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BeCompetitivelyUnpredictable!

                               www.15inno.com
                               15inno by Stefan Lindegaard at LinkedIn Groups
                               stefanlindegaard@me.com
                               Twitter: @lindegaard

Hey! Freebookson 15inno.com!
Faster pace, shrinking window of opportunity,
less time for cash cows


Open innovation and biz model innovation is
key for becoming competitively unpredictable!


We need a more holistic approach to innovation!
“…a philosophy or a mindset that they should
     embrace within their organization.

This mindset should enable their organization
 to work with external input to the innovation
   process just as naturally as it does with
                internal input”

   - Making Open Innovation Work, 2011
Open source is for the software / IT industry…

…which is quite different from other industries

Everyone wins with open source; not with
open innovation


More true collaboration in open source vs
transactional (moving towards relationships)
Employees       Managers   Suppliers     Academics /
                                         institutions



Executives      Alumni     VCs           Startups




Business unit              Users /       Government
/ function                 consumers



                           Competitors   Inventors
NineSigma          Alliances /      Campaigns
                  joint ventures   (Comm / Public)



  Entrepreneur    Consortia
      Day


                   Supplier
                   Summit



  Campaigns                          MyStarbucks
(Comm / Public)                       Idea.com
NATURA                       SEMICONDUCTOR
MONDELEZ   TELEFONICA   MEDTECH       PHARMA




Cycle time, money, IPR and conservatism
Mobile Futures   Mobile Futures   Mobile Futures
 (final phase)    (2nd phase)      (open stage)
…with regional hubs in Silicon Valley, Sao
Paulo, Spain and Israel. Its mission is to seize
 the opportunities within the digital world and
      deliver new growth for Telefónica.
We have no choice!


Participation is the new brand


Go beyond the obvious areas!
Current pilot projects:
•   "People are much more likely to act their way into a new way of
    thinking, than think their way into a new way of acting."
•   Richard Pascale

•   Therefore we run pilot projects
•    - in our production area (solving hard, “unsolvable” problems)
•    - on improving the core LEGO experience through crowdsourcing
•    - on how to improve core HR processes
•    - on an Open Innovation platform
Most corporate innovation teams play catch-up!

Where is the vision and drive?
They do not innovate on the innovation process!


They do not develop their mindset and toolbox!


They lack the courage to speak up!


They lack communication skills and efforts!
EMBRACE: Open innovation, business model
innovation and the new corporate garage


CONSIDER: Lean startup methods, social media
for innovation efforts and reverse innovation


RETHINK: Disruptive innovation, Crosssing the
Chasm and Blue Ocean Strategy
Microsoft Kinect: New
technology, new markets

Better Place: Establishing
new ecosystem
                              Inditex / H&M: Value
         Apple                chain innovation on
          P&G                 steroids
           GE
        Natura
       Grundfos              Premium Ingredients: Mini-
      Rolls-Royce            factories and communities
Social Media for Innovation Efforts

                               www.15inno.com
                               15inno by Stefan Lindegaard at LinkedIn Groups
                               stefanlindegaard@me.com
                               Twitter: @lindegaard

Hey! Freebookson 15inno.com!
Social media, communities and mobility will
drive the next wave of open innovation!
…tools, services and platforms that drive virtual
interaction and involvement for innovation efforts


Crowdsourcing, communities, Twitter and LinkedIn


Social media can also work for BtB companies!
Change how we innovate


Be competitively unpredictable


Develop the right conditions and framework
NineSigma




              Nokia               Clorox



SAP




      IBM         Premium Ingredients
Generate more ideas, faster
Generate more ideas, faster


Identify and interact with innovation partners
Generate more ideas, faster


Identify and interact with innovation partners


Get market and competitor insights
www.hootsuite.com
Generate more ideas, faster


Identify and interact with innovation partners


Get market and competitor insights


Promote corporate innovation capabilities
What’s in it for me?


Purpose is not defined


Too many digital visitors; few residents


No proven first-mover effect, more Qs than As
Management = What’s in it for them?


Lack of time leads to Catch 22


Facilitators must educate – up as well as down
Identify your focus area, develop content strategy


Set up your platform and channels


Become a curator, start sharing


Track, improve, expand, experiment - iterate
Don’t forget the B2B and innovation opportunities!
EmbraceFailure for Better Innovation

                               www.15inno.com
                               15inno by Stefan Lindegaard at LinkedIn Groups
                               stefanlindegaard@me.com
                               Twitter: @lindegaard

Hey! Freebookson 15inno.com!
Companies must embrace experimentation
– and the failures that come along with it!
Small failures are accepted, but not big ones:
                     47 %

        Failure is not accepted here:
                     7%

  More than half of the companies do not
 recognize failure as an inherent part of an
            innovation culture!
“Two types of failure:

- honorable failure is where an honest attempt
 at something new or different has been tried
              unsuccessfully and

  - incompetent failure where people fail for
   lack of effort or competence in standard
                   operations.”


                                     Credit: Paul Sloane
“A mistake is when you do something wrong,
even though you knew the right way to do it.

Failure is when you are trying something new,
  and you don’t know ahead of time how to
              make it successful.




                                   Credit: Jamie Notter
“A mistake is when you do something wrong,
even though you knew the right way to do it.

Failure is when you are trying something new,
  and you don’t know ahead of time how to
              make it successful.




                                   Credit: Jamie Notter
Developing a culture that is constructive about
     failure requires a new vocabulary.

                 Smartfailing

When an organization embraces smartfailing,
  it de-stigmatizes failure internally and uses
failure as an opportunity to learn and to find a
                 better course.
System failure (collapse of communism)

System component failure (stock market crash)

Major firm failure (Enron going out of business)

Start-up failure (Pets.com going out of business)

Product failure (New Coke tanking)

Idea failure (Apple Navigator protype, no launch


                                       Credit: Tim Kastelle
The failure to anticipate / execute on…

…markets and technologies

…platforms for bringing innovation to market

…how companies innovate

External change is faster than internal change!
You win or lose in these pockets of opportunity!
Don’t make your platform too complicated!
Don’t mess up like Intuit!


Persistency / consistency is key…


…for becoming preferred partner of choice


Is Intuit moving towards next generation of OI?
Can P&G make next leap with experimentation?
They are building the platforms!
There are no quick fixes because the top
executives that got us into this mess are not
         ready to lead us out of it!
Too much focus on products, technology

Unrealistic expectations on time, resources

Lack of resources in budget, people, infrastrucure

Silo rather than collaborative approaches

Poorly defined innovation strategy (if any)
Identify reasons, create learning process!

Go beyond products and technologies!

Be open – more communication, new terms!

Reward learning behaviors!

Educate up and down on innovation!
Stage 1: Shock and Surprise

Stage 2: Denial

Stage 3: Anger and Blame

Stage 4: Depression

Stage 5: Acceptance

Stage 6: Insights and Change


                               Credit: Steve Blank
Six stages of failure and redemption

Don’t get stuck in 2, 3 or 4 – move forward

Don’t skip acceptance of your role

Get to insights to change behavior…

…commit to challenge / do different next time


                                       Credit: Steve Blank
Get in touch!

                               www.15inno.com
                               15inno by Stefan Lindegaard at LinkedIn Groups
                               stefanlindegaard@me.com
                               Twitter: @lindegaard

Hey! Freebookson 15inno.com!

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WebExpoForum

  • 1. BeCompetitivelyUnpredictable! www.15inno.com 15inno by Stefan Lindegaard at LinkedIn Groups stefanlindegaard@me.com Twitter: @lindegaard Hey! Freebookson 15inno.com!
  • 2.
  • 3. Faster pace, shrinking window of opportunity, less time for cash cows Open innovation and biz model innovation is key for becoming competitively unpredictable! We need a more holistic approach to innovation!
  • 4. “…a philosophy or a mindset that they should embrace within their organization. This mindset should enable their organization to work with external input to the innovation process just as naturally as it does with internal input” - Making Open Innovation Work, 2011
  • 5. Open source is for the software / IT industry… …which is quite different from other industries Everyone wins with open source; not with open innovation More true collaboration in open source vs transactional (moving towards relationships)
  • 6. Employees Managers Suppliers Academics / institutions Executives Alumni VCs Startups Business unit Users / Government / function consumers Competitors Inventors
  • 7. NineSigma Alliances / Campaigns joint ventures (Comm / Public) Entrepreneur Consortia Day Supplier Summit Campaigns MyStarbucks (Comm / Public) Idea.com
  • 8. NATURA SEMICONDUCTOR MONDELEZ TELEFONICA MEDTECH PHARMA Cycle time, money, IPR and conservatism
  • 9.
  • 10.
  • 11.
  • 12.
  • 13. Mobile Futures Mobile Futures Mobile Futures (final phase) (2nd phase) (open stage)
  • 14. …with regional hubs in Silicon Valley, Sao Paulo, Spain and Israel. Its mission is to seize the opportunities within the digital world and deliver new growth for Telefónica.
  • 15.
  • 16.
  • 17. We have no choice! Participation is the new brand Go beyond the obvious areas!
  • 18.
  • 19. Current pilot projects: • "People are much more likely to act their way into a new way of thinking, than think their way into a new way of acting." • Richard Pascale • Therefore we run pilot projects • - in our production area (solving hard, “unsolvable” problems) • - on improving the core LEGO experience through crowdsourcing • - on how to improve core HR processes • - on an Open Innovation platform
  • 20. Most corporate innovation teams play catch-up! Where is the vision and drive?
  • 21. They do not innovate on the innovation process! They do not develop their mindset and toolbox! They lack the courage to speak up! They lack communication skills and efforts!
  • 22. EMBRACE: Open innovation, business model innovation and the new corporate garage CONSIDER: Lean startup methods, social media for innovation efforts and reverse innovation RETHINK: Disruptive innovation, Crosssing the Chasm and Blue Ocean Strategy
  • 23. Microsoft Kinect: New technology, new markets Better Place: Establishing new ecosystem Inditex / H&M: Value Apple chain innovation on P&G steroids GE Natura Grundfos Premium Ingredients: Mini- Rolls-Royce factories and communities
  • 24. Social Media for Innovation Efforts www.15inno.com 15inno by Stefan Lindegaard at LinkedIn Groups stefanlindegaard@me.com Twitter: @lindegaard Hey! Freebookson 15inno.com!
  • 25. Social media, communities and mobility will drive the next wave of open innovation!
  • 26. …tools, services and platforms that drive virtual interaction and involvement for innovation efforts Crowdsourcing, communities, Twitter and LinkedIn Social media can also work for BtB companies!
  • 27. Change how we innovate Be competitively unpredictable Develop the right conditions and framework
  • 28. NineSigma Nokia Clorox SAP IBM Premium Ingredients
  • 30.
  • 31. Generate more ideas, faster Identify and interact with innovation partners
  • 32.
  • 33.
  • 34. Generate more ideas, faster Identify and interact with innovation partners Get market and competitor insights
  • 36. Generate more ideas, faster Identify and interact with innovation partners Get market and competitor insights Promote corporate innovation capabilities
  • 37. What’s in it for me? Purpose is not defined Too many digital visitors; few residents No proven first-mover effect, more Qs than As
  • 38. Management = What’s in it for them? Lack of time leads to Catch 22 Facilitators must educate – up as well as down
  • 39. Identify your focus area, develop content strategy Set up your platform and channels Become a curator, start sharing Track, improve, expand, experiment - iterate
  • 40. Don’t forget the B2B and innovation opportunities!
  • 41. EmbraceFailure for Better Innovation www.15inno.com 15inno by Stefan Lindegaard at LinkedIn Groups stefanlindegaard@me.com Twitter: @lindegaard Hey! Freebookson 15inno.com!
  • 42. Companies must embrace experimentation – and the failures that come along with it!
  • 43. Small failures are accepted, but not big ones: 47 % Failure is not accepted here: 7% More than half of the companies do not recognize failure as an inherent part of an innovation culture!
  • 44. “Two types of failure: - honorable failure is where an honest attempt at something new or different has been tried unsuccessfully and - incompetent failure where people fail for lack of effort or competence in standard operations.” Credit: Paul Sloane
  • 45. “A mistake is when you do something wrong, even though you knew the right way to do it. Failure is when you are trying something new, and you don’t know ahead of time how to make it successful. Credit: Jamie Notter
  • 46. “A mistake is when you do something wrong, even though you knew the right way to do it. Failure is when you are trying something new, and you don’t know ahead of time how to make it successful. Credit: Jamie Notter
  • 47. Developing a culture that is constructive about failure requires a new vocabulary. Smartfailing When an organization embraces smartfailing, it de-stigmatizes failure internally and uses failure as an opportunity to learn and to find a better course.
  • 48. System failure (collapse of communism) System component failure (stock market crash) Major firm failure (Enron going out of business) Start-up failure (Pets.com going out of business) Product failure (New Coke tanking) Idea failure (Apple Navigator protype, no launch Credit: Tim Kastelle
  • 49. The failure to anticipate / execute on… …markets and technologies …platforms for bringing innovation to market …how companies innovate External change is faster than internal change! You win or lose in these pockets of opportunity!
  • 50. Don’t make your platform too complicated!
  • 51. Don’t mess up like Intuit! Persistency / consistency is key… …for becoming preferred partner of choice Is Intuit moving towards next generation of OI?
  • 52. Can P&G make next leap with experimentation?
  • 53. They are building the platforms!
  • 54. There are no quick fixes because the top executives that got us into this mess are not ready to lead us out of it!
  • 55. Too much focus on products, technology Unrealistic expectations on time, resources Lack of resources in budget, people, infrastrucure Silo rather than collaborative approaches Poorly defined innovation strategy (if any)
  • 56.
  • 57.
  • 58. Identify reasons, create learning process! Go beyond products and technologies! Be open – more communication, new terms! Reward learning behaviors! Educate up and down on innovation!
  • 59. Stage 1: Shock and Surprise Stage 2: Denial Stage 3: Anger and Blame Stage 4: Depression Stage 5: Acceptance Stage 6: Insights and Change Credit: Steve Blank
  • 60. Six stages of failure and redemption Don’t get stuck in 2, 3 or 4 – move forward Don’t skip acceptance of your role Get to insights to change behavior… …commit to challenge / do different next time Credit: Steve Blank
  • 61. Get in touch! www.15inno.com 15inno by Stefan Lindegaard at LinkedIn Groups stefanlindegaard@me.com Twitter: @lindegaard Hey! Freebookson 15inno.com!