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Medical Imaging – Opportunities
          for Business
                24.01.12
         Henry Wellcome Building
          University of Leicester

         A Space IDEAS Hub Event
            In association with:
About Space IDEAS Hub
• A knowledge exchange project from the
  Space Research Centre of the University of
  Leicester
• Feed expertise developed from space
  missions into commercial benefit for UK
  industry.
• Delivering Innovative Design, Engineering,
  Analysis and Support (IDEAS) to your
  business.
• Part financed by the European Regional
  Development Fund
• UK companies can access and benefit from
  our technology and experience.

If your organisation would like to benefit from
our knowledge and expertise, please contact us
at enquiries@spaceideashub.com
Session 3b – Developing you Product
            and Market
  14:45 Two-Minute Company Presentations
         Various
  15:30 Are you Social?
         The place of social media in you marketing and communication
         strategy
         Paul Dixey
  15:50 Benchmarking Countries, Selecting Markets
        or Which Countries Should I Export To?
         Richard Gilbert
  16:20 Closing Remarks
         Prof George Fraser
Are you social?

   The place of social media in your marketing
          and communications strategy
                   @pauldixey



       social / technology / compliance / websites / mobile / white papers /
Bluelight
                                  Digital Strategy



Bluelight Partners is an independent experienced
               Digital & Mobile
                 Promotion
                                                       Social Media
                                                         Strategy

digital and mobile consultancy with International
experience focusing on the healthcare and
pharmaceutical industry. We develop innovative
            Project
          Management
                                                              Mobile Strategy

and integrated strategies, so that digital, social
media or mobile can be an integral and compliant
part of your marketing and communication mix
                 Compliance                          Innovation & New
                  Training                                 Tech


                                       SEM




          social / technology / compliance / websites / mobile / white papers /
The Big Picture
Setting objectives
First steps
Organising Yourself
Becoming a “thought leader”
The Law
Issues Management
Linking it all together



      social / technology / compliance / websites / mobile / white papers /
Time to 5mn users:
         38yrs                           13yrs                             4yrs


              3yrs
                                                      100m in 4 ½ yrs




90mn in 6 months                               1bn in 9months
          social / technology / compliance / websites / mobile / white papers /
social / technology / compliance / websites / mobile / white papers /
“It's a fool who doesn't
check Wikipedia, and an
 idiot who stops there.”



 social / technology / compliance / websites / mobile / white papers /
The Big Picture
“...there is something qualitatively different about the
    so-called “social media” explosion and the behaviour
    involved; something profoundly disruptive and game-
    changing that previous technological advances have
    not enjoyed - disruptive in ways that we are only
    beginning to understand. “



                                        Niall Harbison
              Institute of Practitioners in Advertising



           social / technology / compliance / websites / mobile / white papers /
The Customer is at the Centre of a
Multi-Channel World




       social / technology / compliance / websites / mobile / white papers /
Consumers now expect more
 I want what I want, when I
 want it, where I want it
 I want content independent
 of location, platform, time
 or nature of request
 I want no restrictions, and I
 want it portable
 I want seamless
 multichannel experiences




          social / technology / compliance / websites / mobile / white papers /
“If you haven’t got a mobile strategy you
haven’t got a future strategy” - Google
 Combined shipments of web-connected smartphones and
 tablet computers are likely to exceed those of desktop and
 laptop computers for the first time this year - Gartner
 There could be 10 billion mobile devices in circulation by
 2020.
 Many of these will use “apps”, some 18 billion of which are
 likely to be downloaded this year - Morgan Stanley
 As mobile, web-connected devices become ubiquitous, the
 volume of data they produce will soar, by 2015 some 6.3
 exabytes of mobile data will be flowing each month– Cisco
     Only 0.8% websites are optimised for mobile
                      devices

          social / technology / compliance / websites / mobile / white papers /
SETTING OBJECTIVES


     social / technology / compliance / websites / mobile / white papers /
Setting Objectives


        intent                     awareness                     benchmark
                                  appreciation
                                     action
                                    advocacy

  Establish intentions and     Define core KPI metrics          Compare benchmarks
   objectives in order to          by social media              with other SM activity,
   define which KPIs are       platform (soft metrics &          channels, industry
       most pertinent               hard financials)                   averages


                                                                     the iab framework
                 social / technology / compliance / websites / mobile / white papers /
15
social / technology / compliance / websites / mobile / white papers /
16
social / technology / compliance / websites / mobile / white papers /
It is not the Technology




 People have always wanted to be social and connected
 Stay focused on strategy
 Less focus on device.
 Devices will only get better, lighter, faster
        social / technology / compliance / websites / mobile / white papers /
FIRST STEPS


     social / technology / compliance / websites / mobile / white papers /
First Steps




       social / technology / compliance / websites / mobile / white papers /
ORGANISING YOURSELF


    social / technology / compliance / websites / mobile / white papers /
social / technology / compliance / websites / mobile / white papers /
http://socialmediagovernance.com/policies.php#axzz1jw2AdFLN
BECOMING A THOUGHT LEADER


    social / technology / compliance / websites / mobile / white papers /
Becoming a thought
leader
 Twitter
 #hashtags
 Blogs
 Tumblr
 LinkedIn
 Quora
 Google+

       social / technology / compliance / websites / mobile / white papers /
THE LAW !


     social / technology / compliance / websites / mobile / white papers /
The Law

 Electronic Communication Directive
 “Cookie” Directive
 Data Protection
 Companies Act
 Equality Act
 Advertising Standards Authority


        social / technology / compliance / websites / mobile / white papers /
CRISIS WHAT CRISIS ?


     social / technology / compliance / websites / mobile / white papers /
social / technology / compliance / websites / mobile / white papers /
LINKING IT ALL TOGETHER


     social / technology / compliance / websites / mobile / white papers /
Linking it all together




       social / technology / compliance / websites / mobile / white papers /
social / technology / compliance / websites / mobile / white papers /
IN SUMMARY


    social / technology / compliance / websites / mobile / white papers /
Lead with Strategy
⁄ In for long term engagement
Get the Basics right
Understand Your Customers Channel Uses
Set the right Objectives
Get the right Expertise
⁄ Don’t abdicate to agencies
Go with facts/knowledge not myths
Learn from customers - analytics are key
Establish Process and Governance
Have Commitment throughout organisation
            social / technology / compliance / websites / mobile / white papers /
34
“No matter how far you have gone on a wrong road, turn back.”
                                               Turkish proverb
                                                                                    35
            social / technology / compliance / websites / mobile / white papers /
Thank You
              paul@bluelightpartners.com
                       @pauldixey
          http://uk.linkedin.com/in/pauldixey
              www.bluelightpartners.com




     social / technology / compliance / websites / mobile / white papers /
Session 3b – Developing you Product
            and Market
  14:45 Two-Minute Company Presentations
         Various
  15:30 Are you Social?
         The place of social media in you marketing and communication
         strategy
         Paul Dixey
  15:50 Benchmarking Countries, Selecting Markets
        or Which Countries Should I Export To?
         Richard Gilbert
  16:20 Closing Remarks
         Prof George Fraser
Researching Export Markets


  Market Selection
 Choosing and Prioritising
     Export Markets
Some common methods

          Source of unsolicited enquiry or
           order?
          Chase interest from a prospective
           agent?
          Follow up suggestion of colleagues
           or friends?
          Approached to participate in an
           event?
          Relatives live there?
Sort out the world
                         Demand
                                                   Identify
                                                   markets for
    Not so easy for us            Easier for us    further
    high demand                   high demand      investigation




                                                  Ease

     Not so easy for us           Easier for us
     low demand                   low demand
Sort out the world

                          Europe

                                                     Asia


North America



                                   Middle East

                                                 Australasia


                        Africa
        South America
Before we start…
    Which countries of the world
     drive on the left?
          Antigua & Barbuda • Australia • Anguilla • Bahamas •
    Bangladesh • Barbados • Bermuda • Bhutan • Botswana • Brunei
       • Cayman Islands • Cyprus • Dominica • East Timor • Fiji •
    Grenada • Guyana • Hong Kong • India • Indonesia • Republic of
    Ireland • Jamaica • Japan • Kenya • Kiribati • Lesotho • Macao •
     Malawi • Malaysia • Maldives • Malta • Mauritius • Montserrat •
        Mozambique • Namibia • Nauru • Nepal • New Zealand •
      Pakistan • Papua New Guinea • St Kitts & Nevis • St Lucia •
      Singapore • St Vincent & the Grenadines • Solomon Islands •
      South Africa • Sri Lanka • Suriname • Swaziland • Tanzania •
    Thailand • Tonga • Trinidad & Tobago • Turks & Caicos Islands •
     Tuvalu • Uganda • United Kingdom • US Virgin Islands • British
                  Virgin Islands • Zambia • Zimbabwe
Where would you place this group’s
countries?
             Demand




                                 Ease
Know where to go

   UK Trade & Investment - sector pages
   CIA World factbook
   Nationmaster
   International organisations
     UN,   EU, World Bank etc.
   Published reports e.g. Icon group
   Regional sources
   Market selection tool
www.nationmaster.com
Potato-planting machinery
Potato-planting machinery
Which markets next – the process


           Which countries to compare (screening)

            Freehand positioning
        

         
             Determining criteria
             Prioritising criteria

         (only if appropriate)

        

         
            Source data
            Input into tool
           Interpret graph

            Consultation with Posts (MSS-R)
           Proceed to more in-depth research of
             market(s)
Researching Export Markets


  Market Selection
 Choosing and Prioritising
     Export Markets
Thank you for your interest
 If your organisation would like to benefit from
our knowledge and expertise, please contact us.

               Space IDEAS Hub
          W: www.spaceideashub.com
       E: enquiries@spaceideashub.com
               T: 0116 229 7700
                  Follow us on:

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Medical Imaging Seminar Session 3b

  • 1. Medical Imaging – Opportunities for Business 24.01.12 Henry Wellcome Building University of Leicester A Space IDEAS Hub Event In association with:
  • 2. About Space IDEAS Hub • A knowledge exchange project from the Space Research Centre of the University of Leicester • Feed expertise developed from space missions into commercial benefit for UK industry. • Delivering Innovative Design, Engineering, Analysis and Support (IDEAS) to your business. • Part financed by the European Regional Development Fund • UK companies can access and benefit from our technology and experience. If your organisation would like to benefit from our knowledge and expertise, please contact us at enquiries@spaceideashub.com
  • 3. Session 3b – Developing you Product and Market 14:45 Two-Minute Company Presentations Various 15:30 Are you Social? The place of social media in you marketing and communication strategy Paul Dixey 15:50 Benchmarking Countries, Selecting Markets or Which Countries Should I Export To? Richard Gilbert 16:20 Closing Remarks Prof George Fraser
  • 4. Are you social? The place of social media in your marketing and communications strategy @pauldixey social / technology / compliance / websites / mobile / white papers /
  • 5. Bluelight Digital Strategy Bluelight Partners is an independent experienced Digital & Mobile Promotion Social Media Strategy digital and mobile consultancy with International experience focusing on the healthcare and pharmaceutical industry. We develop innovative Project Management Mobile Strategy and integrated strategies, so that digital, social media or mobile can be an integral and compliant part of your marketing and communication mix Compliance Innovation & New Training Tech SEM social / technology / compliance / websites / mobile / white papers /
  • 6. The Big Picture Setting objectives First steps Organising Yourself Becoming a “thought leader” The Law Issues Management Linking it all together social / technology / compliance / websites / mobile / white papers /
  • 7.
  • 8. Time to 5mn users: 38yrs 13yrs 4yrs 3yrs 100m in 4 ½ yrs 90mn in 6 months 1bn in 9months social / technology / compliance / websites / mobile / white papers /
  • 9.
  • 10. social / technology / compliance / websites / mobile / white papers /
  • 11. “It's a fool who doesn't check Wikipedia, and an idiot who stops there.” social / technology / compliance / websites / mobile / white papers /
  • 12. The Big Picture “...there is something qualitatively different about the so-called “social media” explosion and the behaviour involved; something profoundly disruptive and game- changing that previous technological advances have not enjoyed - disruptive in ways that we are only beginning to understand. “ Niall Harbison Institute of Practitioners in Advertising social / technology / compliance / websites / mobile / white papers /
  • 13. The Customer is at the Centre of a Multi-Channel World social / technology / compliance / websites / mobile / white papers /
  • 14. Consumers now expect more I want what I want, when I want it, where I want it I want content independent of location, platform, time or nature of request I want no restrictions, and I want it portable I want seamless multichannel experiences social / technology / compliance / websites / mobile / white papers /
  • 15. “If you haven’t got a mobile strategy you haven’t got a future strategy” - Google Combined shipments of web-connected smartphones and tablet computers are likely to exceed those of desktop and laptop computers for the first time this year - Gartner There could be 10 billion mobile devices in circulation by 2020. Many of these will use “apps”, some 18 billion of which are likely to be downloaded this year - Morgan Stanley As mobile, web-connected devices become ubiquitous, the volume of data they produce will soar, by 2015 some 6.3 exabytes of mobile data will be flowing each month– Cisco Only 0.8% websites are optimised for mobile devices social / technology / compliance / websites / mobile / white papers /
  • 16. SETTING OBJECTIVES social / technology / compliance / websites / mobile / white papers /
  • 17. Setting Objectives intent awareness benchmark appreciation action advocacy Establish intentions and Define core KPI metrics Compare benchmarks objectives in order to by social media with other SM activity, define which KPIs are platform (soft metrics & channels, industry most pertinent hard financials) averages the iab framework social / technology / compliance / websites / mobile / white papers /
  • 18. 15 social / technology / compliance / websites / mobile / white papers /
  • 19. 16 social / technology / compliance / websites / mobile / white papers /
  • 20. It is not the Technology People have always wanted to be social and connected Stay focused on strategy Less focus on device. Devices will only get better, lighter, faster social / technology / compliance / websites / mobile / white papers /
  • 21. FIRST STEPS social / technology / compliance / websites / mobile / white papers /
  • 22. First Steps social / technology / compliance / websites / mobile / white papers /
  • 23. ORGANISING YOURSELF social / technology / compliance / websites / mobile / white papers /
  • 24. social / technology / compliance / websites / mobile / white papers /
  • 26. BECOMING A THOUGHT LEADER social / technology / compliance / websites / mobile / white papers /
  • 27. Becoming a thought leader Twitter #hashtags Blogs Tumblr LinkedIn Quora Google+ social / technology / compliance / websites / mobile / white papers /
  • 28. THE LAW ! social / technology / compliance / websites / mobile / white papers /
  • 29. The Law Electronic Communication Directive “Cookie” Directive Data Protection Companies Act Equality Act Advertising Standards Authority social / technology / compliance / websites / mobile / white papers /
  • 30. CRISIS WHAT CRISIS ? social / technology / compliance / websites / mobile / white papers /
  • 31. social / technology / compliance / websites / mobile / white papers /
  • 32. LINKING IT ALL TOGETHER social / technology / compliance / websites / mobile / white papers /
  • 33. Linking it all together social / technology / compliance / websites / mobile / white papers /
  • 34. social / technology / compliance / websites / mobile / white papers /
  • 35. IN SUMMARY social / technology / compliance / websites / mobile / white papers /
  • 36. Lead with Strategy ⁄ In for long term engagement Get the Basics right Understand Your Customers Channel Uses Set the right Objectives Get the right Expertise ⁄ Don’t abdicate to agencies Go with facts/knowledge not myths Learn from customers - analytics are key Establish Process and Governance Have Commitment throughout organisation social / technology / compliance / websites / mobile / white papers /
  • 37. 34
  • 38. “No matter how far you have gone on a wrong road, turn back.” Turkish proverb 35 social / technology / compliance / websites / mobile / white papers /
  • 39. Thank You paul@bluelightpartners.com @pauldixey http://uk.linkedin.com/in/pauldixey www.bluelightpartners.com social / technology / compliance / websites / mobile / white papers /
  • 40. Session 3b – Developing you Product and Market 14:45 Two-Minute Company Presentations Various 15:30 Are you Social? The place of social media in you marketing and communication strategy Paul Dixey 15:50 Benchmarking Countries, Selecting Markets or Which Countries Should I Export To? Richard Gilbert 16:20 Closing Remarks Prof George Fraser
  • 41. Researching Export Markets Market Selection Choosing and Prioritising Export Markets
  • 42. Some common methods  Source of unsolicited enquiry or order?  Chase interest from a prospective agent?  Follow up suggestion of colleagues or friends?  Approached to participate in an event?  Relatives live there?
  • 43. Sort out the world Demand Identify markets for Not so easy for us Easier for us further high demand high demand investigation Ease Not so easy for us Easier for us low demand low demand
  • 44. Sort out the world Europe Asia North America Middle East Australasia Africa South America
  • 45. Before we start…  Which countries of the world drive on the left? Antigua & Barbuda • Australia • Anguilla • Bahamas • Bangladesh • Barbados • Bermuda • Bhutan • Botswana • Brunei • Cayman Islands • Cyprus • Dominica • East Timor • Fiji • Grenada • Guyana • Hong Kong • India • Indonesia • Republic of Ireland • Jamaica • Japan • Kenya • Kiribati • Lesotho • Macao • Malawi • Malaysia • Maldives • Malta • Mauritius • Montserrat • Mozambique • Namibia • Nauru • Nepal • New Zealand • Pakistan • Papua New Guinea • St Kitts & Nevis • St Lucia • Singapore • St Vincent & the Grenadines • Solomon Islands • South Africa • Sri Lanka • Suriname • Swaziland • Tanzania • Thailand • Tonga • Trinidad & Tobago • Turks & Caicos Islands • Tuvalu • Uganda • United Kingdom • US Virgin Islands • British Virgin Islands • Zambia • Zimbabwe
  • 46. Where would you place this group’s countries? Demand Ease
  • 47. Know where to go  UK Trade & Investment - sector pages  CIA World factbook  Nationmaster  International organisations  UN, EU, World Bank etc.  Published reports e.g. Icon group  Regional sources  Market selection tool
  • 51. Which markets next – the process   Which countries to compare (screening)  Freehand positioning    Determining criteria Prioritising criteria (only if appropriate)    Source data Input into tool  Interpret graph  Consultation with Posts (MSS-R)   Proceed to more in-depth research of market(s)
  • 52. Researching Export Markets Market Selection Choosing and Prioritising Export Markets
  • 53. Thank you for your interest If your organisation would like to benefit from our knowledge and expertise, please contact us. Space IDEAS Hub W: www.spaceideashub.com E: enquiries@spaceideashub.com T: 0116 229 7700 Follow us on: