrieved from url http://www.business- opportunities.biz/2010/05/11/is-my-business-idea-a-good-one/ Focus_Group.jpg. Web. 16 Jan 2012. Retrieved from url http://getpaidcentral.com CLIPART_OF_15195_SM_2.jpg. Adoptive Families Associations of BC. Web. 16 Jan 2012. Retrieved from url http:// adoptionsupportinterior.blogspot.com 30