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Healthcare and social media in Europe:
           one year later...
The first tweetup presentation ever...




                          2
The first tweetup presentation ever...




                          2
The first tweetup presentation ever...

   Hi #digipharm I’m Silja Chouquet, @whydotpharma on twitter. I co-founded
    #hcsmeu w @andrewspong a year ago.




                                       2
The first tweetup presentation ever...

   Hi #digipharm I’m Silja Chouquet, @whydotpharma on twitter. I co-founded
    #hcsmeu w @andrewspong a year ago.
   I’m a *social media addict* spending most of my nights on twitter...yet last night, I
    lost my voice IRL @ the #hcsmeu #digipharm tweetup :(




                                           2
The first tweetup presentation ever...

   Hi #digipharm I’m Silja Chouquet, @whydotpharma on twitter. I co-founded
    #hcsmeu w @andrewspong a year ago.
   I’m a *social media addict* spending most of my nights on twitter...yet last night, I
    lost my voice IRL @ the #hcsmeu #digipharm tweetup :(
   Good thing you NEVER lose your voice on twitter. So I will tweet my #digipharm
    presentation. Gr8 news 4 you: brief & 140 character concise!




                                           2
The first tweetup presentation ever...

   Hi #digipharm I’m Silja Chouquet, @whydotpharma on twitter. I co-founded
    #hcsmeu w @andrewspong a year ago.
   I’m a *social media addict* spending most of my nights on twitter...yet last night, I
    lost my voice IRL @ the #hcsmeu #digipharm tweetup :(
   Good thing you NEVER lose your voice on twitter. So I will tweet my #digipharm
    presentation. Gr8 news 4 you: brief & 140 character concise!
   All my bullets are 140 characters and thanks to a little help from my friends will
    be tweeted in the #digipharm tweetstream as I go along.




                                           2
The first tweetup presentation ever...

   Hi #digipharm I’m Silja Chouquet, @whydotpharma on twitter. I co-founded
    #hcsmeu w @andrewspong a year ago.
   I’m a *social media addict* spending most of my nights on twitter...yet last night, I
    lost my voice IRL @ the #hcsmeu #digipharm tweetup :(
   Good thing you NEVER lose your voice on twitter. So I will tweet my #digipharm
    presentation. Gr8 news 4 you: brief & 140 character concise!
   All my bullets are 140 characters and thanks to a little help from my friends will
    be tweeted in the #digipharm tweetstream as I go along.
   This does NOT mean you can slack though. With ur help we will make this a
    highly interactive #digipharm presentation! No, really!




                                           2
The first tweetup presentation ever...

   Hi #digipharm I’m Silja Chouquet, @whydotpharma on twitter. I co-founded
    #hcsmeu w @andrewspong a year ago.
   I’m a *social media addict* spending most of my nights on twitter...yet last night, I
    lost my voice IRL @ the #hcsmeu #digipharm tweetup :(
   Good thing you NEVER lose your voice on twitter. So I will tweet my #digipharm
    presentation. Gr8 news 4 you: brief & 140 character concise!
   All my bullets are 140 characters and thanks to a little help from my friends will
    be tweeted in the #digipharm tweetstream as I go along.
   This does NOT mean you can slack though. With ur help we will make this a
    highly interactive #digipharm presentation! No, really!




                                           2
The first tweetup presentation ever...

   Hi #digipharm I’m Silja Chouquet, @whydotpharma on twitter. I co-founded
    #hcsmeu w @andrewspong a year ago.
   I’m a *social media addict* spending most of my nights on twitter...yet last night, I
    lost my voice IRL @ the #hcsmeu #digipharm tweetup :(
   Good thing you NEVER lose your voice on twitter. So I will tweet my #digipharm
    presentation. Gr8 news 4 you: brief & 140 character concise!
   All my bullets are 140 characters and thanks to a little help from my friends will
    be tweeted in the #digipharm tweetstream as I go along.
   This does NOT mean you can slack though. With ur help we will make this a
    highly interactive #digipharm presentation! No, really!


   So may I ask all #digipharm delegates in the room to please stand up.



                                           2
Who knows twitter...




                       3
Who knows twitter...

   #digipharm: Please sit down, if you have never heard about twitter.




                                           3
Who knows twitter...

   #digipharm: Please sit down, if you have never heard about twitter.
                          #digipharma: If anyone sat down...um, thanks for coming?




                                           3
Who knows twitter...

   #digipharm: Please sit down, if you have never heard about twitter.
                          #digipharma: If anyone sat down...um, thanks for coming?



   #digipharm: Please sit down, if you have never used twitter.




                                           3
Who knows twitter...

   #digipharm: Please sit down, if you have never heard about twitter.
                          #digipharma: If anyone sat down...um, thanks for coming?



   #digipharm: Please sit down, if you have never used twitter.

                         #digipharma: For those of you who sat down...REALLY?!? Why?




                                           3
Who knows twitter...

   #digipharm: Please sit down, if you have never heard about twitter.
                          #digipharma: If anyone sat down...um, thanks for coming?



   #digipharm: Please sit down, if you have never used twitter.

                         #digipharma: For those of you who sat down...REALLY?!? Why?


   #digipharm: Please sit down, if you have never used a hashtag on twitter.




                                           3
Who knows twitter...

   #digipharm: Please sit down, if you have never heard about twitter.
                          #digipharma: If anyone sat down...um, thanks for coming?



   #digipharm: Please sit down, if you have never used twitter.

                         #digipharma: For those of you who sat down...REALLY?!? Why?


   #digipharm: Please sit down, if you have never used a hashtag on twitter.

                          #digipharma: Could someone in the room, please explain what a
                                                           hashtag is and how it works?




                                           3
Who knows twitter...

   #digipharm: Please sit down, if you have never heard about twitter.
                          #digipharma: If anyone sat down...um, thanks for coming?



   #digipharm: Please sit down, if you have never used twitter.

                         #digipharma: For those of you who sat down...REALLY?!? Why?


   #digipharm: Please sit down, if you have never used a hashtag on twitter.

                          #digipharma: Could someone in the room, please explain what a
                                                           hashtag is and how it works?

   #digipharm: Oh, before I forget: you can all sit down now, this was just to wake
    you up ;-)
                                           3
Real time hashtag conversations on twitter




                        4
Real time hashtag conversations on twitter




                 #Digipharm conversation
                 on twitter where people
                 comment on what is said
                           here



                           4
Real time hashtag conversations on twitter




                    #hcsmeu real time
                  conversation on twitter



                 #Digipharm conversation
                 on twitter where people
                 comment on what is said
                           here



                            4
Real time hashtag conversations on twitter


                     @andrewspong
                     @andrewspong
                     @andrewspong




                    #hcsmeu real time
                  conversation on twitter



                 #Digipharm conversation
                 on twitter where people
                 comment on what is said
                           here



                            4
Who knows #hcsmeu...




                       5
Who knows #hcsmeu...

   #digipharm: Please stand up if you ever used the #hcsmeu hastag or
    participated in one of our tweet up Friday’s @ noon UK, 1pm CET.




                                       5
Who knows #hcsmeu...

   #digipharm: Please stand up if you ever used the #hcsmeu hastag or
    participated in one of our tweet up Friday’s @ noon UK, 1pm CET.


                                   #digipharm: Hi, #hcsmeu! I love you guys!




                                       5
Who knows #hcsmeu...

   #digipharm: Please stand up if you ever used the #hcsmeu hastag or
    participated in one of our tweet up Friday’s @ noon UK, 1pm CET.


                                   #digipharm: Hi, #hcsmeu! I love you guys!




                                       5
Who knows #hcsmeu...

   #digipharm: Please stand up if you ever used the #hcsmeu hastag or
    participated in one of our tweet up Friday’s @ noon UK, 1pm CET.


                                   #digipharm: Hi, #hcsmeu! I love you guys!




•   #digipharm: Could one of you explain what
    #hcsmeu stands for and what we discuss,
    please? All other: you may sit again :O)




                                        5
Who knows #hcsmeu...

   #digipharm: Please stand up if you ever used the #hcsmeu hastag or
    participated in one of our tweet up Friday’s @ noon UK, 1pm CET.


                                   #digipharm: Hi, #hcsmeu! I love you guys!




•   #digipharm: Could one of you explain what
    #hcsmeu stands for and what we discuss,
    please? All other: you may sit again :O)



                                    #digipharm: Um...The official version, not the one
                                                         we made up last night, ok?


                                        5
Meet the hcsmeu tribe




                   6
Meet the hcsmeu tribe

    This is a mosaic of some
   #hcsmeu participants who
     helped to generate...




                               6
Meet the hcsmeu tribe

    This is a mosaic of some
   #hcsmeu participants who
     helped to generate...



                                      over 6000 tweets, 137
                                   posts, 305 forum discussions
                                       and 57 news articles
                                    generated since Aug 2009




                               6
Meet the hcsmeu tribe

    This is a mosaic of some
   #hcsmeu participants who
     helped to generate...



                                      over 6000 tweets, 137
                                   posts, 305 forum discussions
                                       and 57 news articles
                                    generated since Aug 2009


   Did I mention that I LOVE
      you #hcsmeu guys?




                               6
Hcsmeu is now one of the most established
healthcare chats on twitter and beyond...




                      7
Hcsmeu is now one of the most established
healthcare chats on twitter and beyond...

     The blue line is the #hcsm
    tweet up, the US equivalent
    that we modeled #hcsmeu
                after.




                                  7
Hcsmeu is now one of the most established
healthcare chats on twitter and beyond...

     The blue line is the #hcsm
     The green line is #hcsmeu,
    tweet up, the US equivalent
     the red is #rnchat, a nurse
     that we modeled #hcsmeu
    specific chat that started @
                after.
             same time




                                   7
Hcsmeu is now one of the most established
healthcare chats on twitter and beyond...

     The blue line is the #hcsm
     The means that #hcsmeu,
     This green line isover 2000
    tweet up, the US equivalent
     the red is participated in
       people #rnchat, a nurse
     that we modeledstarted @
      #hcsmeu since #hcsmeu
    specific chat thatits start in
                 after.
             same2009.
             Aug time




                                    7
Hcsmeu is now one of the most established
healthcare chats on twitter and beyond...

     The blue line is the #hcsm
     The means that #hcsmeu,
     This green line isover 2000
    tweetof usparticipated inof
     the red isthe US equivalent
      130 up, #rnchat, 80%
       people created a nurse
     that wechat that started @
             modeled #hcsmeu
    specific thesince its start in
      #hcsmeu content!
                 after.
             same2009.
             Aug time




                                    7
Who tweets in #hcsmeu...




                      8
Who tweets in #hcsmeu...



   #digipharm: @andrewspong and @whydotpharma (that’s me, remember?)
    generated 20% of #hcsmeu...yes, we like to hear ourselves tweet, don’t we?




                                         8
Who tweets in #hcsmeu...



   #digipharm: @andrewspong and @whydotpharma (that’s me, remember?)
    generated 20% of #hcsmeu...yes, we like to hear ourselves tweet, don’t we?




    #digipharm: @rohal, @shelleypetersen, @aurohealth, @blogaceutics, @pharmaguy:
                            please stand, you generated the next 10% of the tweets!




                                          8
Who tweets in #hcsmeu...



        #digipharm: @andrewspong and @whydotpharma (that’s me, remember?)
         generated 20% of #hcsmeu...yes, we like to hear ourselves tweet, don’t we?




         #digipharm: @rohal, @shelleypetersen, @aurohealth, @blogaceutics, @pharmaguy:
                                 please stand, you generated the next 10% of the tweets!


•       #digipharm: @rohal, @shelleypetersen, @aurohealth, @blogaceutics,
        @pharmaguy: ok, its official now, you can sit again




                                               8
What do we talk about?




                         9
What do we talk about?




    and if we have not convinced you to join #hcsmeu:
      THIS should make you want to join our tweet
    ups...because we just MIGHT discuss YOUR social
                  media project next ;O)
                                   9
What do we talk about?

                                                    The patient’s use of social
                                                     media in relationship to
                                                       pharma is a topic we
                                                   discuss A LOT @ #hcsmeu




    and if we have not convinced you to join #hcsmeu:
      THIS should make you want to join our tweet
    ups...because we just MIGHT discuss YOUR social
                  media project next ;O)
                                   9
What do we talk about?

#fdasm, a convo on FDA                               The patient’s use of social
regulations within social                             media in relationship to
media is another favorite                               pharma is a topic we
     #hcsmeu topic                                  discuss A LOT @ #hcsmeu




     and if we have not convinced you to join #hcsmeu:
       THIS should make you want to join our tweet
     ups...because we just MIGHT discuss YOUR social
                   media project next ;O)
                                    9
How did #hcsmeu start? On our desktops!




                4
How did #hcsmeu start? On our desktops!




Skype: video conference with
  Andrew to set up tweetup




                               4
How did #hcsmeu start? On our desktops!




Skype: video conference with
  Andrew to set up tweetup




                               Gmail:       to refine our action plan,
                               draft shared documents and wave to
                                     edit stuff at the same time




                                                  4
How did #hcsmeu start? On our desktops!




Skype: video conference with
  Andrew to set up tweetup




                               Gmail:       to refine our action plan,
                               draft shared documents and wave to
                                     edit stuff at the same time              issued synchronized
                                                                        blog posts to explain why
                                                                            we are doing this




                                                  4
How did #hcsmeu start? On our desktops!



                                                             Inform all of our
Skype: video conference with                              followers that we are
  Andrew to set up tweetup                                 going to have a new
                                                                 tweetup




                               Gmail:       to refine our action plan,
                               draft shared documents and wave to
                                     edit stuff at the same time                        issued synchronized
                                                                                  blog posts to explain why
                                                                                      we are doing this




                                                  4
How did #hcsmeu start? On our desktops!
                                                                    link twitter to my
                                                           status updates to inform my
                                                                      friends




                                                             Inform all of our
Skype: video conference with                              followers that we are
  Andrew to set up tweetup                                 going to have a new
                                                                 tweetup




                               Gmail:       to refine our action plan,
                               draft shared documents and wave to
                                     edit stuff at the same time                               issued synchronized
                                                                                         blog posts to explain why
                                                                                             we are doing this




                                                  4
How did #hcsmeu start? On our desktops!
                                                                    link twitter to my
                                                           status updates to inform my
                                                                      friends



                                                                                         added a theme song just for
                                                                                                    fun
                                                             Inform all of our
Skype: video conference with                              followers that we are
  Andrew to set up tweetup                                 going to have a new
                                                                 tweetup




                               Gmail:       to refine our action plan,
                               draft shared documents and wave to
                                     edit stuff at the same time                                   issued synchronized
                                                                                             blog posts to explain why
                                                                                                 we are doing this




                                                  4
How did #hcsmeu start? On our desktops!
                                                                    link twitter to my
                                                           status updates to inform my
                                                                      friends



                                                                                         added a theme song just for
                                                                                                    fun
                                                             Inform all of our
Skype: video conference with                              followers that we are
  Andrew to set up tweetup                                 going to have a new
                                                                 tweetup




                               Gmail:       to refine our action plan,
                               draft shared documents and wave to
                                     edit stuff at the same time                                   issued synchronized
                                                                                             blog posts to explain why
                                                                                                 we are doing this

                   ...Andrew NEVER calls me :(


                                                  4
End of tweetup presentation...




                        11
End of tweetup presentation...




                        11
End of tweetup presentation...

   Thank you so much #digipharm for your patience with this new format of
    presenting :-) You were great!




                                       11
End of tweetup presentation...

   Thank you so much #digipharm for your patience with this new format of
    presenting :-) You were great!
   One final piece of advice: JOIN #hcsmeu tweetups. It might be a bit confusing
    and scary at first...but we will be nice...and you will get a lot of out of this




                                          11
End of tweetup presentation...

   Thank you so much #digipharm for your patience with this new format of
    presenting :-) You were great!
   One final piece of advice: JOIN #hcsmeu tweetups. It might be a bit confusing
    and scary at first...but we will be nice...and you will get a lot of out of this




                                          11
End of tweetup presentation...

   Thank you so much #digipharm for your patience with this new format of
    presenting :-) You were great!
   One final piece of advice: JOIN #hcsmeu tweetups. It might be a bit confusing
    and scary at first...but we will be nice...and you will get a lot of out of this


   #hcsmeu: you guys rock! Thank you for your support, engagement and
    contributions to #hcsmeu since 2009, let’s keep it coming!




                                          11
The aims of #hcsmeu
       Aims to
          Revolutionize healthcare by increasing patient-focus,
           improving access to healthcare services
          Augment the targeting of medical research, improve
           the quality and delivery of care, and advance patient
           education and empowerment.
          Drive adoption of social media in healthcare across
           Europe in order to improve the quality, access, value
           and effectiveness of healthcare delivery to patients.
       Accomplished by means of
          Gathering & engaging a community of healthcare
           stakeholders with shared aims & goals
          Lobbying administrative bodies and governmental
           agencies in order to provide clarity and transparency
           at a regulatory level
          Facilitating the creation of health knowledge bases
           and open access resources
The aims of #hcsmeu
                                Chronicling, but also seeking to influence, the
                                 evolution of the health conversation on the
                                 social web in Europe and beyond.
                                Democratizing the health conversation
                                 between patients, healthcare professionals, the
                                 pharmaceutical industry and other key
                                 stakeholders
                                Promoting the idea that our/your community is
                                 your/our audience : #hcsmeu Tweetreach
                                 seldom drops below 10,000, and has been
                                 known to be three times that number
                                Ensuring impartiality: #hcsmeu does not
                                 'belong' to any constituency
                                Maintaining independence: #hcsmeu does not
http://www.hcsmeucamp.com/       currently have a business model. No-one pays
                                 anything to participate, and no-one gets paid
                                 for participating. All activities are undertaken
                                 on a goodwill basis
What #hcsmeu will go on to do
                hcsmeucamp 1 (31/3/201, Berlin)
                   established three objectives:
                1. Build a knowledge hub
                   Status: wiki created. Means, methods
                   of finding, adding, updating data TBD
                2. Outreach: establish national chapters,
                   promote and recruit
                   Status: Spain, France, UK,
                   Switzerland, Greece, Austria
                   established
                3. Data: collection, analysis, redistribution
                   to advance aims & objectives
                   Status: remains pending. Some
                   uncertainty as to how to advance this
What #hcsmeu will go on to do
                                 The output of the 'what
                                  should #hcsmeu be doing?'
                                  session at #hcsmeucamp
                                  was placed in a Wordle
                                 The community believes it
                                  has the capacity to act as an
                                  advisor (at a pan-European
                                  and national level) to
                                  providers, policy makers and
                                  the industry with regards to
                                  the effective use of social
                                  media in the promotion of
                                  public health and
http://www.wordle.net/show/       improvement in patient
wrdl/1852309/hcsmeucamp_          outcomes
What will you go on to do?
                                   If any of #hcsmeu's
                                    aims and aspirations
                                    appeal to you: join us.
                                    We can't do this
                                    without you
                                   We convene every
                                    Friday under the
                                    #hcsmeu hashtag at
                                    1pm CET, noon UK
http://hcsmeu.wikispaces.com/

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20100906 hcsmeu digipharmpres

  • 1. Healthcare and social media in Europe: one year later...
  • 2. The first tweetup presentation ever... 2
  • 3. The first tweetup presentation ever... 2
  • 4. The first tweetup presentation ever...  Hi #digipharm I’m Silja Chouquet, @whydotpharma on twitter. I co-founded #hcsmeu w @andrewspong a year ago. 2
  • 5. The first tweetup presentation ever...  Hi #digipharm I’m Silja Chouquet, @whydotpharma on twitter. I co-founded #hcsmeu w @andrewspong a year ago.  I’m a *social media addict* spending most of my nights on twitter...yet last night, I lost my voice IRL @ the #hcsmeu #digipharm tweetup :( 2
  • 6. The first tweetup presentation ever...  Hi #digipharm I’m Silja Chouquet, @whydotpharma on twitter. I co-founded #hcsmeu w @andrewspong a year ago.  I’m a *social media addict* spending most of my nights on twitter...yet last night, I lost my voice IRL @ the #hcsmeu #digipharm tweetup :(  Good thing you NEVER lose your voice on twitter. So I will tweet my #digipharm presentation. Gr8 news 4 you: brief & 140 character concise! 2
  • 7. The first tweetup presentation ever...  Hi #digipharm I’m Silja Chouquet, @whydotpharma on twitter. I co-founded #hcsmeu w @andrewspong a year ago.  I’m a *social media addict* spending most of my nights on twitter...yet last night, I lost my voice IRL @ the #hcsmeu #digipharm tweetup :(  Good thing you NEVER lose your voice on twitter. So I will tweet my #digipharm presentation. Gr8 news 4 you: brief & 140 character concise!  All my bullets are 140 characters and thanks to a little help from my friends will be tweeted in the #digipharm tweetstream as I go along. 2
  • 8. The first tweetup presentation ever...  Hi #digipharm I’m Silja Chouquet, @whydotpharma on twitter. I co-founded #hcsmeu w @andrewspong a year ago.  I’m a *social media addict* spending most of my nights on twitter...yet last night, I lost my voice IRL @ the #hcsmeu #digipharm tweetup :(  Good thing you NEVER lose your voice on twitter. So I will tweet my #digipharm presentation. Gr8 news 4 you: brief & 140 character concise!  All my bullets are 140 characters and thanks to a little help from my friends will be tweeted in the #digipharm tweetstream as I go along.  This does NOT mean you can slack though. With ur help we will make this a highly interactive #digipharm presentation! No, really! 2
  • 9. The first tweetup presentation ever...  Hi #digipharm I’m Silja Chouquet, @whydotpharma on twitter. I co-founded #hcsmeu w @andrewspong a year ago.  I’m a *social media addict* spending most of my nights on twitter...yet last night, I lost my voice IRL @ the #hcsmeu #digipharm tweetup :(  Good thing you NEVER lose your voice on twitter. So I will tweet my #digipharm presentation. Gr8 news 4 you: brief & 140 character concise!  All my bullets are 140 characters and thanks to a little help from my friends will be tweeted in the #digipharm tweetstream as I go along.  This does NOT mean you can slack though. With ur help we will make this a highly interactive #digipharm presentation! No, really! 2
  • 10. The first tweetup presentation ever...  Hi #digipharm I’m Silja Chouquet, @whydotpharma on twitter. I co-founded #hcsmeu w @andrewspong a year ago.  I’m a *social media addict* spending most of my nights on twitter...yet last night, I lost my voice IRL @ the #hcsmeu #digipharm tweetup :(  Good thing you NEVER lose your voice on twitter. So I will tweet my #digipharm presentation. Gr8 news 4 you: brief & 140 character concise!  All my bullets are 140 characters and thanks to a little help from my friends will be tweeted in the #digipharm tweetstream as I go along.  This does NOT mean you can slack though. With ur help we will make this a highly interactive #digipharm presentation! No, really!  So may I ask all #digipharm delegates in the room to please stand up. 2
  • 12. Who knows twitter...  #digipharm: Please sit down, if you have never heard about twitter. 3
  • 13. Who knows twitter...  #digipharm: Please sit down, if you have never heard about twitter. #digipharma: If anyone sat down...um, thanks for coming? 3
  • 14. Who knows twitter...  #digipharm: Please sit down, if you have never heard about twitter. #digipharma: If anyone sat down...um, thanks for coming?  #digipharm: Please sit down, if you have never used twitter. 3
  • 15. Who knows twitter...  #digipharm: Please sit down, if you have never heard about twitter. #digipharma: If anyone sat down...um, thanks for coming?  #digipharm: Please sit down, if you have never used twitter. #digipharma: For those of you who sat down...REALLY?!? Why? 3
  • 16. Who knows twitter...  #digipharm: Please sit down, if you have never heard about twitter. #digipharma: If anyone sat down...um, thanks for coming?  #digipharm: Please sit down, if you have never used twitter. #digipharma: For those of you who sat down...REALLY?!? Why?  #digipharm: Please sit down, if you have never used a hashtag on twitter. 3
  • 17. Who knows twitter...  #digipharm: Please sit down, if you have never heard about twitter. #digipharma: If anyone sat down...um, thanks for coming?  #digipharm: Please sit down, if you have never used twitter. #digipharma: For those of you who sat down...REALLY?!? Why?  #digipharm: Please sit down, if you have never used a hashtag on twitter. #digipharma: Could someone in the room, please explain what a hashtag is and how it works? 3
  • 18. Who knows twitter...  #digipharm: Please sit down, if you have never heard about twitter. #digipharma: If anyone sat down...um, thanks for coming?  #digipharm: Please sit down, if you have never used twitter. #digipharma: For those of you who sat down...REALLY?!? Why?  #digipharm: Please sit down, if you have never used a hashtag on twitter. #digipharma: Could someone in the room, please explain what a hashtag is and how it works?  #digipharm: Oh, before I forget: you can all sit down now, this was just to wake you up ;-) 3
  • 19. Real time hashtag conversations on twitter 4
  • 20. Real time hashtag conversations on twitter #Digipharm conversation on twitter where people comment on what is said here 4
  • 21. Real time hashtag conversations on twitter #hcsmeu real time conversation on twitter #Digipharm conversation on twitter where people comment on what is said here 4
  • 22. Real time hashtag conversations on twitter @andrewspong @andrewspong @andrewspong #hcsmeu real time conversation on twitter #Digipharm conversation on twitter where people comment on what is said here 4
  • 24. Who knows #hcsmeu...  #digipharm: Please stand up if you ever used the #hcsmeu hastag or participated in one of our tweet up Friday’s @ noon UK, 1pm CET. 5
  • 25. Who knows #hcsmeu...  #digipharm: Please stand up if you ever used the #hcsmeu hastag or participated in one of our tweet up Friday’s @ noon UK, 1pm CET. #digipharm: Hi, #hcsmeu! I love you guys! 5
  • 26. Who knows #hcsmeu...  #digipharm: Please stand up if you ever used the #hcsmeu hastag or participated in one of our tweet up Friday’s @ noon UK, 1pm CET. #digipharm: Hi, #hcsmeu! I love you guys! 5
  • 27. Who knows #hcsmeu...  #digipharm: Please stand up if you ever used the #hcsmeu hastag or participated in one of our tweet up Friday’s @ noon UK, 1pm CET. #digipharm: Hi, #hcsmeu! I love you guys! • #digipharm: Could one of you explain what #hcsmeu stands for and what we discuss, please? All other: you may sit again :O) 5
  • 28. Who knows #hcsmeu...  #digipharm: Please stand up if you ever used the #hcsmeu hastag or participated in one of our tweet up Friday’s @ noon UK, 1pm CET. #digipharm: Hi, #hcsmeu! I love you guys! • #digipharm: Could one of you explain what #hcsmeu stands for and what we discuss, please? All other: you may sit again :O) #digipharm: Um...The official version, not the one we made up last night, ok? 5
  • 29. Meet the hcsmeu tribe 6
  • 30. Meet the hcsmeu tribe This is a mosaic of some #hcsmeu participants who helped to generate... 6
  • 31. Meet the hcsmeu tribe This is a mosaic of some #hcsmeu participants who helped to generate... over 6000 tweets, 137 posts, 305 forum discussions and 57 news articles generated since Aug 2009 6
  • 32. Meet the hcsmeu tribe This is a mosaic of some #hcsmeu participants who helped to generate... over 6000 tweets, 137 posts, 305 forum discussions and 57 news articles generated since Aug 2009 Did I mention that I LOVE you #hcsmeu guys? 6
  • 33. Hcsmeu is now one of the most established healthcare chats on twitter and beyond... 7
  • 34. Hcsmeu is now one of the most established healthcare chats on twitter and beyond... The blue line is the #hcsm tweet up, the US equivalent that we modeled #hcsmeu after. 7
  • 35. Hcsmeu is now one of the most established healthcare chats on twitter and beyond... The blue line is the #hcsm The green line is #hcsmeu, tweet up, the US equivalent the red is #rnchat, a nurse that we modeled #hcsmeu specific chat that started @ after. same time 7
  • 36. Hcsmeu is now one of the most established healthcare chats on twitter and beyond... The blue line is the #hcsm The means that #hcsmeu, This green line isover 2000 tweet up, the US equivalent the red is participated in people #rnchat, a nurse that we modeledstarted @ #hcsmeu since #hcsmeu specific chat thatits start in after. same2009. Aug time 7
  • 37. Hcsmeu is now one of the most established healthcare chats on twitter and beyond... The blue line is the #hcsm The means that #hcsmeu, This green line isover 2000 tweetof usparticipated inof the red isthe US equivalent 130 up, #rnchat, 80% people created a nurse that wechat that started @ modeled #hcsmeu specific thesince its start in #hcsmeu content! after. same2009. Aug time 7
  • 38. Who tweets in #hcsmeu... 8
  • 39. Who tweets in #hcsmeu...  #digipharm: @andrewspong and @whydotpharma (that’s me, remember?) generated 20% of #hcsmeu...yes, we like to hear ourselves tweet, don’t we? 8
  • 40. Who tweets in #hcsmeu...  #digipharm: @andrewspong and @whydotpharma (that’s me, remember?) generated 20% of #hcsmeu...yes, we like to hear ourselves tweet, don’t we? #digipharm: @rohal, @shelleypetersen, @aurohealth, @blogaceutics, @pharmaguy: please stand, you generated the next 10% of the tweets! 8
  • 41. Who tweets in #hcsmeu...  #digipharm: @andrewspong and @whydotpharma (that’s me, remember?) generated 20% of #hcsmeu...yes, we like to hear ourselves tweet, don’t we? #digipharm: @rohal, @shelleypetersen, @aurohealth, @blogaceutics, @pharmaguy: please stand, you generated the next 10% of the tweets! • #digipharm: @rohal, @shelleypetersen, @aurohealth, @blogaceutics, @pharmaguy: ok, its official now, you can sit again 8
  • 42. What do we talk about? 9
  • 43. What do we talk about? and if we have not convinced you to join #hcsmeu: THIS should make you want to join our tweet ups...because we just MIGHT discuss YOUR social media project next ;O) 9
  • 44. What do we talk about? The patient’s use of social media in relationship to pharma is a topic we discuss A LOT @ #hcsmeu and if we have not convinced you to join #hcsmeu: THIS should make you want to join our tweet ups...because we just MIGHT discuss YOUR social media project next ;O) 9
  • 45. What do we talk about? #fdasm, a convo on FDA The patient’s use of social regulations within social media in relationship to media is another favorite pharma is a topic we #hcsmeu topic discuss A LOT @ #hcsmeu and if we have not convinced you to join #hcsmeu: THIS should make you want to join our tweet ups...because we just MIGHT discuss YOUR social media project next ;O) 9
  • 46. How did #hcsmeu start? On our desktops! 4
  • 47. How did #hcsmeu start? On our desktops! Skype: video conference with Andrew to set up tweetup 4
  • 48. How did #hcsmeu start? On our desktops! Skype: video conference with Andrew to set up tweetup Gmail: to refine our action plan, draft shared documents and wave to edit stuff at the same time 4
  • 49. How did #hcsmeu start? On our desktops! Skype: video conference with Andrew to set up tweetup Gmail: to refine our action plan, draft shared documents and wave to edit stuff at the same time issued synchronized blog posts to explain why we are doing this 4
  • 50. How did #hcsmeu start? On our desktops! Inform all of our Skype: video conference with followers that we are Andrew to set up tweetup going to have a new tweetup Gmail: to refine our action plan, draft shared documents and wave to edit stuff at the same time issued synchronized blog posts to explain why we are doing this 4
  • 51. How did #hcsmeu start? On our desktops! link twitter to my status updates to inform my friends Inform all of our Skype: video conference with followers that we are Andrew to set up tweetup going to have a new tweetup Gmail: to refine our action plan, draft shared documents and wave to edit stuff at the same time issued synchronized blog posts to explain why we are doing this 4
  • 52. How did #hcsmeu start? On our desktops! link twitter to my status updates to inform my friends added a theme song just for fun Inform all of our Skype: video conference with followers that we are Andrew to set up tweetup going to have a new tweetup Gmail: to refine our action plan, draft shared documents and wave to edit stuff at the same time issued synchronized blog posts to explain why we are doing this 4
  • 53. How did #hcsmeu start? On our desktops! link twitter to my status updates to inform my friends added a theme song just for fun Inform all of our Skype: video conference with followers that we are Andrew to set up tweetup going to have a new tweetup Gmail: to refine our action plan, draft shared documents and wave to edit stuff at the same time issued synchronized blog posts to explain why we are doing this ...Andrew NEVER calls me :( 4
  • 54. End of tweetup presentation... 11
  • 55. End of tweetup presentation... 11
  • 56. End of tweetup presentation...  Thank you so much #digipharm for your patience with this new format of presenting :-) You were great! 11
  • 57. End of tweetup presentation...  Thank you so much #digipharm for your patience with this new format of presenting :-) You were great!  One final piece of advice: JOIN #hcsmeu tweetups. It might be a bit confusing and scary at first...but we will be nice...and you will get a lot of out of this 11
  • 58. End of tweetup presentation...  Thank you so much #digipharm for your patience with this new format of presenting :-) You were great!  One final piece of advice: JOIN #hcsmeu tweetups. It might be a bit confusing and scary at first...but we will be nice...and you will get a lot of out of this 11
  • 59. End of tweetup presentation...  Thank you so much #digipharm for your patience with this new format of presenting :-) You were great!  One final piece of advice: JOIN #hcsmeu tweetups. It might be a bit confusing and scary at first...but we will be nice...and you will get a lot of out of this  #hcsmeu: you guys rock! Thank you for your support, engagement and contributions to #hcsmeu since 2009, let’s keep it coming! 11
  • 60. The aims of #hcsmeu Aims to  Revolutionize healthcare by increasing patient-focus, improving access to healthcare services  Augment the targeting of medical research, improve the quality and delivery of care, and advance patient education and empowerment.  Drive adoption of social media in healthcare across Europe in order to improve the quality, access, value and effectiveness of healthcare delivery to patients. Accomplished by means of  Gathering & engaging a community of healthcare stakeholders with shared aims & goals  Lobbying administrative bodies and governmental agencies in order to provide clarity and transparency at a regulatory level  Facilitating the creation of health knowledge bases and open access resources
  • 61. The aims of #hcsmeu  Chronicling, but also seeking to influence, the evolution of the health conversation on the social web in Europe and beyond.  Democratizing the health conversation between patients, healthcare professionals, the pharmaceutical industry and other key stakeholders  Promoting the idea that our/your community is your/our audience : #hcsmeu Tweetreach seldom drops below 10,000, and has been known to be three times that number  Ensuring impartiality: #hcsmeu does not 'belong' to any constituency  Maintaining independence: #hcsmeu does not http://www.hcsmeucamp.com/ currently have a business model. No-one pays anything to participate, and no-one gets paid for participating. All activities are undertaken on a goodwill basis
  • 62. What #hcsmeu will go on to do hcsmeucamp 1 (31/3/201, Berlin) established three objectives: 1. Build a knowledge hub Status: wiki created. Means, methods of finding, adding, updating data TBD 2. Outreach: establish national chapters, promote and recruit Status: Spain, France, UK, Switzerland, Greece, Austria established 3. Data: collection, analysis, redistribution to advance aims & objectives Status: remains pending. Some uncertainty as to how to advance this
  • 63. What #hcsmeu will go on to do  The output of the 'what should #hcsmeu be doing?' session at #hcsmeucamp was placed in a Wordle  The community believes it has the capacity to act as an advisor (at a pan-European and national level) to providers, policy makers and the industry with regards to the effective use of social media in the promotion of public health and http://www.wordle.net/show/ improvement in patient wrdl/1852309/hcsmeucamp_ outcomes
  • 64. What will you go on to do?  If any of #hcsmeu's aims and aspirations appeal to you: join us. We can't do this without you  We convene every Friday under the #hcsmeu hashtag at 1pm CET, noon UK http://hcsmeu.wikispaces.com/

Notas del editor

  1. HCSMEU started in Aug. It is largest health talk in EU now and was nominated for innovation prize by Engagement strategy
  2. HCSMEU started in Aug. It is largest health talk in EU now and was nominated for innovation prize by Engagement strategy
  3. HCSMEU started in Aug. It is largest health talk in EU now and was nominated for innovation prize by Engagement strategy
  4. HCSMEU started in Aug. It is largest health talk in EU now and was nominated for innovation prize by Engagement strategy
  5. HCSMEU started in Aug. It is largest health talk in EU now and was nominated for innovation prize by Engagement strategy
  6. HCSMEU started in Aug. It is largest health talk in EU now and was nominated for innovation prize by Engagement strategy
  7. HCSMEU started in Aug. It is largest health talk in EU now and was nominated for innovation prize by Engagement strategy