Sheridan College is a large institution with over 50,000 students across 4 campuses. The presentation discusses Sheridan's vision, values and goals to become a leader in innovation and creativity. It provides an overview of Sheridan's IT landscape including staff, systems, infrastructure and key initiatives. Examples of new technology projects and tools are described, such as the Sheridan mobile app, learning management system and oneCARD. Data from student surveys on technology use is presented. Upcoming IT projects aim to further enhance the student experience through innovative learning spaces and 21st century tools.

1. 1/14/2013
Topics – Interactive Session
1.Sheridan Overview
2.Sheridan IT Landscape
3.Our Zen Journey & Forward
• Leadership
• Results ‐ Some Cool stuff
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2. 1/14/2013
Sheridan Overview
• 4 Campuses in GTA
– Oakville (2), Brampton, Mississauga
• 50,000+ students
– 17,000+ FT 35,000 PT
• 200 programs
– certificates, diplomas, degrees
• 6 Academic Faculties
– Animation, Arts Design
– Applied Science and Technology
– Business
– Applied Health Community Studies
– Liberal Arts Access
– Continuing Professional Studies
Sheridan Overview
Mission
– To deliver a premier, purposeful
educational experience in an
environment renowned for
creativity and innovation
Vision
– To become Sheridan University,
celebrated as a global leader in
undergraduate professional
education
Values
– Academic Excellence
– Creativity and Innovation
– Global Citizenship
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3. 1/14/2013
IT Vision Values
• It’s all about education, not technology
– Accessible – Just in Time
– Device Agnostic – Secure, virtualized
delivery of software, data information
regardless of endpoint.
– Fully integrated systems
– Always on, Always connected (Five Nines)
– Security without impediment
IT Vision Values
• People make IT happen
– Innovative people = Innovative
solutions
– Anyone can buy technology. For it to
be an enabler, it must be well‐
implemented by people.
– We have confidence in our systems,
not complacency
– We weave creativity innovation
into all we do
• We crave the leadership position
– Be the first, be the best
– Winning awards for innovation
– We share what we have learned
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4. 1/14/2013
IT By the Numbers ‐ Staff
• 75 FT 45 PT staff with a
combined 900+ Years of
Sheridan experience
– Average tenure of 12 years
• 11 team members have 20
years
– Most are alumni of Sheridan’s
Technical Programs
IT By the Numbers ‐ Systems
• ERP ‐ Oracle/PeopleSoft
environment
• One of the largest utilized
LMS implementations for an
Higher Ed institution
• 130+ applications used in
our technology required
programs
– 9000+ students in
• Connected for
collaboration: Award
winning infrastructure
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5. 1/14/2013
IT By the Numbers ‐ Infrastructure
• 400+ Servers (90% running
in Virtual Environments)
• 35K+ Network ports, 3500+
Phones, N‐Wireless Access
Points – 21K+ Active
Network Connections
• 300,000+ Active Accounts
(Staff, Students, Alumni)
• 3000 Desktops, 6000
Laptops, 300+ Printers
IT By the Numbers ‐ Infrastructure
• 285 technology enabled
classrooms
• Over 350 TB storage tiered,
deduped and virtualized
• Dedicated fiber connections
between 3 campuses
running at 40GBs
• Connected for research:
ORION, SHARCNET, Internet
• IT infrastructure is
operationalized”
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Digital Natives
Students, Faculty and Staff help drive this… not IT alone
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Fundamentally, IT flows like water….
We cannot be the Rock (Dr. NOs!!!!)
Folks will go around us like villains…
Consumerization of IT
Changing Role of IT: Keeping Things Business Enabling
Running Process Change Collaboration
• “Applification” of our tools, service, support and projects
• Need for us to Understand “what is core” vs. “what is context”
• To evolve from technicians to solution architects
• Constant user input and a solid understanding of our users’ use
• Ensure integration and compliance
• Stop supporting and start engaging!
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8. 1/14/2013
Changing the IT Culture
• When you force smart
professionals to “comply”
with too much structure you
will get:
– Passive Aggressive Behavior,
ambushes, calling in sick,
internal conflict, etc…
• Think Participation NOT
compliance
Project Failure
• What is the MAIN
reason technology
projects fail?
• Remember we don’t
manage projects, we
manage People!
• The key to successful
projects is ensuring our
people have “Soft Skills”
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9. 1/14/2013
Intrapreneurship
• We must instill a sense
of risk‐taking and
entrepreneurship
within our teams
• Fail fast, fail often but
learn from mistakes
• Concept of “Directed
Autonomy”
IT Failure
• Lots of Blame to go
around
• The underlying cause in
most cases is simply a
resistance to change
• In other words,
“How People Feel”
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10. 1/14/2013
The Keys to our
IT Department Success
• “What’s next?” Philosophy
• Get lean or get out!
– “Agile/Rapid/Lean” type of
project execution
– MVP and CI Concepts
• The amount of documentation is
determined by the size and scope
of the project
• Must execute many projects
concurrently and take risk
• Fail fast before large investments
are made
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11. 1/14/2013
LEARNING SPACES –
Technology Invisible and Available
Innovative, versatile and accessible learning spaces
that enrich teaching learning.
– Classrooms are accessible and navigable
– All classrooms are have sound amplification
– State‐of‐the‐art projectors display content throughout
classroom (most rooms will have 4‐6)
– Flexible work spaces serve the diverse needs of learners
– Connectivity in classroom for components and users
– White boards surrounding class spaces offer flexibility and
versatility
– Zoned lighting offers greater control of learning environment
– High‐density wireless network access at the fastest available
speed
– Open Access – Allow connectivity with authentication for any
device for Sheridan community
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12. 1/14/2013
Internet and Access
Printing
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13. 1/14/2013
Now Available – Sheridan Mobile App
Sheridan App Features ‐ JAVACAM
• Check how many people are
in line at each coffee
shop. This unique
application displays a real‐
time cartoon image of the
line‐up at each coffee
shop. The store fronts and
characters are hand drawn
by Sheridan grads.
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14. 1/14/2013
Sheridan App Features –
Location Services
• Select a campus and click on
a specific building to view
the floor maps. Use the
category or keyword search
features to find specific
classrooms, meetings
rooms, food vendors and
other campus services.
The“Where am I” feature
pinpoints your current
location on the map.
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15. 1/14/2013
New LMS eMail Cloud Systems
• Seamless Hybrid Cloud Solutions for the Sheridan Community
• Email
– 6500 Staff 300,000 Student/Alumni Accounts
– 4.3 TB
oneCARD
• 25,000 oneCards deployed
More information at:
http://onecard.sheridancollege.ca
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16. 1/14/2013
Institutional Software Agreements
21st Century Tools
For the 21st Century Student
5 Skills Everyone Needs
to Have on a Resume
1. Excel
2. Web Development
• Java, HTML, SQL
3. Adobe Creative Suite
4. Foreign Language
5. Google Analytics
http://money.usnews.com/money/blogs/outside‐voices‐
careers/2012/03/20/5‐skills‐everyone‐needs‐to‐have‐on‐a‐resume
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17. 1/14/2013
Current Future Projects
• HMC Expansion
• New Parking System
• Desire 2 Learn (LMS)
• Sheridan Mobile App
• Virtualization (Desktop)
• Business Process Optimizations and Alignment
• …
Listening to our Students…
about how to best connect with them
• Educause Annual ECAR
Survey:
– http://www.educause.edu/ecar
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18. 1/14/2013
Technology Commendations
Importance of various
devices to academic success
Communication Mode Selectivity
Social
networking
with other
Social students?
networking
with current
instructors?
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19. Slide 36
gd1 And this?
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Technology Impact on Academic
Environment ‐ Example
Technology Engages Students
Engagement Winners
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Object Formerly Known as the Textbook
Concepts that Formulating
• Modules ‐AND/OR‐
• Chunks
• Nuggets
• Learning Fractals
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Away from our keyboards…
Tangibility ‐ Here and Now…
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23. 1/14/2013
Innovation by the Phases of the Internet
Web 4.0
The Internet
Of Things
Doubling
Every
90 days
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24. 1/14/2013
THANK YOU!
QUESTIONS OR COMMENTS?
SUMON.ACHARJEE@SHERIDANCOLLEGE.CA
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