1. Sandra Knight Programme
Management Limited

2. Sandra Knight Programme
Management Limited
Setting the Context
• Sandra Knight Programme Management Limited has over 20 + years of Programme, Project &
Product Management experience in the Travel and Transport industry
• Collabera in partnership with Sandra Knight Programme Management Limited brings innovative
& cutting edge IT solutions for the Travel and Transport industry.
• Collabera has vast experience in IT services outsourcing having worked with blue chip clients
and on latest technologies since 1991

3. Sandra Knight Programme
Management Limited
About Sandra Knight Programme Management Limited
• Programme Manager with 20 years high standing in IT Programme and Product Management.
• Ecommerce, Digital and Service Orientated Architectures.
• Technical infrastructures, applications, enterprises and continents.
• A delivery orientated leader with a mix of technical & business understanding.
• Creative ability with attention to detail.
• Professional Qualifications in Prince 2, ITIL V3, Hoskyns Project Management based on best practice.
• Experienced in use of DSDM and AGILE
• Member of The British Computer Society
• BCS Group Member of:
• EliTE (Effective Leadership in IT)
• SPIN (Software Process Improvement Network)
• Service Management
• Women
• Law

4. Sandra Knight Programme
Management Limited
About Collabera
Experienced Global Player Industry and Service focus
• 4000+ strong organization with over $300 million • Strong portfolio of IT solutions and services in
revenues focused verticals – Banking, Communications,
• Presence in 19 locations and 3 global delivery Media, Retail and Manufacturing
centers in India and the US • Consulting Solutions to tackle specific strategic
• Established in 1991 and a certified MBE (Minority challenges
Business Enterprise) • Solutions designed for specific industry issues
Winning Team The Right Partner
• Experienced leadership team – from best of • Flexibility and “Client Centric” culture
the IT companies
• Partner for over 100 Global 2000
• 4+ years average experience corporations
• Right mix of global and local hires • Collabera enters GS 100 list of top global
outsourcing providers
• Trusted advisor relationships
Predictable Performance Collaborative Engagement
• Adoption of industry best practices across • Combination of client site, offsite and offshore
Software Engineering (CMMI Level 5) , HR and IT models
(ISO 27001) • Framework of collaborative models, processes and
• Assets & Frameworks tools for overall IT efficiency
• Ecosystem of partners

5. Sandra Knight Programme
Management Limited
Our combined Offerings
• Outsourced IT Services
• Programme / Project Management Services
• Business Planning & Organization • Strategy & Vision
• Creativity & Innovation • Business Transformation, Change Management
• Customer & Supplier Relationship • Stakeholder & Communications planning
• International Relations • Consultancy Services
• New Technology • Technology Advisory Services
• Objective, Analytical, Problem solving • Best Practices sharing, Mentoring, Support
• Outsourcing Development & Testing • Business Intelligence & Data Warehousing
• Programme, Project & Product • Mobility – Enterprise , Wireless and Devices
Management Agile, DSDM PMP

6. Sandra Knight Programme
Management Limited
Developing the right Sourcing Strategy
Our Sourcing Solutions – designed to optimize sourcing options and provide maximum value from global sourcing
1 Why Sourcing Strategy 3 Solutions and Customer Benefits
• Performance Variance
Rationalize
Sourcing
• Lack of Standardized Contracts Cost Quality Risk
Strategies
• Globalization without Guiding Strategy Vendor
Consolidation
Integrate Sourcing Programs
• Lack of Governance Mechanisms
Contract through Merger or Acquisition
2 Our Approach Rationalization
Rationalized Rationalize Strategies
Risk
Assessment Integrate Vendors
Measuring
Globalization Consolidate Contracts
ROI
Understand Risks
Developing
project based
purchasing Measure Performance

7. Sandra Knight Programme
Management Limited
Outcome driven strategy development to downstream implementation & support
Business Drivers
Prioritization
Understand Goals and Vision Short Term Needs • Data Strategy
Capture Business Requirements Long Term Needs
Define IT / Business Needs • Business Intelligence
Business Benefit • Enterprise DW
Organizational Readiness
Technical Complexity • Master Data Management (MDM)
Problem Roadmap • Data Management/Data Quality
Momentum
Definition Matrix • Meta Data Management
Existing Tools Project Plan
Existing Processes Road Map
Applications/Systems
Technical Infrastructure
Define Design Develop Deploy
•Business Requirements •Design Review and •Finalize Acceptance •User Acceptance testing
Best Practices / Industry Benchmarks inputs and validation Signof f criteria and Signof f
Client
Tools and Technologies •Standards/Processes
Business Case •Acceptance Criteria
MomentumTM
People Process Technology Collabera
assessment framework •Design walkthrough •Finalize acceptance
•User Acceptance
Support
typically used for Define •Coordinate Review test/deployment plans •Deploy accepted
•Setup Development •Review and Test components
• DW/BI Requirements & Design •Solution Outline
•Finalize technology
Environment
•Architecture model
components
•Build ETL
•User Acceptance support
•Bug f ixes
selection •Data Architecture Design programs/mappings •Post rollout Support
• Technical Architecture •Gap analysis
•Metadata strategy
•Analytics layer design
•Refine architecture
•Build data cleansing
routines
•On going maintenance
•Data quality strategy model •Build Reports, OLAP
• Tool/Vendor Selection •Test Strategy
•Background research
•Develop Test Scenarios/
plans
Components
•Perf orm unit &
• ETL Development •Build Prototype/POC
•Information support
integration testing
•Perf orm initial
Increasing perf ormance tuning
• BI/Reports Development Offshore
Component •Develop user training
• Data Integration
Enhance Operate
• SVoC/MDM Implementation 4D model with offshore •Refine and Enrich •Support and
•Addition of new objects Maintenance activities
delivers business values at •Continuous improvement • Knowledge
savings of upto 40% of the DW/Bi environment Management
compared to a fully onsite model

8. Sandra Knight Programme
Management Limited
Our Expertise
Domain Expertise Technical Expertise
• Airline Servicing Products • Primary J2EE/.NET/DW/BI Stack
• Ecommerce & Product Implementation • Web 2.0, Portal, Mobility
• Web-based Booking Engines & Call Centre • CVS, Apps Servers
• Data Aggregation; multiple Product databases • Database Oracle, SQL Server
• Migration & Upgrades • Enterprise Applications
• 3rd party supplier integration applications • Migration & Re-engineering
• Reservation, Ticketing, Inventory & • Consulting & Customized Development
Departure Control Systems • Product Implementation
• Loyalty Programmes • Asset Repository
• Business Transformation/change management • Enterprise & Solution Architecture, Mobility, SOA Strategy
• Procurement/Due Diligence • Research on emerging technologies
• Consulting & Customized Development • Research on emerging SE Techniques
• Emerging Technology Training

9. Sandra Knight Programme
Management Limited
Collabera Labs
Collabera Labs is the innovation arm of
Collabera where there is a constant push to
find innovative, yet repeatable, solutions to
everyday business and IT problems.
Collabera Labs is a team of dedicated
architects and best-in-class technology
centers of excellence who drive the
philosophy of ‘putting innovation into
practice’.
Collabera Labs participates in application
development and technology architecture
consulting engagements bringing in
architectural experience and best practices
to the project

10. Sandra Knight Programme
Management Limited
Our Clients

11. Thank You
Sandra Knight Programme
Management Limited