Let’s look at some of the ways that a Spanish call center can help your business in selling to the Hispanic market.

1. Do You Have a Spanish Call Center
Working for Your Business?

2. It’s more than a little bit strange that many
American companies haven’t heard of or are
not utilizing a Spanish call center in their
businesses. It’s strange because they are
missing out on a significant portion of the
North American market simply by not
employing someone who speaks the
language!

3. Studies have shown that many Americans
whose first language is Spanish are far more
comfortable dealing with someone who not
only can converse in the native tongue, but
has some semblance of the culture. Let’s look
at some of the ways that a Spanish call center
can help your business in selling to the
Hispanic market.

4. A Spanish Call Center Can Help Build
Your Brand
Helping you to build your brand within the
U.S. Hispanic market is a great deal easier
when you are able to engender trust and
goodwill at the most basic of levels. Hispanics
are easily the fastest growing ethnic segment
in the United States; expected to grow 167
percent from 2010 to 2050, compared to 42
percent for the total population, and they
represent a robust $1.2 trillion in buying
power.

5. Several studies have shown that Hispanic
buyers tend to be very loyal when introduced
to a brand they like, and will pass a
recommendation around to friends and
family. Moreover, high income Hispanic
households are also rising in numbers, right
along with their net worths. This is affecting
home sales, which in turn trickles down to
other consumer markets.

6. A Dedicated Team At Your Service
Employing a team of native speakers to handle
your Spanish speaking customers and prospects
will definitely help you carve out your place in
this growing market segment. Spanish call center
employees can help with many and varied
marketing tasks, such as inbound sales and
marketing calls, internet marketing, social media
marketing, customer service and more.
Employees are trained in converting calls to sales,
and are incentivized to improve performance.
This also frees up your staff to handle other
marketing tasks they may be better suited for.

7. Where Can You Find A Competent
Spanish Call Center?
• We think the best Spanish call center is
ListenUpEspanol. They have headquarters in
Portland, Maine, and boast a new 500-seat
modern call center in Hermosillo, Mexico.
Their 800+ native Spanish speaking agents can
offer teleservices to your customers. The
recipient of many awards,
ListenUpEspanol.com can help you reach the
U.S. Hispanic market!