SlideShare una empresa de Scribd logo
1 de 25
How to Reconcile Social Media &  Corporate Compliance Mike Lewis, Chairman and CEO, ILD Corp. and Social Strategy1 Steve Ennen, President and Chief Intelligence Officer of Social Strategy1 Ed Brown, Partner of Burr & Forman
How to Reconcile Social Media &  Corporate Compliance Mike Lewis, Chairman and CEO, ILD Corp. and Social Strategy1 Steve Ennen, President and Chief Intelligence Officer of Social Strategy1 Ed Brown, Partner of Burr & Forman
TODAY ’S AGENDA ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Proprietary & Confidential  |  Social Strategy1, Inc.
TODAY ’S SPEAKERS Proprietary & Confidential  |  Social Strategy1, Inc.  Ed Brown Partner, Burr & Forman LLP Burr & Forman LLP is a century old, full-service law firm with a forward-thinking approach to providing legal solutions. We have nearly 250 attorneys and offices in Alabama, Florida, Georgia, Mississippi and Tennessee. Burr & Forman offers a wide range of business and litigation services to diverse clients with local, national, and international interests. Steve Ennen President & Chief Intelligence Officer, Social Strategy1 Social Strategy1 activates the social web for business by combining marketing and data mining technology with human analysts. Clients gain profitable insights, sales leads, competitive intel, benchmarking, and online buyer support. Steve joined Social Strategy1 from the Wharton School at the University of Pennsylvania and brought direct research and focus on meaningful metrics and proofs of performance in a total media strategy.
Proprietary & Confidential  |  Social Strategy1, Inc.  MEDIA IS IN THE HANDS OF EVERYONE Facebook > 500 Million  LinkedIn >70 Million QQ Messenger >485 Million MORE THAN 1 BILLION  USING SOCIAL MEDIA, GLOBALLY
HOW TO BUILD A TOTAL MEDIA STRATEGY ,[object Object],[object Object],[object Object],[object Object],[object Object]
SOCIAL MEDIA CAN ALTER GOVERNMENTS Proprietary & Confidential  |  Social Strategy1, Inc.  Massive Egyptian Protests Powered by YouTube, Twitter, Facebook, Twitpic [Pics, Video, Updates] Egyptian pro-democracy protesters are embracing Twitter, YouTube, Facebook and Twitpic.
NEW FACTORS NOW AFFECTING COMMUNICATION ,[object Object],[object Object],Proprietary & Confidential  |  Social Strategy1, Inc.
“ You can take UGC to the Bank” Tirunillai and Tellis “Does Chatter Really Matter? Dynamics of User-Generated Content and Stock Performance”  HOW TO BUILD A TOTAL MEDIA STRATEGY Stock Price (adjusted)    UGC Chatter Chatter Consumer Opinion  Negative Chatter Negative Expressions Short Term Cum Short Term Cum Short Term Cum Short Term Cum Stock Returns  ** 3.8 4.8 -2.1 -3.6 -2.9 -3.9 -3.7 -4.7
[object Object],[object Object],HOW TO BUILD A TOTAL MEDIA STRATEGY Proprietary & Confidential  |  Social Strategy1, Inc.
LESSON #1 Proprietary & Confidential  |  Social Strategy1, Inc.  Update your policy.
INBOUND USE OF SOCIAL MEDIA ,[object Object],[object Object],[object Object],[object Object],Proprietary & Confidential  |  Social Strategy1, Inc.
LESSON #2 Proprietary & Confidential  |  Social Strategy1, Inc.  Be aware of what your employees are doing.
OUTBOUND USE OF SOCIAL MEDIA  ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Proprietary & Confidential  |  Social Strategy1, Inc.
LESSON #3 Proprietary & Confidential  |  Social Strategy1, Inc.  Ignorance is not bliss – communicate to your investors.
PUBLIC COMPANIES ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Proprietary & Confidential  |  Social Strategy1, Inc.
LESSON #4 Proprietary & Confidential  |  Social Strategy1, Inc.  Know Thy Enemy.
COMPETITIVE/SHAREHOLDER INTELLIGENCE ,[object Object],[object Object],[object Object],[object Object],Proprietary & Confidential  |  Social Strategy1, Inc.
LESSON #5 Proprietary & Confidential  |  Social Strategy1, Inc.  Understand trademark, patent and goodwill.
WATCHDOG PROTECTION ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Proprietary & Confidential  |  Social Strategy1, Inc.
PRACTICAL SUGGESTIONS AT 30,000 FEET ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Proprietary & Confidential  |  Social Strategy1, Inc.
17 COMPANIES MUST RETHINK ,[object Object],[object Object],[object Object],[object Object],[object Object],Push v. Pull
HOW APPLY SOCIAL MEDIA TO  REAL  BUSINESS ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
HOW TO BE SUCCESSFUL USING SOCIAL MEDIA ,[object Object],[object Object],[object Object]
CONTACT INFO ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Proprietary & Confidential  |  Social Strategy1, Inc.

Más contenido relacionado

Destacado

Blogging as a Marketing Strategy
Blogging as a Marketing StrategyBlogging as a Marketing Strategy
Blogging as a Marketing StrategySocial Strategy1
 
How to Integrate Social Media Into Traditional Business Practices
How to Integrate Social Media Into Traditional Business PracticesHow to Integrate Social Media Into Traditional Business Practices
How to Integrate Social Media Into Traditional Business PracticesSocial Strategy1
 
CXMSUMMIT - Mike Lewis - Social Media Leadership
CXMSUMMIT - Mike Lewis - Social Media LeadershipCXMSUMMIT - Mike Lewis - Social Media Leadership
CXMSUMMIT - Mike Lewis - Social Media LeadershipSocial Strategy1
 
Social Media for Law Firms
Social Media for Law Firms Social Media for Law Firms
Social Media for Law Firms Social Strategy1
 
Communication Accommodation Theory
Communication Accommodation TheoryCommunication Accommodation Theory
Communication Accommodation TheorySheena Bautista
 
Collection of miniature books
Collection of miniature booksCollection of miniature books
Collection of miniature booksGorkovka
 
eLibraryUSA
eLibraryUSAeLibraryUSA
eLibraryUSAGorkovka
 

Destacado (8)

Virus
VirusVirus
Virus
 
Blogging as a Marketing Strategy
Blogging as a Marketing StrategyBlogging as a Marketing Strategy
Blogging as a Marketing Strategy
 
How to Integrate Social Media Into Traditional Business Practices
How to Integrate Social Media Into Traditional Business PracticesHow to Integrate Social Media Into Traditional Business Practices
How to Integrate Social Media Into Traditional Business Practices
 
CXMSUMMIT - Mike Lewis - Social Media Leadership
CXMSUMMIT - Mike Lewis - Social Media LeadershipCXMSUMMIT - Mike Lewis - Social Media Leadership
CXMSUMMIT - Mike Lewis - Social Media Leadership
 
Social Media for Law Firms
Social Media for Law Firms Social Media for Law Firms
Social Media for Law Firms
 
Communication Accommodation Theory
Communication Accommodation TheoryCommunication Accommodation Theory
Communication Accommodation Theory
 
Collection of miniature books
Collection of miniature booksCollection of miniature books
Collection of miniature books
 
eLibraryUSA
eLibraryUSAeLibraryUSA
eLibraryUSA
 

Más de Social Strategy1

CXMSUMMIT - Justin Dennis- Data & Content
CXMSUMMIT - Justin Dennis-   Data & ContentCXMSUMMIT - Justin Dennis-   Data & Content
CXMSUMMIT - Justin Dennis- Data & ContentSocial Strategy1
 
CXMSUMMIT - Dennis Stoutenburgh - Multichannel Strategy
CXMSUMMIT - Dennis Stoutenburgh - Multichannel StrategyCXMSUMMIT - Dennis Stoutenburgh - Multichannel Strategy
CXMSUMMIT - Dennis Stoutenburgh - Multichannel StrategySocial Strategy1
 
How Social Media Has Altered Customer Experience
How Social Media Has Altered Customer ExperienceHow Social Media Has Altered Customer Experience
How Social Media Has Altered Customer ExperienceSocial Strategy1
 
Customer Support Goes Social Workshop
Customer Support Goes Social WorkshopCustomer Support Goes Social Workshop
Customer Support Goes Social WorkshopSocial Strategy1
 
Social mediaintelligence steve ennen
Social mediaintelligence   steve ennenSocial mediaintelligence   steve ennen
Social mediaintelligence steve ennenSocial Strategy1
 
How to Use Online Intelligence As Part of a Total Media Strategy
How to Use Online Intelligence As Part of a Total Media StrategyHow to Use Online Intelligence As Part of a Total Media Strategy
How to Use Online Intelligence As Part of a Total Media StrategySocial Strategy1
 

Más de Social Strategy1 (6)

CXMSUMMIT - Justin Dennis- Data & Content
CXMSUMMIT - Justin Dennis-   Data & ContentCXMSUMMIT - Justin Dennis-   Data & Content
CXMSUMMIT - Justin Dennis- Data & Content
 
CXMSUMMIT - Dennis Stoutenburgh - Multichannel Strategy
CXMSUMMIT - Dennis Stoutenburgh - Multichannel StrategyCXMSUMMIT - Dennis Stoutenburgh - Multichannel Strategy
CXMSUMMIT - Dennis Stoutenburgh - Multichannel Strategy
 
How Social Media Has Altered Customer Experience
How Social Media Has Altered Customer ExperienceHow Social Media Has Altered Customer Experience
How Social Media Has Altered Customer Experience
 
Customer Support Goes Social Workshop
Customer Support Goes Social WorkshopCustomer Support Goes Social Workshop
Customer Support Goes Social Workshop
 
Social mediaintelligence steve ennen
Social mediaintelligence   steve ennenSocial mediaintelligence   steve ennen
Social mediaintelligence steve ennen
 
How to Use Online Intelligence As Part of a Total Media Strategy
How to Use Online Intelligence As Part of a Total Media StrategyHow to Use Online Intelligence As Part of a Total Media Strategy
How to Use Online Intelligence As Part of a Total Media Strategy
 

Último

Marketplace and Quality Assurance Presentation - Vincent Chirchir
Marketplace and Quality Assurance Presentation - Vincent ChirchirMarketplace and Quality Assurance Presentation - Vincent Chirchir
Marketplace and Quality Assurance Presentation - Vincent Chirchirictsugar
 
Flow Your Strategy at Flight Levels Day 2024
Flow Your Strategy at Flight Levels Day 2024Flow Your Strategy at Flight Levels Day 2024
Flow Your Strategy at Flight Levels Day 2024Kirill Klimov
 
APRIL2024_UKRAINE_xml_0000000000000 .pdf
APRIL2024_UKRAINE_xml_0000000000000 .pdfAPRIL2024_UKRAINE_xml_0000000000000 .pdf
APRIL2024_UKRAINE_xml_0000000000000 .pdfRbc Rbcua
 
NewBase 19 April 2024 Energy News issue - 1717 by Khaled Al Awadi.pdf
NewBase  19 April  2024  Energy News issue - 1717 by Khaled Al Awadi.pdfNewBase  19 April  2024  Energy News issue - 1717 by Khaled Al Awadi.pdf
NewBase 19 April 2024 Energy News issue - 1717 by Khaled Al Awadi.pdfKhaled Al Awadi
 
Ms Motilal Padampat Sugar Mills vs. State of Uttar Pradesh & Ors. - A Milesto...
Ms Motilal Padampat Sugar Mills vs. State of Uttar Pradesh & Ors. - A Milesto...Ms Motilal Padampat Sugar Mills vs. State of Uttar Pradesh & Ors. - A Milesto...
Ms Motilal Padampat Sugar Mills vs. State of Uttar Pradesh & Ors. - A Milesto...ShrutiBose4
 
8447779800, Low rate Call girls in Saket Delhi NCR
8447779800, Low rate Call girls in Saket Delhi NCR8447779800, Low rate Call girls in Saket Delhi NCR
8447779800, Low rate Call girls in Saket Delhi NCRashishs7044
 
MAHA Global and IPR: Do Actions Speak Louder Than Words?
MAHA Global and IPR: Do Actions Speak Louder Than Words?MAHA Global and IPR: Do Actions Speak Louder Than Words?
MAHA Global and IPR: Do Actions Speak Louder Than Words?Olivia Kresic
 
2024 Numerator Consumer Study of Cannabis Usage
2024 Numerator Consumer Study of Cannabis Usage2024 Numerator Consumer Study of Cannabis Usage
2024 Numerator Consumer Study of Cannabis UsageNeil Kimberley
 
Cybersecurity Awareness Training Presentation v2024.03
Cybersecurity Awareness Training Presentation v2024.03Cybersecurity Awareness Training Presentation v2024.03
Cybersecurity Awareness Training Presentation v2024.03DallasHaselhorst
 
8447779800, Low rate Call girls in Uttam Nagar Delhi NCR
8447779800, Low rate Call girls in Uttam Nagar Delhi NCR8447779800, Low rate Call girls in Uttam Nagar Delhi NCR
8447779800, Low rate Call girls in Uttam Nagar Delhi NCRashishs7044
 
8447779800, Low rate Call girls in New Ashok Nagar Delhi NCR
8447779800, Low rate Call girls in New Ashok Nagar Delhi NCR8447779800, Low rate Call girls in New Ashok Nagar Delhi NCR
8447779800, Low rate Call girls in New Ashok Nagar Delhi NCRashishs7044
 
8447779800, Low rate Call girls in Tughlakabad Delhi NCR
8447779800, Low rate Call girls in Tughlakabad Delhi NCR8447779800, Low rate Call girls in Tughlakabad Delhi NCR
8447779800, Low rate Call girls in Tughlakabad Delhi NCRashishs7044
 
Call US-88OO1O2216 Call Girls In Mahipalpur Female Escort Service
Call US-88OO1O2216 Call Girls In Mahipalpur Female Escort ServiceCall US-88OO1O2216 Call Girls In Mahipalpur Female Escort Service
Call US-88OO1O2216 Call Girls In Mahipalpur Female Escort Servicecallgirls2057
 
IoT Insurance Observatory: summary 2024
IoT Insurance Observatory:  summary 2024IoT Insurance Observatory:  summary 2024
IoT Insurance Observatory: summary 2024Matteo Carbone
 
PSCC - Capability Statement Presentation
PSCC - Capability Statement PresentationPSCC - Capability Statement Presentation
PSCC - Capability Statement PresentationAnamaria Contreras
 
Innovation Conference 5th March 2024.pdf
Innovation Conference 5th March 2024.pdfInnovation Conference 5th March 2024.pdf
Innovation Conference 5th March 2024.pdfrichard876048
 
Investment in The Coconut Industry by Nancy Cheruiyot
Investment in The Coconut Industry by Nancy CheruiyotInvestment in The Coconut Industry by Nancy Cheruiyot
Investment in The Coconut Industry by Nancy Cheruiyotictsugar
 
Call Girls in DELHI Cantt, ( Call Me )-8377877756-Female Escort- In Delhi / Ncr
Call Girls in DELHI Cantt, ( Call Me )-8377877756-Female Escort- In Delhi / NcrCall Girls in DELHI Cantt, ( Call Me )-8377877756-Female Escort- In Delhi / Ncr
Call Girls in DELHI Cantt, ( Call Me )-8377877756-Female Escort- In Delhi / Ncrdollysharma2066
 
Annual General Meeting Presentation Slides
Annual General Meeting Presentation SlidesAnnual General Meeting Presentation Slides
Annual General Meeting Presentation SlidesKeppelCorporation
 
India Consumer 2024 Redacted Sample Report
India Consumer 2024 Redacted Sample ReportIndia Consumer 2024 Redacted Sample Report
India Consumer 2024 Redacted Sample ReportMintel Group
 

Último (20)

Marketplace and Quality Assurance Presentation - Vincent Chirchir
Marketplace and Quality Assurance Presentation - Vincent ChirchirMarketplace and Quality Assurance Presentation - Vincent Chirchir
Marketplace and Quality Assurance Presentation - Vincent Chirchir
 
Flow Your Strategy at Flight Levels Day 2024
Flow Your Strategy at Flight Levels Day 2024Flow Your Strategy at Flight Levels Day 2024
Flow Your Strategy at Flight Levels Day 2024
 
APRIL2024_UKRAINE_xml_0000000000000 .pdf
APRIL2024_UKRAINE_xml_0000000000000 .pdfAPRIL2024_UKRAINE_xml_0000000000000 .pdf
APRIL2024_UKRAINE_xml_0000000000000 .pdf
 
NewBase 19 April 2024 Energy News issue - 1717 by Khaled Al Awadi.pdf
NewBase  19 April  2024  Energy News issue - 1717 by Khaled Al Awadi.pdfNewBase  19 April  2024  Energy News issue - 1717 by Khaled Al Awadi.pdf
NewBase 19 April 2024 Energy News issue - 1717 by Khaled Al Awadi.pdf
 
Ms Motilal Padampat Sugar Mills vs. State of Uttar Pradesh & Ors. - A Milesto...
Ms Motilal Padampat Sugar Mills vs. State of Uttar Pradesh & Ors. - A Milesto...Ms Motilal Padampat Sugar Mills vs. State of Uttar Pradesh & Ors. - A Milesto...
Ms Motilal Padampat Sugar Mills vs. State of Uttar Pradesh & Ors. - A Milesto...
 
8447779800, Low rate Call girls in Saket Delhi NCR
8447779800, Low rate Call girls in Saket Delhi NCR8447779800, Low rate Call girls in Saket Delhi NCR
8447779800, Low rate Call girls in Saket Delhi NCR
 
MAHA Global and IPR: Do Actions Speak Louder Than Words?
MAHA Global and IPR: Do Actions Speak Louder Than Words?MAHA Global and IPR: Do Actions Speak Louder Than Words?
MAHA Global and IPR: Do Actions Speak Louder Than Words?
 
2024 Numerator Consumer Study of Cannabis Usage
2024 Numerator Consumer Study of Cannabis Usage2024 Numerator Consumer Study of Cannabis Usage
2024 Numerator Consumer Study of Cannabis Usage
 
Cybersecurity Awareness Training Presentation v2024.03
Cybersecurity Awareness Training Presentation v2024.03Cybersecurity Awareness Training Presentation v2024.03
Cybersecurity Awareness Training Presentation v2024.03
 
8447779800, Low rate Call girls in Uttam Nagar Delhi NCR
8447779800, Low rate Call girls in Uttam Nagar Delhi NCR8447779800, Low rate Call girls in Uttam Nagar Delhi NCR
8447779800, Low rate Call girls in Uttam Nagar Delhi NCR
 
8447779800, Low rate Call girls in New Ashok Nagar Delhi NCR
8447779800, Low rate Call girls in New Ashok Nagar Delhi NCR8447779800, Low rate Call girls in New Ashok Nagar Delhi NCR
8447779800, Low rate Call girls in New Ashok Nagar Delhi NCR
 
8447779800, Low rate Call girls in Tughlakabad Delhi NCR
8447779800, Low rate Call girls in Tughlakabad Delhi NCR8447779800, Low rate Call girls in Tughlakabad Delhi NCR
8447779800, Low rate Call girls in Tughlakabad Delhi NCR
 
Call US-88OO1O2216 Call Girls In Mahipalpur Female Escort Service
Call US-88OO1O2216 Call Girls In Mahipalpur Female Escort ServiceCall US-88OO1O2216 Call Girls In Mahipalpur Female Escort Service
Call US-88OO1O2216 Call Girls In Mahipalpur Female Escort Service
 
IoT Insurance Observatory: summary 2024
IoT Insurance Observatory:  summary 2024IoT Insurance Observatory:  summary 2024
IoT Insurance Observatory: summary 2024
 
PSCC - Capability Statement Presentation
PSCC - Capability Statement PresentationPSCC - Capability Statement Presentation
PSCC - Capability Statement Presentation
 
Innovation Conference 5th March 2024.pdf
Innovation Conference 5th March 2024.pdfInnovation Conference 5th March 2024.pdf
Innovation Conference 5th March 2024.pdf
 
Investment in The Coconut Industry by Nancy Cheruiyot
Investment in The Coconut Industry by Nancy CheruiyotInvestment in The Coconut Industry by Nancy Cheruiyot
Investment in The Coconut Industry by Nancy Cheruiyot
 
Call Girls in DELHI Cantt, ( Call Me )-8377877756-Female Escort- In Delhi / Ncr
Call Girls in DELHI Cantt, ( Call Me )-8377877756-Female Escort- In Delhi / NcrCall Girls in DELHI Cantt, ( Call Me )-8377877756-Female Escort- In Delhi / Ncr
Call Girls in DELHI Cantt, ( Call Me )-8377877756-Female Escort- In Delhi / Ncr
 
Annual General Meeting Presentation Slides
Annual General Meeting Presentation SlidesAnnual General Meeting Presentation Slides
Annual General Meeting Presentation Slides
 
India Consumer 2024 Redacted Sample Report
India Consumer 2024 Redacted Sample ReportIndia Consumer 2024 Redacted Sample Report
India Consumer 2024 Redacted Sample Report
 

Social Media Compliance and Audit

  • 1. How to Reconcile Social Media & Corporate Compliance Mike Lewis, Chairman and CEO, ILD Corp. and Social Strategy1 Steve Ennen, President and Chief Intelligence Officer of Social Strategy1 Ed Brown, Partner of Burr & Forman
  • 2. How to Reconcile Social Media & Corporate Compliance Mike Lewis, Chairman and CEO, ILD Corp. and Social Strategy1 Steve Ennen, President and Chief Intelligence Officer of Social Strategy1 Ed Brown, Partner of Burr & Forman
  • 3.
  • 4. TODAY ’S SPEAKERS Proprietary & Confidential | Social Strategy1, Inc. Ed Brown Partner, Burr & Forman LLP Burr & Forman LLP is a century old, full-service law firm with a forward-thinking approach to providing legal solutions. We have nearly 250 attorneys and offices in Alabama, Florida, Georgia, Mississippi and Tennessee. Burr & Forman offers a wide range of business and litigation services to diverse clients with local, national, and international interests. Steve Ennen President & Chief Intelligence Officer, Social Strategy1 Social Strategy1 activates the social web for business by combining marketing and data mining technology with human analysts. Clients gain profitable insights, sales leads, competitive intel, benchmarking, and online buyer support. Steve joined Social Strategy1 from the Wharton School at the University of Pennsylvania and brought direct research and focus on meaningful metrics and proofs of performance in a total media strategy.
  • 5. Proprietary & Confidential | Social Strategy1, Inc. MEDIA IS IN THE HANDS OF EVERYONE Facebook > 500 Million LinkedIn >70 Million QQ Messenger >485 Million MORE THAN 1 BILLION USING SOCIAL MEDIA, GLOBALLY
  • 6.
  • 7. SOCIAL MEDIA CAN ALTER GOVERNMENTS Proprietary & Confidential | Social Strategy1, Inc. Massive Egyptian Protests Powered by YouTube, Twitter, Facebook, Twitpic [Pics, Video, Updates] Egyptian pro-democracy protesters are embracing Twitter, YouTube, Facebook and Twitpic.
  • 8.
  • 9. “ You can take UGC to the Bank” Tirunillai and Tellis “Does Chatter Really Matter? Dynamics of User-Generated Content and Stock Performance” HOW TO BUILD A TOTAL MEDIA STRATEGY Stock Price (adjusted) UGC Chatter Chatter Consumer Opinion Negative Chatter Negative Expressions Short Term Cum Short Term Cum Short Term Cum Short Term Cum Stock Returns ** 3.8 4.8 -2.1 -3.6 -2.9 -3.9 -3.7 -4.7
  • 10.
  • 11. LESSON #1 Proprietary & Confidential | Social Strategy1, Inc. Update your policy.
  • 12.
  • 13. LESSON #2 Proprietary & Confidential | Social Strategy1, Inc. Be aware of what your employees are doing.
  • 14.
  • 15. LESSON #3 Proprietary & Confidential | Social Strategy1, Inc. Ignorance is not bliss – communicate to your investors.
  • 16.
  • 17. LESSON #4 Proprietary & Confidential | Social Strategy1, Inc. Know Thy Enemy.
  • 18.
  • 19. LESSON #5 Proprietary & Confidential | Social Strategy1, Inc. Understand trademark, patent and goodwill.
  • 20.
  • 21.
  • 22.
  • 23.
  • 24.
  • 25.

Notas del editor

  1. Will walk through bios verbally