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Digital Outreach partners:
Create awareness about HomeShop18’s
new positioning and jingle
Drive maximum conversations
• Leverage social media with
its greatest power –
conversations!
• Build upon an existing
relationship to spread
something simple…
Happiness!
• Rope in an angle of
incentives to converse
towards a larger outreach
• Surprise twitterverse with
something they’re not used
to – personalised caricatures
& a video highlighting it all
…. along with the jingle!
• To launch the new
‘Shopping Makes Me
Happy’ jingle
• Tapping the right
audiences to interact
basis the new tagline
• Create noise about
the campaign
• Twitter is filled with
contests, almost
daily
• There’s something
new launching
almost every week
• Audience attention is
best grabbed and
sustained when you
break away from the
clutter
BIG
IDEA
Phase 1:
Conversations
about happy
moments take
over twitter
Phase 2:
HomeShop18
starts surprising
people conversing
with Influencers
with Vouchers
Phase 3:
Tweeps tag
@HomeShop18
along with
#MakesMeHappy
Phase 4:
Personalized
Caricatures sent
out to Tweets
which signify
some exciting
happy moments
Phase 5:
HomeShop18
launches a
video based
on the jingle
& a
compilation
of entries &
caricatures
Replacing our daily post, was a generic post on Happiness
Happy conversations are ignited
Generic conversations with happiness
Integration of the hashtag
Stand-up comedians added a
humorous twist to #MakesMeHappy
Miss Malini’s, famous fashion & lifestyle blogger
Klout score = 80
Ankita Gaba, Co-Founder, Social Samosa,
Klout Score = 58
Watch the video here: http://bit.ly/1jSdWbc
Total Tweets - 9,937
Timeline Deliveries - 17,229,339
Social Media Case Study : How HomeShop18’s #MakesMeHappy Campaign Goes Viral Engaging 23Mn Users Within 24 hours
AND HAPPINESS
SPREAD THROUGH
PERSONALIZATION…
Action
Reaction
Action
Reaction
Action
Reaction
100 + RTs
HOW VIRAL WAS
#MAKESMEHAPPY?
Social Media Case Study : How HomeShop18’s #MakesMeHappy Campaign Goes Viral Engaging 23Mn Users Within 24 hours
244,000 Outreach
Social Media Case Study : How HomeShop18’s #MakesMeHappy Campaign Goes Viral Engaging 23Mn Users Within 24 hours
THE HIGHLIGHTS OF
#MAKESMEHAPPY
Social Media Case Study : How HomeShop18’s #MakesMeHappy Campaign Goes Viral Engaging 23Mn Users Within 24 hours
Social Media Case Study : How HomeShop18’s #MakesMeHappy Campaign Goes Viral Engaging 23Mn Users Within 24 hours
Total Reach
816,532
Total
Interactions
1,928
Engagement
Ratio
8.5%
Total Reach
636,540
Total
Tweets
9,937
Total
Participants
3,342
Social Media Case Study : How HomeShop18’s #MakesMeHappy Campaign Goes Viral Engaging 23Mn Users Within 24 hours
Social Media Case Study : How HomeShop18’s #MakesMeHappy Campaign Goes Viral Engaging 23Mn Users Within 24 hours
Social Media Case Study : How HomeShop18’s #MakesMeHappy Campaign Goes Viral Engaging 23Mn Users Within 24 hours
Social Media Case Study : How HomeShop18’s #MakesMeHappy Campaign Goes Viral Engaging 23Mn Users Within 24 hours
2nd position in India
Trended
across India for
+24 hours!
Social Media Case Study : How HomeShop18’s #MakesMeHappy Campaign Goes Viral Engaging 23Mn Users Within 24 hours
Social Media Case Study : How HomeShop18’s #MakesMeHappy Campaign Goes Viral Engaging 23Mn Users Within 24 hours
OUTREACH ACROSS SOCIAL MEDIA
YOUTUBE
INSTAGRAM
PINTEREST
GOOGLE +
Jingle with just the logo to
get things catchy
Participant entry
for Twitter contest
Social Media Case Study : How HomeShop18’s #MakesMeHappy Campaign Goes Viral Engaging 23Mn Users Within 24 hours
Happiness
announcements for
a keen Instagram
audience
A Board with all the happy
moments compiled together
Posts with all the happy
moments compiled together
Social Media Case Study : How HomeShop18’s #MakesMeHappy Campaign Goes Viral Engaging 23Mn Users Within 24 hours
23Mn Overall Social Media Outreach
5549 Organic Video Views
87% Social Media Sentiment
4942 User Conversations
4.7Mn Influencer Outreach
Campaign Virality beyond Twitter & YouTube onto
Instagram, Pinterest, Facebook & Google +
Celebrities like Miss Malini & Mandira Bedi tweeted
using the hashtag
#MakesMeHappy trended across India for over 24
hours
The co-relation between Shopping & Happiness was
seen the highest
Success was defined by the ease of a generic
hashtag and the Caricatures which derived great
organic views for the video
QUOTE BY HS18 &
MSI
To break away from the clutter, it’s important for a brand to keep
innovating, and with HomeShop18 that’s how we create benchmarks.
The brief was towards letting everybody know about our new
Positioning and embedding our jingle in their minds. The response
and conversations we saw online is evidence of the success it
achieved.
- Vikrant Khanna, Chief Marketing Officer, HomeShop18
We leveraged social media’s greatest need- Conversations, and
accelerated that with surprise elements to break away from the
clutter. A mixture of influencers, caricatures and creating on-the-go
videos added to the uniqueness of our #MakesMeHappy campaign.
- Zafar Rais, CEO, MindShift Interactive
Digital Outreach partners:

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Social Media Case Study : How HomeShop18’s #MakesMeHappy Campaign Goes Viral Engaging 23Mn Users Within 24 hours