Organizational Structure Running A Successful Business
CIO Council SAUG Melb Nov 2011
1. Social Media Social Networks
CIO Council Briefing
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Tuesday, 8 November 2011 1
2. Social Media Social Networks
CIO Council Meeting:
• How can Enterprise leverage the shift from computer to augmented
reality solutions? The "Internet of Things" offers interesting avenues for
companies to change their information technology solutions from web and
video to overlays in the physical world.
• What are the 7 Steps of Social Media Engagement - is social media just
another broadcast channel? Or can it be used to redefine not only
marketing and customer service strategies but whole industries?
• What about social networking tools within the Enterprise? Guiding
organisations through the social media strategies and it's implications to
corporate agenda as they move from hierarchy to community cultures.
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3. Social Media Social Networks
Laurel Papworth
•slides at http://slideshare.net/silkcharm
•blog at http://laurelpapworth.com
•email laurel@laurelpapworth.com
•phone +61 (0)432 684992
•Twitter @SilkCharm
•iTunes Social Media Business podcast
reference
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Tuesday, 8 November 2011 3
16. Social Media Social Networks
Here are some examples of job types that it offers:
•Rating search results
•Categorizing, proof-reading & moderating web content
•Answering questions
•Data cleansing
•Transcription
•Tagging photos
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23. Social Media Social Networks
Gamification Mechanics
Leaderboards - skills, social, global,
Badges - for achievements set by the game
Progress bars - based on where you are level wise in the game
Ownership - of virtual goods or game elements
Editorial - highlighting player achievements in game
Social stats - overall stats within game population
Training or Help - credits for enabling others in the game
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25. Social Media Social Networks
Yammer -
an Internal
Facebook
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26. Social Media Social Networks
Gamification Meritocracy Recognition
Engaging users Assigning Culture
in desired organizational Using
behaviors by responsibilities strategic
tapping into based on a recognition to
psychological new class of drive a culture
predispositions socially in which
of achievement transparent behaviors
and reputation credentials reflect
organizational
values and
contribute to
company
success
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27. Social Media Social Networks
Badging & Recognition Features
Define badges with graphics and descriptions
Configure rules and weights for scoring
Manually assign badges or allow users to earn by
actions
Track progress, show awarded badges, and show
leaders
View recognition events in stream
Select inputs from SharePoint or external
systems
Run administrative reports on users and earned
badges
Newsgator
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31. Social Media Social Networks
The Big Issues:
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32. Social Media Social Networks
The Big Issues:
• Micro Tasks
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33. Social Media Social Networks
The Big Issues:
• Micro Tasks
• Portfolio of Jobs
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Tuesday, 8 November 2011 24
34. Social Media Social Networks
The Big Issues:
• Micro Tasks
• Portfolio of Jobs
• Gamification
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Tuesday, 8 November 2011 24
35. Social Media Social Networks
The Big Issues:
• Micro Tasks
• Portfolio of Jobs
• Gamification
• Community Rewards
laurelpapworth.com
Tuesday, 8 November 2011 24
36. Social Media Social Networks
The Big Issues:
• Micro Tasks
• Portfolio of Jobs
• Gamification
• Community Rewards
• Increase in Reputation
laurelpapworth.com
Tuesday, 8 November 2011 24
37. Social Media Social Networks
The Big Issues:
• Micro Tasks
• Portfolio of Jobs
• Gamification
• Community Rewards
• Increase in Reputation
• Meritocracy Organisations
laurelpapworth.com
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38. Social Media Social Networks
The Big Issues:
• Micro Tasks
• Portfolio of Jobs
• Gamification
• Community Rewards
• Increase in Reputation
• Meritocracy Organisations
• Virtual rewards vs “real” rewards
laurelpapworth.com
Tuesday, 8 November 2011 24
39. Social Media Social Networks
The Big Issues:
• Micro Tasks
• Portfolio of Jobs
• Gamification
• Community Rewards
• Increase in Reputation
• Meritocracy Organisations
• Virtual rewards vs “real” rewards
• Open Outsourcing
laurelpapworth.com
Tuesday, 8 November 2011 24
40. Social Media Social Networks
The Big Issues:
• Micro Tasks
• Portfolio of Jobs
• Gamification
• Community Rewards
• Increase in Reputation
• Meritocracy Organisations
• Virtual rewards vs “real” rewards
• Open Outsourcing
• Private Clouds vs The Cloud
laurelpapworth.com
Tuesday, 8 November 2011 24
41. Social Media Social Networks
The Big Issues:
• Micro Tasks
• Portfolio of Jobs
• Gamification
• Community Rewards
• Increase in Reputation
• Meritocracy Organisations
• Virtual rewards vs “real” rewards
• Open Outsourcing
• Private Clouds vs The Cloud
• Service as a Service (SeAAS) - Collaboration
laurelpapworth.com
Tuesday, 8 November 2011 24
42. Social Media Social Networks
The Big Issues:
• Micro Tasks
• Portfolio of Jobs
• Gamification
• Community Rewards
• Increase in Reputation
• Meritocracy Organisations
• Virtual rewards vs “real” rewards
• Open Outsourcing
• Private Clouds vs The Cloud
• Service as a Service (SeAAS) - Collaboration
• Transactional APIs and Peer to Peer Industries
laurelpapworth.com
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43. Social Media Social Networks
Strategies and Issues
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46. Social Media Social Networks
Laurel Papworth
•slides at http://slideshare.net/silkcharm
•blog at http://laurelpapworth.com
•email laurel@laurelpapworth.com
•phone +61 (0)432 684992
•Twitter @SilkCharm
•iTunes Social Media Business podcast
reference
laurelpapworth.com
Tuesday, 8 November 2011 28
47. Social Media Social Networks
ConnectNow CNow
wordle.net
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