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Online Video For Business
              Kieran Farr

                     @kfarr
              kieran@vidcaster.com
                  415 568 7963




VidCaster is a service mark of Vid Network, Inc. Copyright 2011 Vid Network, Inc. All rights reserved.
Presentation Outline - 30 min
•   Who am I?
•   Who are you? What org / product working with?
•   DISCUSSION POINTS:
    •   Challenge your online video assumptions
    •   What is an online video strategy? Why important?
    •   What is content marketing? Video content marketing?
    •   What is proper site / service / SEO structure for video content?
    •   What video content is best for you? How to produce?
    •   When to outsource? When to produce in-house?
    •   Unlearn video editing, how to make video w your smartphone.
    •   Other production tools
                                                My plan
•   LEAVE HERE WITH:
    •   Create your own simple, effective plan for online video
Intros

 Who am I?
 Co-Founder & CEO at VidCaster
 Videographer, Python / Django Developer
 Online video geek (standards, codecs, etc)
 Enjoy: Biking, frisbee, dogs, beer
 Formerly: Video for VidSF / SFGate / KOFY-TV, Ad Agency, Taxi Driver, TV Station
 Founder, Legal / Med Secretary in Scotland, SF CTA Board Geary BRT

 Contact: @kfarr, kieran@vidcaster.com, kieranfarr.com



 Who are you? What org / product working with?
Let’s Visit Your Assumptions

 Common assumptions with online video
Let’s Visit Your Assumptions

 Common assumptions with online video


 Expensive
 Only YouTube
 Difficult
 Time consuming
 Low quality
 No results
Let’s Visit Your Assumptions


                     Actually:
 Expensive           Can be free w/existing equip
 Only YouTube        Large ecosystem outside of YT
 Difficult            Can be easy w/simple training
 Time consuming      Can take a few mins per week
 Low quality         What is real quality goal?
 No results          Significant ROI*
What is an online video strategy?
What is an online video strategy?



             Drive business or
             organization goals
               through video.


                   That’s it.
Your Video Plan Step #1

What are the goals you’re trying to drive?
Be simple, list no more than 3. Just 1 is okay.
Examples:
Make sale                                 My plan
Inbound lead                          #1 GOALS:
Convey values                         - blah
                                      - blah
Interest in brand
Viewing ads
View more content
Social sharing
Share knowledge
Other action
Let’s pause for a bit of explanation...



               What is content
                marketing?

            What is video content
                marketing?
What is Content Marketing?
Create useful content about your industry, product, etc. for
potential users that drives traffic to your site, organization,
product, etc.




                         Your Site, Org
                          or Product
Traditional Content Marketing Map




                  Your Site, Org
                   or Product
Traditional Content Marketing Map

                       Blog
                    Syndication
                                     Organic
                                   Text Search




                  Your Site, Org                 BLOG
                   or Product



                                     Facebook

                      Twitter
What is Video Content Marketing?
Create useful content about your industry, product, etc. for
potential users that drives traffic to your site, organization,
product, etc.
What is Video Content Marketing?
Create useful content about your industry, product, etc. for
potential users that drives traffic to your site, organization,
product, etc.
                     ... using video.
Why Video Content Marketing?




     Extremely effective medium
  Many more touch points using video
Traditional Content Marketing Map

                       Blog
                    Syndication
                                     Organic
                                   Text Search




                  Your Site, Org                 BLOG
                   or Product



                                     Facebook

                      Twitter
Content Marketing Map +Video

                                                 Blog
   Organic                       YouTube      Syndication
Video Search                                                   Organic
                                                             Text Search
                     Mobile Video:
                      QR / Apps


        VIDEO SITE                          Your Site, Org                 BLOG
         (with video sitemap)                or Product
       Niche Social
      Video Sharing
(DailyMotion, Blip, Vimeo)
                                                               Facebook
                                 iTunes /
                                Podcasts        Twitter
Content Marketing Map: Your Domain

                                                 Blog
   Organic                       YouTube      Syndication
Video Search                                                   Organic
                                                             Text Search
                     Mobile Video:
                      QR / Apps


        VIDEO SITE                          Your Site, Org                 BLOG
         (with video sitemap)                or Product
       Niche Social
      Video Sharing
(DailyMotion, Blip, Vimeo)
                                                               Facebook
                                 iTunes /
                                Podcasts        Twitter
SEO, Site Structure and Subdomains


   video.yoursite.com    yoursite.com    blog.yoursite.com




    VIDEO SITE
                        Your Site, Org         BLOG
                         or Product




  Unified Branding, Design, Navigation, CTA
1-minute video SEO lesson..
Case Study: Video SEO Fail




Searching for “virgin america” on Google returns no video results.
Case Study: Video SEO Fail




         Click on the “video” tab on Google.
Case Study: Video SEO Fail




 Leads to 10 minute long amateur user generated video.
Case Study: Video SEO Fail




      User gets bored and clicks on Keyboard Cat.
Case Study: Microsoft Video SEO




Microsoft sponsored hackersandfounders.tv site for Bay Area
  nonprofit. Search for “hackers and founders” on Google.
Case Study: Microsoft Video SEO




First page of Google search results include video thumbnails!
Case Study: Microsoft Video SEO




Thumbnail links from Google search link directly to landing
     page in perfectly controlled brand environment.
SEO, Site Structure and Subdomains


   video.yoursite.com    yoursite.com    blog.yoursite.com




    VIDEO SITE
                        Your Site, Org         BLOG
                         or Product




  Unified Branding, Design, Navigation, CTA
Example: Airbnb


    tv.airbnb.com   www.airbnb.com   blog.airbnb.com




    VIDEO SITE
                    Your Site, Org
                     or Product




  Unified Branding, Design, Navigation, CTA
Your Video Plan Step #2 - SETUP

What one-time setup do I need?
Examples:
YouTube
GoDaddy
WordPress                       My plan
Twitter                    #1 GOALS:
                           - blah
Facebook                   - blah

Blog                       #2 SETUP:
                           - Blah, blah

VidCaster
iTunes Podcasts
Dailymotion, Vimeo, etc.
Tubemogul
Google Analytics
What video content needed for your goals?

And how to produce?
       Each org has different needs. Be creative.


  Real Life Examples:
  Premium “shows”               Press
  Feature tours                 Screencast tutorials
  Tips and tricks               Seminars
  Sales pitch                   Events
  Customer spotlight            Internal training
  User generated content        CEO speaking
  Meet the team                 Fun, silly office life
What does “Quality” mean?

  Do I need broadcast quality content?

                     - NO -
 Worry less about:      Worry more about:
   Editing              Conveying a clear point
   Titles               quickly and inspire action.
   Perfection
   Polish
What does “Quality” mean?

   Convey a clear point quickly and inspire action.


   Quick Video Checklist:
      Audio is understandable
      Context of video is clear
      Focus on one topic
      Keep it short
      What action should viewer take?
Quality / output expectations is continuum

High quality   Sales pitch              Infrequent
               Feature tours
               Customer spotlight
               CEO speaking at events
               Tips and tricks
               Seminars
               Screencast tutorials
               Internal training
               User generated content
Low quality    Fun, silly office life    Frequent
Your Video Plan Step #3
What type of video content is needed to
drive your goals?
Examples:
Premium “shows”                  Pick 2 - 4
Feature tours
Tips and tricks                My plan
Sales pitch               #1 GOALS:
Customer spotlight        - blah
                          - blah
User generated content
                          #2 SETUP:
Meet the team             - Blah, blah
Press                     #3 CONTENT TYPES:
Screencast tutorials      - Blah
                          - Blah blah
Seminars                  - Blah
Events
Internal training
CEO speaking
Fun, silly office life
How do I actually make this content?



- Smartphone (iPhone preferred)
- Your computer
- Old school (DV Camera + Final Cut)
- Outsource:
-- You hire one videographer/intern
-- Or, you hire production company
What does “Quality” mean?

   Convey a clear point quickly and inspire action.

   Quick Video Checklist:
     Audio is understandable
     Context of video is clear
     Focus on one topic
     Keep it short
     What action should viewer take?
Effective Smart Phone Video

       UNLEARN POST PRODUCTION

       PLAN         SHOOT         EDIT

       Instead, “edit” during planning
       and shooting

       Example
Effective Smart Phone Content: Example
   Goal?         Convey that our team is knowledgable, that we spend effort to go on
                 location to meet customers at trade shows, and that this is a compelling
                 reason for prospective customers to engage.
                         ON CAMERA                         SPOKEN

What,                   Wide shot (present context)         Hi we’re here at trade show
                                                            x in Minneapolis ...
[Where],                Pan / move to the central           Don is our lead support
[When]                  focus of video                      manager, Don why are you
                                                            here?
                        Well framed shot of Don
Who                     Pan *while Don is talking* to
                                                            “Important to meet
                                                            customers, blah blah, we
                        other support reps talking to       like the personal

Why                     customers.                          connection, blah blah”

                        Back to Don and/or wide             “Check out our next
Close / CTA             shot context                        roadshow location, we’re on
                                                            the road for the next 6
BONUS: Have the customer right there to say a few           months.”
words about how awesome support is.
Accessories for iPhone shooting

Highly recommended:                       For the pros:

alm OWLE Bubo                             • Sima SL-20LX Ultra Bright Video Light
- Makes your iPhone into a video camera     Low cost, simple rechargeable LED light.
- Includes microphone                     • Sescom XLR to TRRS adaptor
- Makes iPhone tripod mountable             To enable use of external XLR microphones
- Enable the use of external lenses         with the iPhone.
- Cold shoe mounting                      • Sescom 3.5mm to TRRS adaptor
                                            To enable use of external 3.5mm
                                            microphones, such as the SGM-X.
                                          • Azden SGM-X shotgun mic
                                            For improved audio quality over the iPhone’s
                                            on-board mic.
                                          • Steadicam Smoothee
                                            For silky-smooth handheld shots.
TV studio on your computer

Highly recommended:                        For the pros:
                                           Wirecast from Telestream $449 - 999

 - Free, Java based screen capture
 - Mac + PC, auto distro to YouTube


 CamStudio (PC Only)
 - Free, open-source screen capture

                                           BoinxTV $49-499
 iShowuHD (Mac Only)
 - Not free, but fully featured
 - High quality, smooth HD recording and
 include video presenter window
Explainer Video Producers

- Grumo Media http://grumomedia.com/
- Switch Video http://www.switchvideo.com/
- Micro Docs http://www.micro-documentaries.com/
Your Video Plan Step #3b
Schedule / frequency
Examples:                        My plan
Premium “shows”            #1 GOALS:
                           - blah
Feature tours              - blah
Tips and tricks
Sales pitch                #2 SETUP:
                           - Blah, blah
Customer spotlight
User generated content     #3 CONTENT TYPES:
Meet the team              - Screencast
                                1 per week
Press                      - Sales pitch
Screencast tutorials            1 ea quarter
                           - Office/team fun:
Seminars                        2 per month
Events
Internal training
CEO speaking
Fun, silly office life
Your Video Plan Step #4
Workflow
Minimize time commitment                     My plan
                                       #1 GOALS:
Ideal:                                 - blah
- Create video                         - blah
- Upload via iPhone                    #2 SETUP:
- Post to YouTube                      - Blah, blah
- Autosync with video site
                                       #3 CONTENT TYPES:
- Post on FB, Twitter                  - Screencast
- Distro to 3rd party sites / itunes        1 per week
- Plan, shoot, distro < 60 min total   - Sales pitch
                                            1 ea quarter
                                       - Office/team fun:
                                            2 per month

                                       #4 WORKFLOW:
                                       - Film
                                       - Upload to YT, sync VC
                                       - Post to FB, Twitter
                                       - Email Mailchimp list
Your Video Plan Step #5


                    My plan
              #1 GOALS:
              - blah
              - blah

              #2 SETUP:
              - Blah, blah

              #3 CONTENT TYPES:
              - Screencast
                   1 per week
              - Sales pitch
                   1 ea quarter
              - Office/team fun:
                   2 per month

              #4 WORKFLOW:
              - Film
              - Upload to YT, sync VC
              - Post to FB, Twitter
              - Email Mailchimp list
Presentation Outline
•   Who am I?
•   Who are you? What org / product working with?
•   DISCUSSION POINTS:
    •   Challenge your online video assumptions
    •   What is an online video strategy? Why important?
    •   What is content marketing? Video content marketing?
    •   What is proper site / service / SEO structure for video content?
    •   What video content is best for you? How to produce?
    •   When to outsource? When to produce in-house?
    •   Unlearn video editing, how to make video w your smartphone.
    •   Other production tools
                                                My plan
•   LEAVE HERE WITH:
    •   Create your own simple, effective plan for online video
Advanced Topics

 - Paid Distribution (YT, sharethrough.com,
 etc)
 - Analytics: Cross-site, Google Analytics
 - Purchase funnel, CTA evaluation
Online Video For Business
              Kieran Farr

                     @kfarr
              kieran@vidcaster.com
                  415 568 7963




VidCaster is a service mark of Vid Network, Inc. Copyright 2011 Vid Network, Inc. All rights reserved.

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Online Video for Business

  • 1. Online Video For Business Kieran Farr @kfarr kieran@vidcaster.com 415 568 7963 VidCaster is a service mark of Vid Network, Inc. Copyright 2011 Vid Network, Inc. All rights reserved.
  • 2. Presentation Outline - 30 min • Who am I? • Who are you? What org / product working with? • DISCUSSION POINTS: • Challenge your online video assumptions • What is an online video strategy? Why important? • What is content marketing? Video content marketing? • What is proper site / service / SEO structure for video content? • What video content is best for you? How to produce? • When to outsource? When to produce in-house? • Unlearn video editing, how to make video w your smartphone. • Other production tools My plan • LEAVE HERE WITH: • Create your own simple, effective plan for online video
  • 3. Intros Who am I? Co-Founder & CEO at VidCaster Videographer, Python / Django Developer Online video geek (standards, codecs, etc) Enjoy: Biking, frisbee, dogs, beer Formerly: Video for VidSF / SFGate / KOFY-TV, Ad Agency, Taxi Driver, TV Station Founder, Legal / Med Secretary in Scotland, SF CTA Board Geary BRT Contact: @kfarr, kieran@vidcaster.com, kieranfarr.com Who are you? What org / product working with?
  • 4. Let’s Visit Your Assumptions Common assumptions with online video
  • 5. Let’s Visit Your Assumptions Common assumptions with online video Expensive Only YouTube Difficult Time consuming Low quality No results
  • 6. Let’s Visit Your Assumptions Actually: Expensive Can be free w/existing equip Only YouTube Large ecosystem outside of YT Difficult Can be easy w/simple training Time consuming Can take a few mins per week Low quality What is real quality goal? No results Significant ROI*
  • 7. What is an online video strategy?
  • 8. What is an online video strategy? Drive business or organization goals through video. That’s it.
  • 9. Your Video Plan Step #1 What are the goals you’re trying to drive? Be simple, list no more than 3. Just 1 is okay. Examples: Make sale My plan Inbound lead #1 GOALS: Convey values - blah - blah Interest in brand Viewing ads View more content Social sharing Share knowledge Other action
  • 10. Let’s pause for a bit of explanation... What is content marketing? What is video content marketing?
  • 11. What is Content Marketing? Create useful content about your industry, product, etc. for potential users that drives traffic to your site, organization, product, etc. Your Site, Org or Product
  • 12. Traditional Content Marketing Map Your Site, Org or Product
  • 13. Traditional Content Marketing Map Blog Syndication Organic Text Search Your Site, Org BLOG or Product Facebook Twitter
  • 14. What is Video Content Marketing? Create useful content about your industry, product, etc. for potential users that drives traffic to your site, organization, product, etc.
  • 15. What is Video Content Marketing? Create useful content about your industry, product, etc. for potential users that drives traffic to your site, organization, product, etc. ... using video.
  • 16. Why Video Content Marketing? Extremely effective medium Many more touch points using video
  • 17. Traditional Content Marketing Map Blog Syndication Organic Text Search Your Site, Org BLOG or Product Facebook Twitter
  • 18. Content Marketing Map +Video Blog Organic YouTube Syndication Video Search Organic Text Search Mobile Video: QR / Apps VIDEO SITE Your Site, Org BLOG (with video sitemap) or Product Niche Social Video Sharing (DailyMotion, Blip, Vimeo) Facebook iTunes / Podcasts Twitter
  • 19. Content Marketing Map: Your Domain Blog Organic YouTube Syndication Video Search Organic Text Search Mobile Video: QR / Apps VIDEO SITE Your Site, Org BLOG (with video sitemap) or Product Niche Social Video Sharing (DailyMotion, Blip, Vimeo) Facebook iTunes / Podcasts Twitter
  • 20. SEO, Site Structure and Subdomains video.yoursite.com yoursite.com blog.yoursite.com VIDEO SITE Your Site, Org BLOG or Product Unified Branding, Design, Navigation, CTA
  • 21. 1-minute video SEO lesson..
  • 22. Case Study: Video SEO Fail Searching for “virgin america” on Google returns no video results.
  • 23. Case Study: Video SEO Fail Click on the “video” tab on Google.
  • 24. Case Study: Video SEO Fail Leads to 10 minute long amateur user generated video.
  • 25. Case Study: Video SEO Fail User gets bored and clicks on Keyboard Cat.
  • 26. Case Study: Microsoft Video SEO Microsoft sponsored hackersandfounders.tv site for Bay Area nonprofit. Search for “hackers and founders” on Google.
  • 27. Case Study: Microsoft Video SEO First page of Google search results include video thumbnails!
  • 28. Case Study: Microsoft Video SEO Thumbnail links from Google search link directly to landing page in perfectly controlled brand environment.
  • 29. SEO, Site Structure and Subdomains video.yoursite.com yoursite.com blog.yoursite.com VIDEO SITE Your Site, Org BLOG or Product Unified Branding, Design, Navigation, CTA
  • 30. Example: Airbnb tv.airbnb.com www.airbnb.com blog.airbnb.com VIDEO SITE Your Site, Org or Product Unified Branding, Design, Navigation, CTA
  • 31. Your Video Plan Step #2 - SETUP What one-time setup do I need? Examples: YouTube GoDaddy WordPress My plan Twitter #1 GOALS: - blah Facebook - blah Blog #2 SETUP: - Blah, blah VidCaster iTunes Podcasts Dailymotion, Vimeo, etc. Tubemogul Google Analytics
  • 32. What video content needed for your goals? And how to produce? Each org has different needs. Be creative. Real Life Examples: Premium “shows” Press Feature tours Screencast tutorials Tips and tricks Seminars Sales pitch Events Customer spotlight Internal training User generated content CEO speaking Meet the team Fun, silly office life
  • 33. What does “Quality” mean? Do I need broadcast quality content? - NO - Worry less about: Worry more about: Editing Conveying a clear point Titles quickly and inspire action. Perfection Polish
  • 34. What does “Quality” mean? Convey a clear point quickly and inspire action. Quick Video Checklist: Audio is understandable Context of video is clear Focus on one topic Keep it short What action should viewer take?
  • 35. Quality / output expectations is continuum High quality Sales pitch Infrequent Feature tours Customer spotlight CEO speaking at events Tips and tricks Seminars Screencast tutorials Internal training User generated content Low quality Fun, silly office life Frequent
  • 36. Your Video Plan Step #3 What type of video content is needed to drive your goals? Examples: Premium “shows” Pick 2 - 4 Feature tours Tips and tricks My plan Sales pitch #1 GOALS: Customer spotlight - blah - blah User generated content #2 SETUP: Meet the team - Blah, blah Press #3 CONTENT TYPES: Screencast tutorials - Blah - Blah blah Seminars - Blah Events Internal training CEO speaking Fun, silly office life
  • 37. How do I actually make this content? - Smartphone (iPhone preferred) - Your computer - Old school (DV Camera + Final Cut) - Outsource: -- You hire one videographer/intern -- Or, you hire production company
  • 38. What does “Quality” mean? Convey a clear point quickly and inspire action. Quick Video Checklist: Audio is understandable Context of video is clear Focus on one topic Keep it short What action should viewer take?
  • 39. Effective Smart Phone Video UNLEARN POST PRODUCTION PLAN SHOOT EDIT Instead, “edit” during planning and shooting Example
  • 40. Effective Smart Phone Content: Example Goal? Convey that our team is knowledgable, that we spend effort to go on location to meet customers at trade shows, and that this is a compelling reason for prospective customers to engage. ON CAMERA SPOKEN What, Wide shot (present context) Hi we’re here at trade show x in Minneapolis ... [Where], Pan / move to the central Don is our lead support [When] focus of video manager, Don why are you here? Well framed shot of Don Who Pan *while Don is talking* to “Important to meet customers, blah blah, we other support reps talking to like the personal Why customers. connection, blah blah” Back to Don and/or wide “Check out our next Close / CTA shot context roadshow location, we’re on the road for the next 6 BONUS: Have the customer right there to say a few months.” words about how awesome support is.
  • 41. Accessories for iPhone shooting Highly recommended: For the pros: alm OWLE Bubo • Sima SL-20LX Ultra Bright Video Light - Makes your iPhone into a video camera Low cost, simple rechargeable LED light. - Includes microphone • Sescom XLR to TRRS adaptor - Makes iPhone tripod mountable To enable use of external XLR microphones - Enable the use of external lenses with the iPhone. - Cold shoe mounting • Sescom 3.5mm to TRRS adaptor To enable use of external 3.5mm microphones, such as the SGM-X. • Azden SGM-X shotgun mic For improved audio quality over the iPhone’s on-board mic. • Steadicam Smoothee For silky-smooth handheld shots.
  • 42. TV studio on your computer Highly recommended: For the pros: Wirecast from Telestream $449 - 999 - Free, Java based screen capture - Mac + PC, auto distro to YouTube CamStudio (PC Only) - Free, open-source screen capture BoinxTV $49-499 iShowuHD (Mac Only) - Not free, but fully featured - High quality, smooth HD recording and include video presenter window
  • 43. Explainer Video Producers - Grumo Media http://grumomedia.com/ - Switch Video http://www.switchvideo.com/ - Micro Docs http://www.micro-documentaries.com/
  • 44. Your Video Plan Step #3b Schedule / frequency Examples: My plan Premium “shows” #1 GOALS: - blah Feature tours - blah Tips and tricks Sales pitch #2 SETUP: - Blah, blah Customer spotlight User generated content #3 CONTENT TYPES: Meet the team - Screencast 1 per week Press - Sales pitch Screencast tutorials 1 ea quarter - Office/team fun: Seminars 2 per month Events Internal training CEO speaking Fun, silly office life
  • 45. Your Video Plan Step #4 Workflow Minimize time commitment My plan #1 GOALS: Ideal: - blah - Create video - blah - Upload via iPhone #2 SETUP: - Post to YouTube - Blah, blah - Autosync with video site #3 CONTENT TYPES: - Post on FB, Twitter - Screencast - Distro to 3rd party sites / itunes 1 per week - Plan, shoot, distro < 60 min total - Sales pitch 1 ea quarter - Office/team fun: 2 per month #4 WORKFLOW: - Film - Upload to YT, sync VC - Post to FB, Twitter - Email Mailchimp list
  • 46. Your Video Plan Step #5 My plan #1 GOALS: - blah - blah #2 SETUP: - Blah, blah #3 CONTENT TYPES: - Screencast 1 per week - Sales pitch 1 ea quarter - Office/team fun: 2 per month #4 WORKFLOW: - Film - Upload to YT, sync VC - Post to FB, Twitter - Email Mailchimp list
  • 47. Presentation Outline • Who am I? • Who are you? What org / product working with? • DISCUSSION POINTS: • Challenge your online video assumptions • What is an online video strategy? Why important? • What is content marketing? Video content marketing? • What is proper site / service / SEO structure for video content? • What video content is best for you? How to produce? • When to outsource? When to produce in-house? • Unlearn video editing, how to make video w your smartphone. • Other production tools My plan • LEAVE HERE WITH: • Create your own simple, effective plan for online video
  • 48. Advanced Topics - Paid Distribution (YT, sharethrough.com, etc) - Analytics: Cross-site, Google Analytics - Purchase funnel, CTA evaluation
  • 49. Online Video For Business Kieran Farr @kfarr kieran@vidcaster.com 415 568 7963 VidCaster is a service mark of Vid Network, Inc. Copyright 2011 Vid Network, Inc. All rights reserved.