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Design and Application of
Social Media for Learning
CSTD Calgary - June 6, 2012




Photo credit: http://www.arikhanson.com/2011/01/21/social-media-trends-whats-hot-for-2011/




Stella Lee
Blended Learning Leader, Global Learning Team
Golder Associates, Inc., Canada

iCore Researcher, SCIS, Athabasca University
Tonight’s outline

• Social Media Trends and Usage


• Implications for Learning


• Learning Design for Social Media


•Q&A
What is Social Media?
Photo credit: http://www.bnettv.com/social-media-marketing/
Wikipedia’s definition

Social media includes web-based and mobile
based technologies which are used to turn
communication into interactive dialogue among
organizations, communities, and individuals.
Two ways of looking at it...

 • systems - e.g. Flickr, YouTube, del.icio.us


 • technological approaches - e.g. collaborative filtering, recommender,
   shared tagging
Social Media Trends and Usage
Photo credit: http://www.arikhanson.com/2011/01/21/social-media-trends-whats-hot-for-2011/
Social media trends and usage

• Canada has the world’s highest social networking penetration - 49.3% (2011)


• 47% of Canadians use Twitter (18% of all Twitter accounts)


• 58% have blogs
• In 2011, 50% of online Canadians visited a social media site at least once a
  week


• 35% visited every day


• 18-34 years old heaviest users


• daily access to email declined 28%
suc: c m c r’s ee b r 0 1rp r
 o re o soe D cm e 2 1 e ot  :
ht:/ w .c m c r.c mPes vns rsna n_W it a es 0 1it _a o ia ol o _1 _n e - oko s b u_sc l ewrin
 t / w o soe o /rs_E e t Pee t io s he p r 2 1 /_is _sc l r _tp 0 edt- n w_a o t o ia tok g
  p w                      /   t      p   /              _w d                         _n
Implications for Learning
photo credit: http://www.flickr.com/photos/heycoach/1197947341/sizes/z/in/photostream/
Formal learning - classes and
online workshops and events, is
the source of only 10% to 20%
of what we learn at work
  - Jay Cross
Social media is everywhere...

• marketing and communication


• learning and development/teaching and learning


• professional development


• research
PhD Chat
A “DIY” model

• A lot more amateurish effort (Shirky, 2008)


• It is scattered all over, many overlapping effort


• It is organic/self-organizing


• A sub-culture movement (not officially supported by institutions)
Some social media usage at
Golder Associates

• Yammer


• Facebook


• Twitter


• Jam
Yammer - private social network
Jam - social learning
Some social media usage at
Athabasca University

• Flickr


• Facebook


• Twitter


• the Landing
Facebook
AskAU
The Landing
Group feature in the Landing
Learning Design for Social Media
Photo credit: http://www.flickr.com/photos/aaronknox/5237937436/
FIVE design principles

• Balancing LX and UX


• Scalability/evolvability


3. Allow rooms for both producers and spectators


• Multiple ways to share/link/connect


• The power of “undo”
Learner Experience (LX)

• measures learner perception and satisfaction with content/learning activities


• actual learning, measured via tests
User Experience (UX )

• Can be specified and measured:


  • 95% of first-time learners locate the course syllabus for COMP201 in
    Blackboard within two minutes without technical support


  • 90% of the users clicked on the Twitter link embedded in the course
    website


  • Students completing Intro to Philosophy course gives the course
    Facebook website an average of 4.0 rating on a five-point Likert scale for
    ease of use
Balancing LX and UX




                      suc: D v S u es
                       o re aid m l r
                                  d
                      ht:/ l rm g c .ogin e.c ?
                       t /e n a .am r/ d x f
                        p ea                 m
                      sc n et rc e&r l 11
                       et =b s at s at e -
                         io   _p ic     ic =1
Scalability/Evolvability

•v
Multiple ways to share/link/connect
The power of “undo”
The illiterate of the 21st
Century will not be those who
cannot read or write, but those
who cannot learn, unlearn and
relearn
 - Alvin Toffler
Questions? Comments? Ideas?
photo credit: http://www.flickr.com/photos/wfiupublicradio/5600608701/
Thank you!

Email: stella_lee@golder.com, stellaylee@gmail.com

Twitter: @stellal


Slideshare: http://www.slideshare.net/StellaLee7/


Academia: http://athabascau.academia.edu/StellaLee


LinkedIn: http://ca.linkedin.com/pub/stella-lee/1/588/a32

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Designing Social Media for Learning

  • 1. Design and Application of Social Media for Learning CSTD Calgary - June 6, 2012 Photo credit: http://www.arikhanson.com/2011/01/21/social-media-trends-whats-hot-for-2011/ Stella Lee Blended Learning Leader, Global Learning Team Golder Associates, Inc., Canada iCore Researcher, SCIS, Athabasca University
  • 2. Tonight’s outline • Social Media Trends and Usage • Implications for Learning • Learning Design for Social Media •Q&A
  • 3. What is Social Media? Photo credit: http://www.bnettv.com/social-media-marketing/
  • 4. Wikipedia’s definition Social media includes web-based and mobile based technologies which are used to turn communication into interactive dialogue among organizations, communities, and individuals.
  • 5. Two ways of looking at it... • systems - e.g. Flickr, YouTube, del.icio.us • technological approaches - e.g. collaborative filtering, recommender, shared tagging
  • 6. Social Media Trends and Usage Photo credit: http://www.arikhanson.com/2011/01/21/social-media-trends-whats-hot-for-2011/
  • 7. Social media trends and usage • Canada has the world’s highest social networking penetration - 49.3% (2011) • 47% of Canadians use Twitter (18% of all Twitter accounts) • 58% have blogs
  • 8. • In 2011, 50% of online Canadians visited a social media site at least once a week • 35% visited every day • 18-34 years old heaviest users • daily access to email declined 28%
  • 9. suc: c m c r’s ee b r 0 1rp r o re o soe D cm e 2 1 e ot : ht:/ w .c m c r.c mPes vns rsna n_W it a es 0 1it _a o ia ol o _1 _n e - oko s b u_sc l ewrin t / w o soe o /rs_E e t Pee t io s he p r 2 1 /_is _sc l r _tp 0 edt- n w_a o t o ia tok g p w / t p / _w d _n
  • 10. Implications for Learning photo credit: http://www.flickr.com/photos/heycoach/1197947341/sizes/z/in/photostream/
  • 11. Formal learning - classes and online workshops and events, is the source of only 10% to 20% of what we learn at work - Jay Cross
  • 12. Social media is everywhere... • marketing and communication • learning and development/teaching and learning • professional development • research
  • 13.
  • 15. A “DIY” model • A lot more amateurish effort (Shirky, 2008) • It is scattered all over, many overlapping effort • It is organic/self-organizing • A sub-culture movement (not officially supported by institutions)
  • 16. Some social media usage at Golder Associates • Yammer • Facebook • Twitter • Jam
  • 17. Yammer - private social network
  • 18. Jam - social learning
  • 19. Some social media usage at Athabasca University • Flickr • Facebook • Twitter • the Landing
  • 21. AskAU
  • 23. Group feature in the Landing
  • 24. Learning Design for Social Media Photo credit: http://www.flickr.com/photos/aaronknox/5237937436/
  • 25. FIVE design principles • Balancing LX and UX • Scalability/evolvability 3. Allow rooms for both producers and spectators • Multiple ways to share/link/connect • The power of “undo”
  • 26. Learner Experience (LX) • measures learner perception and satisfaction with content/learning activities • actual learning, measured via tests
  • 27. User Experience (UX ) • Can be specified and measured: • 95% of first-time learners locate the course syllabus for COMP201 in Blackboard within two minutes without technical support • 90% of the users clicked on the Twitter link embedded in the course website • Students completing Intro to Philosophy course gives the course Facebook website an average of 4.0 rating on a five-point Likert scale for ease of use
  • 28. Balancing LX and UX suc: D v S u es o re aid m l r d ht:/ l rm g c .ogin e.c ? t /e n a .am r/ d x f p ea m sc n et rc e&r l 11 et =b s at s at e - io _p ic ic =1
  • 30. Multiple ways to share/link/connect
  • 31.
  • 32. The power of “undo”
  • 33. The illiterate of the 21st Century will not be those who cannot read or write, but those who cannot learn, unlearn and relearn - Alvin Toffler
  • 34. Questions? Comments? Ideas? photo credit: http://www.flickr.com/photos/wfiupublicradio/5600608701/
  • 35. Thank you! Email: stella_lee@golder.com, stellaylee@gmail.com Twitter: @stellal Slideshare: http://www.slideshare.net/StellaLee7/ Academia: http://athabascau.academia.edu/StellaLee LinkedIn: http://ca.linkedin.com/pub/stella-lee/1/588/a32

Notas del editor

  1. how many of you use social media in your personal life? How many use for work and professional development?
  2. There are over 30 definitions of social media. It scales well, gaining strengths from large numbers, bottom-up control rather than top-down. http://heidicohen.com/social-media-definition/
  3. In Canada, just about any organizations and companies have some sort of presence on social media. As a nation, we are highly connected and fairly social online.
  4. The average social media user age is 37 years old. 55+ is the fastest growing group.
  5. How does it help education? Level the playing field, costs nothing (well, almost!) and it has a broader/different reach. We can talk to each other directly - huge for virtual workplace, distance learning. How does it help education? Level the playing field, costs nothing (well, almost!) and it has a broader/different reach. We can talk to each other directly - huge for virtual workplace, distance learning.
  6. yammer is our internal social networking site, a private facebook site if you will. Jam is our social learning site.
  7. not a huge uptake - not officially supported, it has grown organically, not fully understand what it is for, people are careful to post only work-related comments. We have just reached 1000 users.
  8. hard to design (need to link it back to specific modules), hard to measure
  9. The first three are public tools, the last one is an in-house tools we are developing. The in-house tool is more suited for teaching and learning purposes.
  10. Official fanpage. We have admins from across the university who monitor activity, and one staff in recruitment actively answers questions and posts articles. 
  11. I particularly like this feature. Again, it suits our purpose since we have students from all around the world who are interested in our courses/programs.
  12. 2189 users. Hard to convince faculty to use it, students are using it more as private study groups. Hard to measure. Not officially connected to actual courses. Hard to link theory with practice.
  13. 271 groups, 29% grad courses, 16% undergrad, 24% admin.
  14. Most activities are social - the way we currently design e-learning doesn’t take that into consideration
  15. had 160,000 students signed up. Two-thirds from outside the US.
  16. Include members to share/connect, allow self-organization and control (open vs. closed groups)
  17. “ Impression to create simplicity even in the most complex applications” - Jon Meada Encourage experimentation