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©2015	Stage‐Gate	International			 	 	 	 	 	 	 	 	 									 																										+1.905.304.8797	
				Stage‐Gate®	and	the	Innovation	Performance	Framework™	are	registered	trademarks	of	Stage‐Gate	Inc.													www.stage‐gate.com	
 
	
Idea‐to‐Launch	(Stage‐Gate®)	Model:	An	Overview	
by	Scott	J.	Edgett	
	
Success.	 Do	 you	 have	 the	 ability	 to	 successfully	
develop	 and	 launch	 new	 products	 and	 services	
into	 a	 competitive	 marketplace	 on	 a	 sustainable	
basis?	 	 	
	 ompanies	 that	 answer	 yes	 to	 this	 question	
	 have	 one	 thing	 in	 common:	 They	 understand	
	 that	 product	 innovation	 is	 a	 critical	 capability.	
They	have	successfully	designed,	implemented	and	
internalized	 Idea‐to‐Launch	 innovation	 processes	
for	 conceptualizing,	 developing	 and	 commercial‐
izing	new	products	and	services.		More	commonly,	
these	 processes	 are	 known	 as	 the	 Stage‐Gate®	
model.1	
Stage‐Gate®:		A	Proven	Approach	
Stage‐Gate	is	a	value‐creating	business	process	and	risk	
model	designed	to	 quickly	and	profitably	transform	an	
organization's	 best	 new	 ideas	 into	 winning	 new	
products.2		When	embraced	by	organizations,	it	creates	a	
culture	 of	 product	 innovation	 excellence	 ‐	 product	
leadership,	 high‐performance	 teams,	 customer	 and																																																																						
	 																																																																																																												
market	focus,	robust	solutions,	accountability,	alignment,	
discipline,	speed	and	quality.	
Companies	willing	to	work	hard	at	creating	innovation	
capabilities	become	top	performers	and	are	realizing	
the	benefits.	Success	rates,	in	the	marketplace,	are	2.5	
times	 higher	 (63‐78	 percent)	 than	 the	 poor	
performers	 that	 achieve	 only	 a	 24	 percent	 success	
rate.	Given	the	large	amount	of	resources	–	both	people	
and	money	‐	dedicated	to	innovation	in	most	companies,	
the	rate	of	return	for	success	versus	the	cost	of	failure	
will	 have	 a	 significant	 impact	 on	 whether	 your	
organization	 will	 achieve	 its	 revenue	 and	 profit	 goals	
from	 new	 product	 innovation.	 Hence	 the	 need	 for	 a	
business	process	like	Stage‐Gate	which	drives	value.	
	 Who	 are	 these	 companies	 with	 Stage‐Gate	
innovation	 processes	 that	 seem	 to	 win	 more	 in	 the	
marketplace	 than	 they	 lose?	 	 It	 is	 not	 hard	 to	 identify	
them	in	any	given	industry.	These	are	the	companies	that	
year‐over‐year	have	a	proven	innovation	track	record	in	
their	 industry	 sectors.	 Firms,	 for	 example,	 like	 3M,	
Abbott	 Nutrition,	 Baker	 Hughes,	 BASF,	 Corning,	 Exxon,	
GE,	 Hallmark,	 Kellogg,	 Pepsi,	 National	 Oilwell	 Varco,	
Procter	&	Gamble,	to	name	but	a	few.	
	 More	 than	 80	 percent	 of	 companies	 in	 North	
America	use	some	type	of	a	Stage‐Gate	innovation	model.	
Worldwide	the	adoption	of	Stage‐Gate	continues	to	grow	
as	 organizations	 seek	 to	 improve	 their	 innovation	
capabilities.	
Proven	Success	Drivers	
	 Just	having	an	Idea‐to‐Launch	process	in	place	
does	 not	 guarantee	 success.	 It	 must	 also	 have	 the	
traits	that	are	proven	to	impact	success.	Does	your	
process	have	those	traits?		
	 Benchmark	 data	 has	 proven	 that	 successful	
companies	 share	 some	 common	 features	 when	 it	
comes	 to	 innovation	 and	 their	 internal	 process	
capability.	Five	of	these	proven	success	ingredients	
of	a	good	process	are:	
1. Customer	driven	focus	
2. Upfront	activities	
3. Tough	Go/Kill	decision	points	
4. Truly	cross‐functional	teams	
5. Top	management	involvement		
These	 success	 traits	 should	 be	 built	 into	 an	
organizations’	DNA.		Are	they	built	into	yours?	
	
 
 
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©2015	Stage‐Gate	International			 	 	 	 	 	 	 	 	 	 	 	 	 	 		 	 																							Page	2	
Stage‐Gate®	and	the	Innovation	Performance	Framework	are	registered	trademarks	of	Stage‐Gate	Inc.																www.stage‐gate.com	
 
1. Customer	Driven	Focus	
Customer	focussed	innovation	drives	success	rates	that	
are	twice	as	high	in	the	marketplace	and	have	a	much	
higher	 productivity	 rate	 (4.5	 times).	 It	 is	 the	 number	
one	 key	 to	 success	 and	 profitability.	 The	 goal	 is	 to	
maintain	 a	 sharp	 focus	 on	 developing	 and	 delivering	
new	 products	 that	 are	 differentiated,	 solve	 major	
customer	 problems	 and	 offer	 compelling	 value	
propositions	to	the	customer.		
		
How:	 A	 customer	 driven	 focus	 is	 built	 into	 the	 entire	
Idea‐to‐Launch	 process.	 Beginning	 right	 at	 the	 start	
with	the	front‐end	of	the	process,	ideas,	both	internally	
and	 externally	 generated,	 are	 validated	 by	 voice‐of‐
customer	 analysis.	 A	 customer	 driven	 focus	 continues	
in	 each	 subsequent	 stage	 of	 the	 process	 by	 having	
constant	 interactions	 with	 the	 customer,	 for	 example:	
concept	 screening	 and	 testing,	 early	 and	 rapid	
prototype	testing	to	ensure	the	design	is	staying	true	to	
what	 the	 customer	 wants	 and	 will	 pay	 for,	 gauging	
customer	 reaction	 and	 purchase	 intent	 via	 working	
prototypes	and	customer	trials.	
	 Key	 questions	 are	 asked	 and	 answered	
throughout	each	stage	of	the	process	to	ensure	that	the	
development	team	understands	what	main	benefits	are	
important	to	the	customer.	This	ensures	that	the	new	
product/service	will	offer	new	and	unique	benefits	that	
provide	superior	value	to	the	customer	and	are	better	
than	the	competition’s	offering.		
	
2. 	Upfront	Activities	
	 Success	 or	 failure	 of	 a	 new	 product	 is	 often	
determined	 before	 it	 even	 enters	 the	 development	
stage.	It	is	the	critical	upfront	activities	that	define	the	
attributes,	 features	 and	 benefits	 that	 will	 comprise	 a	
winning	new	product	and	provide	an	understanding	of	
the	customer’s	perceived	value.  
           Companies	with	solid	upfront	activities	built	into	
their	innovation	process	find	this	also	reduces	time	to	
market.	 It	 does	 so	 by	 sharpening	 the	 product	 and	
project	 definition;	 ensuring	 the	 product	 specs	 are	
correct;	 confirming	 product	 design	 early	 in	 the	
process	and	minimizing	expensive	last	minute	changes	
and	 project	 scope	 creep.	 Top	 performing	 companies	
avoid	rushing	into	product	development	thinking	that	
they	know	best	what	the	market	wants.	Instead,	they	
take	the	critical	steps	to	ensure	a	well‐defined	product	
definition	 exists	 that	 has	 been	 validated	 with	 solid	
input	 from	 marketing.	 Project	 scope	 creep	 and	
expensive,	 time‐delaying,	 last	 minute	 changes	 that	
could	 have	 been	 prevented	 with	 better	 information	
are	minimized.	
How:	Upfront	activities	are	built	right	into	the	process	
with	 the	 necessary	 time	 and	 resources	 allocated.	 A	
thorough	 analysis	 of	 the	 market,	 competition	 and	
customer	 is	 undertaken	 in	 advance	 of	 the	
development	of	the	product.	Activities	such	as	concept	
screening	 and	 testing,	 feasibility	 assessments	 for	
technical,	 legal,	 financial	 and	 manufacturing	 are	 also	
conducted	to	create	a	solid	business	case	to	evaluate	
the	project’s	merits	before	development	work	begins.	
Time	 is	 spent	 to	 understand	 what	 a	 winning	 new	
product	 must	 be.	 In	 many	 top	 performing	 firms	 one	
outcome	 of	 building	 into	 the	 process	 a	 strong	
customer	driven	approach,	supported	by	solid	upfront	
activities,	is	the	creation	of	a	clear,	fact‐based	product	
definition.	 This	 then	 becomes	 a	 key	 output	 or	
deliverable	for	this	stage	of	work.				
	
3. Tough	Go/Kill	Decision	Points	
Too	 many	 projects,	 not	 enough	 resources;	 pipeline	
moving	 too	 slowly;	 projects	 that	 are	 never	 killed.	
These	are	all	common	symptoms	that	the	innovation	
governance	 system	 is	 not	 working	 properly.	 Top	
performers	ensure	that	they	have	in	place	clear	Go/No	
Go	 decision	 points	 (or	 Gates)	 and	 clearly	 identified	
decision	 makers.	 Decisions	 are	 made	 at	 their	 Gate	
meetings.	 They	 understand	 that	 effective	 Gate	
meetings	are	critical	to	enabling	the	entire	process.		In	
fact,	having	tough	Go/No	Go	decision	meetings	is	one	
of	the	top	drivers	of	a	successful	Stage‐Gate	process.		
How:	Move	towards	having	‘Gates	with	Teeth’.	Select	
decision	 points	 throughout	 your	 process	 where	
management	and	project	teams	can	come	together	to	
review	a	project	and	its	merits	for	future	funding.	Each	
project	is	reviewed	against	clear	decision	criteria	and	
the	 project’s	 resource	 needs	 are	 compared	 against	
other	 competing	 projects	 in	 the	 pipeline.	 Fact	 based	
decisions	 are	 made	 at	 these	 meetings.	 The	 decision	
makers	are	the	people	who	own	the	resources	and	can	
make	the	allocation	decisions	required	by	the	project	
teams	to	move	their	project	forward.	Timely	decisions	
are	made	and	projects	are	actually	approved	or	killed.			
4. Truly	Cross‐Functional	Teams	
Innovation	projects	are	complex	and	affect	or	require	
input	 from	 many	 different	 parts	 of	 an	 organization.	
Therefore,	 the	 way	 project	 teams	 are	 organized	 and	
how	 well	 team	 members	 work	 together	 will	 impact	
both	time‐to‐market	and	project	success	rates.	Strong,	
talented	 project	 leaders	 who	 are	 accountable	 for	 a	
project’s	success	leading	truly	cross‐functional	teams	
is	 a	 well‐known	 success	 driver.	 Unfortunately	 many	
companies	find	they	do	not	have	enough	of	these	types
 
 
	 	
©2015	Stage‐Gate	International			 	 	 	 	 	 	 	 	 	 	 	 	 	 		 	 																							Page	3	
Stage‐Gate®	and	the	Innovation	Performance	Framework	are	registered	trademarks	of	Stage‐Gate	Inc.																www.stage‐gate.com	
 
of	 skills	 within	 their	 innovation	 teams	 and	
organizations.	 Some	 companies	 still	 follow	 a	
functional	 silo	 resource	 allocation	 approach	 to	
projects.	
How:	 Ensure	 your	 organization	 has	 clearly	 identified	
project	 leaders	 with	 the	 skills	 to	 manage	 complex	
projects	 under	 tight	 timelines.	 In	 today’s	 global	
development	 environment	 teams	 need	 to	 have	 the	
cross‐functional	 skills	 and	 resources	 necessary	 to	
ensure	that	they	can	be	successful.	Remove	roadblocks	
that	 might	 hinder	 team	 members	 and,	 in	 turn,	 ensure	
project	leaders	and	team	members	are	accountable	for	
the	results.	
5. Top	Management	Involvement	
It	all	starts	at	the	top.	Top	management	must	not	only	
be	 clearly	 committed	to	product	 innovation,	 they	also	
need	 to	 demonstrate	 strong	 and	 visible	 support.	 It	
cannot	 be	 understated.	 Without	 this	 visible	 support	
success	 rates	 will	 decrease.	 Senior	 management	 must	
‘walk	the	talk’.		
How:	 The	 leadership	 is	 responsible	 to	 set	 and	
communicate	 the	 innovation	 strategy	 and	 direction,	
allocate	the	necessary	funding	and	provide	guidance	on	
the	 balance	 between	 short	 term	 needs	 and	 long	 term	
goals	of	the	organization.	Senior	management	must	also	
maintain	 the	 right	 balance	 between	 oversight	 of	
innovation	 projects	and	 empowering	teams	to	get	the	
job	done.	Executives	need	to	set	the	pace	and	provide	
the	support	necessary	for	success.	
Stage‐Gate®	–	An	Idea‐to‐Launch	Process3	
	 Can	 an	 organization	 dramatically	 improve	 the	
quality,	 speed,	 and	 profitability	 of	 their	 new	 product	
projects	 while	 driving	 down	 the	 risk	 of	 failure?	
Absolutely.																																																																																																																											
	 																																																																																																									
	 The	Stage‐Gate	idea‐to‐launch	model	is	the	industry	
standard	 for	 managing	 new	 product	 innovation	
excellence.	 The	 ground‐breaking,	 widely	 implemented	
process	 expertly	 integrates	 numerous	 performance	
driving	 best	 practices	 into	 an	 easy‐to‐understand	
recipe	for	success.	Its	robust	design	engages	users	of	all	
decision	 levels	 and	 functions,	 enabling	 quality	
execution,	 timely	 Go/Kill	 decisions,	 alignment	 and	
speed.	The	result:	Superior	products	reaching	markets	
faster	and	more	profitably.	
	 Whether	 a	 company	 is	 developing	 game	 changing	
technologies	 and	 products	 that	 alter	 competitive	
landscapes	and	create	new	markets,	or	it	is	introducing	
new‐to‐company	 products	 to	 generate	 new	 revenue	
streams,	 or	 whether	 it	 is	 defending	 market	 share	 by	
releasing	improved	versions	of	products,	the	Stage‐Gate	
model	improves	performance	and	reduces	your	risk	of	
failure.	
In	addition	to	the	benefits	that	are	well‐documented	
by	research	and	benchmarking	results	many	companies	
that	have	implemented	and	adopted	an	authentic	Stage‐
Gate	process	realize	the	following	benefits:4	
 Accelerated	speed‐to‐market		
 Increased	new	product	success	rates		
 Decreased	new	product	failures	
 Increased	organizational	discipline	and	focus	on	the	
right	projects	
 Fewer	errors,	waste	and	re‐work	within	projects,	less	
scope	creep	
 Improved	alignment	across	business	leaders		
 Efficient	and	effective	allocation	of	scarce	resources	
 Improved	visibility	of	all	projects	in	the	pipeline	
 Improved	cross‐functional	engagement	and	
collaboration	
 Improved	communication	and	coordination	with	
external	stakeholders.	
	
	Figure	1:	 		
A	Typical	Stage‐Gate®	Process
 
 
	 	
©2015	Stage‐Gate	International			 	 	 	 	 	 	 	 	 	 	 	 	 	 		 	 																							Page	4	
Stage‐Gate®	and	the	Innovation	Performance	Framework	are	registered	trademarks	of	Stage‐Gate	Inc.																www.stage‐gate.com	
 
How	Does	a	Stage‐Gate	Process	Work?	
The	 Stage‐Gate	 process	 is	 based	 on	 the	 belief	 that	
product	innovation	begins	with	ideas	and	ends	once	a	
product	 is	 successfully	 launched	 into	 the	 market.																								
(See	Figure	1)		
	 The	 Stage‐Gate	 model	 breaks	 down	 the	 often	
complex	 and	 chaotic	 process	 of	 taking	 an	 idea	 from	
inception	 to	 launch	 into	 smaller	 stages	 (where	 project	
activities	 are	 conducted)	 and	 gates	 (where	 business	
evaluations	 and	 Go/Kill	 decisions	 are	 made).	 In	 its	
entirety,	 Stage‐Gate	 incorporates	 upfront	 pre‐
development	 activities	 (customer	 driven	 business	
justification	and	preliminary	feasibilities),	development	
activities	 (technical,	 marketing,	 and	 operations)	 and	
commercialization	 activities	 (market	 launch	 and	 post	
launch	 learning)	 into	 one	 complete,	 robust	 business	
process.	
The	Stages	
	 A	 project	 leader	 drives	 the	 project	 through	 each	
stage.	 Each	 stage	 is	 designed	 to	 collect	 specific	
information	to	help	move	the	project	to	the	next	stage	or	
decision	 point.	 Each	 stage	 is	 defined	 by	 the	 activities	
within	 it.	 These	 activities	 are	 completed	 in	 parallel	
(allowing	 for	 projects	 to	 quickly	 move	 toward	
completion)	and	are	cross‐functional.	The	activities	are	
designed	to	gather	information	and	progressively	reduce	
uncertainty	 and	 risk.	 Each	 stage	 is	 increasingly	 more	
costly	 and	 emphasizes	 collection	 of	 additional	
information	 to	 reduce	 uncertainty.	 	 The	 results	 of	 this	
integrated	 analysis	 become	 a	 set	 of	 deliverables	 that	
provide	the	input	to	decision	meetings	(Gates).	
	 In	the	typical	Stage‐Gate	model,	there	are	5	stages,	
in	addition	to	a	robust	front‐end	or	Idea	stage.		
	
	
	
Idea	Generation	
 Pre‐work	designed	to	discover	and	uncover	business	
opportunities	and	generate	new	ideas.	
Stage	1	–	Scoping	
 Quick,	 inexpensive	 preliminary	 investigation	 and	
scoping	of	the	project.	It	is	largely	desk	research.	
Stage	2	–	Build	the	Business	Case	
 Detailed	 investigation	 involving	 primary	 research	
(customer,	 market	 and	 technical)	 leading	 to	 a	
Business	 Case	 that	 includes	 product	 and	 project	
definition,	 project	 justification,	 and	 the	 proposed	
plan	for	development.	
Stage	3	–	Development	
 The	 actual	 detailed	 design	 and	 development	 of	 the	
new	 product	 and	 the	 design	 of	 the	 operations	 or	
production	 process	 required	 for	 eventual	 full	 scale	
production.	
Stage	4	–	Testing	and	Validation	
 Tests	 or	 trials	 in	 the	 lab,	 plant	 and	 marketplace	 to	
verify	 and	 validate	 the	 proposed	 new	 product,	
brand/	 marketing	 and	 production	 or	 operations	
plans.	
Stage	5	–	Launch	
 Commercialization:	 the	 beginning	 of	 full	 scale	
operations	or	production,	marketing	and	sales.	
The	Gates			
	 Preceding	 each	 stage,	 a	 project	 passes	 through	 a	
gate	 where	 a	 decision	 is	 made	 whether	 or	 not	 to	
continue	 investing	 in	 the	 project	 (a	 Go/Kill	 decision).	
These	 serve	 as	 quality‐control	 checkpoints	 with	 three	
goals:	 ensure	 quality	 of	 execution,	 evaluate	 business	
rationale,	and	approve	the	project	plan	and	resources.		
	 Each	gate	has	a	different	purpose.	For	example,	Gate	
1	is	a	gentle,	early	screen	of	new	ideas	while	Gate	3	is	a	
tougher,	 business	 rational	 driven	 decision	 gate	 that	
Figure	2:	 		
Sample	Gate	2	Scorecard	
Source:	SG	Navigator™	(see	www.stage‐gate.com)
 
 
	 	
©2015	Stage‐Gate	International			 	 	 	 	 	 	 	 	 	 	 	 	 	 		 	 																							Page	5	
Stage‐Gate®	and	the	Innovation	Performance	Framework	are	registered	trademarks	of	Stage‐Gate	Inc.																www.stage‐gate.com	
 
approves	 projects	 to	 enter	 into	 the	 more	 expensive	
development	stage.	Each	Gate	is,	however,	structured	in	
a	similar	way:	
Deliverables:	The	project	leader	and	team	provide	decision	
makers	 (Gatekeepers)	 with	 the	 high‐level	 results	 of	 the	
activities	completed	during	the	previous	stage.	
Decision	 Criteria:	 Every	 project	 is	 measured	 against	 a	
clearly	defined	set	of	success	criteria.	The	criteria	should	
be	robust	to	help	identify	winning	products	sooner.	The	
authentic	 Stage‐Gate	 process	 typically	 incorporates	 six	
proven	criteria:	(See	sample	scorecard	in	Figure	2)	
 Strategic	Fit	
 Product	and	Competitive	Advantage	
 Market	Attractiveness	
 Technical	Feasibility	
 Synergies/Core	Competencies	
 Financial	Reward/Risk.			
Outputs:	A	decision	is	made	(Go/Kill/Hold/Recycle).	If	a	
Go	 decision	 is	 made	 then	 new	 product	 development	
resources	 are	 committed	 to	 continue	 the	 project.	 The	
action	 plan	 for	 the	 next	 stage	 is	 approved.	 A	 list	 of	
deliverables	and	a	date	for	the	next	gate	meeting	is	set.	
	 The	 Stage‐Gate	 model	 is	 designed	 to	 improve	 the	
speed	 and	 quality	 of	 execution	 of	 product	 innovation	
activities.	 The	 process	 helps	 project	 teams	 prepare	 the	
right	 information,	 with	 the	 right	 level	 of	 detail,	 at	 the	
right	 gate	 to	 support	 the	 best	 decision	 possible.	 	 The	
process	empowers	the	project	team	by	providing	them	
with	 a	 roadmap	 with	 clear	 decisions,	 priorities,	 and	
deliverables	 at	 each	 gate.	 High	 quality	 deliverables	
submitted	 to	 Gatekeepers	 enables	 better,	 more	 timely	
and	 fact‐based	 decisions	 for	 allocating	 capital	 and	
operating	resources.		
	 Modern	 Stage‐Gate	 models	 also	 embrace	 and	
strongly	support	the	need	to	be:	
 Fast	 and	 flexible	 –	 multiple	 processes	 exist	 to	
match	project	complexity	and	risk	
 Customer	driven		‐	a	customer	centric	approach	is	
built	throughout	the	entire	process	
 Dynamic	and	vibrant	front‐end	–	an	ideation	stage	
that	is	both	internally	and	externally	focussed	to	
generate	the	best	new	ideas.	
	
A	Complete	Innovation	Performance	Framework5	
	 The	 conceptualization	 and	 development	 of	 new	
products	 and	 technologies	 is	 one	 of	 the	 more	
complicated	 initiatives	 an	 organization	 can	 undertake	
as	 new	 ideas	 migrate	 from	 ideation	 	 through	 	 the		
feasibility,	 	 development	 	 and	 	 scale‐up	 stages	 and,	
finally,	into	commercialization.	The	Stage‐Gate	process	
is	 a	 time	 tested	 and	 proven	 way	 to	 guide	 an	
organization	 though	 this.	 However,	 top	 performing	
companies	also	realize	that	this	is	only	one	piece,	albeit	
a	 critical	 part	 of	 their	 internal	 innovation	 capability.	
The	 Stage‐Gate	 process	 cannot	 be	 successful	 in	
isolation	 from	 other	 critical	 innovation	 capabilities.	
Instead	top	performers	have	also	taken	steps	to	ensure	
that	 their	 innovation	 strategy,	 portfolio	 management	
and	 culture	 is	 aligned	 and	 integrated	 with	 their															
Stage‐Gate	process.		(See	Figure	3).	
	
	
	
These	 four,	 key	 internal	 pillars	 (Innovation	
Performance	Framework)	combined	drive	innovation	
value	 on	 a	 sustainable	 basis.	 Top	 performing	
companies	have	mastered	all	four	critical	capabilities	
–	have	you?	
	
Footnotes:	
1. Stage‐Gate®	and	Innovation	Performance	Framework	are	
registered	trademarks	of	Stage‐Gate	Inc.				
2. Stage‐Gate	 process	 was	 originally	 created	 by	 Stage‐Gate	
International’s	 co‐founder	 Robert	 Cooper.	 For	 a	
comprehensive	 overview	 see	 Winning	 at	 New	 Products,	 4th	
Edition	
3. This	section	is	adapted	from	http://www.stage‐gate.com/	
resources_stage‐gate_full.php		
4. Additional	benchmarking	data	and	articles	can	be	found	on	
www.stage‐gate.com.	
5. Edgett,	S.J.		“Innovation:		A	Critical	Capability”,	The	European	
Business	Review,	January‐February,	pp.	28‐30,	2014	
	
About	the	Author	
Scott	J.	Edgett,	Ph.D.	is	Chief	Executive	Officer	at	Stage‐Gate	
International	and	is	internationally	recognized	as	one	of	the	
world's	 top	 experts	 in	 product	 innovation.	 A	 co‐author	 of	
eight	 books	 and	 numerous	 articles,	 Dr.	 Edgett	 is	 a	 former	
professor	 at	 the	 DeGroote	 School	 of	 Business	 at	 McMaster	
University.		For	more	information	visit:	www.stage‐gate.com	
Email:	scott.edgett@stage‐gate.com	
Figure	3:	 		
The	Innovation	Performance	Framework™
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Connect With Us to Build Your Innovation Capability
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Idea to-launch Stage-Gate Model an Overview

  • 1.   ©2015 Stage‐Gate International +1.905.304.8797 Stage‐Gate® and the Innovation Performance Framework™ are registered trademarks of Stage‐Gate Inc. www.stage‐gate.com   Idea‐to‐Launch (Stage‐Gate®) Model: An Overview by Scott J. Edgett Success. Do you have the ability to successfully develop and launch new products and services into a competitive marketplace on a sustainable basis? ompanies that answer yes to this question have one thing in common: They understand that product innovation is a critical capability. They have successfully designed, implemented and internalized Idea‐to‐Launch innovation processes for conceptualizing, developing and commercial‐ izing new products and services. More commonly, these processes are known as the Stage‐Gate® model.1 Stage‐Gate®: A Proven Approach Stage‐Gate is a value‐creating business process and risk model designed to quickly and profitably transform an organization's best new ideas into winning new products.2 When embraced by organizations, it creates a culture of product innovation excellence ‐ product leadership, high‐performance teams, customer and market focus, robust solutions, accountability, alignment, discipline, speed and quality. Companies willing to work hard at creating innovation capabilities become top performers and are realizing the benefits. Success rates, in the marketplace, are 2.5 times higher (63‐78 percent) than the poor performers that achieve only a 24 percent success rate. Given the large amount of resources – both people and money ‐ dedicated to innovation in most companies, the rate of return for success versus the cost of failure will have a significant impact on whether your organization will achieve its revenue and profit goals from new product innovation. Hence the need for a business process like Stage‐Gate which drives value. Who are these companies with Stage‐Gate innovation processes that seem to win more in the marketplace than they lose? It is not hard to identify them in any given industry. These are the companies that year‐over‐year have a proven innovation track record in their industry sectors. Firms, for example, like 3M, Abbott Nutrition, Baker Hughes, BASF, Corning, Exxon, GE, Hallmark, Kellogg, Pepsi, National Oilwell Varco, Procter & Gamble, to name but a few. More than 80 percent of companies in North America use some type of a Stage‐Gate innovation model. Worldwide the adoption of Stage‐Gate continues to grow as organizations seek to improve their innovation capabilities. Proven Success Drivers Just having an Idea‐to‐Launch process in place does not guarantee success. It must also have the traits that are proven to impact success. Does your process have those traits? Benchmark data has proven that successful companies share some common features when it comes to innovation and their internal process capability. Five of these proven success ingredients of a good process are: 1. Customer driven focus 2. Upfront activities 3. Tough Go/Kill decision points 4. Truly cross‐functional teams 5. Top management involvement These success traits should be built into an organizations’ DNA. Are they built into yours?     +1-905-637-8797
  • 2.     ©2015 Stage‐Gate International Page 2 Stage‐Gate® and the Innovation Performance Framework are registered trademarks of Stage‐Gate Inc. www.stage‐gate.com   1. Customer Driven Focus Customer focussed innovation drives success rates that are twice as high in the marketplace and have a much higher productivity rate (4.5 times). It is the number one key to success and profitability. The goal is to maintain a sharp focus on developing and delivering new products that are differentiated, solve major customer problems and offer compelling value propositions to the customer. How: A customer driven focus is built into the entire Idea‐to‐Launch process. Beginning right at the start with the front‐end of the process, ideas, both internally and externally generated, are validated by voice‐of‐ customer analysis. A customer driven focus continues in each subsequent stage of the process by having constant interactions with the customer, for example: concept screening and testing, early and rapid prototype testing to ensure the design is staying true to what the customer wants and will pay for, gauging customer reaction and purchase intent via working prototypes and customer trials. Key questions are asked and answered throughout each stage of the process to ensure that the development team understands what main benefits are important to the customer. This ensures that the new product/service will offer new and unique benefits that provide superior value to the customer and are better than the competition’s offering. 2. Upfront Activities Success or failure of a new product is often determined before it even enters the development stage. It is the critical upfront activities that define the attributes, features and benefits that will comprise a winning new product and provide an understanding of the customer’s perceived value.              Companies with solid upfront activities built into their innovation process find this also reduces time to market. It does so by sharpening the product and project definition; ensuring the product specs are correct; confirming product design early in the process and minimizing expensive last minute changes and project scope creep. Top performing companies avoid rushing into product development thinking that they know best what the market wants. Instead, they take the critical steps to ensure a well‐defined product definition exists that has been validated with solid input from marketing. Project scope creep and expensive, time‐delaying, last minute changes that could have been prevented with better information are minimized. How: Upfront activities are built right into the process with the necessary time and resources allocated. A thorough analysis of the market, competition and customer is undertaken in advance of the development of the product. Activities such as concept screening and testing, feasibility assessments for technical, legal, financial and manufacturing are also conducted to create a solid business case to evaluate the project’s merits before development work begins. Time is spent to understand what a winning new product must be. In many top performing firms one outcome of building into the process a strong customer driven approach, supported by solid upfront activities, is the creation of a clear, fact‐based product definition. This then becomes a key output or deliverable for this stage of work. 3. Tough Go/Kill Decision Points Too many projects, not enough resources; pipeline moving too slowly; projects that are never killed. These are all common symptoms that the innovation governance system is not working properly. Top performers ensure that they have in place clear Go/No Go decision points (or Gates) and clearly identified decision makers. Decisions are made at their Gate meetings. They understand that effective Gate meetings are critical to enabling the entire process. In fact, having tough Go/No Go decision meetings is one of the top drivers of a successful Stage‐Gate process. How: Move towards having ‘Gates with Teeth’. Select decision points throughout your process where management and project teams can come together to review a project and its merits for future funding. Each project is reviewed against clear decision criteria and the project’s resource needs are compared against other competing projects in the pipeline. Fact based decisions are made at these meetings. The decision makers are the people who own the resources and can make the allocation decisions required by the project teams to move their project forward. Timely decisions are made and projects are actually approved or killed. 4. Truly Cross‐Functional Teams Innovation projects are complex and affect or require input from many different parts of an organization. Therefore, the way project teams are organized and how well team members work together will impact both time‐to‐market and project success rates. Strong, talented project leaders who are accountable for a project’s success leading truly cross‐functional teams is a well‐known success driver. Unfortunately many companies find they do not have enough of these types
  • 3.     ©2015 Stage‐Gate International Page 3 Stage‐Gate® and the Innovation Performance Framework are registered trademarks of Stage‐Gate Inc. www.stage‐gate.com   of skills within their innovation teams and organizations. Some companies still follow a functional silo resource allocation approach to projects. How: Ensure your organization has clearly identified project leaders with the skills to manage complex projects under tight timelines. In today’s global development environment teams need to have the cross‐functional skills and resources necessary to ensure that they can be successful. Remove roadblocks that might hinder team members and, in turn, ensure project leaders and team members are accountable for the results. 5. Top Management Involvement It all starts at the top. Top management must not only be clearly committed to product innovation, they also need to demonstrate strong and visible support. It cannot be understated. Without this visible support success rates will decrease. Senior management must ‘walk the talk’. How: The leadership is responsible to set and communicate the innovation strategy and direction, allocate the necessary funding and provide guidance on the balance between short term needs and long term goals of the organization. Senior management must also maintain the right balance between oversight of innovation projects and empowering teams to get the job done. Executives need to set the pace and provide the support necessary for success. Stage‐Gate® – An Idea‐to‐Launch Process3 Can an organization dramatically improve the quality, speed, and profitability of their new product projects while driving down the risk of failure? Absolutely. The Stage‐Gate idea‐to‐launch model is the industry standard for managing new product innovation excellence. The ground‐breaking, widely implemented process expertly integrates numerous performance driving best practices into an easy‐to‐understand recipe for success. Its robust design engages users of all decision levels and functions, enabling quality execution, timely Go/Kill decisions, alignment and speed. The result: Superior products reaching markets faster and more profitably. Whether a company is developing game changing technologies and products that alter competitive landscapes and create new markets, or it is introducing new‐to‐company products to generate new revenue streams, or whether it is defending market share by releasing improved versions of products, the Stage‐Gate model improves performance and reduces your risk of failure. In addition to the benefits that are well‐documented by research and benchmarking results many companies that have implemented and adopted an authentic Stage‐ Gate process realize the following benefits:4  Accelerated speed‐to‐market  Increased new product success rates  Decreased new product failures  Increased organizational discipline and focus on the right projects  Fewer errors, waste and re‐work within projects, less scope creep  Improved alignment across business leaders  Efficient and effective allocation of scarce resources  Improved visibility of all projects in the pipeline  Improved cross‐functional engagement and collaboration  Improved communication and coordination with external stakeholders. Figure 1: A Typical Stage‐Gate® Process
  • 4.     ©2015 Stage‐Gate International Page 4 Stage‐Gate® and the Innovation Performance Framework are registered trademarks of Stage‐Gate Inc. www.stage‐gate.com   How Does a Stage‐Gate Process Work? The Stage‐Gate process is based on the belief that product innovation begins with ideas and ends once a product is successfully launched into the market. (See Figure 1) The Stage‐Gate model breaks down the often complex and chaotic process of taking an idea from inception to launch into smaller stages (where project activities are conducted) and gates (where business evaluations and Go/Kill decisions are made). In its entirety, Stage‐Gate incorporates upfront pre‐ development activities (customer driven business justification and preliminary feasibilities), development activities (technical, marketing, and operations) and commercialization activities (market launch and post launch learning) into one complete, robust business process. The Stages A project leader drives the project through each stage. Each stage is designed to collect specific information to help move the project to the next stage or decision point. Each stage is defined by the activities within it. These activities are completed in parallel (allowing for projects to quickly move toward completion) and are cross‐functional. The activities are designed to gather information and progressively reduce uncertainty and risk. Each stage is increasingly more costly and emphasizes collection of additional information to reduce uncertainty. The results of this integrated analysis become a set of deliverables that provide the input to decision meetings (Gates). In the typical Stage‐Gate model, there are 5 stages, in addition to a robust front‐end or Idea stage. Idea Generation  Pre‐work designed to discover and uncover business opportunities and generate new ideas. Stage 1 – Scoping  Quick, inexpensive preliminary investigation and scoping of the project. It is largely desk research. Stage 2 – Build the Business Case  Detailed investigation involving primary research (customer, market and technical) leading to a Business Case that includes product and project definition, project justification, and the proposed plan for development. Stage 3 – Development  The actual detailed design and development of the new product and the design of the operations or production process required for eventual full scale production. Stage 4 – Testing and Validation  Tests or trials in the lab, plant and marketplace to verify and validate the proposed new product, brand/ marketing and production or operations plans. Stage 5 – Launch  Commercialization: the beginning of full scale operations or production, marketing and sales. The Gates Preceding each stage, a project passes through a gate where a decision is made whether or not to continue investing in the project (a Go/Kill decision). These serve as quality‐control checkpoints with three goals: ensure quality of execution, evaluate business rationale, and approve the project plan and resources. Each gate has a different purpose. For example, Gate 1 is a gentle, early screen of new ideas while Gate 3 is a tougher, business rational driven decision gate that Figure 2: Sample Gate 2 Scorecard Source: SG Navigator™ (see www.stage‐gate.com)
  • 5.     ©2015 Stage‐Gate International Page 5 Stage‐Gate® and the Innovation Performance Framework are registered trademarks of Stage‐Gate Inc. www.stage‐gate.com   approves projects to enter into the more expensive development stage. Each Gate is, however, structured in a similar way: Deliverables: The project leader and team provide decision makers (Gatekeepers) with the high‐level results of the activities completed during the previous stage. Decision Criteria: Every project is measured against a clearly defined set of success criteria. The criteria should be robust to help identify winning products sooner. The authentic Stage‐Gate process typically incorporates six proven criteria: (See sample scorecard in Figure 2)  Strategic Fit  Product and Competitive Advantage  Market Attractiveness  Technical Feasibility  Synergies/Core Competencies  Financial Reward/Risk. Outputs: A decision is made (Go/Kill/Hold/Recycle). If a Go decision is made then new product development resources are committed to continue the project. The action plan for the next stage is approved. A list of deliverables and a date for the next gate meeting is set. The Stage‐Gate model is designed to improve the speed and quality of execution of product innovation activities. The process helps project teams prepare the right information, with the right level of detail, at the right gate to support the best decision possible. The process empowers the project team by providing them with a roadmap with clear decisions, priorities, and deliverables at each gate. High quality deliverables submitted to Gatekeepers enables better, more timely and fact‐based decisions for allocating capital and operating resources. Modern Stage‐Gate models also embrace and strongly support the need to be:  Fast and flexible – multiple processes exist to match project complexity and risk  Customer driven ‐ a customer centric approach is built throughout the entire process  Dynamic and vibrant front‐end – an ideation stage that is both internally and externally focussed to generate the best new ideas. A Complete Innovation Performance Framework5 The conceptualization and development of new products and technologies is one of the more complicated initiatives an organization can undertake as new ideas migrate from ideation through the feasibility, development and scale‐up stages and, finally, into commercialization. The Stage‐Gate process is a time tested and proven way to guide an organization though this. However, top performing companies also realize that this is only one piece, albeit a critical part of their internal innovation capability. The Stage‐Gate process cannot be successful in isolation from other critical innovation capabilities. Instead top performers have also taken steps to ensure that their innovation strategy, portfolio management and culture is aligned and integrated with their Stage‐Gate process. (See Figure 3). These four, key internal pillars (Innovation Performance Framework) combined drive innovation value on a sustainable basis. Top performing companies have mastered all four critical capabilities – have you? Footnotes: 1. Stage‐Gate® and Innovation Performance Framework are registered trademarks of Stage‐Gate Inc. 2. Stage‐Gate process was originally created by Stage‐Gate International’s co‐founder Robert Cooper. For a comprehensive overview see Winning at New Products, 4th Edition 3. This section is adapted from http://www.stage‐gate.com/ resources_stage‐gate_full.php 4. Additional benchmarking data and articles can be found on www.stage‐gate.com. 5. Edgett, S.J. “Innovation: A Critical Capability”, The European Business Review, January‐February, pp. 28‐30, 2014 About the Author Scott J. Edgett, Ph.D. is Chief Executive Officer at Stage‐Gate International and is internationally recognized as one of the world's top experts in product innovation. A co‐author of eight books and numerous articles, Dr. Edgett is a former professor at the DeGroote School of Business at McMaster University. For more information visit: www.stage‐gate.com Email: scott.edgett@stage‐gate.com Figure 3: The Innovation Performance Framework™
  • 6. Receive the latest articles, research, and tips on product innovation Visit www.stage‐gate.com to join the Stage‐Gate International Knowledge Community Connect With Us to Build Your Innovation Capability United States 1.888.405.8758 Canada 1.905.637.8793 Corporate Head Office 1.905.637.8797 info@stage‐gate.com www.stage‐gate.com Andean Region +57.301.288.0532 Stage‐Gate LA México +52.55.5265.6590